Update! I have had this pillow mask for a week now and wanted to add to my review. I added some rose oil to the one that was for my mom for her birthday and she loved it. However, for mine I tried something new. I opened up the zippers and put a drop each of rosemary oil, bulgarian rose oil, peppermint oil (and a drop of lavender oil if the buds start to fade, but I haven't had that happen yet) and I had to share this recipe because it was not only relaxing but also invigorating. Just ten minutes of wearing it and breathing in the aromatherapy and I felt brand new! Like I hadn't been kept up all night by my toddler ;) I can't recommend trying this enough. I love how customizable this eye pillow is and how you can open it up and add more aromas to it. You can keep it simple by just using the lavender buds or you can ad any combination of oils or herbs that help you. Rosemary, rose, peppermint and lavender just go really well together and restored my zapped energy. It even felt refreshing to my eyes after the air finally hit them again when I was finished wearing it.Original review: This is everything I looked for in a lavender eye pillow and more! I almost purchased one that would have been a huge mistake. It wasn't refillable, didn't have straps and wasn't made of real silk! I lay on my side on the couch so I needed one that wouldn't fall off of my face. I am so, so glad that I saw this one in the "Customers who looked at this item also..." section because this is exactly what I wanted! I would have been pleased enough if it was real silk, refillable and had straps. But it is so much more than that.Not only does the silk outer part have a tiny little zipper to change filling, but they also included yet another zippered pouch inside which is made of muslin(sp?). On top of that, they included 3 freebies! The gel eye mask will be so soothing for my headaches and when I am hot. Also came with a bag of extra lavender buds AND a bag of extra flax seed, that way you can adjust the weight AND smell. Although the product itself smells perfectly strong enough so I don't need to put the extra in, I will happily use it when the smell starts to fade and whatnot. The strap is soft, adjustable and comfortable. The smell is perfect and exactly what I wanted. Another thing I thought was cool is that the straps that come with the gel eye patch are removeable, so you can either wear it by itself or remove the straps and put it in the silk casing. Too cool.I had an issue with the shipping but I found out today it was on the end of USPS who did not scan the item when they received it, so my tracking number only said a shipping label was created and USPS was waiting on my order. After several days, I thought the package was lost or forgotten in an Amazon warehouse. I emailed both the seller and amazon and they were both super helpful, especially Asutra. Asutra offered to send me one directly since they didn't know what was going on at the Amazon warehouse/USPS and it had been an entire week since I placed the order. They really, really love and care about their customers. Amazon was nice and offered a refund but I told them no, I'd prefer the item and they said they'd follow up in 3 days. Well they checked my tracking right before it finally registered as in my town and gave me a full refund as they thought the item was still lost. I tried to email them back in time to stop the refund since it was no longer lost, but the refund went through. They emailed me back saying not to worry about it, it was for my inconvenience and to keep the item.I am currently trying to get a hold of the seller via email to offer them the money I got refunded from Amazon. I have no desire to have this item for free as I feel Asutra should be paid for their product and their customer service to me. Plus since they offered to send me another while the original item was lost I really, really don't want to have TWO of these eye pillows for free if they happen to have sent the second one.. I want them to have their money. Sure, it was a bit worrisome not knowing where my purchase was over a week after I ordered it, but they(the seller and amazon) have more than made up for the inconvenience of that. No email back, yet, but I do hope to hear from them soon so I can settle this with them!I plan on using this product 1. during restorative yoga poses at the end of my yoga sessions, 2. during meditation, 3. for headaches & congestion, and 4. to block the light because I often have to sleep during days when my toddler keeps me up all night. It's so hard to get in a nap when the sun is glaring through my curtain into my face.I will 100% buy from this seller again. If this is their only product(I haven't checked, yet) I will buy more of these as gifts for my friends and family. I think everyone can benefit from this soft, versatile and amazing eye pillow. (Edit: Okay so they do have other products! They have yoga mat cleaning sprays, soaps, pain relieving cream and stuff like that. I am going to try their yoga mat cleaning spray and their energizing soap bar next! It looks like their other products also come with freebies, like the mat spray comes with a cleaning towel and the soap comes with a case)Enclosed are just a couple of the restorative poses I plan to use this product with.