Add to your order

  • Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
  • 24/7 support when you need it.
  • Quick, easy, and frustration-free claims.
Cover this product:
2-Year Protection Plan $21.99
3-Year Protection Plan $28.99
Cover all of your eligible devices:
Asurion Complete Protect: One plan covers all eligible past and future purchases $16.99/month

Add to your order

  • Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
  • 24/7 support when you need it.
  • Quick, easy, and frustration-free claims.
Cover this product:
$179.00
FREE Returns
FREE delivery Saturday, March 22
Or Prime members get FREE delivery Tuesday, March 18. Order within 16 hrs 56 mins.
In Stock
$$179.00 () Includes selected options. Includes initial monthly payment and selected options. Details
Price
Subtotal
$$179.00
Subtotal
Initial payment breakdown
Shipping cost, delivery date, and order total (including tax) shown at checkout.
Ships from
Amazon
Amazon
Ships from
Amazon
Returns
30-day refund/replacement
30-day refund/replacement
This item can be returned in its original condition for a full refund or replacement within 30 days of receipt.
Payment
Secure transaction
Your transaction is secure
We work hard to protect your security and privacy. Our payment security system encrypts your information during transmission. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. Learn more
Support
Product support included
What's Product Support?
In the event your product doesn't work as expected or you need help using it, Amazon offers free product support options such as live phone/chat with an Amazon associate, manufacturer contact information, step-by-step troubleshooting guides, and help videos. By solving product issues, we help the planet by extending the life of products. Availability of support options differ by product and country. Learn more
Include
Add a Protection Plan:
Sorry, your monthly warranty plan was removed because these plans are currently only available for single-item orders.
Add to your order

2 Year Electronics Protection Plan

from Asurion, LLC
  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.

3 Year Electronics Protection Plan

from Asurion, LLC
  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.

Asurion Complete Protect: One plan covers all eligible past and future purchases on Amazon

from Asurion, LLC
  • Buy a lot of stuff on Amazon? Tons of items eligible for coverage, from the latest tech like Laptops, Game Consoles, TVs, Phones, and Cameras to major appliances, sporting goods, tools, toys, personal care, furniture, and more.
  • Accidents Happen. That’s why for your portable products we cover accidental damage from handling such as drops, spills and cracked screens. We also cover electrical and mechanical malfunctions, power surges, and wear and tear.
  • Past and Future Purchases covered. 30 days after you are enrolled, all eligible past purchases (up to 1 year prior to enrollment) and future eligible purchases made on Amazon will be covered by your plan as long as you are enrolled.
  • Fast, easy claims. Frustration-Free claims, with most filed in minutes. We will fix it, replace it, or reimburse you with an Amazon e-gift card for the purchase price of your product (excluding tax). File at Asurion.com/amazon.
  • No Hidden Fees. For just $16.99 a month + tax you’re covered for up to 5,000 in claims per 12-month period. *THIS PROGRAM IS MONTH-TO-MONTH AND WILL CONTINUE UNTIL CANCELED* Coverage for all products ends 30 days after the plan is canceled. Cancel any time.

Petcube Bites 2 Wi-Fi Pet Camera with Treat Dispenser & Alexa Built-in, for Dogs and Cats. 1080p HD Video, 160 Full-Room View, 2-Way Audio, Sound/Motion Alerts, Night Vision, Pet Monitor

3.9 3.9 out of 5 stars 1,108 ratings

$179.00 with 28 percent savings
List Price: $249.00
FREE Returns
Brief content visible, double tap to read full content.
Full content visible, double tap to read brief content.
Bundles with this item
Ask to play music, hear the news, check the weather, control your smart home, and more with this device.
Alexa Built-in Learn more

Alexa Built-in

This device has been certified by Amazon for its built-in Alexa functionality, providing a voice-forward experience to play music, read news, control other smart home devices, and more.

