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Vornado MVH Space Heater 3 Heat Settings Adjustable Thermostat Tip-Over Protection Auto Safety Shut-Off System Indoor Use Whole Room Black
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Learn more
Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
- Select your preferred free shipping option
- Drop off and leave!
Purchase options and add-ons
Brand | Vornado |
Special Feature | Cool Touch Exterior, Portable, Flame Resistant, Overheat Protection, Tip-Over Protection |
Color | Black |
Form Factor | Stand Alone |
Indoor/Outdoor Usage | Indoor |
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About this item
- HEAT DIFFERENTLY — Gently heat all the air in a small to medium-sized room through Vortex Heat Circulation without using intense heat, similar to how a forced air furnace works, just on a smaller scale.
- HEAT SAFELY — Advanced safety features include a cool-touch exterior, tip-over protection, and automatic safety shut-off system for worry-free use.
- HEAT EFFICIENTLY — 3 quiet heat settings (Low, Medium, High) to tailor heat output and energy consumption.
- CONTROL YOUR COMFORT — The internal, adjustable thermostat, with seven settings will automatically turn the heater on and off to maintain a set temperature.
- SUPERIOR SUPPORT — Our standards are high, and so are your expectations. If our product doesn’t meet them, we’ll replace it, for up to 5 years. Products designed and supported in Andover, KS.
- Built to meet U. S. voltage requirements. Certified, safety-tested, and warrantied for use only in the U. S.
There is a newer model of this item:
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From the brand

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Vornado was built from a truly original idea that comfort should be constant. Since 1945, that idea has been realized with beauty and uncompromised performance, allowing Vornado to deliver products that enhance efficiency and keep everyone in the room comfortable, all year long. This commitment is captured in three simple words: Experience. Perfect. Comfort.
Vornado’s worldwide reputation and unmatched service reside in Andover, Kansas.
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Our products are proudly designed and engineered in the United States of America. Vornado is located in the heart of the midwest in Andover, KS. Our products are meant to keep you comfortable and stand the test of time. With continuous innovations in our designs and strategies, we want to make sure our customers are satisfied with their products.
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How did we get our start?
In the early 1920’s, Ralph K. Odor started work on a new airplane design. By the 1930’s, his patented Power Vortex design influenced modern aviation. The Vornado Plane derived its name from “Vortex” and “Tornado”, based on its pioneering aerodynamics.
What makes our products unique?
Vornado was founded on the premise that comfort should be constant, bucking the trends of oscillation and utilitarian design. That still holds true today with a broad range of products that enhance efficiency and keep everyone comfortable all year long.
Product information
Brand | Vornado |
---|---|
Special Feature | Cool Touch Exterior, Portable, Flame Resistant, Overheat Protection, Tip-Over Protection |
Color | Black |
Form Factor | Stand Alone |
Indoor/Outdoor Usage | Indoor |
Product Dimensions | 9.2"D x 10.4"W x 10.6"H |
Recommended Uses For Product | Office, Home |
Mounting Type | Floor Mount |
Room Type | Kitchen, Living Room, Bedroom, Home Office, Dining Room |
Heating Coverage | 256 sq ft |
Burner type | Coil |
Fuel Type | Electric |
Number of Speeds | 3 |
Voltage | 120 Volts |
Amperage | 12.5 Amps |
Min Temperature Setting | 98 Degrees Fahrenheit |
Max Temperature Setting | 120 Degrees Fahrenheit |
UPC | 043765009284 |
Global Trade Identification Number | 00043765009284 |
Item Weight | 3.76 pounds |
Manufacturer | Vornado |
ASIN | B00MB4BQ0G |
Country of Origin | China |
Item model number | MVH |
Customer Reviews |
4.1 out of 5 stars |
Best Sellers Rank | #20,681 in Home & Kitchen (See Top 100 in Home & Kitchen) #34 in Indoor Electric Space Heaters |
Is Discontinued By Manufacturer | No |
