Manufacturer | Logitech |
---|---|
Part Number | 961-000484 |
Item Weight | 5.3 ounces |
Product Dimensions | 4.68 x 1.65 x 1.1 inches |
Item model number | 961-000484 |
Size | 72 Count (Pack of 1) |
Color | Graphite |
Style | Doorbell |
Material | Glass |
Power Source | Battery Powered |
Voltage | 24 Volts |
Item Package Quantity | 1 |
Certification | WEEE, RoHS |
Special Features | Night Vision |
Usage | Personal, Business |
Included Components | Circle View Doorbell Chime Kit,Installation Accessories,Quick Start Guide |
Batteries Included? | No |
Batteries Required? | No |
Warranty Description | 1 Year Limited Hardware Warranty |
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Ships from: Amazon Sold by: Ucs Deals
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Ships from: CR&S Enterprises Sold by: CR&S Enterprises
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94% positive over last 12 months
Logitech Circle View Apple HomeKit- enabled Wired Doorbell with Logitech TrueView Video, Face Recognition, Color Night Vision, and Head-to-toe HD Video - Black
Sustainability features
This product has sustainability features recognized by trusted certifications.
Carbon emissions from the lifecycle of this product were measured, reduced and offset.
Carbon Neutral Certified by SCS Global Services enables companies to demonstrate carbon neutrality for their products by reducing carbon emissions throughout their operations and offsetting their remaining carbon footprint through the purchase of carbon credits. SCS Global Services is a global leader in third-party environmental and sustainability verification, certification, auditing, testing, and standards development. SCS is a chartered Benefit Corporation, reflecting its commitment to socially and environmentally responsible business practices.
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Purchase options and add-ons
- A wired video doorbell that works exclusively with Apple HomeKit, featuring Logitech TrueView head-to-toe HD video, Face Recognition, color night vision, 2-way audio, and more.Controller Type:Apple HomeKit.Connectivity protocol:Wi-Fi.Power source type:Battery Powered
- Replaces your existing wired doorbell and works with your existing indoor chime. Complete pre-purchase home compatibility check on Logitech’s website before purchasing.
- Installation requires dealing with electrical cabling, and may also require the use of power tools and electrical testing equipment.
- Built to support Apple HomeKit Secure Video so you get end-to-end encryption, Face Recognition, package detection, rich notifications, and custom Activity Zones. Requires iCloud+ plan and home hub device.
- Features best-in-class Logitech TrueView video with 160° field of view, head-to-toe HD video, HDR, and color night vision up to 6 feet to capture every last detail.
- Comes with everything you need, including multiple mounting options, Chime Kit, and wiring to connect to a wired doorbell system (8-24V AC 10 VA or higher).
Customer ratings by feature
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From the manufacturer
SEAMLESS ELEGANCE, SOPHISTICATED DESIGN
Circle View Doorbell’s sleek, modern look with seamless glass face and slim silhouette enhances any style home, from suburban split-levels to ultra-modern concrete architecture and beyond.
A SMARTER WELCOME
Featuring Apple HomeKit Secure Video, always know who or what is at the door thanks to features like Face Recognition, head-to-toe HD video, color night vision, and more. Circle View Doorbell's unobtrusive design is narrow to fit on most doorframes, and uses your home’s existing doorbell wiring.
GET SMART NOTIFICATIONS
Know who’s at the door thanks to rich notifications with Face Recognition sent directly to your Apple devices. Choose how to get notified - a pop-up on your Apple TV, an announcement from your HomePod, or even your home’s existing chime.
Sustainability features
This product has sustainability features recognized by trusted certifications.
Carbon emissions from the lifecycle of this product were measured, reduced and offset.
Carbon Neutral Certified by SCS Global Services enables companies to demonstrate carbon neutrality for their products by reducing carbon emissions throughout their operations and offsetting their remaining carbon footprint through the purchase of carbon credits. SCS Global Services is a global leader in third-party environmental and sustainability verification, certification, auditing, testing, and standards development. SCS is a chartered Benefit Corporation, reflecting its commitment to socially and environmentally responsible business practices.
