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Midea 12,000 BTU U-Shaped Smart Inverter Air Conditioner–Cools up to 550 Sq. Ft., Ultra Quiet with Open Window Flexibility, Works with Alexa/Google Assistant, 35% Energy Savings, Remote Control
Sustainability features
This product has sustainability features recognized by trusted certifications.
Conserves energy compared to similar products.
ENERGY STAR Most Efficient recognizes the best of ENERGY STAR products, which are independently certified to save energy, save money and lower carbon emissions to help reduce climate change. ENERGY STAR certified products can help you save on household energy bills while reducing your carbon footprint. All told, ENERGY STAR has achieved over 3 billion metric tons of GHG reductions since 1992. Each year, the ENERGY STAR products that represent the most energy-efficient in their category are selected to receive this special distinction.
Carbon emissions from the lifecycle of this product were measured, reduced and offset.
ENERGY STAR Most Efficient recognizes the best of ENERGY STAR products, which are independently certified to save energy, save money and lower carbon emissions to help reduce climate change. ENERGY STAR certified products can help you save on household energy bills while reducing your carbon footprint. All told, ENERGY STAR has achieved over 3 billion metric tons of GHG reductions since 1992. Each year, the ENERGY STAR products that represent the most energy-efficient in their category are selected to receive this special distinction.
Delivery & Support
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- You will be able to track your Amazon order from point of shipping to your doorstep in your orders. If you need more help with tracking your package, please visit Track Your Package.
- Learn more
- This item can be returned in its original condition for a full refund or replacement within 30 days of receipt.
Our specialist Customer Support for large items dispatched from Amazon is on hand to help with your order. Contact us via phone or chat 7 days a week.
Delivery & Support
Select to learn moreAmazon
Amazon
- You will be able to track your Amazon order from point of shipping to your doorstep in your orders. If you need more help with tracking your package, please visit Track Your Package.
- Learn more
- This item can be returned in its original condition for a full refund or replacement within 30 days of receipt.
Our specialist Customer Support for large items dispatched from Amazon is on hand to help with your order. Contact us via phone or chat 7 days a week.
Purchase options and add-ons
Brand | Midea |
Cooling Power | 12000 British Thermal Units |
Special Feature | Dust Filter, Fast Cooling, Dehumidifier |
Product Dimensions | 19.17"D x 21.97"W x 13.46"H |
Energy Star | 5 Star |
Start year | 2022 |
Seasonal Energy Efficiency Ratio (SEER) | 15 |
Color | White |
Voltage | 115 Volts |
Noise Level | 42 dB |
About this item
- ULTRA QUIET - The U-shape design of Midea U Smart Inverter AC uses your window to block noise outside. The highly-efficient inverter system warrants ultra-low noise and vibration, 9x quieter than traditional units with operation as low as 32 dBA.Control Type : Electronic. Clean Filter Indicator Light : Yes. Rated Cooling Amps (AHAM) : 12.17..Refrigerant : R32. Cooling Watts : 1140W.