Care instructions | Hand Wipe Clean |
Assembly required | No |
Number of pieces | 1 |
Warranty Description | 5-year limited warranty. |
Batteries required | No |
Included Components | Owner's Guide, Space Heater |
Import | Imported |
Warranty & Support
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Vornado MVH Space Heater 3 Heat Settings Adjustable Thermostat Tip-Over Protection Auto Safety Shut-Off System Indoor Use Whole Room Black
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Videos
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TRUSTECH 3D Flame Heater vs. Vornado MVH Vortex #thisorthatUTECHPIA
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Is this actually cool to the touch?MustBeMomApproved
Product Description
Product Description
The MVH Whole Room Vortex Heater is an effective way to keep the room(s) you use most often feeling more comfortable. This whole room heater has a thermostatic temperature control knob. Select your desired heat setting with a simple turn of the dial. This whole room heater features 3 heat settings to allow you to better tailor heat output and energy consumption to prevent circuit overloads. Vornado's signature Vortex Heat Circulation® then distributes the warm air throughout the room. Unlike typical heaters whose hot coils create areas of extreme heat directly around the heater, the MVH outputs gentle heat that envelops the room in comfortable warmth. This household heater is whisper-quiet and employs advanced safety features to provide worry-free use. A tip-over switch automatically cuts the heat and power to the unit if tipped over. With Vornado's unique design, the MVH remains cool to the touch, even after hours of extended operation. And the MVH is backed by a 5-year promise for season after season of worry-free warmth.
From the Manufacturer
IMPORTANT INTERNATIONAL DISCLAIMER: This item is built to meet U.S. voltage requirements and may not function properly when used in conjunction with external devices that alter or convert voltage or frequency of electricity. Improper use or shipping the product outside the U.S. will void all warranties.
Top Brand: Vornado
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This Item Vornado MVH Space Heater 3 Heat Settings Adjustable Thermostat Tip-Over Protection Auto Safety Shut-Off System Indoor Use Whole Room Black | Recommendations | |||||
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | -14% $59.99$59.99 List: $69.99 | $74.99$74.99 | $49.99$49.99 | $49.99$49.99 | -7% $94.76$94.76 Typical: $101.41 | -13% $87.30$87.30 List: $99.99 |
Delivery | Get it as soon as Monday, Apr 14 | Get it as soon as Monday, Apr 14 | Get it as soon as Monday, Apr 14 | Get it as soon as Monday, Apr 14 | Get it as soon as Monday, Apr 14 | Get it as soon as Monday, Apr 14 |
Customer Ratings | ||||||
Sold By | Amazon.com | Amazon.com | Amazon.com | Amazon.com | Empress Mercantile | Amazon.com |
power source | Corded Electric | Corded Electric | Electric | Alternating Current | Corded Electric | ac |
heating method | Forced Air | Forced Air | Forced Air | Forced Air, PTC Ceramic | Convection | Forced Air |
wattage | 1500 watts | 1500 watts | — | 1500 watts | 1500 watts | — |
heating coverage | 256 sq ft | 200 sq.ft. | — | 200 sq.ft | 150 sq. ft. | — |
heat output | 120 degrees fahrenheit | 1500 watts | 127 degrees fahrenheit | 5118 btu per hour per foot per fahrenheit | 1500 watts | 1500 watts |
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers find the space heater effective at heating bedrooms and distributing heat evenly across rooms, while appreciating its quiet operation, good size for small rooms, and safety features including tip-over protection and being safe around kids and pets. The adjustable thermostat receives positive feedback, with one customer noting it automatically maintains chosen settings. The build quality and value for money receive mixed reviews - while some say it lasts several years and is worth the price, others report it fails after three years of use and consider it terrible for the cost.
AI-generated from the text of customer reviews
Customers appreciate the space heater's performance, noting that it warms up bedrooms nicely and distributes heat evenly across the entire room, even at the lowest setting.
