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Hatch Restore 1 (2020 Model)
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Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Purchase options and add-ons
Color | Grey |
Brand | Hatch Baby |
Power Source | Corded Electric |
Model Name | Restore 1 |
Music Tracks | White Noise |
About this item
- A new, improved version of Restore is now available on Amazon as Hatch Restore 2.
- Restore 1 is a sound machine and sunrise alarm clock that also enables a personalized sleep-wake routine.
- Expand your library: Your Restore comes with nature sounds and white noise to drown out distractions and help you drift to sleep. To access even more content, including meditations, sleep stories, soundscapes and curated wind-down channels, give Hatch Sleep Membership a try! Subscription sold separately in app; free trial included.
- Control via app or touch: Control with soft-touch buttons on the device, or use the free companion app for iOS or Android.
- Device requires Wi-Fi and Bluetooth.
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Product Description
Product details
- Product Dimensions : 7.5 x 1.5 x 5.75 inches; 2.07 Pounds
- Item model number : Restore 1
- Date First Available : April 24, 2020
- Manufacturer : Hatch
- ASIN : B087M94WWW
- Best Sellers Rank: #19,229 in Health & Household (See Top 100 in Health & Household)
- #44 in Sleep Sound Machines
- Customer Reviews:
Product guides and documents
Videos
Videos for this product
2:05
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Personalize Your Sleep Routine With Lights and Sounds
The Spruce
Videos for this product
2:20
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HONEST review of Hatch Restore - Sound Machine, Smart Light
the Harts
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3:49
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Unique Alarm Clocks: Hatch Restore vs. Clocky #thisorthat
PD Reviews
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers are happy with the sleep quality of the noise machine. However, some customers have reported issues with the quality and value of the product. They mention that it stopped working for no reason, and that it does not perform better than a simple sleep sounds app. Customers also dislike the value, and connectivity of the device. Opinions are mixed on brightness, sound quality, alarm, and ease of use.
AI-generated from the text of customer reviews
Customers like the sleep quality of the noise machine. They say the noises begin playing is the most peaceful way to wake up in the morning, it makes for a much more pleasant wake up experience, and it's been a great help falling asleep. The sound is truly soothing and continuous, and customers say it helps them create and maintain a sleep schedule.
"...This has made a significant difference in my morning moods.Waking up doesn’t have to be as hard as we make it...." Read more
"...It wakes me up so much happier in the morning, and I am so happy with it that I am genuinely considering bringing it with me when I visit my family..." Read more
"...before I’m fully ready to wake up, when I am ready to wake up, I feel more at peace, awake, and aware of my surroundings without feeling the need to..." Read more
"...I love that this little gadget fulfilled both of my needs for quality sleep and gentle wakening in one simple, easy-to-use and very sleek..." Read more
Customers are mixed about the sound quality of the noise machine. Some mention that the sounds come through great, and the alarm sounds are a bit better. They also enjoy the rain sound, and find it pleasant to wake up to. However, others say that the sound was way off, and some tracks just sound like white noise. The starting volume is so low, that customers can barely hear it.
"...The sound options are weird and horrible. Despite Bluetooth connectivity, you can’t play your own sounds or music...." Read more
"...is the expansive content library -- guided meditations, white/relaxing noises, bedtime stories, etc -- making it much more than an alarm clock...." Read more
"...Sure the non-subscription noises are limited and only one actually blocks any noise...." Read more
"...finally goes off at the time it is supposed to, but it sounds like a busted speaker (and of COURSE it won’t turn off)...." Read more
Customers are mixed about the ease of use of the noise machine. Some mention it's easy to use and set through the app, while others say it'll need some work. They find the interface clunky and frustrating to navigate at times.
"...The set up and connection was streamlined and easy to follow the prompts.What I love:•..." Read more
"...The app could be improved. I find it a bit clunky to navigate at times with a few more clicks and interactions than needed...." Read more
"...whole falling asleep routine business, but the light adjustability, ease of use and sound quality is far superior...." Read more
"...I have tried to update the firmware, but again the firmware cannot be updated until it establishes a connection...." Read more
Customers are mixed about the alarm of the noise machine. Some mention that the sunrise alarm is amazing, and the light/windchime combo is a great, non-jarring way to wake up. However, others say that it doesn't go off, the light quits working, and there are only a few alarm choices.