{"desktop_buybox_group_1":[{"displayPrice":"$179.00","priceAmount":179.00,"currencySymbol":"$","integerValue":"179","decimalSeparator":".","fractionalValue":"00","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"kdJp%2BLgTgwwWcqVPAng9qxzzbPORBYKWYunU58h9Z8Ql9got8rBHDP%2FnkxeC8mjzJypYsVJD%2BDMdELog8WL3dYN6aJL2InppOtUvIWuAIlEjzCGdmO0kUr9sK3We1Kp0Fk02GcEkewKdMjz%2BiLdl42ybOeVYpE3kZM3XAp93peZpkpXacDtY7q%2BIrMz9PB%2F2","locale":"en-US","buyingOptionType":"NEW","aapiBuyingOptionIndex":0}]}

Purchase options and add-ons

Brand Petcube
Model Name Petcube Bites
Connectivity Technology Easy setup with iPhone and Android smartphones via the free Petcube app. iOS 11.1 and higher or Android 7.1.2 and higher (supporting 2.4GHz and 5GHz WiFi) See more
Special Feature Night Vision, Motion Sensor

About this item

  • 🎥 Ultimate pet monitoring – With Petcube Bites Wi-Fi pet camera, watch your pet with 1080p full HD video, 160° ultra-wide angle view, and night vision. See up close with 4x zoom. 🔊Hear & speak with high-quality 2-way audio.
  • 🚀Quick 2-minute setup – Petcube Bites 2 is the only pet camera to support 2.4Ghz and 5Ghz Wi-Fi connections. iOS 11 and higher, Android 7.1.2 and higher are required.
  • 🍖Treat your pet remotely – Toss treats short, medium, or long distance or schedule automatic treat dispensing via the free Petcube app. Supports a wide range of dry, crunchy dog and cat treats. 1. 5 lbs treat capacity.
  • 🔔 Smart sound & motion alerts – Real-time notifications tell you when your pet is active and you need to check in.
  • 🎶 Built-in Alexa assistant – Play music, answer questions, hear the news, control smart home devices, order your pet’s favourite treats, and more — all via your Bites 2 smart pet cam. Voice assistant functionality is optional.

Additional Details

Small Business
Shop products from small business brands sold in Amazon’s store. Discover more about the small businesses partnering with Amazon and Amazon’s commitment to empowering them.

Small Business
This product is from a small business brand. Support small. Learn more

Frequently bought together

This item: Petcube Bites 2 Wi-Fi Pet Camera with Treat Dispenser & Alexa Built-in, for Dogs and Cats. 1080p HD Video, 160 Full-Room View, 2-Way Audio, Sound/Motion Alerts, Night Vision, Pet Monitor
$179.00
Get it as soon as Saturday, Mar 22
In Stock
Sold by Petcube, Inc. and ships from Amazon Fulfillment.
+
$24.99 ($4.46/Ounce)
Get it as soon as Saturday, Mar 22
Only 1 left in stock - order soon.
Sold by Petcube, Inc. and ships from Amazon Fulfillment.
Total price: $00
To see our price, add these items to your cart.
Details
Added to Cart
spCSRF_Treatment
One of these items ships sooner than the other.
Choose items to buy together.
Brief content visible, double tap to read full content.
Full content visible, double tap to read brief content.

Videos for similar products

Product guides and documents


From the brand


From the manufacturer

Petcube Bites pet camera with treat dispenser cover image

The most trusted pet camera brand

Emma Petcube app

Highly valued by experts

  • "Petcube is my favorite app. This is life-changing." — Emma Watson
  • "The best pet camera you can buy." — TechRadar
  • "Amuses pets and humans alike." — TechCrunch
  • "If you’re a pet owner, it delivers more than your average home security camera." — The Verge
  • "If it’s a dog camera you’re looking to buy, the Bites is one of, if not the top contender." — Heavy

Ellen Petcube pet cameras

Recognized and admired globally

Founded in 2012, Petcube is a worldwide leader in pet cameras and software, connecting pets to the internet and giving them a voice.