"...have to worry that as long as the power is on, my RV has reliable heat in cold temps, and that it won't go into roast mode, or shut off too soon...." Read more
"...are simple, easy to understand, and provide a very flexible range of temperature control ...." Read more
"...It quickly warmed up my mid-size living room to a really cozy tempetature when we had frigid temperatures and allowed me to keep the furnace set low..." Read more
"...Yesterday was 3/6/2023 and my Vornado heater shorted out, caught fire. I got a whole year and 4 days use out of it...." Read more
Customers appreciate the space heater's quiet operation, noting that it is extraordinarily quiet and barely audible at 4 out of 7 settings.
"...It's also so quiet you wouldn't know it's running until you get close to it...." Read more
"...Quiet - I use it in my home office but would easily consider using it in our bedroom while sleeping...." Read more
"...The fan is quiet. Just a soft little whoosh that's easy to ignore for a very long time...." Read more
"This is a great heater! It’s very quiet but works really well. My pets love it too...." Read more
Customers appreciate the space heater's size, noting it's great for small rooms, takes up less space, and is portable.
"...It's also very light (appropriately so) and is easy to move around, yet stays solidly put in place...." Read more
"...This is Very quiet and its small, puts out a lot of heat. it has a heat control switch and a fan switch to control the airflow...." Read more
"Good medium sized heater. Although the fan doesn't seem that strong, I was surprised how well it warmed up both my living room and bedroom...." Read more
"...I bought this to go under my desk and heat my feet since it is so small...." Read more
Customers appreciate the space heater's safety features, particularly its tip-over protection and automatic shut-off system, making it secure around children and pets.
"...Safety - it automatically shuts off instantly if it's tipped over - or even if it's tilted...." Read more
"...It also has a safety tip-over switch as heaters are required to have nowadays...." Read more
"...My pets love it too. I love the safety feature that makes it turn off if it’s tipped over or picked up...." Read more
"...Has very good safety features also.. and it will not trip your breaker but I would advise if you are using any type of heater plug it in the wall..." Read more
Customers appreciate the space heater's multiple temperature and fan settings, with one customer noting that it automatically maintains the chosen temperature.
"...It has a power switch, wattage switch for different output levels, and a thermostat to set the point at which it turns on and off...." Read more
"...Very easy-to-understand controls: Off/On switch. Choice of 3 Power Levels (labeled I, II, III). Thermostat (labeled 1 thru 7). ---..." Read more
"...The ONLY con about this heater is finding the optimum setting as it changes depending on room temperature, and if there's a cold wind blowing outside..." Read more
"...is effective and sensitive, keeping the set temp and cycling on/off accordingly...." Read more
Customers have mixed experiences with the space heater's performance, with some reporting it works fairly well and performs adequately as a thermostat, while others mention it completely stops working or has issues with the fan.
"...Still LOVE this brand of heater. Best in it's class plus some! My ONLY complaint is and has been the internal thermostat...." Read more
"...I used it from October until the end of January when it completely stopped working...." Read more
"...I think the Vornado MVH Vortex Heater is a really great heater for functionality (5 stars)...." Read more
"...The thermometer on it is basic, no frills, but works reliably. The delonghi had one of those "digital" units...." Read more
Customers have mixed opinions about the space heater's build quality, with some reporting it lasts several years while others mention it fails after three years of regular use.
"...The seemingly faulty design causing it to suddenly die, how difficult it is to clean out or even see inside of the unit, as well as the large size..." Read more
"...Reliability - I've used this little heater almost daily, and it's never failed...." Read more
"...The thermometer on it is basic, no frills, but works reliably. The delonghi had one of those "digital" units...." Read more
"...But that replacement died after 8 months. I figured I'd try again and ordered one from Amazon...." Read more
Customers have mixed opinions about the space heater's value for money, with some finding it worth the price tag and noting it reduces electricity bills, while others consider it terrible value for the price.
"...AND my electric bill dove down to below $50. Win win win!..." Read more
"...This new one is even quieter! They do cost a little bit more, but I think they are worth it because of the heat they put out." Read more
"...Value - I wasn't looking for the cheapest space heater - most of them had mixed reviews and I didn't want mine dying within the year...." Read more
"...Value is just OK, not great, but also not too expensive." Read more
Reviews with images

Most Amazing Heater! And QUIET!!