- MORE THAN 35% ENERGY SAVINGS - With the advanced DC Inverter technology, Midea U achieves over 35% energy savings compared to other traditional units. It is the first window AC to obtain the ENERGY STAR Most Efficient Certification
- SMART CONTROL - Midea U Smart Inverter AC is Wi-Fi enabled and can be controlled from anywhere using the MSmartHome app on iOS or Android. You can also use voice commands throughout your house, office, or apartment using Alexa or Google Assistant devices
- FLEXIBLE WINDOW OPENING - The U-shaped design allows your window to open, bringing fresh air into your home and maintaining more of your view when the unit is installed. When the window is closed, the Anti-Theft Mechanism locks the window for added safety
- ROBUST INSTALLATION - Install the included quick-snap bracket, set the unit on the bracket, and secure the sidearms. Then you are all done and ready to enjoy. Available for single-hung or double-hung windows with width 22"-36", minimal height at 13.75"
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This Item Midea 12,000 BTU U-Shaped Smart Inverter Air Conditioner–Cools up to 550 Sq. Ft., Ultra Quiet with Open Window Flexibility, Works with Alexa/Google Assistant, 35% Energy Savings, Remote Control | Recommendations | dummy | dummy | dummy | dummy | |
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Price | $499.00$499.00 | $399.99$399.99 | -15% $401.48$401.48 List: $469.99 | -20% $416.99$416.99 List: $519.99 | -40% $299.99$299.99 New Price: $499.00 | -8% $485.80$485.80 List: $529.00 |
Delivery | Get it as soon as Sunday, Mar 31 | Get it as soon as Wednesday, Apr 3 | Get it as soon as Sunday, Mar 31 | Get it as soon as Sunday, Mar 31 | Get it Mar 29 - Apr 3 | — |
Customer Ratings | ||||||
Noise level | 4.5 | 4.3 | 4.4 | 4.4 | 4.0 | 3.8 |
Energy efficiency | 4.5 | 4.3 | 4.5 | 4.5 | 4.0 | 3.7 |
Remote Control | 4.2 | 4.0 | 4.4 | 4.4 | 4.7 | 4.0 |
Easy to install | 3.4 | 4.6 | 4.3 | 4.3 | 3.3 | 3.8 |
Value for money | 4.3 | — | 4.4 | 4.4 | 3.7 | — |
Sold By | Amazon.com | Amazon.com | Amazon.com | Amazon.com | Woot | Amazon.com |
cooling power | 12000 btus | 8000 btus | 10000 btus | 12000 btus | 12000 btus | 14000 btus |
floor area | 550 square feet | 350 square feet | 450 square feet | 550 square feet | — | 800 square feet |
control method | voice | remote | voice | remote | remote, application, voice | voice |
power source | Corded Electric | Corded Electric | Corded Electric | Corded Electric | Corded Electric | Corded Electric |
number of speeds | 4 | — | 4 | 4 | — | 3 |
special feature | Fast Cooling, Dehumidifier, Dust Filter | Dehumidifier, Inverter Compressor, Fast Cooling, Inverter Compressor | WiFi Enabled, Remote Controlled, Dehumidifier, Filter Light Reminder, Inverter Compressor | WiFi Enabled, Remote Controlled | Remote control, WiFi Enabled | WiFi Enabled, Remote Controlled, Dust Filter, Filter Light Reminder, Dehumidifier |
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ENERGY STAR Most Efficient recognizes the best of ENERGY STAR certified products with highest efficiency and maximum carbon reductions.
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From the manufacturer
Videos
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1:29
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Midea U shaped AC whisper quiet and energy efficient
Byron Harter
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0:30
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Silent Window AC Unit! See How To Install The Unit!
Shop with Victoria
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9:42
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The Midea-U is the Best Window AC...In the World
Aaron's Test Lab
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1:51
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BEFORE YOU BUY....honest review!
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Product information
Item Weight | 58.9 pounds |
---|---|
Manufacturer | Midea |
ASIN | B0867GMW9X |
Country of Origin | China |
Item model number | MAW12V1QWT |
Batteries | 1 Lithium Metal batteries required. (included) |
Customer Reviews |
4.4 out of 5 stars |
Best Sellers Rank | #8,117 in Home & Kitchen (See Top 100 in Home & Kitchen) #1 in Window Air Conditioners |
Care instructions | Clean your air conditioner occasionally to keep it looking new.Be sure to unplug the unit before cleaning to prevent shock or fire hazards. |
Warranty Description | One limited year warranty from original purchase date. (Valid for authorized purchases only) |
Batteries required | No |
Included Components | Window Bracket, Remote Control |
Floor Area | 550 Square Feet |
Cable Length | 77.95 Inches |
Voltage | 115 Volts |
Noise Level | 42 dB |
Warranty & Support
Feedback
Product Description
Introducing the first U-shaped Inverter Window Air Conditioner allows you to open or close your window while the unit is installed.
Ultra Quiet - The U-shaped design blocks the noise from the outside compressor.
Long-distance Airflow up to 20 feet - The strong Airflow allows you to feel the cold air up to 20 feet away.
Warranty - 1 Year Parts & Labor Warranty comes with each Midea product to ensure the quality of our brand to our customers. Our team is happy to help if any questions or issues arise, and make sure to register your product on our website for even faster support in the future.
FAQs:
1. Does the product comes with a mounting bracket and mounting accessories?
- The product includes a quick-snap bracket. No separate purchase is needed.