As featured on:

  • The Ellen Show
  • CBS's The Talk show
  • NBC's TODAY Show
  • The Oprah Winfrey Show

Petcube Bites 2, Petcube Play 2, Petcube Cam pet cameras

Join the Petcube Family

Monitor the entire home with multiple Petcube cameras. Use the Petcube mobile app to switch swiftly between devices for a live stream or check on video recordings and smart notifications, all in one place.

Petcube awards

  • 2020 Red Dot Award for Outstanding Design
  • 2018, 2017 Edison Award for Innovation
  • 2017 Smart Home Award: Wearable Technology Show (London)

The Ultimate Assistant for Busy Pet Parents

Petcube Bites 2 pet camera with a treat dispenser

Innovative treat tossing at varying distances for more fun

Fling treats short, medium, or long distance to play or reward. The re-engineered treat flinging mechanism allows for better portion control, and works faster and quieter.

Petcube Bites 2 pet camera live streaming video

Maximum coverage with 160° view, 1080p HD video, & night vision

Have peace of mind your pet is safe with full 1080p HD live streaming video, 160° ultra-wide-angle lens, 4x digital zoom, and night vision.

Petcube Bites 2 pet camera two-way audio

Premium 2-way audio with a 4-microphone array and a speaker bar

Say hello or tell them to stop if you catch them at mischief with 2-way audio. Full duplex sound with a 4-microphone array and a speaker bar provide natural and familiar sound.

Petcube Bites 2 pet camera sound and motion alert

Real-time sound & motion alerts to get you notified immediately

Get notified of major disturbances with smart alerts, triggered by sound and/or motion at home. Tune in to see what your pet is up to.

Advanced Capabilities for Remote Pet Care

Petcube Bites 2 pet camera connectivity feature

The only pet camera with 5 GHz Wi-Fi support

Bites 2 comes with enhanced connectivity, supporting 2.4 GHz and 5 GHz Wi-Fi. This means faster and more reliable connection, plus compatibility with all modern routers.

Petcube Bites 2 pet camera set-up feature

Quick & easy 2-minute setup

Works with iPhone and Android smartphones via the Petcube app. iOS 11 and higher or Android 7.1.2 and higher.

Petcube Bites 2 pet camera durability feature

Entirely pet-proof, including the wall mounting option

Made of high-quality aluminum and hard plastic, Bites 2 features a sleek design and is indestructible. For larger pets, hang it on the wall (mounting kit included!).

Petcube Bites 2 pet camera maintenance feature

Highest capacity container & easy maintenance

Bites 2 holds up to 1.5 lbs of treats, more than any other treat camera. The detachable treat container is dishwasher safe (up to 130°F), or you can wash it by hand.

Petcube Bites pet camera with treat dispenser treats variety

Compatible with a variety of treats

  • Supports a wider selection of treat sizes
  • Works best with dry, crunchy dog and cat treats up to 1 inch in diameter
  • Usually flings 1-5 treats at a time depending on size
  • Controls the number of treats dispensed with an insert that comes in the packaging
  • Has a high-capacity container that holds up to 1.5 lbs of treats

First pet camera with Vet Chat & Alexa built-in

  • Bites 2 is the first pet camera that doubles as a smart speaker with vet support.
  • Chat live with veterinarians and get immediate help for your pet.
  • Find answers to health, behavior, and nutrition questions about your furkid in minutes.
  • Access more than 80,000 Alexa skills, just press a button in the app to activate your voice assistant.
  • Play music, control smart home devices, set alarms, check the weather, etc.
  • Play dog music for Buddy, order treats for Felix, or find the nearest vet.