Top reviews from the United States
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- Reviewed in the United States on October 12, 2019Warning, long review. And probably TMI.
TLDR: Absolutely awesome heater once you figure out the best placing and setting. And it DOES work well even in an RV in below freezing temps.
Pro tip: Plug into an outlet, not an extension chord, unless it's a heavy duty outdoor yellow one. Don't plug in other things on the same plug/breaker.
This heater is nothing short of amazing. I wasn't impressed with the fans put out by this company, because while they move air you can't really feel it unless you're right in front of it, but this heater is just unbelievable in how well it heats a room.
Regular space heaters are dangerous at the Hi temp, do Ok at the Low temp, and only truly can be safely run when you're at home. They also, for all the intense heat they can put out, don't really heat a room that well.
I live in an RV and usually ended up using 1 heater in 60 to 70 degree weather, 2 space heaters in 50 to 60 degree weather, 3 in 40 to 50, and 4 in below 40. To be safe, I would buy new ones every year or two and run the 4th one to an outside plug. My electric bill would be as high as my AC bill in the summer.
The Vornado heats the ENTIRE room as long as you have it set in the optimum spot and leave it on to regulate temperature. You wouldn't think it could. The first time I tried the 1st one I bought last year, I thought it was broken or defective because it put out very little heat, or so it seemed. But I gave it time to heat the room and when I came back in an hour later, it was almost uncomfortably warm.
*TIP: It needs to be set up to where it can blow across a room unobstructed and have air flow to the backside.*
I use this in my bigger area (living room and kitchen), which is 20Lx10Wx9H, and keep my ceiling fan on the reverse flow.
What I found:
The HI (3) setting I reserve for when it's under 50 outside. This is the setting that will allow you to feel some heat if you personally need warming up. The medium (2) setting is great for 45 degrees and up. The low (1) for 55 and up. But that's for me in my RV's main area. It may be different for a better insulated room with lower ceilings. I do have to run a second heater, a space heater, to add some extra heat in the room when it gets below 35, but that's because of my poor insulation, not because the Vornado is in any way a bad heater. It's also so quiet you wouldn't know it's running until you get close to it.
Vornado sticks by their warranty and responds fairly promptly.
The ONLY con about this heater is finding the optimum setting as it changes depending on room temperature, and if there's a cold wind blowing outside. I tend to run it between 3 and 6 depending on outside temps and what setting I have it on. Other people may find they need to set it differently. I like my RV between 70 and 75 in the colder months for my elderly cat.
As of now 10/12/19, we dropped to 48 degrees from 80 in the space of an hour yesterday morning. I left a space heater running in both rooms (at the marked spots I had figured out equalled 70-75), because I couldn't get to my Vornado quickly, and because it had originally said we would get up to 70 degrees. It only got up to 55 outside and I came home to inside being 65, with the heaters likely having run the whole time (On Low). I found my Vornado and set it up on HI, left the space heater on at 70, just in case, and waited. Within an hour, my RV was at 76. I adjusted it to 5 at medium and it dropped to 70 inside in an hour. I left it at 5 but turned on HI and went to sleep, with the space heater still on for support just in case. Woke up to 75 degrees inside, 55 outside. So, I think I've figured out the settings: At HI 4 is 70, 5 is 75, 6 is 80, 7 is 85, when you leave it on constantly to regulate the temperature. Approximately. I'm sure the heat setting makes that vary some, but maybe not.
I don't think my space heater has come on since the Vornado got going.
This is by far the best investment you could make on a heater for a room.
Edit 11/11/19
I left this morning with it being warm at 70. It was predicted to drop to the 40s by 8 pm. No problem, I thought. I left the Vornado on at #2 heat #5 on the dial. I also had a digital space heater set at 72 on Low just in case I got home late. Well, it dropped 4 hours early and I raced home at 6 because I was sure my poor elderly cold sensitive cat would be freezing. I've never had less than 4 heaters going in 40 or under weather. It's a nice 70 degrees inside while it's 35 outside. See pictures.
