Woo Skin - Shop now

Add to your order

  • Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
  • 24/7 support when you need it.
  • Quick, easy, and frustration-free claims.
Cover this product:
3-Year Protection Plan $23.99
4-Year Protection Plan $32.99
Cover all of your eligible devices:
Asurion Complete Protect: One plan covers all eligible past and future purchases (Renews Monthly Until Cancelled) $16.99/month

Add to your order

  • Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
  • 24/7 support when you need it.
  • Quick, easy, and frustration-free claims.
Cover this product:
Add Prime to get Fast, Free delivery
Amazon prime logo
$149.00
FREE Returns
FREE delivery April 24 - 28
Or fastest delivery Friday, April 25
$$149.00 () Includes selected options. Includes initial monthly payment and selected options. Details
Price
Subtotal
$$149.00
Subtotal
Initial payment breakdown
Shipping cost, delivery date, and order total (including tax) shown at checkout.
Ships from
Amazon
Amazon
Ships from
Amazon
Returns
30-day refund/replacement
30-day refund/replacement
This item can be returned in its original condition for a full refund or replacement within 30 days of receipt.
Payment
Secure transaction
Your transaction is secure
We work hard to protect your security and privacy. Our payment security system encrypts your information during transmission. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. Learn more
Include
Add a Protection Plan:
Sorry, your monthly warranty plan was removed because these plans are currently only available for single-item orders.
Add to your order

3 Year Kitchen Protection Plan

from Asurion, LLC
  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. Malfunctions covered after the manufacturer's warranty.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.

4 Year Kitchen Protection Plan

from Asurion, LLC
  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. Malfunctions covered after the manufacturer's warranty.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.

Asurion Complete Protect: One plan covers all eligible past and future purchases on Amazon

from Asurion, LLC
  • Buy a lot of stuff on Amazon? Tons of items eligible for coverage, from the latest tech like Laptops, Game Consoles, TVs, Phones, and Cameras to major appliances, sporting goods, tools, toys, personal care, furniture, and more (not eligible for commercial or business use items).
  • Accidents Happen. That’s why for your portable products we cover accidental damage from handling such as drops, spills and cracked screens. We also cover electrical and mechanical malfunctions, power surges, and wear and tear.
  • Today's and Future Purchases covered. 30 days after you are enrolled, all eligible purchases today and eligible future purchases made on Amazon will be covered by your plan as long as you are enrolled.
  • Fast, easy claims. Frustration-Free claims, with most filed in minutes. We will fix it, replace it, or reimburse you with an Amazon e-gift card for the purchase price of your product (excluding tax). File at Asurion.com/amazon.
  • No Hidden Fees. For just $16.99 a month + tax you’re covered for up to 5,000 in claims per 12-month period. *THIS PROGRAM IS MONTH-TO-MONTH AND WILL CONTINUE UNTIL CANCELED* Coverage for all products ends 30 days after the plan is canceled. Cancel any time.

NUTR Automatic Nut Milk Maker - Homemade Plant-Based Milks, Single Servings, Stainless Steel, Self-Cleaning, Black/Rose Gold

3.8 out of 5 stars 968 ratings

$149.00
FREE Returns
Brief content visible, double tap to read full content.
Full content visible, double tap to read brief content.
Color: Matte Black & Rose Gold
{"desktop_buybox_group_1":[{"displayPrice":"$149.00","priceAmount":149.00,"currencySymbol":"$","integerValue":"149","decimalSeparator":".","fractionalValue":"00","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"y7uEdPuBf7ZH2nLHQQwFCiPWcS43TstMaEbDMPJjmmiB7Dh8VgwXiAY8OWdnPy8tt2beZ5U0saDvmh6j%2BT%2F3%2FAhQmBASF322ZNzCMg5KTInW7TOysRfvdY6EmHnG9xaKOsFtKmjvjRXo5t08cbFt8i9LLzU8yypYxBNejT%2FdhPZWhXPeQC9KxycL%2BMV13kbY","locale":"en-US","buyingOptionType":"NEW","aapiBuyingOptionIndex":0}]}