"...Restore has enabled me to establish a consistent nightly routine, made better by the inclusive content library that I can control from my phone...." Read more
"...Not helpful for us snoozers.A few days later..the alarm stops going off at all. Seems to defeat the purpose, no?..." Read more
"...ready to wake up, when I am ready to wake up, I feel more at peace, awake, and aware of my surroundings without feeling the need to instantly reach..." Read more
"...If I try to use just 1 hand the clock runs away from me. This is inconvenient because usually I’m trying to just reach over in my half awake state." Read more
Customers are mixed about the brightness of the product. Some love the light feature, saying it wakes them up with light and more gentle alarm sounds. They say the bright white light is enough to wake them up before the sounds. However, others say that the setting is still too bright at night, or the light setting was limited. They are stuck with a very adequate night light that could not function as an alarm.
"...morning, the light on the Restore syncs with the sunrise and gradually brightens, which is especially great since I like to sleep with blackout..." Read more
"...the alarm time for different days of the week, or the light setting was limited (one color, or one speed, or no control over brightness), or it had..." Read more
"...has essentially replaced that while also providing a low, attractive ambient light to help our young child to the bathroom or to guide us to his..." Read more
"...The light is nice. The sound options are limited but I really enjoy the rain sound...." Read more
Customers are dissatisfied with the quality of the noise machine. They mention that it stopped working for no reason, and is unable to be reset. They also say that it does not perform better than a simple, free sleep sounds app, and that it is absolutely worthless. Customers also say the night light does not always work, and the sound options are weird and horrible. They say the product has flaws and a sleazy, absurd subscription plan.
"...The sound options are weird and horrible. Despite Bluetooth connectivity, you can’t play your own sounds or music...." Read more
"...Half the time I press the button to start my wind down routine it doesn’t work at all so I try to start it from the app and sometimes it works and..." Read more
"...’re looking to get great sleep naturally and need some help, this product is fantastic...." Read more
"DO NOT BUY THIS GARBAGE. TL;DR - will immediately brick if you attempt to change the wifi for any reason and you will get nothing but automated..." Read more
Customers dislike the value of the noise machine. They mention that it's expensive, and they have to pay a pretty steep subscription fee on top of it to use it. Some say that the wind down feature is unusable without paying, and the subscription plan is absurd.
"...Once I got it, it became apparent that was a scam, it requires the expensive subscription to use even the basic alarm light features...." Read more
"...What a way to wake up! Wouldn’t recommend this at all. Incredibly expensive for the short life span it had." Read more
"...-Without the very pricey, limited, restrictively curated, and frankly left-biased content store (meditations, 'spiritual sounds, etc), this is..." Read more
"...However, the subscription was a HUGE disappointment for me...." Read more
Customers are dissatisfied with the connectivity of the noise machine. They mention that it struggles to connect to WiFi and Bluetooth, and it won't connect to a mobile hotspot. Some say that the app doesn't even connect and that it randomly disconnects from WiFi.
"...Now, I’m past the deadline to return it and the thing won’t connect...." Read more
"...It won't connect to a hotel wifi with a portal to log in, but we got it to connect through a hotspot - for ONE night and it would never connect..." Read more
"When I first unboxed this I could NOT get it to connect as my apartment complex uses a captive portal network (MAC address needed)...." Read more
"...I have a very strong wifi signal in my bedroom and it struggles to connect to wifi...." Read more
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Hidden subscription requirement, connection issues!
Got this having read the description explaining that a subscription was required for advanced features like goodnight stories.
That didn’t worry me, because I didn’t want the advanced features, I just wanted the basic features as they were advertised.
Once I got it, it became apparent that was a scam, it requires the expensive subscription to use even the basic alarm light features.
The sound options are weird and horrible. Despite Bluetooth connectivity, you can’t play your own sounds or music. Just their stupid flutes, bells and ocean noise that sounds like radio static.