I'm going to try only running the Vornado tonight on #3 heat #5 on the dial and see what happens. It's supposed to get down to 28 tonight.
Edit 9/15/20
I dusted off my Vornado and used it last week when we had a cold front blow through. We went from 75 lows to 50s low and a high the next day of 75. It was the only heater on during this 24 hour period of time and with my elderly cat having passed away, heating the place above 70 isn't necessary anymore. The heater worked great. I set it on the #2 setting and put the dial between 3 and 4. With cold wind blowing outside and temps in the 50s the heater managed to heat my RV up to 75. I adjusted the dial a smidge and my place stayed between 70 and 72 all night. I will never buy any other brand of heater ever again as my main heat source.
Edit 11/11/22
Still LOVE this brand of heater. Best in it's class plus some! My ONLY complaint is and has been the internal thermostat. We had a drop from 70s to 40s yesterday. I have since purchased a thermostat plug specifically for heaters and ACs, still on the dedicated plug, that more accurately reads temps in the room, particularly in the area I want a certain temperature. Paired together, it's a "set it and forget it" situation. I never again have to worry that as long as the power is on, my RV has reliable heat in cold temps, and that it won't go into roast mode, or shut off too soon. AND my electric bill dove down to below $50. Win win win!
I have not received anything at a discount for my review or had any offer of such.
5.0 out of 5 starsWarning, long review. And probably TMI.Most Amazing Heater! And QUIET!!
Reviewed in the United States on October 12, 2019
TLDR: Absolutely awesome heater once you figure out the best placing and setting. And it DOES work well even in an RV in below freezing temps.
Pro tip: Plug into an outlet, not an extension chord, unless it's a heavy duty outdoor yellow one. Don't plug in other things on the same plug/breaker.
This heater is nothing short of amazing. I wasn't impressed with the fans put out by this company, because while they move air you can't really feel it unless you're right in front of it, but this heater is just unbelievable in how well it heats a room.
Regular space heaters are dangerous at the Hi temp, do Ok at the Low temp, and only truly can be safely run when you're at home. They also, for all the intense heat they can put out, don't really heat a room that well.
I live in an RV and usually ended up using 1 heater in 60 to 70 degree weather, 2 space heaters in 50 to 60 degree weather, 3 in 40 to 50, and 4 in below 40. To be safe, I would buy new ones every year or two and run the 4th one to an outside plug. My electric bill would be as high as my AC bill in the summer.
The Vornado heats the ENTIRE room as long as you have it set in the optimum spot and leave it on to regulate temperature. You wouldn't think it could. The first time I tried the 1st one I bought last year, I thought it was broken or defective because it put out very little heat, or so it seemed. But I gave it time to heat the room and when I came back in an hour later, it was almost uncomfortably warm.
*TIP: It needs to be set up to where it can blow across a room unobstructed and have air flow to the backside.*
I use this in my bigger area (living room and kitchen), which is 20Lx10Wx9H, and keep my ceiling fan on the reverse flow.
What I found:
The HI (3) setting I reserve for when it's under 50 outside. This is the setting that will allow you to feel some heat if you personally need warming up. The medium (2) setting is great for 45 degrees and up. The low (1) for 55 and up. But that's for me in my RV's main area. It may be different for a better insulated room with lower ceilings. I do have to run a second heater, a space heater, to add some extra heat in the room when it gets below 35, but that's because of my poor insulation, not because the Vornado is in any way a bad heater. It's also so quiet you wouldn't know it's running until you get close to it.
Vornado sticks by their warranty and responds fairly promptly.
The ONLY con about this heater is finding the optimum setting as it changes depending on room temperature, and if there's a cold wind blowing outside. I tend to run it between 3 and 6 depending on outside temps and what setting I have it on. Other people may find they need to set it differently. I like my RV between 70 and 75 in the colder months for my elderly cat.