Get more with Petcube Care

Petcube Care subscription features

What's included

Monthly and annual plans
  • Up to 90 days of video history
  • Automatic video recording
  • Pet, human, bark and meow alerts
  • Easy to download video clips
  • Access to the video timeline on the web
  • Pet care savings

Optional membership for pet parents

Know more, worry less

Video history

Always know what happened with 24/7 video history. Replay up to 90 days of activity stored securely on the cloud.

Bark and meow detection

Know in real time when your dog barks of your cat meows.

Pet and human recognition

Get notified if there's a pet or person in the room.

Automatic video recording

Triggered by sound or motion, Petcube Care records your pet's activity in short clips to the interactive timeline in the app.

Petcube Bites 2
Petcube Cam
Petcube Bites 2 Lite
Petcube Play 2
Customer Reviews
3.9 out of 5 stars 1,108
4.3 out of 5 stars 19,737
4.1 out of 5 stars 1,499
4.2 out of 5 stars 792
Price $179.00 $31.99 $99.99 $79.99
Voice control Yes, built-in Alexa Yes, works with Alexa Yes, works with Alexa Yes, built-in Alexa
Interactivity Built-in treat dispenser and Vet Chat Built-in Vet Chat Built-in treat dispenser and Vet Chat Built-in laser toy and Vet Chat
Lens 160º 110º 160º 160º
Treat container capacity 1.5 lbs No 1.5 lbs No
Size 5.7 x 3 x 10.6 inches (145.1 x 73.2 mm x 268.73 mm) 2.4 x 2.1 x 3.2 inches (60.5 x 54 x 82 mm) 5.7 x 3 x 10.6 inches (145.1 x 73.2 mm x 268.73 mm) 3.6 x 3.2 x 3.6 inches (90.1 x 81.45 x 90.1 mm)
Wi-Fi support 2.4GHz and 5GHz 2.4GHz 2.4GHz 2.4GHz and 5GHz
Microphone Yes, 4-microphone array Yes Yes, 1 microphone Yes, 4-microphone array
Speaker Yes, speaker bar Yes Yes Yes, speaker bar
Image resolution 1080p HD 1080p HD 1080p HD 1080p HD
Night vision

Looking for specific info?

Product information

Feedback

Petcube Bites 2 Wi-Fi Pet Camera with Treat Dispenser & Alexa Built-in, for Dogs and Cats. 1080p HD Video, 160 Full-Room View, 2-Way Audio, Sound/Motion Alerts, Night Vision, Pet Monitor


Found a lower price? Let us know. Although we can't match every price reported, we'll use your feedback to ensure that our prices remain competitive.

Where did you see a lower price?

Price Availability
/
/
/
/
Please sign in to provide feedback.

Product details

  • Product Dimensions ‏ : ‎ 5.7 x 2.8 x 10.5 inches; 3.6 Pounds
  • Item model number ‏ : ‎ BB20USMS
  • Date First Available ‏ : ‎ June 25, 2019
  • Manufacturer ‏ : ‎ Petcube
  • ASIN ‏ : ‎ B07QZ4BWY1
  • Customer Reviews:
    3.9 3.9 out of 5 stars 1,108 ratings

Product Description

Petcube Bites 2 is the world’s most advanced interactive pet camera with treat dispenser see, talk, fling treats, and reward your pet on-the-go. Re-engineered for better remote experience, Petcube Bites 2 features an extended 160° full-room view for better coverage and best-in-class two-way audio, with 4-microphone array and a speaker bar, to hear and talk to your pet like in real life. An updated treat-flinging mechanism allows better control of treat portions and supports a wider selection of treat sizes, allowing pet parents to add variety to their pet’s training rewards. Watch your pet in 1080p HD video, use 4x digital zoom to see up close, and know what they are up to with clear night vision feature. Petcube Bites 2 already comes with Alexa built-in, allowing users to access over 50,000 Alexa skills, as well as go hands free and ask Alexa to fling treats, play with their pet or set the autoplay mode. It’s an all-in-one home camera for modern pet parents.