Purchase options and add-ons

Brand Nutr
Special Feature Automatic Cleaning, Heating, Keep Warm Setting, Safety Lock, Single Serve, Adjustable Time, Auto Shut Off, Touch Control Panel See more
Color Matte Black & Rose Gold
Material Stainless Steel, Glass
Product Dimensions 5"W x 9"H

About this item

  • NUT, OAT & SOY MILK MAKER: Prepare homemade plant-based milk in minutes. Nutr provides a mess free, non-dairy beverage making experience. Our nut and soy milk maker blends nuts and grains to achieve a smooth, rich, and creamy milk. Plus make a variety of hot & cold plant-based beverages, including creamers, lattes, smoothies, shakes, and more! Check out Nutr’s tried & true recipes, or get creative in your kitchen and try a new kind of plant based milk like cashew milk or macadamia nut milk.
  • MACHINE FEATURES: Easy to use: pour in your choice of nut & flavoring ingredients, add water, and blend; Machine comes with 2 stainless steel measuring scoops, stainless steel strainer, cleaning brush, power cord, and recipe book. Our soy, nut & almond milk maker makes 8-13oz of beverage to have fresh milk daily!
  • 3 HEAT SETTINGS: Enjoy both iced and warmed beverages! Room Temperature setting for oat and chilled milks, Warm (140 degrees) for warm beverages and creamers, or Hot (212 degrees) for boiling soy & rice milks for safe consumption. Plus use as an electric tea kettle with Water Boil, and Self Clean for a 90 sec rinse cycle and easy clean up! Delay start up to 18 hours to pre-soak your nuts for an even creamier result.
  • SUSTAINABLE PROMISE: Ditch the emissions heavy dairy industry and store-bought milk cartons and use the Nutr nut milk machine to make your favorite types of milk at home. Nutr partners with One Tree Planted, a program that plants a tree for each Nutr Machine sold.
  • KNOW WHAT’S IN YOUR MILK: The Nutr nut milk maker machine allows you to take control of your nutrition. Store bought nut milk brands can contain unhealthy preservatives and additives. With Nutr, you choose what goes into your milk. Use our recipe book to get started using Nutr regularly.

Frequently bought together

This item: NUTR Automatic Nut Milk Maker - Homemade Plant-Based Milks, Single Servings, Stainless Steel, Self-Cleaning, Black/Rose Gold
$149.00
Get it as soon as Thursday, Apr 24
Sold by The Commerce LLC and ships from Amazon Fulfillment.
+
$27.99
Get it as soon as Monday, Apr 21
In Stock
Sold by Shenandoah Homestead Supply and ships from Amazon Fulfillment.
Total price: $00
To see our price, add these items to your cart.
Details
Added to Cart
Some of these items ship sooner than the others.
Choose items to buy together.

From the brand


Product Description

The video showcases the product in use.The video guides you through product setup.The video compares multiple products.The video shows the product being unpacked.
Nutr the ultimate nut milk maker
The video showcases the product in use.The video guides you through product setup.The video compares multiple products.The video shows the product being unpacked.
Nutr machine customer reviews
What's included with your Nutr Machine
Nutr machine compared to traditional blender for nut milk

Product information

Brand Nutr
Special Feature Automatic Cleaning, Heating, Keep Warm Setting, Safety Lock, Single Serve, Adjustable Time, Auto Shut Off, Touch Control Panel
Color Matte Black & Rose Gold
Material Stainless Steel, Glass
Product Dimensions 5"W x 9"H
Recommended Uses For Product Blending, Grinding
Model Name Nutr Automatic Nut Milk Maker
Included Components Lid
Item Weight 3 Pounds
Product Care Instructions Hand Wash Only
Capacity 350 Milliliters
Style Modern
Number of settings 3
Power Source Corded Electric
Wattage 1440 watts
Manufacturer Nutr
UPC 860000219617
Item Weight 3 pounds
ASIN B09SGPMDKQ
Customer Reviews
3.8 out of 5 stars 968 ratings

3.8 out of 5 stars
Best Sellers Rank #223,940 in Kitchen & Dining (See Top 100 in Kitchen & Dining)
#451 in Countertop Blenders
Date First Available February 14, 2022

Warranty & Support

Product Warranty: For warranty information about this product, please click here

Feedback

NUTR Automatic Nut Milk Maker - Homemade Plant-Based Milks, Single Servings, Stainless Steel, Self-Cleaning, Black/Rose Gold


Found a lower price? Let us know. Although we can't match every price reported, we'll use your feedback to ensure that our prices remain competitive.