As of now 10/12/19, we dropped to 48 degrees from 80 in the space of an hour yesterday morning. I left a space heater running in both rooms (at the marked spots I had figured out equalled 70-75), because I couldn't get to my Vornado quickly, and because it had originally said we would get up to 70 degrees. It only got up to 55 outside and I came home to inside being 65, with the heaters likely having run the whole time (On Low). I found my Vornado and set it up on HI, left the space heater on at 70, just in case, and waited. Within an hour, my RV was at 76. I adjusted it to 5 at medium and it dropped to 70 inside in an hour. I left it at 5 but turned on HI and went to sleep, with the space heater still on for support just in case. Woke up to 75 degrees inside, 55 outside. So, I think I've figured out the settings: At HI 4 is 70, 5 is 75, 6 is 80, 7 is 85, when you leave it on constantly to regulate the temperature. Approximately. I'm sure the heat setting makes that vary some, but maybe not.
I don't think my space heater has come on since the Vornado got going.
This is by far the best investment you could make on a heater for a room.
Edit 11/11/19
I left this morning with it being warm at 70. It was predicted to drop to the 40s by 8 pm. No problem, I thought. I left the Vornado on at #2 heat #5 on the dial. I also had a digital space heater set at 72 on Low just in case I got home late. Well, it dropped 4 hours early and I raced home at 6 because I was sure my poor elderly cold sensitive cat would be freezing. I've never had less than 4 heaters going in 40 or under weather. It's a nice 70 degrees inside while it's 35 outside. See pictures.
I'm going to try only running the Vornado tonight on #3 heat #5 on the dial and see what happens. It's supposed to get down to 28 tonight.
Edit 9/15/20
I dusted off my Vornado and used it last week when we had a cold front blow through. We went from 75 lows to 50s low and a high the next day of 75. It was the only heater on during this 24 hour period of time and with my elderly cat having passed away, heating the place above 70 isn't necessary anymore. The heater worked great. I set it on the #2 setting and put the dial between 3 and 4. With cold wind blowing outside and temps in the 50s the heater managed to heat my RV up to 75. I adjusted the dial a smidge and my place stayed between 70 and 72 all night. I will never buy any other brand of heater ever again as my main heat source.
Edit 11/11/22
Still LOVE this brand of heater. Best in it's class plus some! My ONLY complaint is and has been the internal thermostat. We had a drop from 70s to 40s yesterday. I have since purchased a thermostat plug specifically for heaters and ACs, still on the dedicated plug, that more accurately reads temps in the room, particularly in the area I want a certain temperature. Paired together, it's a "set it and forget it" situation. I never again have to worry that as long as the power is on, my RV has reliable heat in cold temps, and that it won't go into roast mode, or shut off too soon. AND my electric bill dove down to below $50. Win win win!
I have not received anything at a discount for my review or had any offer of such.
Images in this review
- Reviewed in the United States on March 22, 2025When my Holmes space heater finally died, I researched a whole lot of possible replacements, finally choosing this one. After four month's of constant use, I'm more than pleased over this purchase.
What I like most about it:
1) Reliability - I've used this little heater almost daily, and it's never failed.
2) Simplicity - The controls are simple, easy to understand, and provide a very flexible range of temperature control .
3) Quiet - I use it in my home office but would easily consider using it in our bedroom while sleeping.
3) Aesthetics - for my taste at least, the sleek, black case looks great - and it has a very nice built-in handle.
4) Safety - it automatically shuts off instantly if it's tipped over - or even if it's tilted.
5) Value - I wasn't looking for the cheapest space heater - most of them had mixed reviews and I didn't want mine dying within the year. My last heater lasted over 8 years and I hope this one does too! In December I paid $59 on Amazon - now they're going for $69. I think I would have paid $69.
One caveat - One thing that's probably important to know: When I first used this heater, it stank up the whole room with a plastic-like smell. The first 3-4 days were the worst, so I aired out the room, but after about a week, it subsided and now there's no disagreeable odor whatsoever. If there is one thing Vornado could do to improve this product, it would be addressing this. Otherwise, I have ZERO complaints and highly recommend this great heater!