I really needed the alarm light, so I bit the bullet and paid for the subscription.
Now, I’m past the deadline to return it and the thing won’t connect. The help page on the app and website sends me through and ongoing loop of trying to restart it by unplugging it and then blames my wifi, which still works just fine with every other device I own. I put in a support ticket and have been waiting days for a response.
Even more frustrating, the clock only works if it can connect to wifi and you have to be able to connect to the app to turn on the light. So, when it won’t connect, you have a very expensive paper weight.
I received an email from Hatch letting me know they were replacing my original malfunctioning Hatch Restore with a Hatch Restore 2. Less than a week later it was delivered. So far it has worked flawlessly and it is everything I wanted and more. Fingers crossed it continues to work. The fact that they acknowledged that the original product was subpar and replaced it with an upgraded version is huge for me. I am beyond happy with the product and especially the A+ customer service.
*PRIOR REVIEW*
I’ve had my hatch for about five months now and if it worked the way it should I would absolutely love it and it would be worth every penny. However, it constantly malfunctions and considering I paid $120 plus the $50ish? In subscription fees, this is completely unacceptable. There has been several times where I’ve set an alarm and it randomly disables it so I always have to make sure I have a back up alarm set on my phone. Half the time I press the button to start my wind down routine it doesn’t work at all so I try to start it from the app and sometimes it works and sometimes it doesn’t and I have to unplug it and plug it back in multiple times to get it to work. I have 3 steps to my wind down routine and sometimes it’ll just randomly stop working in the middle and again I have to unplug and replug it in multiple times to get it to work. Again, at such a high price point they really need to get their you know what together and work out the bugs and start producing a better product. I bought this to help me relax and sleep better and the anger and frustration I feel when I’m trying to use it has the exact opposite effect.
This thing worked adequately for about 6 months. Sure you can't set it on a timer to start/stop at a certain time. Sure the app is completely useless unless you want to buy a monthly subscription for their "guided sleep stories" or whatever other nonsense they think is worth $50/year. Sure the non-subscription noises are limited and only one actually blocks any noise. But it does make white noise to aid sleep so long as it decides it wants to work.
The best part of this complete waste of plastic - make sure you never change your wifi even a little bit. We had a tree fall on our house forcing us to have to leave to go to a hotel while the repair work was being done. We thought - ok we'll take our noise machine with us to help muffle the hotel noise. Turns out Hatch has a different idea of how you should use the $120 noise machine you purchased. Their idea for using it outside of your home is simply - "don't." The thing NEEDS to connect to the internet to download your "settings." No idea why when all I want is one of the built-in non-subscription noises, but here we are. It won't connect to a hotel wifi with a portal to log in, but we got it to connect through a hotspot - for ONE night and it would never connect again.
Now, a month later, we're back in our house and it won't connect to any wifi - not the normal one it was using just fine a month ago, not the hotspot that worked once, not a spare 2.4 GHz only temporary wifi network I made. NOTHING. Turns out, in what appears to be an effort to prevent used sales, it will simply brick if it thinks you're trying to change the wifi settings even a little bit. Google "hatch restore won't connect to wifi" to see this has been a problem for many hatch devices for years. The most frustrating part is it clearly remembers something about me because the clock will still dim at 9 pm like we had set it before all this. It just can't remember to bring up the ONE SOUND I WANT IT TO MAKE when I press the button.
Good luck getting any sort of support from Hatch as well. Maybe I would have better luck getting help if I had paid them $50/year for features I don't want or need. Doubt it though. Their "find other solutions" when you fail at connecting the wifi for the 100th time is "all your favorite sleep routines are available from your phone app - perfect for travel!" Sure, $120 for my nice noise machine, but if I want to use it anywhere but my home I need to pay you $50/year and then also use my phone speaker? Get out of here.
Top reviews from other countries
The sunset feature helps me go to sleep so fast (from a person that has trouble falling asleep )and the softness of the wake up feature is truly amazing. It has effected my routine and helped me get a schedule of waking up at the same time.
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