Product information
Technical Details
Additional Information
ASIN | B0973VX7F2 |
---|---|
Customer Reviews |
3.5 out of 5 stars |
Best Sellers Rank | #10,797 in Climate Pledge Friendly (See Top 100 in Climate Pledge Friendly) #96 in Home Security Systems #502 in Climate Pledge Friendly: Computers |
Date First Available | June 21, 2021 |
Warranty & Support
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Product guides and documents
Product Description
Present guests with a smarter welcome. Introducing Logitech Circle View Doorbell with Apple HomeKit technology, Face Recognition technology, head-to-toe HD video, and color night vision. Circle View Doorbell has a seamless glass face and slim silhouette that's inviting to guests and adds a touch of sophistication to your home. Circle View Doorbell features best-in-class Logitech TrueView video so you see clearly day or night. Developed exclusively for Apple HomeKit, experience seamless viewing and receive rich notifications across your Apple devices. The ultimate solution to security and privacy, Circle View Doorbell supports Apple HomeKit Secure Video for end-to-end encryption and in-home video analysis. Apple HomeKit Secure Video features require HomeHub device and supported iCloud subscription.
Important information
24 volts
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the picture quality and video quality of the doorbell. For example, they say it has excellent picture and video resolution. That said, some complain about the value and heating of the product. They say it's overpriced and not worth the high price. Customers also dislike connectivity. Opinions are mixed on motion detection, ease of installation, and performance.
AI-generated from the text of customer reviews
Customers like the picture quality of the doorbell. They say the picture is excellent, the video quality and color reproduction is excellent. The wide lens gives a great overview of a large area. They also mention that the resolution is great, the angle of view is stellar, and the overall video quality is great.
"...Yes, the video was HD but the long delay to connect was worse than with the v1 doorbell...." Read more
"...I think it is because of the overall video quality and the orientation of the physical camera....I don't regret my decision as of now, but if I run..." Read more
"...I was bummed, but it's not the end of the world. The video isn't bad - but it seemed the Nest video was better...." Read more
"...Image quality is good (wider view than the Nest they replaced), nightvision is decent (not as good as Nest), sound quality is fantastic..." Read more
Customers like the quality of the camera. They say it has crisp image quality, excellent sound, and works flawlessly with HomeKit. Some customers also mention that the camera is a great doorbell and a good homekit accessory to add.
"...But after that, the cameras have been great. I've had them for almost one month." Read more
"...The Logitech Circle View is a capable smart camera, but its initial reliability and communication left something to be desired...." Read more
"...installing the unit and double checking all connections, the chime would not ring...." Read more
"Camera works great although I have to say at first the chime was not working, I reached out to tech support and they said it's most likely a faulty..." Read more
Customers are mixed about the performance of the security electronics. Some mention that it's very reliable, works well as long as you have a good WiFi network, and has no issues with it since setup. However, others say that it failed in June 2023, the camera stopped working, and it no longer works with just an iPad.
"...The camera is no longer working as expected and actually lightly burned my sons finder when ringing the doorbell...." Read more
"...It is also consistently reliable.• Motion detection with the Circle View is so much more reliable than with Ring...." Read more
"...Wemo - Disconnects all the time (unreliable)..." Read more
"...I selected it because it was compatible with Apple HomeKit, Logitech's online compatibility checker said it would work with our existing door chime,..." Read more
Customers are mixed about the ease of installation. Some mention that the set up with HomeKit was a breeze, the doorbell itself is relatively easy to install, and the pairing was easy. The wiring instructions aren't terrible, but they need better visuals one can follow. The user interface with Homekit is awesome and the integration has been excellent. However, others say that installation was incredibly difficult and the device responded to none of the instructions provided.
"...• User interface with HomeKit is awesome and such a welcome relief vs. the bloat and "buy more stuff" interface that got completely out of control..." Read more
"...The wiring instructions aren’t terrible (although it needs better visuals one can follow) but in order to follow along the steps it requires..." Read more
"...The minuses though include one big one. First, it was not as easy to install as my previous Ring device that this replaced...." Read more
"...The Logitech was very easy to install, the only issue I had was the screws provided in the kit for mounting were very easy to strip...." Read more
Customers are mixed about the motion detection of the security camera. Some mention that it's great, it'll detect people at range, and it'd be great for facial recognition. However, others say that it sometimes doesn't activate the recording and misses motion events.
