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- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.
- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. Malfunctions covered after the manufacturer's warranty.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. Malfunctions covered after the manufacturer's warranty.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
- Buy a lot of stuff on Amazon? Tons of items eligible for coverage, from the latest tech like Laptops, Game Consoles, TVs, Phones, and Cameras to major appliances, sporting goods, tools, toys, personal care, furniture, and more (not eligible for commercial or business use items).
- Accidents Happen. That’s why for your portable products we cover accidental damage from handling such as drops, spills and cracked screens. We also cover electrical and mechanical malfunctions, power surges, and wear and tear.
- Past and Future Purchases covered. 30 days after you are enrolled, all eligible past purchases (up to 1 year prior to enrollment) and future eligible purchases made on Amazon will be covered by your plan as long as you are enrolled.
- Fast, easy claims. Frustration-Free claims, with most filed in minutes. We will fix it, replace it, or reimburse you with an Amazon e-gift card for the purchase price of your product (excluding tax). File at Asurion.com/amazon.
- No Hidden Fees. For just $16.99 a month + tax you’re covered for up to 5,000 in claims per 12-month period. *THIS PROGRAM IS MONTH-TO-MONTH AND WILL CONTINUE UNTIL CANCELED* Coverage for all products ends 30 days after the plan is canceled. Cancel any time.
Add to your order
- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.
Buy new:
$99.99$99.99 $0.67 per Fl Oz ($0.67$0.67 / Fl Oz)
FREE delivery Monday, April 7
Ships from: Scribe Signal Shop Sold by: Scribe Signal Shop
Save with Used - Very Good
$60.00$60.00 $0.40 per Fl Oz ($0.40$0.40 / Fl Oz)
Ships from: Amazon Sold by: nok Store
Ember Temperature Control Smart Mug 2, 10 Oz, App-Controlled Heated Coffee Mug with 80 Min Battery Life and Improved Design, Rose Gold
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Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
- Select your preferred free shipping option
- Drop off and leave!
Purchase options and add-ons
Color | Rose Gold |
Material | Stainless Steel |
Brand | Ember |
Product Dimensions | 4.4"L x 3.3"W x 4.2"H |
Power Source | Battery Powered |
About this item
- Perfect Temperature Everytime: Ember Mug 2 offers up to 90 minutes of heat (120°F to 145°F) or all-day warmth on its charging coaster. Ideal for keeping drinks at the perfect temperature, perfect for desk use or as a thoughtful gift.
- Smart or Standalone: Use the Ember app to set precise temperatures and get notifications. Without the app, the mug defaults to 135°F and remembers the last setting for a consistent experience.
- Auto Sleep & Sensors: The mug wakes up when hot liquid is poured and goes to sleep based on motion detection. Features like auto sleep and memory ensure your drink is always at the right temperature.
- Hand Wash Safe: Ember Mug 2 is hand wash only with a scratch-resistant coating. Fully submersible up to 1 meter, it’s easy to clean and perfect for any hot drink. Do not place in the dishwasher.
- Smart LED Indicator: The LED lights up to show when your drink is at the perfect temperature, making it easy to know when your beverage is ready.
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Product Description





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This smart mug will keep your liquids hot for one hour!
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Product information
Item Weight | 0.63 Pounds |
---|---|
Capacity | 1E+1 Fluid Ounces |
UPC | 810011401150 |
Global Trade Identification Number | 00810011401150 |
Manufacturer | Ember |
Product Dimensions | 4.4 x 3.3 x 4.2 inches |
Item Weight | 10 ounces |
ASIN | B08J28DH3N |
Item model number | CM191006US |
Batteries | 1 Lithium Ion batteries required. |
Customer Reviews |
4.2 out of 5 stars |
Best Sellers Rank | #5,165 in Home & Kitchen (See Top 100 in Home & Kitchen) #103 in Kettles & Tea Machines |
Date First Available | September 14, 2020 |
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Ember Temperature Control Smart Mug 2, 10 Oz, App-Controlled Heated Coffee Mug with 80 Min Battery Life and Improved Design, Rose Gold
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Product guides and documents
Top Brand: Ember
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers appreciate the mug's ability to keep coffee at 145 degrees and its well-designed appearance that looks like a regular cup. The functionality and ease of use receive mixed feedback - while some find it works well and is simple to use, others report issues with the app not working properly and find it complicated to operate. The battery life and charging ability are significant concerns, with customers noting that the battery doesn't last long and the coaster charger can be problematic. Moreover, the value for money receives negative feedback, with customers saying it doesn't justify its price.
AI-generated from the text of customer reviews
Customers appreciate that the mug keeps beverages at the perfect temperature, maintaining 145 degrees and piping hot, with the ability to set desired temperatures.