Important information

Directions

Standing on the surface or mounted to the wall.

Customer reviews

3.9 out of 5 stars
1,108 global ratings

Review this product

Share your thoughts with other customers

Customers say

Customers appreciate the camera's picture and video quality. They find it easy to set up with a simple interface and app. The treat dispenser is also appreciated. However, opinions vary on functionality, value for money, sound quality, connectivity, and build quality.

AI-generated from the text of customer reviews

87 customers mention "Picture quality"62 positive25 negative

Customers appreciate the camera's picture and video quality. They find the wide angle view useful for viewing their pets. The audio quality is good, though some customers report issues with hearing their pets clearly. Overall, customers are satisfied with the camera's performance and consider it a great tool for its intended purpose.

"...knew what to expect but the picture output from the Petcube is really crystal clear...." Read more

"...the whole room and the video quality is amazing — full HD, sharp and clear. The night mode is great too when I’m out or running late...." Read more

"...This isn't very important to me, but the picture quality is only so so...." Read more

"...Camera quality: good until it switches to “night vision.” In low light mode one can barely discern objects...." Read more

85 customers mention "Ease of setup"67 positive18 negative

Customers find the security camera easy to set up. They mention it's simple to use with a simple interface and app. The WiFi setup is quick and easy, and the camera detects barks and motions well.

"...The configuration went smoothly and within 10 minutes the Petcube was online, connected to my home network and integrated to my Amazon account for..." Read more

"...The wi-fi setup was a breeze — it was so easy and quick I didn’t actually need to use the setup guide at all...." Read more

"...The packaging and the setup are truly frustration free and super easy. A bag of treats is included, so you can put it to work right away...." Read more

"...The device is super easy to set up and fill with treats...." Read more

71 customers mention "Treat dispenser"51 positive20 negative

Customers like the treat dispenser. It's easy to set up and fill with treats, and it dispenses treats much more effectively than before. They find it a great source to give treats to their animals while you're not home. The bag of treats is a nice touch.

"...— you can ask her to treat your pet instead of you or look for some great dog treat recipies. Seller Feedback..." Read more

"...A bag of treats is included, so you can put it to work right away...." Read more

"...And sometimes, it makes this horrible grinding noise and a whole lot of treats come out as well as a spray of crumbs the next time you fling a treat...." Read more

"Pros: A great source to throw treats at your animal while you’re not home. Keep in mind, your pet has to be out of the crate...." Read more

141 customers mention "Functionality"81 positive60 negative

Customers have mixed opinions about the security camera's functionality. Some find the Alexa capabilities useful and intuitive. The app works well and the Alexa responses are clear. However, others report issues like it not working as advertised, the Alexa not responding properly, and the treat dispenser not functioning when away from WiFi. Overall, customers have mixed views on the product's functionality.

"...Echo and the integrated speaker in the unit is quite good -- Alexa responses are clear and very easy to understand...." Read more

"...dispensing feature, which was the main reason I bought this, is very hit or miss. This may be connected to the specific camera I received...." Read more

"...A built-in Alexa is a nice bonus!..." Read more

"Had it for nearly 2 years. Worked okay, not great, but okay...." Read more

93 customers mention "Value for money"61 positive32 negative

Customers have different views on the value for money of the petcube. Some find it useful and a great addition to their smart home, providing peace of mind. Others feel it's not worth the price tag, making grinding noises and missing treats.

"...had this for a few days now and I have to say it is a great addition to our “smart home”...." Read more

"...it may not seem like a necessity for some, it’s very helpful to have peace of mind while away and I believe could be a lifesaver, too...." Read more

"...Nothing. Now we have this useless overpriced camera just sitting here. Zero support. But hey!..." Read more

"...to my dog while I am away, helping to reassure him and provide a treat for positive behavior...." Read more

86 customers mention "Sound quality"50 positive36 negative

Customers have different views on the sound quality of the security camera. Some find the audio clear and appreciate the voice capability and two-way audio. However, others mention issues like the power adapter making a low-pitched whining noise, the mic feature having an echo, and the two-way sound not working properly.