2. This is my first installation experience. How can I install the item?
- You can read the instruction of the installation manual or watch the installation video on the detail page.
3. I found that there are missing parts in the package.
- Please check the packages to avoid missing accessories in the corner or under the foam (ex., L brackets). We are always happy to assist you by hotline and email.
4. There is a gap between the body and the accessories after installation.
- Please watch the installation video on the product page for steps to seal the gap.
5. The machine is not cooling or cooling slowly.
- Please select the appropriate capacity section according to the recommended area. (2) Check if the machine is in cooling mode. (3) May need a larger unit depending on your area's climate.
6. Can the display light of the machine and the key "beep" sound be turned off?
- Yes, you can turn off the display light and sound in the new application .
Sustainability features
This product has sustainability features recognized by trusted certifications.
Conserves energy compared to similar products.
ENERGY STAR Most Efficient recognizes the best of ENERGY STAR products, which are independently certified to save energy, save money and lower carbon emissions to help reduce climate change. ENERGY STAR certified products can help you save on household energy bills while reducing your carbon footprint. All told, ENERGY STAR has achieved over 3 billion metric tons of GHG reductions since 1992. Each year, the ENERGY STAR products that represent the most energy-efficient in their category are selected to receive this special distinction.
Carbon emissions from the lifecycle of this product were measured, reduced and offset.
ENERGY STAR Most Efficient recognizes the best of ENERGY STAR products, which are independently certified to save energy, save money and lower carbon emissions to help reduce climate change. ENERGY STAR certified products can help you save on household energy bills while reducing your carbon footprint. All told, ENERGY STAR has achieved over 3 billion metric tons of GHG reductions since 1992. Each year, the ENERGY STAR products that represent the most energy-efficient in their category are selected to receive this special distinction.
Important information
Risk of fire or explosion due to flammable refrigerant used.Follow handling instruction carefully in compliance with U.S. Government regulations.Cancer and Reproductive Harm-www.P65Warnings.ca,gov
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the noise level, temperature and appearance of the air conditioner. For example, they mention it runs quietly, provides perfect cooling and stands out in any room. Customers are also impresseded with the quality, efficiency, and value. That said, opinions are mixed on the remote control and ease of installation.
AI-generated from the text of customer reviews
Customers like the noise level of the air conditioner. They mention that it is extremely quiet, not nearly as loud as normal window air conditioners, and runs quietly. Some appreciate the ample room between the noisy compressor and cooling fan on the outside and the inside.
"...In operation, the unit works extremely well. It's quiet, efficient and much better at cooling the room than our last one...." Read more
"...The highest setting was as quiet if not quieter than my standing fan, and it cooled my 13×15 bedroom within minutes despite the sweltering NYC heat...." Read more
"...The thing is insanely quiet on any setting I've had it on so far, it's kept the room a good temperature, and while not award winning, the WiFi was..." Read more
"...Furthermore, it’s not nearly as loud as “normal” window ACs of comparable capacity. We’ll see how long they last, but initial build quality is good...." Read more
Customers like the quality of the air conditioner. They mention that it is a very good unit, it has performed great, and it is fantastic for living spaces. The app works pretty well, and the AC itself is great. The incredible features and energy efficiency make this easily the best window air conditioner that they have ever tried. The PVC trim board is able to be exposed to the weather, and is weatherproof. Customers also hope the build quality is good so it will last a long time.
"...Smart move.Incredible features, energy efficient like almost no other AC unit, perfect cooling and QUIET like we've never experienced..." Read more
"...In operation, the unit works extremely well. It's quiet, efficient and much better at cooling the room than our last one...." Read more
"...The air conditioner has a useful app to control settings over Wifi as well as Alexa voice control, however there are a few minor bugs that could..." Read more
"...I will note that the second unit arrived and stopped working soon after -- something probably got cracked in transport so I don't think it was Midea..." Read more
Customers like the temperature of the air conditioner. They say it provides perfect cooling and is quiet. They also say it blows ice cold air with very little heat loss. Customers also say that it doesn't feel like a freezer, and it easily keeps up with the heat output of their gaming computer. They appreciate the ability to change the temperature away from home and set schedules for turning off or on or changing.