"...easily get distracted with emails and I love how this mug keeps my coffee the perfect temp even if I get distracted with work...." Read more
"...While on the charger, it will heat up your beverage to HOT rather quickly. While off of the charger it takes way too long to do so...." Read more
"...And sadly, because the Ember does such a good job keeping coffee hot ... this same phenomenon tends to happen...." Read more
"...So far, I am loving the Ember mug and having hot coffee to keep me warm during this frigid winter so far!" Read more
Customers praise the mug's quality, particularly its ability to nurse a cup of really good coffee, with one customer noting it performs better than a plain ceramic mug.
"...months (Originally 3 star), I have to reduce its rating... The mug itself is great, works well, and does what it says...." Read more
"...So all said, Great mug ... but not Perfect. And yes, for the record ... app still kinda stinks...." Read more
"This is the most excellent Coffee mug. Definitely get the larger one...." Read more
"...The coffee taste was delicious and amazing. When you set it up, it kept the coffee hot for about an hour. The gold color is so beautiful." Read more
Customers appreciate the mug's design, noting its nice appearance and soft blue color, with one customer describing it as a classy and discreet coffee cup.
"...base next to the coffee pot and since they are both black, they look great. The design of the coffee mugs is excellent...." Read more
"...Don't get me wrong, its a nifty thing to have. It's nice looking and functions well (within it's limitations)...." Read more
"I bought the 14-ounce rose gold Ember, and I’m loving it! It’s got a sleek design, a satisfying weight, and the customizable LED light is a fun bonus..." Read more
"...Keeps the coffee at temp. Doesn’t hurt that it’s also pretty...." Read more
Customers have mixed experiences with the mug's functionality, with some saying it works well while others report that the app does not work properly.
"...to reduce its rating... The mug itself is great, works well, and does what it says. It keeps my drinks at the temperature I set it to...." Read more
"...10+ Min on average to reach your preferred temperature, the mug works on 110/220v if you need to travel...." Read more
"...In short, the cup did not function at all, it was burned up. But, I requested a replacement and it arrived a few days later...." Read more
"...The bottom line is it does what it says well, as long as you are aware of the limitations. I took it down one star for the annoying app issues." Read more
Customers have mixed opinions about the mug's ease of use, with some finding it simple to use and easy to pair, while others report that the instruction manual is beyond pathetic.
"...The APP is simple and for those who like playing with the temp, is useful...." Read more
"...3- Smooth app to control and easy to connect, and the mug will automatically off if the mug is empty. CONS:..." Read more
"...Works great to keep temp set. -Software needs a LOT of work. The biggest issue is the Bluetooth connection/protocol...." Read more
"...It is sturdy, a good size, easy to hand wash, and easy to use (charger, app, etc are all easy to set up and use regularly)...." Read more
Customers find the mug overpriced, particularly noting that the charger plates are unreasonably expensive.
"...These mugs are expensive! I was even skeptical about having to use an app to operate the mug...." Read more
"Okay let's be dead honest hear okay? Yes, it's a stupid expensive COFFEE MUG. But oh my god, I love drinking from this thing." Read more
"...EXCELLENT PRODUCT - worth the money!" Read more
"...and this is the biggest reason for the loss of a star: The price is too darn high...." Read more
Customers report significant issues with the mug's battery life, noting that it only lasts about 45 minutes and stops working within 56 days of purchase.
"...I will say, the battery doesn't last too long if you're not keeping it on the coaster, but since I primarily got this for an office it's not a deal..." Read more
"...2- The battery percentage decreases rapidly after a full charge until it reaches 3%, where it remains for a long time...." Read more
"...The battery has degraded relatively quickly with heavy use and no longer lasts more than 20-30 minutes off of the coaster...." Read more
"...The charge remains for more than an hour. It does take ~2 hours to charge though" Read more
Customers report issues with the mug's charging ability, noting that it stops working and the battery life drops rapidly.
"...CONS: 1- The charging time is very long more than two hours to get fully charged, this is very annoying!!..." Read more
"...It's not inductive charging and I'm not sure it could be given the threat of liquids...." Read more
"It takes a long time to charge. the battery start wearing down as soon as as it's off the charger, even when hot liquids are put into the cup...." Read more
"...the mug, sitting it on the charging disc keeps it hot, but does not recharge the mug. The mug will only recharge if it's empty...." Read more
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Top reviews from the United States
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- Reviewed in the United States on March 15, 2025Color: CopperSize: 14 ozVerified PurchaseI love this mug. I work in a home office and easily get distracted with emails and I love how this mug keeps my coffee the perfect temp even if I get distracted with work. I will say, the battery doesn't last too long if you're not keeping it on the coaster, but since I primarily got this for an office it's not a deal breaker for me. If it's away from the coaster, it may only stay warm for around an hour, which is still a help in my opinion. Connecting the mug with the app every day is slightly annoying but not a big deal. I thought it would just stay connected after the first time but when I don't open the app and pair it every morning it doesn't get hot, only takes like 5 seconds though. Always room for improvement but overall I really like the mug. I've heard mixed reviews on the durability, so I'm curious how it will hold up over time, I also bought the protection plan just in case, but so far so good.