Where did you see a lower price?

Price Availability
/
/
/
/
Please sign in to provide feedback.

Compare with similar items

This Item
NUTR Automatic Nut Milk Maker - Homemade Plant-Based Milks, Single Servings, Stainless Steel, Self-Cleaning, Black/Rose Gold
Nutr NUTR Automatic Nut Milk Maker - Homemade Plant-Based Milks, Single Servings, Stainless Steel, Self-Cleaning, Black/Rose Gold
Recommendations
KIDISLE 6 in 1 Automatic Nut Milk Maker Blender, 20oz Homemade Coconut, Soy, Oat, Almond, Plant Based Milks and Non-Dairy Beverages with Delay Start/Keep Warm/Boil Water/Self-Cleaning, Cream
 
𝟴 𝗶𝗻 𝟭 Nut Milk Maker, 35oz(1000ml) Homemade Almond, Oat, Coconut, Soy, Plant Based Milks and Non Dairy Beverages, Soy Milk Maker Machine with Delay Start/Keep Warm/Self-Cleaning/Boil Water
 
𝟲 𝗶𝗻 𝟭 Nut Milk Maker, 27oz(800ml) Homemade Almond, Oat, Coconut, Soy, Plant Based Milks and Non Dairy Beverages, Soy Milk Maker Machine with Delay Start/Keep Warm/Self-Cleaning/Boil Water
 
Nut Milk Maker, AlfaBot N2 Automatic Almond Milk Machine for Homemade Plant-Based Milk, Oat, Soy, Yogurt, 5 Modes/35OZ Big Capacity Soy Milk Maker with Delay Setting and Self Cleaning, Normal, White
 
Tribest SB-130 Soyabella, Automatic Soy Milk and Nut Milk Maker Machine, Stainless Steel Large,Silver
Details
Added to Cart
spCSRF_Treatment
Details
Added to Cart
spCSRF_Treatment
Details
Added to Cart
spCSRF_Treatment
Details
Added to Cart
spCSRF_Treatment
Details
Added to Cart
spCSRF_Treatment
Details
Added to Cart
spCSRF_Treatment
Price$149.00-38% $49.99
List:$79.99
-10% $89.99
List:$99.99
-50% $49.99
List:$99.99
$108.99-14% $102.91
List:$119.95
Delivery
Get it as soon as Thursday, Apr 24
Get it as soon as Monday, Apr 21
Get it as soon as Monday, Apr 21
Get it as soon as Monday, Apr 21
Get it as soon as Monday, Apr 21
Get it as soon as Monday, Apr 21
Customer Ratings
Sold By
material
capacity
power source
special feature

Customer reviews

3.8 out of 5 stars
968 global ratings

Review this product

Share your thoughts with other customers

Customers say

Customers find the milk maker super simple to use, taking less than 2 minutes to make, and appreciate its ability to produce delicious, creamy results. The functionality receives mixed feedback - while the machine itself works well, some report it stops working mid-cycle. Cleaning experiences are mixed, with some finding it self-cleaning while others say it's very hard to clean. Durability is also mixed, with some describing it as a solid piece of equipment while others report it breaking after less than 4 months. The heat level and noise level receive mixed reviews, with customers noting it can make warm milk but overheats during non-hot beverage preparation and is extremely loud. Value for money opinions are divided, with some finding it worth the extra cost while others say it's not worth the price.

AI-generated from the text of customer reviews

65 customers mention "Ease of use"54 positive11 negative

Customers find the milk maker easy to use, taking less than 2 minutes to operate, with one customer noting it simplifies the process of making homemade plant-based milks.