"...It is also consistently reliable.• Motion detection with the Circle View is so much more reliable than with Ring...." Read more
"...: I'm also a disappointed in the recording options - it only records when it senses activity - so if you want to see what happened 20 seconds before..." Read more
"...The doorbell works great, the motion detection works well, the microphone and speaker work well, and the camera reliably and accurately identifies,..." Read more
"...2022There were 2 packages lost when this camera did not even catch the motion recording, you might say the delivery guy stole it, or did not..." Read more
Customers are dissatisfied with the connectivity of the security electronics. They mention that it would not stay connected and constantly went unresponsive. They also say that it randomly disconnects from the network every few days. Customers also mention that the doorbell loses connection at about 8 feet from the camera. They say the disconnect issue is a fatal flaw for them. However, some customers report that the camera goes offline far less frequently when the cooler weather sets in.
"...Some minor connection hassles at first, which I notice happens with some other HomeKit accessories when you're installing them initially...." Read more
"...for solutions to the problem, I learned that this door camera won't operate at temperatures above 104 degrees F. I live in Mesa, Arizona...." Read more
"...less and once the fall’s cooler weather set in, the camera goes offline far less frequently...." Read more
"...It will go offline and back online several times a day. The camera does not loose connectivity to the network, just appears offline...." Read more
Customers are dissatisfied with the heating of the doorbell. For example, they mention that it seems to overheat and then go off-line. That said, they say it's really heat sensitive and needs to cool down. That being said, some say that the package detection is not that good.
"*Update - I’m up updating my review since there are serious overheating and disconnecting issue...." Read more
"...Logitech - It overheats..." Read more
"...I received an alert that the door camera had gone offline due to excessive heat...." Read more
"...As others have stated, this product seems to be really heat sensitive...." Read more
Customers are dissatisfied with the value of the security electronics. They mention that it's a waste of money, very unfunctional for the price, and overpriced for the level of reliability. Some say that the product is more expensive than most cameras in this category.
"...job done; however, I'm not sure I'd get another one as they are quite expensive...." Read more
"...It’s more expensive than most cameras in this category2) The power cable is built in...." Read more
"...Price wise these cameras are expensive, but one thing I noticed with this one vs others I have had is that I didn’t have to set up an account and I..." Read more
"...the “Apple” solutions are not solutions, just problems with an expensive price tag." Read more
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Top reviews from the United States
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Given the articles/reviews about Apple HomeKit Secure Video based video doorbells, I was hesitant to give the Logitech Circle View a try. In fact, before buying the Logitech I did buy and install another Ring video doorbell. The Ring Pro was awful with no better latency or performance than the Ring v1 unit that it was replacing. Yes, the video was HD but the long delay to connect was worse than with the v1 doorbell. It's not an issue with respect to WiFI or network speed as the speedtest upload results for WiFi from the front door are:
• 608.27 Mbps upload with 4ms of latency
• 510.07 Mbps download
The Logitech Circle View is a dramatic improvement over the Ring v1 and also over the Ring Pro.
• Connection to the camera following an alert or someone ringing the doorbell is nearly immediate. It is also consistently reliable.
• Motion detection with the Circle View is so much more reliable than with Ring. I've read the opposite with articles claiming that the video based motion detection is unreliable.
• Recordings all start -- as they should -- right before the motion! With Ring, we were constantly getting recordings that would start well after the initial motion (recordings of people walking away) often completely missing what was relevant and valuable
• User interface with HomeKit is awesome and such a welcome relief vs. the bloat and "buy more stuff" interface that got completely out of control following the acquisition of Ring
• Ease of access to and sharing of recordings is Apple simple and reliable
I don't miss paying the $10 a month for access to the Ring recordings.
Absolutely perfect device for HomeKit users! However, a completa lack of thought went into the engineering of hardware design for installation instructions. Clearly these two departments do not speak with each other at Logitech and it shows. If you can get over the installation hump I recommend the doorbell.
Once installed however the device works marvelously with the Apple HomeKit software. Fast video loads, Apple TV clips when someone is at the door (my favorite) easy to subscribe on any apple device to iCloud service (only required for video recording, doorbell still works without subscription but streaming can only be done from home). I am actually excited to see what if anything Apple upgrade to HomeKit going forward now.
Let me start explaining my disappointment in the installation process by saying I am a DIYer homeowner and have worked in the construction field for a few years when attending college (years ago) and I have installed 6 nest doorbells, 4 rings & 10 normal doorbell installations. As for the installation for this Logitech doorbell I am very disappointed in the engineering/design department at Logitech for 2 major flaws (this explains the poor reviews).