- Reviewed in the United States on February 3, 2025Color: WhiteSize: 10 ozVerified PurchaseThis product is quite impressive. While on the charger it will keep your beverage HOT all day. Off of the charger it keeps it HOT for 1 hr. While on the charger, it will heat up your beverage to HOT rather quickly. While off of the charger it takes way too long to do so. The product itself is amazing and I really recommend it for everyone who takes their time drinking and enjoying tea or coffee. I got this for my wife for Christmas because she constantly has to microwave her coffee because we have 5 children … but mainly because the 19 month old is demanding lol. I just regret getting a 10oz. I didn’t realize how tiny 10oz is because I assumed most mugs are 8oz. Wrong! lol. I am exchanging this for the 14oz. With the 10oz, once you put the coffee there’s hardly room for creamer and sugar (when it comes to a real coffee drinker). I gave it 5 stars because the product works excellently. The app is very impressive and fun (to me). I love to watch on the app how the T° of the coffee goes down immediately after pouring in creamer. I love it.
You can customize the color code of the light on the mug and name the mug in the app. You can also set the T° you want your beverage to be going forward (set it and forget it). It’s awesome. I watched a YouTube video about the mug and the review said they don’t think it’s worth the $ although the product worked really well. That’s kind of an oxymoron. I think you’re getting what you pay for and in a good way. Your beverage literally stays HOT or (if you want) warm until the very last drop. I don’t often drink coffee or even tea, but when I do it’s Dos Equis lol jk… when’s I do I can’t stand where the last few sips are cold. I want to get one for myself except I hardly drink tea or coffee, just to show you how great the product is. I think the 10oz is too tiny. 10oz might not be as necessary to be in the size of a tech mug since it’s not much to begin with and can be finished rather quickly (although my wife still appreciates it in her lifestyle). For the real tea and coffee drinkers out there I highly recommend this product, but the largest versions.
- Reviewed in the United States on January 6, 2025Color: BlackSize: 14 ozVerified PurchaseThe Ember, 14 oz coffee cup is exactly what I was hoping for. I have used it for a week, and it has performed as I would expect. I get roughly 1 1/2 hours of hot coffee in the morning, which fits my life style - I am retired, so I have more leisurely time in morning. I keep the charging base next to the coffee pot and since they are both black, they look great. The design of the coffee mugs is excellent. The fit and feel are just right. The rubberized bottom and the overall weight are matched well with how I like a sturdy, yet thin walled design. The freedom of not having to have the charging base act as a warming plate is joyous. Once I finish, I just rinse, towel dry, and place back on charging station. In the afternoon, I switch to tea, with an occasional single cup of coffee and the EMBER is ready to go. It take’s approximately 2 1/2 hours to recharge and I have not found that to be an issue. The APP is simple and for those who like playing with the temp, is useful. The good news is that if you don’t want to use the APP, the product is completely seamless. The indicator light bar is almost unnoticeable (that is good) and switches from green (charged) to white when in use, to warm red when needing to be recharged. EXCELLENT PRODUCT - worth the money!
Top reviews from other countries
- Scott MarshallReviewed in Australia on December 3, 2024
3.0 out of 5 stars Love HATE
Color: WhiteSize: 14 ozVerified PurchaseEmber cups are a fantastic concept and incredibly useful, but I’ve encountered some challenges with the company's aftercare service. It's frustrating that I've had to rely on Amazon for repeated replacements of my cups. For users who utilize them often, it can become a hassle to request repairs or full replacements regularly.
It’s disappointing, especially considering the investment. I hope the company can improve their customer support to match the quality of their product!
- MuaadedReviewed in the United Arab Emirates on December 10, 2020
5.0 out of 5 stars Good
Color: WhiteSize: 10 ozVerified PurchaseGood
- Melannie BarrientosReviewed in the United Arab Emirates on September 30, 2023
5.0 out of 5 stars It works
Color: Stainless SteelSize: 10 ozVerified PurchaseWorks effectively as described.
- GaryReviewed in Singapore on July 31, 2020
5.0 out of 5 stars Good product good quality
Color: BlackSize: 10 ozVerified PurchaseGood product. Working as expected
- Amazon CustomerReviewed in India on January 8, 2025
3.0 out of 5 stars Great for coffee lover, not so great for tea lovers
Color: WhiteSize: 10 ozVerified PurchaseThe Ember Smart Mug 2 can keep your tea/coffee at the perfect temperature for hours, making every sip as good as the first. However if you like very very hot tea then this product is not for you. Because usually we like tea to be very hot. In short it does not give you a boiling hot tea. just enough to keep it not cold.