- Reviewed in the United States on May 16, 2019UPDATED REVIEW:
I took another shot at cleaning my heater at the beginning of this cold season because I ended up forgetting about the heater once it got warmer out. So, I kept it stored in it's box until taking it out and cleaning it thoroughly, trying to look in to be sure it was free from debris. I plugged it in and continued watching and smelling for any burning type of smell. Success! I had my heater back and used it, taking good care of it. I used it from October until the end of January when it completely stopped working. The light came on, but the fan did not and it was not giving any heat. When turning the dial, it did sound as if the thermostat was kicking on, but still no heat. This sounds like a fairly common issue per other reviews. I checked everything that I could think of. I emailed Vornado on January 24, 2020 with the issue, model and serial number. I received a response on January 31, 2020 with a request to cut the cord 1-2" from the unit and picture of it showing the serial and model numbers. I replied on February 4, 2020 with picture and quickly received a reply that a new unit will be shipped out to me, which I received today, February 7, 2020. So, I received a brand new unit within 2 weeks, which surely would have been even sooner if I had replied sooner. I am SOOOO pleased with the customer service and that they gave me no turn-around or hassle with my complaint and didn't require me to ship the old one back or wait for repairs. I bumped up the stars to 4 for the awesome customer service and performance of the heater when it did work. The seemingly faulty design causing it to suddenly die, how difficult it is to clean out or even see inside of the unit, as well as the large size of the gaps between the slats allowing in extra debris kept me from giving 5 stars. However, with that said, I would definitely purchase another Vornado unit, should the kinks be worked out and updated. The great customer service from Susan made all the difference! One last note- I could have sworn that I registered my old unit, but I have not come across anything in the info with the new unit stating to do so, but I'll check online to be sure. If so, don't forget to send in the warranty card if you receive one or register it online if it is an option. May save you a headache should your unit be faulty.
ORIGINAL REVIEW:
I purchased this heater 7 months ago and have been using it fairly often since. I bought it mainly to use in my frigid office at work given reviews that it is really quiet and had positive safety reviews. It IS very quiet- a bit of white noise, but nobody would ever know that a space heater was running underneath your desk. The heat that it gives off is incredible. It quickly warmed up my mid-size living room to a really cozy tempetature when we had frigid temperatures and allowed me to keep the furnace set low because we were burning through heating oil so quickly. The unit does NOT get hot at all and the tipping safety shut off worked great. I LOVED this heater.... I actually took it back and forth from home to work and back home every single day. I cleaned per the directions in the guide often. Yesterday, I flicked it on and started to do some reading, but a really strong burning smell caught my attention and the heater was smoking. I turned off, unplugged. A bit later I went to take a look at it, but it is really hard to see inside of it the way that the vent slats are tilted. The only way to open it up I think, is by the 2 screws by the handle. I couldn't get them to budge and stopped before I stripped the screws. Looked at the cleaning instructions just in case I had missed something. It states to use a vacuum attachment to clean it from the outside and clean the vent slats. I found an angle which to hold the heater to be able to see some of the inside- not a one person job because of the awkward shape of it. Using the long skinny wooden end of a incense stick, I inserted it inside and felt around hoping to fish out whatever was in there. Dog hair and more dog hair. Burnt. This would have caught fire if I left it running. I worked at it for a long time then used the hairdryer on the high cold setting to blow anything left and loosened out... not much flew out. Plugged it in thinking that I got it all... started smoking. I'm done with it. I did send my warranty card in, so I'll return it, but the gaps between the vent slats are pretty big and apparently suck a lot in... there is no screen like a hairdryer has to filter and keep dust and hair out. The cleaning instructions don't do the job and it is not easy to open... if you even SHOULD open it at all. If you have a dog that sheds and even if you keep it cleaned up, I would absolutely NOT purchase this. Other things can fit through well also. The replacement will be staying at the office I guess!
4.0 out of 5 starsUPDATED REVIEW:Hot, smoked dog hair apparatus but outstanding customer service!