"...The machine programmed and started as usual, but suddenly, after 30 seconds or so, shut down completely...." Read more

"...It's SO easy to use (and easy to clean)...." Read more

"...Not sure how much longer it’s going to last for 200$. And it’s easy to use IF you can see the teeny tiny writing on the teeny tiny buttons...." Read more

"...It’s a fun and easy way to experiment with making your own plant-based milks...." Read more

64 customers mention "Milk quality"62 positive2 negative

Customers love making fresh nut milk with this blender, particularly creamy almond milk.

"...It’s made for small batches of delicious healthy plant milk and can also double as a latte machine because the milk comes out frothy and creamy...." Read more

"...almond, cashew, oat, and barley milk so far and all have come out very tasty...." Read more

"...The milk comes out so creamy and delicious. I also like to add in dates and have even tried strawberries as sweetener and both turned out great...." Read more

"...It started out really well in that it blends things and makes good milk. However, the internal gears are starting to make a grinding noise...." Read more

136 customers mention "Functionality"67 positive69 negative

Customers have mixed experiences with the functionality of the milk maker, with some finding it great and well-functioning, while others report that it stopped working mid-cycle, stopped turning on, or became completely unusable.

"Worked very well until it died after a few months of use, not even using it every day or more than once a day. I was beyond the 90 day warranty...." Read more

"...and started as usual, but suddenly, after 30 seconds or so, shut down completely. I have tried everything and cannot get it to turn back on...." Read more

"...It does the work of a powerful blender with the benefit of reaching a very high temperature, 212 degrees Fahrenheit." Read more

"...Nutr late October and it is now mid November and my replacement one has just stopped working...." Read more

49 customers mention "Ease of cleaning"27 positive22 negative

Customers have mixed experiences with cleaning the milk maker: while some find it self-cleaning, others report that it is very hard to clean and the inside stains easily.

"...However, I have found it relatively easy to clean if I rinse it out right after use...." Read more

"...If u use the heat function then it immediately begins to stain at the bottom and it can’t be removed entirely...." Read more

"...It's SO easy to use (and easy to clean)...." Read more

"...The milk was drinkable, now, thank god. But still unfortunately had a slimy, unpleasant texture that I still found off-putting...." Read more

40 customers mention "Durability"12 positive28 negative

Customers have mixed experiences with the blender's durability, with some finding it to be a solid piece of equipment while others report it breaking after less than 4 months of use.

"...batch needs 2 blends, which tells me the motor is delicate and unlikely to last long...." Read more

"...I suggest skipping this purchase since it's shelf life isn't that long. Update! They will be sending me a replacement. Yah!!..." Read more

"Machine is great: solid, has warmer & blender all in one compact machine so you only have to clean one dish for hot chocolate...." Read more

"Broke after 5 uses. I contacted to company-directly and sent them a video of the problem...." Read more

37 customers mention "Heat level"25 positive12 negative

Customers have mixed experiences with the milk maker's heat settings, with some appreciating the heating elements and the ability to make warm milk, while others report issues with overheating during non-hot beverage preparation and milk boiling over.

"...the work of a powerful blender with the benefit of reaching a very high temperature, 212 degrees Fahrenheit." Read more

"...It also makes hot chocolate. I use cold water to make cold milk that I need to use immediately. Easy to clean and store!!!..." Read more

"...Mine never locked properly, so the machine would stop mid-programme every time when the lid rotated out of the 'lock' position...." Read more

"Machine is great: solid, has warmer & blender all in one compact machine so you only have to clean one dish for hot chocolate...." Read more

32 customers mention "Value for money"11 positive21 negative

Customers have mixed opinions about the blender's value for money, with some finding it worth the extra cost while others feel it's not worth the price.

"...I loved this product until it became worthless." Read more

"...Overall I think it is going to be worth it. I give it a thumbs up." Read more

"...I really think it's overpriced by about $50. If you like the idea of making your own Starbucks type drinks then the Nutr should be considered." Read more

"...The power does not turn on properly when I plug it in. Terrible quality for such a high price! Would NOT recommend it to anyone. Way overpriced" Read more

36 customers mention "Noise level"8 positive28 negative

Customers find the blender extremely loud.