"...features, energy efficient like almost no other AC unit, perfect cooling and QUIET like we've never experienced with an AC...." Read more
"...insanely quiet on any setting I've had it on so far, it's kept the room a good temperature, and while not award winning, the WiFi was pretty easy to..." Read more
"...It cools well, actually handling an area larger than it’s rating right now...." Read more
"...Unfortunately, there's barely enough insulation to do the job, and our window was far from the widest for which the unit was designed...." Read more
Customers like the sleek design of the air conditioner. They say it's the most well designed unit they've ever seen. The portable AC unit stands out in any room and provides a nice work space. However, some customers have reported issues with the remote control.
"...Right out of the box I was pleased by the appearance and unique design of the unit and was eager to get it installed...." Read more
"...able to get am middle ground - I lose the space by the windows, but it's cool, and it's quiet...." Read more
"...Otherwise, it’s been smooth, and cool, sailing. I’m impressed so far at about a month in. I’ll update when we get more time on them.," Read more
"...It is also more attractive than your standard window a/c, which is a bonus...." Read more
Customers like the value of the air conditioner. They say it's worth the money, it'll save you money, and it'd be a good addition to any home. Customers also mention that the window is remarkable and adds value. The efficient operation not only lowers utility bills, but it also aligns with eco-friendly practices. Overall, customers are happy with their purchase and recommend it to others.
"...The best AC units EVER made. Quiet, efficient, economical... and did we say quiet??? We can't recommend higher...." Read more
"...issues, the main concern of mine was having a quiet unit for a reasonable price, and this AC delivered!..." Read more
"...Portable R2D2 style units are noisier, less efficient, and the exhaust hose gets warm *inside* your home. I’ve had two of these; never again.-..." Read more
"...of running this living in a hot and humid location, this was worth every penny. It cools very well and efficiently...." Read more
Customers are satisfied with the air conditioner's efficiency. They mention that it has the highest energy efficiency rating of any window air conditioner, it takes way less watts, and it draws less electricity than a hair dryer. They are also impresseded that it's Energy Star rated and that the consumption over time drops as the unit modulates.
"...Smart move.Incredible features, energy efficient like almost no other AC unit, perfect cooling and QUIET like we've never experienced..." Read more
"...In operation, the unit works extremely well. It's quiet, efficient and much better at cooling the room than our last one...." Read more
"...Starting at $339, with the highest energy-efficiency rating of 2020 as well as claims of 42 db of noise at the lowest setting, I was enticed to go..." Read more
"...these claim to have a separate dehumidifier option and they claim high efficiency as well as quiet… a KEY FACTOR...." Read more
Customers are mixed about the ease of installation of the air conditioner. Some mention that the directions are OK, and the face of the AC makes it easier to install and remove from the front. However, others say that the installation was tricky, the instructions are definitely rough, and that the interface takes a little getting used to.
"...with me and I couldn't make clean cuts, but that aside, the install was reasonable...." Read more
"...Heat wave today and the bedroom is cool and quiet.Installation was a bit "off road", had to make adaptations and adjustments but as the..." Read more
"...It was easy to get a piece to fill the gaps under the unit itself where it goes over the still and then I also added an additional piece on the "top..." Read more
"...I did it in about 20 minutes. The process is pretty logical...." Read more
Customers are mixed about the remote control. Some mention it's a nice feature, while others say it'll serve its purpose. The air conditioner comes with a handheld remote control and an improved IR remote that has a LCD screen and backlight. However, some customers say the remote is quite large and unintuitive.
"...Finally, there isn't room to use your screen, so if you plan to open the window on a nice day, you might want to build your own screen to fit the..." Read more
"...The remote has a battery indicator, an orange backlit screen which doesn’t kill your eyes at night and the buttons glow in the dark.. That’s pretty..." Read more
"...My one comment about the size of the interior "head" still stands, it's big, know this when you go to buy it to prep for the space, but I'm willing..." Read more
"...features, user-friendly installation, energy efficiency, Bluetooth app convenience, and sleek design, this air conditioner offers a refreshing and..." Read more
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The mini-split inspired construction, modern components and re-arranging of their position completely change how this thing works and how you should use it. The unit is meant to generally run all the time and simply cycle up and down as needed for maintaining your rooms temperature. This is different from traditional window units that cut on and off to chill the room. There are sensors connected to the fan and compressor and in auto mode they work harder or hardly at all maintaining the temp. For example, if my windows are all closed all day, it keeps the apartment at it's current the setting, ie 70º, with the fan and compressor barely running on a 80-90º day. If I open a window for a good length of time to water plants, cook, or have many people coming in and out of the apartment, or the afternoon sun hits the windows the unit will ramp up to overcome the warm air and cool things back down. It's a very subtle and set and forget situation and since it's generally so quiet you might only notice the fan moving air rather than any noise itself. There's NO loud dreadfull "ker-chunk, garrrrrrrr...." sound that clunks on and off, at all. Only noise similar to my old unit is on humid days you can hear the fan splash the accumulated condensation in the pan as it helps cool the outside components, this is minimal at best, and a whispy fan noise can be heard on high with the louver swinging up and down. I have no vibration noises either.