First, Logitech decided to add 8 cables inside the ringer in addition to a small white box where other companies where able to accomplish the same with 3 cables and a small round disk that is about 1/4 of the size in volume. Is that the best Logitech engineering department could muster? The wiring instructions aren’t terrible (although it needs better visuals one can follow) but in order to follow along the steps it requires opening pop-ups. This would be fine if there wasn’t 4 steps then 4 more steps within the pop-ups and every time you close a pop-up it takes you back and you need to find your place on the website again for the step you were on. If that was hard to read it’s even harder to follow when working with so many unnecessary wires (8).
My second complaint looks like Logitech’s attempt at engendering that failed most likely do to cost savings on Logitech’s part. Of which I mean the cheep plastics black base that is wired to the home and is screwed to the wall. It took me 45 minutes after the install was supposedly complete to realize that when attaching the camera to the base one needs to install it from the bottom first then push the top in to hear a click. If this is not done properly (for example what I initially did was install the top then pushed the bottom in until it clicked)the cheep plastic base will warp slightly and prevent the power connectors in the back from fully engaging. Again this step was included in the instructions via a pop-up (very easy to miss and overlook for something so important based on the design of the base). This could easily be fixed by spending a few more cents on reinforcing the bracket, making it out of a thicker plastic or do what others have and make it out of aluminum! Or make the instructing bold and not in a pop-up where it can be easily missed!
Anyways I digress now that I have a working doorbell and am very happy with how it is working now. I will update after a few months of using it.
Homekit Doorbells that are natively supported are few and far between. You have this one, one made by Wemo (belkin), and the new Aqara G4 Doorbell.
Look up a few reviews on any of these and you'll find the following as the main focuses for each:
Logitech - It overheats (supposedly this has been fixed from the latest firmware...I picked this up in March before the heat from summer so I'm not sure how this will reflect on my purchase...fingers crossed)
Wemo - Disconnects all the time (unreliable)
Aqara - Has connection issues as of launch, and people are upset regarding the orientation of the camera (Orientation was the big reason I didn't want this)
The Logitech was very easy to install, the only issue I had was the screws provided in the kit for mounting were very easy to strip. In their defense it's meant to be installed using the wall anchors, however since I had a previously installed smart doorbell I planned to simply screw back into the wood where the previous screw holes were made.
The door chime in my kit doesn't appear to make my actual chime go off...however I suspect that something is wrong with our chime and won't blame Logitech for this. I'm pretty sure the previous owners of this house that installed the Ring did it incorrectly and swapped the Transformer wire and the Front doorbell wire at our chime....I had to swap these in order for the Logitech to actually be powered correctly. Initially I would ring the bell and the doorbell would start flashing a white light on the LED and lost connection. After switching the wires on the Chime Kit that come from the wall, it worked flawlessly.
Initially the firmware wouldn't update on the camera after installing it, but it pushed the update overnight and it's now on the latest firmware. There was one disconnection and I'm assuming that disconnection was during the firmware update overnight. My wife did leave the house this morning and the doorbell didn't pick up on her leaving somehow...but we suspect this has to do with it not seeing her face and we have the specific motions setting turned on so it probably just didn't realize it was a person because of that.
Overall we're very happy with the responsiveness of the doorbell so far, and we likely won't run into overheating issues until the summer gets here (hopefully we don't have any issues though). The video Quality is better than what we had on the Ring Pro, and we love the fact it has a bright light for Color video at night. We have a milk delivery where the delivery guy shows up around 3am and our porch light isn't always on when they show up (have an automation for it to be on when they typically arrive) Now we can set up an automation to turn it on if it detects motion for the delivery person (or intruder for that mater as a deterrent) but even if that fails, at least the cameras light will turn on when it see's motion regardless.
I wasn't excited to drop $200 on this doorbell, but it's nice knowing that I won't have to drop $30 each year for basic functionality on the Ring, and I get better responsiveness and video quality now. Is this better than the Aqara G4 when it's $80 less? I think it is because of the overall video quality and the orientation of the physical camera....I don't regret my decision as of now, but if I run into issues I will surely come back and post my findings here.
Top reviews from other countries
Además de que si cuentas con la Apple One tienes la ventaja de tener las grabaciones por varios días en la nube.
Lo unico que no me gusto es que el cable usb es muy corto y dificulta la instalación.
///Update///
Added mesh network from the internet service provider.now they work most of the time.
All cameras and sensors works fine and it is -37C.