"...the “Alexa” wake word rather than my Echo and the integrated speaker in the unit is quite good -- Alexa responses are clear and very easy to..." Read more

"...Sometimes, it's more or less. And sometimes, it makes this horrible grinding noise and a whole lot of treats come out as well as a spray of crumbs..." Read more

"...I’ve come to really appreciate the two-way audio to be able to tell my pup to get off the couch or simply call him to fling a treat...." Read more

"...an echo dot in the room where your petcube is anymore and can voice control your petcube even if you don`t have any other Alexa devices." Read more

53 customers mention "Connectivity"17 positive36 negative

Customers have mixed opinions about the connectivity of the security camera. Some find it responsive and automatically reconnects within seconds. Others report issues like slow connectivity, disconnections from WiFi daily, and difficulty connecting through 4G connections. The camera connects at 2.4GHz instead of 5GHz.

"...While it only connects at 2.4 GHz (compared to 5 GHz which the Petcube has), the benefits are the following: -..." Read more

"...went smoothly and within 10 minutes the Petcube was online, connected to my home network and integrated to my Amazon account for Alexa use...." Read more

"...app was fairly easy, although I did face some trouble when trying to change wi-fi connection after the first setup...." Read more

"...This worked fairly well for 13 months, but it did have very frequent connection issues where the picture would freeze and it was unclear if the..." Read more

45 customers mention "Build quality"28 positive17 negative

Customers have mixed opinions about the build quality of the pet camera. Some find it reliable with a good camera and night vision, while others report issues like connectivity problems, device malfunctions, and device deaths after a short period of use.

"...Pulling up the camera view, I was really impressed with the quality and detail of the picture from the Petcube...." Read more

"...Little disappointed that treat dispenser didn’t last longer since it was the main reason I bought it...." Read more

"...The petcube is fine, and suffered no lasting damage. We will be moving the petcube to a safer location. Morals of the story: -..." Read more

"...Great pet tracking - So far the build quality seems much better - Cheaper in price for a better product" Read more

Update
4 out of 5 stars
Update
Update - I was contacted by customer support and had a new camera sent. This one also had some crumbs in it out of the box, so it seems this may be from a quality control step or crumbs leaking from the bag of treats included. This new one does seem to work better with less noise and fewer instances of it failing to give a treat.This arrived yesterday so I can't speak to how well it'll hold up. My initial impression taking it out of the box was that this was clearly an item that had been sold to someone else and returned. It had random debris on it (including what looked like dried pieces of grass - was it used outside?!) with lots of crumbs in the treat compartment, especially down in the rotating mechanism. Gross.I set it up anyway and have to say that downloading the app and getting it connected were easy. However, the second time I tried to open the video feed, it was somehow unable to find the camera. I had to restart the app to make it work. I've found that you have to restart the app or at least go back into video feed viewing mode every so often if you want to watch the feed continuously. This is how I plan to use it, at least at first, because I bought this for my dog with severe separation anxiety.I can't speak for the two-way audio feature. I've been told by the behavioral vet that it would probably do more harm than good in my dog's case.The treat dispensing feature, which was the main reason I bought this, is very hit or miss. This may be connected to the specific camera I received. I've tried 2 different kinds of treats so far and experimented with different sizes of the yellow inserts, and it's still hard to control what comes out. Sometimes, it's one or two like I want. Sometimes, it's more or less. And sometimes, it makes this horrible grinding noise and a whole lot of treats come out as well as a spray of crumbs the next time you fling a treat. My guess is that treats are getting caught in the mechanism, being ground up, and then a shotgun blast of treats comes out the next time. I expected better from this second version, based on the reviews, so I suspect that this particular camera was returned for being defective by the previous owner and that it was shipped to me without anyone looking it over or even cleaning it out.This isn't very important to me, but the picture quality is only so so. It's about as good as the cheap baby monitor cameras I already have set up to watch my dog.Overall, I say you might as well save your money and buy used - or just get a cheaper camera. Chances are, it's what you'll get anyway!
Thank you for your feedback
Sorry, there was an error
Sorry we couldn't load the review