The app was simple to connect my iphone to the unit with QR code and steps you through the process. The app provides added functionality. It must connect to your 2.4Ghz Wifi. The app allows for "boost mode" which resolves some complaints of poor cooling power, it also can disable the beeps and LED indicators on the unit (I wish it would allow you to dim these). You can set cooling schedules, and choose "Express Run" which is basically a preset you can tell it to ramp to with one click. Most importantly it allows you to control the unit while away from home and provides inside and outside temp.
When you first get it installed run it at lowest setting, fan at 100% and in boost mode for up to 8 hours to bring the place down to the desired temp. Then you can switch out of boost mode etc. This may take a few hours to get everything cooled down. If you previously had no AC in your room, apt, home, realize everything is physically warm, your walls, couches, furniture, not just the air. Any AC has to deal with this and once your space is cooled, keeping and maintaining it at a cool temp is far easier than the first time.
The AC itself is small, while the inside portion extends forward into the room more than the previous units, the over all general size is *far* smaller than previous giant 12,000btu units. This fact and how it does allow more light and sight through the window is remarkable and adds value. Particularly for those of us in urban settings or with limited windows.
Total installation time took me a maximum of 45 minutes, that's far less than any other window mount / AC combo I've had. I watched the manufacture's 2021 tutorial videos on youtube and a few others ahead of time. One or two viewings of these videos and then following along while installing and it went smoothly, no issues. I have a pre-war apartment in NYC with aluminum double pane lipped windows. Because of decorative limestone outside below the window, the distance from the inside bottom of the sill to the outside wall meant I had to use the last hole on the bracket and took some wiggling and fussing to get it to sit perfectly Once it did it was perfect and at the perfect angle on a level. Tip: before proceeding, superglue the rubber feet, they are on loosely likely to fall off when adjusting the bracket. Cutting the supplied foam, stuffing extra bits into open area or over small holes was simple and I am very glad they give you plenty of variety to make a nice clean installation. For the side arm foam, measure twice and cut once, and before cutting label them so you know which side is which. I think if most people do their due diligence here before and during then installation the majority installations should be simple and straight forward. No other manufacturer has provided so much assistance and the methods are not complicated.
Cons:
The remote is quite large and unintuitive. As large as a cable box remote and yet ironically its missing some functionality that the app gives you. Perhaps they made functionality upgrades via software after they created the remote. Either way, it's a beast for an AC unit that will reside in a drawer indefinitely.
I don't use Alexa, or Google for control, but I would have liked Apple HomeKit integration to unify with other lighting and home controls. The app opens quickly however and is responsive.
No condensation drip line hole. Everything else is so well thought out, it would seem this is a simple thing to add for those who need it. Not that adding your own is impossible or anything but I'd prefer to avoid damage and a factory provided hole location would ensure there is enough condensate to help keep the coils cool, while keeping water from dripping on things below.
Shipping and ordering was an issue that was MOST aggravating, and I see that I am not alone here.