"...Noise: It's a bit noisy, but it's blending something relatively hard so my guess is that other products are of a similar noise level...." Read more

"...bought this in May and it was wonderful, with the exception of how extremely loud it is...." Read more

"...What would you expect from a blender?? It makes less noise than my Ninja and is easier to clean...." Read more

"...The Nutr is very loud, I used headphones to reduce the loud noise. The clean cycle didn’t clean it entirely so I washed it carefully over the sink...." Read more

Amazing
5 out of 5 stars
Amazing
I officially LOVE this thing.Yes, it makes noise. What would you expect from a blender?? It makes less noise than my Ninja and is easier to clean. Purchased to make cream for my mother who can't drink her coffee without it. It works like a dream. It takes me less than 15 min to make a pint of cashew cream for her and it tastes great. Haven't tried the heated settings yet. That's next on the list. Two minutes to clean and we're all set. Highly recommend. If you're on the fence, buy it!
Thank you for your feedback
Sorry, there was an error
Sorry we couldn't load the review

Top reviews from the United States

  • Reviewed in the United States on September 14, 2023
    Color: WhiteVerified Purchase
    I initially loved this machine!! I’m a HUGE proponent of homemade everything, controlling ingredients, etc. This machine was so handy and simple-I made various nut milks (only) approx. 2-3x/week, as needed, in 1 cup increments to add to our coffee or smoothies. Nothing fancy, and used as instructed. I immediately cleaned it out each time, per instructed. I’ve had this machine for 4 months. Recently, I began a new cycle to make a 1 cup serving of cashew milk. The machine programmed and started as usual, but suddenly, after 30 seconds or so, shut down completely. I have tried everything and cannot get it to turn back on. I immediately troubleshooted first, then contacted the help email at Nutr. It has now been a couple weeks and I’ve had to re-email them (no phone number of any kind anywhere on the website!!) multiple times to no avail. They have not responded to any of my emails. I’m super frustrated that this machine stopped working after only 4 months of low to moderate use!! For what I paid for this (at the time), upwards of $170…this should never have happened. And if it did, the company should at least be accessible to help resolve it. I miss my nut milk maker so badly but refuse to pay for another one until I can get some resolution with Nutr.
    Update: Oct 23, 2023:
    After waiting a few weeks, I finally heard back from customer service. It was much too long for a response, but I'm glad they finally did, and were very helpful with guiding me through a claims process. I had to go back and forth a few times, sending a video to show how the machine had malfunctioned, as well as all of my purchase information, which is standard procedure. Once I did all of that, they were able to submit a claim and replace my Nutr machine with a new one. I'm hopeful that it will continue to work as well as my previous one prior to shutting down. Fingers crossed. But overall, I'm happy they stepped up and took care of the issue for me.
    45 people found this helpful
    Report
  • Reviewed in the United States on June 9, 2023
    Color: WhiteVerified Purchase
    Worked very well until it died after a few months of use, not even using it every day or more than once a day. I was beyond the 90 day warranty. Company now offers a year warranty. There are other reviews here like this one. I think what happened is the company knew they had a problem with the motor, fixed it enough so that they now feel confident to offer a year warranty. But that doesn't help those of us who bought what ended up being a worthless machine and were out of luck when it died right after the warranty period. So there are a group of unlucky people who bought the machine most likely to save money on store bought plant-based milk and ended up paying $160 to produce a small number of servings of nut milk. It is a shame that Nutr feels it is OK to disregard our experience and insist that their hands are tied by their policy. Either you stand by your product or you don't. Don't hide behind your "policy." Could it be that the number of customers who ended up with a dead motor be in the 1000s+? That would be quite expensive to make things right with all of them. But it is the honest and ethical thing to do. If I was given a new machine with an improved motor, of course I would use it. I loved this product until it became worthless.
    24 people found this helpful
    Report
  • Reviewed in the United States on December 11, 2022
    Color: Matte Black & Rose GoldVerified Purchase
    This is a powerful and extremely useful machine. It makes very little pulp or Okara meaning most of the nutrients are in the end product that we consume. The options are only limited by our imagination and the amount of ingredients you have on hand.

