I have mild to moderate hearing loss. When I first received them, they worked great. After 12 days, the left hearing aid stopped working. I contacted Amazon to exchange them. Customer Support advised that my only option was to return them, then order another pair. The price had increased by $200 by then. When Zepp found out, Janna reached out to me. She set up consultation to see if the first pair could be saved. They were defective. She offered for me to order directly from Zepp at the same price I had paid after I returned them to Amazon. I did and the second pair worked perfectly. Thanks to Janna and Dr. Andrews for turning a negative experience into a positive one!
| Sensitivity | 20 dB |
|---|---|
| Model Name | Clarity One |
| Connectivity Technology | Wireless, Bluetooth |
| Wireless Communication Technology | Bluetooth |
| Included Components | Charging Station |
| Age Range (Description) | Adult |
| Specific Uses For Product | Social Gatherings, Television and Media, Theater and Public Events |
| Charging Time | 3 Hours |
| Recommended Uses For Product | Safety and Environmental Alertness, Daily Communication, Useful in both Quiet and Noisy environments, Workplace Use, Outdoor Activities |
| Compatible Devices | iPhone, Television, Smart Watch, Android 5, iOS 10 and above, Android |
| Control Type | App Control |
| Cable Feature | Without Cable |
| Item Weight | 53 Grams |
| Unit Count | 1.0 Count |
| Style | Clarity One |
| Control Method | App |
| Number of Items | 1 |
| Controller Type | Tablet App, Smartphone App, App Controlled, Zepp Clarity App |
| Battery Life | 18 Hours |
| Bluetooth Range | 10 Meters |
| Carrying Case Battery Average Life | 2 Days |
| Carrying Case Battery Charging Time | 3 Hours |
| Carrying Case Color | White |
| Earpiece Shape | Bud |
| UPC | 850030107800 |
| Manufacturer | Zepp, Inc. |
| Item Package Dimensions L x W x H | 7.01 x 5.98 x 2.99 inches |
| Package Weight | 0.47 Kilograms |
| Item Dimensions LxWxH | 2.72 x 0.91 x 2.01 inches |
| Brand Name | Zepp Clarity |
| Warranty Description | 1 Year |
| Part Number | E2164OV1Q |
| Size | Extra Small |