First, it took a week or more to actually place an order. Item would show available just like any other item on Amazon and delivery time would indicate "ships in 1-2 days", this for units sold at regular retail price from Amazon, (not the higher priced gougers.) Every time I'd try to complete the sale it restricted my address in NYC. Amazon CS said they are available and I should be able to place order but I could not. I tried numerous addresses in my account around the country they were all were restricted. Then early one morning it was available and the order went through. It was marked as shipped the next afternoon. But..... it didnt actually "ship." The Amazon warehouse printed the UPS label which marked it shipped on their site but it didnt leave for almost two weeks. During which the arrival time kept moving, and CS had no clue how to answer this except to offer a refund and cancelation. When it did start to move it was shipped from a NJ Amazon warehouse to NYC, transit taking only a day and a half. Look, two weeks for something like this doesn't bother me, if that's what it takes. Its the poor setting of expectations that is infuriating, not to mention that where I live being able to receive packages as they arrive is important to avoid theft. Furthermore I was ahead of a heatwave by more than a week, but it arrived afterwards! Had I known to expect this it wouldn't even be on my mind, but every day you wouldn't know if your order would be canceled or backordered or what. Because so many people had the same issue, I wasted time with CS trying to figure out where my product is and if I will actually receive it.
The UPS delivery man said they've delivered dozens in my neighborhood, I believe them, I've seen at least six on my walks around and I understand why, it's an amazing unit. Highly recommend.
Reviewed in the United States on July 16, 2021
The mini-split inspired construction, modern components and re-arranging of their position completely change how this thing works and how you should use it. The unit is meant to generally run all the time and simply cycle up and down as needed for maintaining your rooms temperature. This is different from traditional window units that cut on and off to chill the room. There are sensors connected to the fan and compressor and in auto mode they work harder or hardly at all maintaining the temp. For example, if my windows are all closed all day, it keeps the apartment at it's current the setting, ie 70º, with the fan and compressor barely running on a 80-90º day. If I open a window for a good length of time to water plants, cook, or have many people coming in and out of the apartment, or the afternoon sun hits the windows the unit will ramp up to overcome the warm air and cool things back down. It's a very subtle and set and forget situation and since it's generally so quiet you might only notice the fan moving air rather than any noise itself. There's NO loud dreadfull "ker-chunk, garrrrrrrr...." sound that clunks on and off, at all. Only noise similar to my old unit is on humid days you can hear the fan splash the accumulated condensation in the pan as it helps cool the outside components, this is minimal at best, and a whispy fan noise can be heard on high with the louver swinging up and down. I have no vibration noises either.
The app was simple to connect my iphone to the unit with QR code and steps you through the process. The app provides added functionality. It must connect to your 2.4Ghz Wifi. The app allows for "boost mode" which resolves some complaints of poor cooling power, it also can disable the beeps and LED indicators on the unit (I wish it would allow you to dim these). You can set cooling schedules, and choose "Express Run" which is basically a preset you can tell it to ramp to with one click. Most importantly it allows you to control the unit while away from home and provides inside and outside temp.
When you first get it installed run it at lowest setting, fan at 100% and in boost mode for up to 8 hours to bring the place down to the desired temp. Then you can switch out of boost mode etc. This may take a few hours to get everything cooled down. If you previously had no AC in your room, apt, home, realize everything is physically warm, your walls, couches, furniture, not just the air. Any AC has to deal with this and once your space is cooled, keeping and maintaining it at a cool temp is far easier than the first time.
The AC itself is small, while the inside portion extends forward into the room more than the previous units, the over all general size is *far* smaller than previous giant 12,000btu units. This fact and how it does allow more light and sight through the window is remarkable and adds value. Particularly for those of us in urban settings or with limited windows.
Total installation time took me a maximum of 45 minutes, that's far less than any other window mount / AC combo I've had. I watched the manufacture's 2021 tutorial videos on youtube and a few others ahead of time. One or two viewings of these videos and then following along while installing and it went smoothly, no issues. I have a pre-war apartment in NYC with aluminum double pane lipped windows. Because of decorative limestone outside below the window, the distance from the inside bottom of the sill to the outside wall meant I had to use the last hole on the bracket and took some wiggling and fussing to get it to sit perfectly Once it did it was perfect and at the perfect angle on a level. Tip: before proceeding, superglue the rubber feet, they are on loosely likely to fall off when adjusting the bracket. Cutting the supplied foam, stuffing extra bits into open area or over small holes was simple and I am very glad they give you plenty of variety to make a nice clean installation. For the side arm foam, measure twice and cut once, and before cutting label them so you know which side is which. I think if most people do their due diligence here before and during then installation the majority installations should be simple and straight forward. No other manufacturer has provided so much assistance and the methods are not complicated.