Top reviews from the United States

  • Reviewed in the United States on September 2, 2019
    I’ve had this for a few days now and I have to say it is a great addition to our “smart home”. With the kids going back to school, we wanted to get something that allowed us to stay in touch and interact with the latest addition to our family -- our rescue dog named Oreo. The Petcube exceeded my expectations in every way. From the initial unboxing, I was impressed with the quality of the materials and fit-and-finish of the Petcube. I downloaded the Petcube app using the QR code and walked through the setup to attach it to my home network. The configuration went smoothly and within 10 minutes the Petcube was online, connected to my home network and integrated to my Amazon account for Alexa use.

    I loaded the included treats into the dispenser and set the Petcube on the floor so that Oreo could walk around it. I grabbed one of the treats and placed it in front of the Petcube and she snapped that right up and began sniffing for more, immediately around the sides of Petcube. I opened the app to try and figure out how to dispense a treat. Pulling up the camera view, I was really impressed with the quality and detail of the picture from the Petcube. I do have several RIng cameras so I thought I knew what to expect but the picture output from the Petcube is really crystal clear. I dispensed a treat and Oreo didn’t quite get it at first but after the second dispensed treat, she got the idea. I dispensed a couple more times to see if she really liked the treats and she chased them down so it seems she does.

    Next, I wanted to try the two-way audio. I moved to another room and called Oreo from the Petcube. She was definitely confused with my voice coming from the Petcube but ultimately responded to my command to “go home”. So far so good! I’m interested in seeing how the bark alert works but she generally doesn’t bark much unless the pool guy comes into the backyard so I’ll have to see next week.

    I moved back into the room to test the Alexa integration. I have an Amazon Echo in the same room as I was testing so I wasn’t sure if it would work at all. To my surprise, the Petcube responded to the “Alexa” wake word rather than my Echo and the integrated speaker in the unit is quite good -- Alexa responses are clear and very easy to understand. I’m going to test a bit more and possibly find a new home for the Echo!

    Overall, I’m very happy with my purchase of the Petcube and will be installing the app on my kid’s devices as well. I’ll post an update a few weeks from now.
    4 people found this helpful
    Report
  • Reviewed in the United States on November 28, 2019
    The media could not be loaded.
    I got this to keep an eye on my dog when I started working full time and it turned out to be the perfect solution for both of us! The 5GHz wi-fi support and more treat related options were the core motivators for me.

    The wi-fi setup was a breeze — it was so easy and quick I didn’t actually need to use the setup guide at all. I like the wide-angle view to see the whole room and the video quality is amazing — full HD, sharp and clear. The night mode is great too when I’m out or running late. I’ve come to really appreciate the two-way audio to be able to tell my pup to get off the couch or simply call him to fling a treat. I usually send him treats as a reward for behaving well and he learned fast! You can change the treat flinging distance to make it more fun and it works with major treat brands, so you won’t feel limited in choice or worry if you need to change your pup’s diet. Other times, I just set up the auto flinging mode so he gets some yummies during the day and I only check in on him when I get a pet activity alert. I signed up for the Petcube Care service because of the auto-recording feature — it’s very helpful when I’m driving or busy at work and can’t check in on him right away. I can then go back in video history and see what he was up to. Once I was able to catch him eating a chewing gum of the block I accidentally left on the table. I took him to the vet immediately — luckily, he was all good, rascal.

    Overall, I would recommend it for any pet parent! While it may not seem like a necessity for some, it’s very helpful to have peace of mind while away and I believe could be a lifesaver, too.