    However it only has the capacity to make one to two cups at a time and if pushed it will overflow so you have to be careful. Even plain water can bubble and spill out of the pour spout if filled to the max line.

    It seems to function best if I place the lid on last which gives an E2 reading and beeps because it will not start without the lid being on. At that point you can gently tap the entire button to toggle through the menu options. Once the setting that you want blinks you stop pressing the button and it starts within a few seconds.

    That being said, I am still thrilled with the purchase even in lieu of its 8 to 12 ounce capacity and quirky start. It’s made for small batches of delicious healthy plant milk and can also double as a latte machine because the milk comes out frothy and creamy. It does the work of a powerful blender with the benefit of reaching a very high temperature, 212 degrees Fahrenheit.
    16 people found this helpful
    Report
  • Reviewed in the United States on June 26, 2023
    Color: WhiteVerified Purchase
    Making almond milk from this machine ended up being more work than I anticipated, but it hasn't stopped me from using it. I have made almond, cashew, oat, and barley milk so far and all have come out very tasty. My favorite has been 1.5 cups of water with 4 Tbs almond, 1 Tbs cashew, 1 date, and a dash of salt. So yummy!

    Capacity: It can make up to 1.5 cups at one time and instructions limit to 2 cycles at a time before rest is required (I think it is 1 hour rest).

    Power: When making almond milk, I have found some bigger pieces in the machine that I'm sure would not be there with a more powerful machine (that also costs much more).

    Noise: It's a bit noisy, but it's blending something relatively hard so my guess is that other products are of a similar noise level.

    Filter: The filter provided does not produce smooth milk if making almond milk. If you filter it twice as others have mentioned, I don't feel it would make much of a difference. The holes in the filter are just too large to get all the 'grit' out. If you want smooth milk you should get a nut milk bag. I found that the filter provided works fine for oat and cashew milk as the nuts grind up better.

    Cleaning: You cannot take this machine apart at all to clean and the machine 'forbids' you to get the bottom wet. However, I have found it relatively easy to clean if I rinse it out right after use. I do not add anything else to my milk other than nuts/oats/grains and dates. So if you are using something like honey or powders, it may be a bit more difficult to clean? There is a cleaning mode that will self clean with the addition of soap and water.

    Ultimately, I'm happy with this machine for the cost and size and happy that I am making my own mylk!
    31 people found this helpful
    Report

Top reviews from other countries

  • Mary
    5.0 out of 5 stars Best nutmaker in the market
    Reviewed in Canada on June 5, 2022
    Color: WhiteVerified Purchase
    Very little to clean, easy to use, perfect, recommended
  • Amazon Customer
    1.0 out of 5 stars DO NOT Trust this Company!
    Reviewed in Canada on March 3, 2025
    Color: WhiteVerified Purchase
    Not a legit company!! My machine stopped working after 6 weeks and I have had no response from customer service after multiple attempts. I was very excited when I ordered this product. I purchased the nutr after much research for nut milk machines and chose the nutr for several reasons. One of the reasons was their 1 year warranty and another was because it had a delayed start feature. The machine just stopped working after 6 weeks (used it once a day) and the delayed feature had never worked. I had followed the instructions for use meticulously because I wanted this machine to last. After it stopped working I contacted their customer support (support@thenutr.com) multiple times over several weeks and have had no reply. I do, however, continue to receive messages from that same email address (support@thenutr,com) with promotions. I was reading on line that the company may have gone out of business so I decided to test it by trying to order another product. I created the order but didn't complete it. Shortly after that I received an email from their customer support asking if everything was okay because i didn't complete the order and did i need assistance. I took that opportunity to ask about their warranty and how it is honoured. I received no response and that was a week ago. When I originally received the product I was impressed with the look and feel of the machine, except for the cheap plastic strainer they substituted for the stainless steel strainer that was advertised. I'm now extremely disappointed because these machines are expensive. The machine I purchased was defective and they will not honour their warranty. The customer support is bogus, so beware.