Cons:
The remote is quite large and unintuitive. As large as a cable box remote and yet ironically its missing some functionality that the app gives you. Perhaps they made functionality upgrades via software after they created the remote. Either way, it's a beast for an AC unit that will reside in a drawer indefinitely.
I don't use Alexa, or Google for control, but I would have liked Apple HomeKit integration to unify with other lighting and home controls. The app opens quickly however and is responsive.
No condensation drip line hole. Everything else is so well thought out, it would seem this is a simple thing to add for those who need it. Not that adding your own is impossible or anything but I'd prefer to avoid damage and a factory provided hole location would ensure there is enough condensate to help keep the coils cool, while keeping water from dripping on things below.
Shipping and ordering was an issue that was MOST aggravating, and I see that I am not alone here.
First, it took a week or more to actually place an order. Item would show available just like any other item on Amazon and delivery time would indicate "ships in 1-2 days", this for units sold at regular retail price from Amazon, (not the higher priced gougers.) Every time I'd try to complete the sale it restricted my address in NYC. Amazon CS said they are available and I should be able to place order but I could not. I tried numerous addresses in my account around the country they were all were restricted. Then early one morning it was available and the order went through. It was marked as shipped the next afternoon. But..... it didnt actually "ship." The Amazon warehouse printed the UPS label which marked it shipped on their site but it didnt leave for almost two weeks. During which the arrival time kept moving, and CS had no clue how to answer this except to offer a refund and cancelation. When it did start to move it was shipped from a NJ Amazon warehouse to NYC, transit taking only a day and a half. Look, two weeks for something like this doesn't bother me, if that's what it takes. Its the poor setting of expectations that is infuriating, not to mention that where I live being able to receive packages as they arrive is important to avoid theft. Furthermore I was ahead of a heatwave by more than a week, but it arrived afterwards! Had I known to expect this it wouldn't even be on my mind, but every day you wouldn't know if your order would be canceled or backordered or what. Because so many people had the same issue, I wasted time with CS trying to figure out where my product is and if I will actually receive it.
The UPS delivery man said they've delivered dozens in my neighborhood, I believe them, I've seen at least six on my walks around and I understand why, it's an amazing unit. Highly recommend.
Put the unit in this afternoon, was completely blown away by how QUIET it is. We'll see if it continues to perform as beautifully as it has been doing all afternoon into the evening. Heat wave today and the bedroom is cool and quiet.
Installation was a bit "off road", had to make adaptations and adjustments but as the manual clearly states, "All the illustrations in this manual are for explanation purposes only. The actual installation may vary." Indeed. But Midea supplies tons of screws, brackets and various forms of foam. Use your instincts and you'll be fine. Bottom line? The thing isn't going to fall out of the window since the window is three quarters of the way down INSIDE the unit. I had to use some of the differing foam pieces to totally block out little cracks and spaces here and there but that's why they provided the materials. Smart move.
Incredible features, energy efficient like almost no other AC unit, perfect cooling and QUIET like we've never experienced with an AC. We have never had a unit in our bedroom because of the gurgling, groaning, sputtering etc. of fans and compressors but so far this thing sounds like a small room fan on low. Amazing.
Update: Slept like a rock last night, never heard the compressor going on and off and the fan on medium sounds like a small high end room fan. Very light white noise. Every AC unit we've owned has been sold to us as "the quietest" and they always sound like some sort of transport vehicle shifting in and out of gears. Not this unit. Truly delivers the goods across the board.
Buy this thing before they stop making it because such high quality may end up not being cost effective for the manufacturer.
Thank you Midea!!!
Update: Changing to 4 star rating based on interactions with Encompass, the repair/warranty company Midea uses for all it's customer service stuff.
Bedroom 8000btu still working great after a couple weeks.
Ordered a 10000BTU unit for living room, it arrived dented and banged up and made noises when I fired it up. No good. Encompass is totally useless, long wait for phone service, unhelpful and unknowledgeable about the unit. Heaven help us if we need warranty repairs in the first year. You're basically on your own.