    A built-in Alexa is a nice bonus! It’s optional but can come very handy — you can ask her to treat your pet instead of you or look for some great dog treat recipies.

    Seller Feedback

    The product was delivered quickly and on time, as promised, and I had no issues along the way. It looked exactly as in the images and the packaging was brand new and beautiful. I was setting up the device late at night and had a few questions regarding the treat compatibility that I decided to address the Support Team about and was pleased to receive the super quick and clear response even though it was late.
    Customer image
    5.0 out of 5 stars
    Let’s New Best Friend

    Reviewed in the United States on November 28, 2019
    I got this to keep an eye on my dog when I started working full time and it turned out to be the perfect solution for both of us! The 5GHz wi-fi support and more treat related options were the core motivators for me.

    The wi-fi setup was a breeze — it was so easy and quick I didn’t actually need to use the setup guide at all. I like the wide-angle view to see the whole room and the video quality is amazing — full HD, sharp and clear. The night mode is great too when I’m out or running late. I’ve come to really appreciate the two-way audio to be able to tell my pup to get off the couch or simply call him to fling a treat. I usually send him treats as a reward for behaving well and he learned fast! You can change the treat flinging distance to make it more fun and it works with major treat brands, so you won’t feel limited in choice or worry if you need to change your pup’s diet. Other times, I just set up the auto flinging mode so he gets some yummies during the day and I only check in on him when I get a pet activity alert. I signed up for the Petcube Care service because of the auto-recording feature — it’s very helpful when I’m driving or busy at work and can’t check in on him right away. I can then go back in video history and see what he was up to. Once I was able to catch him eating a chewing gum of the block I accidentally left on the table. I took him to the vet immediately — luckily, he was all good, rascal.

    Overall, I would recommend it for any pet parent! While it may not seem like a necessity for some, it’s very helpful to have peace of mind while away and I believe could be a lifesaver, too.

    A built-in Alexa is a nice bonus! It’s optional but can come very handy — you can ask her to treat your pet instead of you or look for some great dog treat recipies.

    Seller Feedback

    The product was delivered quickly and on time, as promised, and I had no issues along the way. It looked exactly as in the images and the packaging was brand new and beautiful. I was setting up the device late at night and had a few questions regarding the treat compatibility that I decided to address the Support Team about and was pleased to receive the super quick and clear response even though it was late.
    Images in this review
    Customer imageCustomer imageCustomer imageCustomer image
    58 people found this helpful
    Report

Top reviews from other countries

  • Mark lab
    5.0 out of 5 stars Doesn’t work
    Reviewed in Canada on April 14, 2021
    Garbage
  • K.Gardner
    5.0 out of 5 stars Excellent product-clear camera and so easy to set up
    Reviewed in Singapore on June 13, 2021
    So easy to set up - less that 10 minutes. Camera really good. Lots of room for treats. I’m in Singapore and Alexa works fine! So happy with this product- 5* recommended!
  • Tim
    1.0 out of 5 stars Do not buy this product
    Reviewed in Canada on January 25, 2025
    Useless product. Poor video quality. Treats always got stuck (we tried all different sizes of treats). Often wouldn't work at all. Do not purchase this. Furbo is better.
  • WL
    3.0 out of 5 stars A little disappointed with the resolution and App
    Reviewed in Singapore on January 14, 2021
    I already have a normal video cam installed to check in on my dogs. Thought Petcube Bites would be a great addition as I can feed them treats. However the video resolution was a disappointment. Had assumed that for this price point, resolution should be on par compared to other video cams in the market costing less than half the price. The app is also not ideal, always requiring some time to reconnect to watch the live feed, and this also means there will be times i cannot connect to feed them treats.
  • Jay
    2.0 out of 5 stars Dispenser stopped working
    Reviewed in Canada on October 4, 2023
    After a year dispenser no longer works. Cam is good thou