I called Amazon and within half an hour a new unit was on the way and they set up a pick up of the damaged unit. Jeff Bezos may be taking over the world and paying people nothing for their work but on this one, he did me more than right. New unit arrived today, almost as quiet as the 8000 unit, a bit noisier, more chatter and chirping from the compressor and fan but miles quieter than my old unit. And again, installation is a bit "off road", lots of improvising with foam and the outside bracket but everything seems good.
Hope the two units hold up as I never want to call Encompass again. Buying these units is a bit of an experiment, hope it pays off over time as well as it has in a few weeks.
Update: A year later. The best AC units EVER made. Quiet, efficient, economical... and did we say quiet??? We can't recommend higher. I still have the caveat of Midea's service contractor, Encompass, awful, but the unit works as well if not better than it did a year ago so hopefully we won't need to call them! Go for it.
Top reviews from other countries
FIVE STAR PART: The unit installs in classic vertical sash windows, but unlike conventional window units, it separates the compressor, motors, and fans from the controls by allowing the lower sash to divide these elements. Brilliant: efficient moving components outside and cool, dry air inside. The space for the lower sash is also wide enough to permit a window blind to function in the gap. This allows light blocking, which is not something one would have thought important, but is, and it is very slick. The marketing literature talks about being able to operate the lower slider if you want fresh air, which seems silly. There is already a fan setting to bring in fresh air, and it is a fair bit of effort to make sure everything reseals when moving the sash. I think the marketing team went a little too far in this one and the notion detracts attention from the overall design excellence of the product.
It is very thoughtful to include a remote control for those needing one, and the voice access through Wi-Fi provides even more accessibility options. I am fortunate enough to not need these, and the on-board control layout of the unit is excellent! Although it took me a while to get used to a display that only showed the temperature setting and not the room temperature, it turned out that the unit is so good that there is rarely a difference anyway.
THREE STAR PART: You may have a little effort on your part to get the mounting bracket to work, since it is designed for specific sill configurations. A few people must be lucky, and it all works out, but our outer sill was too big. So, when the unit is installed, we put a conveniently sized brick on top of the sill (shown in the picture) and don’t use the rear angled support arms. We also put a thin piece of rubber between the metal of the mounting bracket and brick to reduce possible vibration transmission. (My calculations show it's very safe since the majority of load goes through the wall of the house in compression. Plus, the additional load is quite small. But we leave critical decisions of this nature to lawyers; think of this a shared experience from a questionable source.) Once you get the unit positioning sorted out, the mounting bracket is a dream, and next year's install will be easy-peasy.
I strongly recommend this unit! The price and effort are well worth it but do your homework.
Reviewed in Canada on September 13, 2023
FIVE STAR PART: The unit installs in classic vertical sash windows, but unlike conventional window units, it separates the compressor, motors, and fans from the controls by allowing the lower sash to divide these elements. Brilliant: efficient moving components outside and cool, dry air inside. The space for the lower sash is also wide enough to permit a window blind to function in the gap. This allows light blocking, which is not something one would have thought important, but is, and it is very slick. The marketing literature talks about being able to operate the lower slider if you want fresh air, which seems silly. There is already a fan setting to bring in fresh air, and it is a fair bit of effort to make sure everything reseals when moving the sash. I think the marketing team went a little too far in this one and the notion detracts attention from the overall design excellence of the product.
It is very thoughtful to include a remote control for those needing one, and the voice access through Wi-Fi provides even more accessibility options. I am fortunate enough to not need these, and the on-board control layout of the unit is excellent! Although it took me a while to get used to a display that only showed the temperature setting and not the room temperature, it turned out that the unit is so good that there is rarely a difference anyway.
THREE STAR PART: You may have a little effort on your part to get the mounting bracket to work, since it is designed for specific sill configurations. A few people must be lucky, and it all works out, but our outer sill was too big. So, when the unit is installed, we put a conveniently sized brick on top of the sill (shown in the picture) and don’t use the rear angled support arms. We also put a thin piece of rubber between the metal of the mounting bracket and brick to reduce possible vibration transmission. (My calculations show it's very safe since the majority of load goes through the wall of the house in compression. Plus, the additional load is quite small. But we leave critical decisions of this nature to lawyers; think of this a shared experience from a questionable source.) Once you get the unit positioning sorted out, the mounting bracket is a dream, and next year's install will be easy-peasy.
I strongly recommend this unit! The price and effort are well worth it but do your homework.