Reviewed in the United States on May 16, 2019
I took another shot at cleaning my heater at the beginning of this cold season because I ended up forgetting about the heater once it got warmer out. So, I kept it stored in it's box until taking it out and cleaning it thoroughly, trying to look in to be sure it was free from debris. I plugged it in and continued watching and smelling for any burning type of smell. Success! I had my heater back and used it, taking good care of it. I used it from October until the end of January when it completely stopped working. The light came on, but the fan did not and it was not giving any heat. When turning the dial, it did sound as if the thermostat was kicking on, but still no heat. This sounds like a fairly common issue per other reviews. I checked everything that I could think of. I emailed Vornado on January 24, 2020 with the issue, model and serial number. I received a response on January 31, 2020 with a request to cut the cord 1-2" from the unit and picture of it showing the serial and model numbers. I replied on February 4, 2020 with picture and quickly received a reply that a new unit will be shipped out to me, which I received today, February 7, 2020. So, I received a brand new unit within 2 weeks, which surely would have been even sooner if I had replied sooner. I am SOOOO pleased with the customer service and that they gave me no turn-around or hassle with my complaint and didn't require me to ship the old one back or wait for repairs. I bumped up the stars to 4 for the awesome customer service and performance of the heater when it did work. The seemingly faulty design causing it to suddenly die, how difficult it is to clean out or even see inside of the unit, as well as the large size of the gaps between the slats allowing in extra debris kept me from giving 5 stars. However, with that said, I would definitely purchase another Vornado unit, should the kinks be worked out and updated. The great customer service from Susan made all the difference! One last note- I could have sworn that I registered my old unit, but I have not come across anything in the info with the new unit stating to do so, but I'll check online to be sure. If so, don't forget to send in the warranty card if you receive one or register it online if it is an option. May save you a headache should your unit be faulty.
ORIGINAL REVIEW:
I purchased this heater 7 months ago and have been using it fairly often since. I bought it mainly to use in my frigid office at work given reviews that it is really quiet and had positive safety reviews. It IS very quiet- a bit of white noise, but nobody would ever know that a space heater was running underneath your desk. The heat that it gives off is incredible. It quickly warmed up my mid-size living room to a really cozy tempetature when we had frigid temperatures and allowed me to keep the furnace set low because we were burning through heating oil so quickly. The unit does NOT get hot at all and the tipping safety shut off worked great. I LOVED this heater.... I actually took it back and forth from home to work and back home every single day. I cleaned per the directions in the guide often. Yesterday, I flicked it on and started to do some reading, but a really strong burning smell caught my attention and the heater was smoking. I turned off, unplugged. A bit later I went to take a look at it, but it is really hard to see inside of it the way that the vent slats are tilted. The only way to open it up I think, is by the 2 screws by the handle. I couldn't get them to budge and stopped before I stripped the screws. Looked at the cleaning instructions just in case I had missed something. It states to use a vacuum attachment to clean it from the outside and clean the vent slats. I found an angle which to hold the heater to be able to see some of the inside- not a one person job because of the awkward shape of it. Using the long skinny wooden end of a incense stick, I inserted it inside and felt around hoping to fish out whatever was in there. Dog hair and more dog hair. Burnt. This would have caught fire if I left it running. I worked at it for a long time then used the hairdryer on the high cold setting to blow anything left and loosened out... not much flew out. Plugged it in thinking that I got it all... started smoking. I'm done with it. I did send my warranty card in, so I'll return it, but the gaps between the vent slats are pretty big and apparently suck a lot in... there is no screen like a hairdryer has to filter and keep dust and hair out. The cleaning instructions don't do the job and it is not easy to open... if you even SHOULD open it at all. If you have a dog that sheds and even if you keep it cleaned up, I would absolutely NOT purchase this. Other things can fit through well also. The replacement will be staying at the office I guess!
Images in this review
Top reviews from other countries
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Lucy VelezReviewed in Mexico on February 1, 2022
5.0 out of 5 stars Muy buenos!!!
Calientan muy rico y casi no hacen ruido
- HoneybunchReviewed in Canada on January 5, 2017
5.0 out of 5 stars As described.
On-time delivery, good shipping package. Arrived on our doorstep with temperatures <-30*C, so a day or two of warm-up needed before hot testing. Once there, the unit performed as advertised, with no conditioning odors, starting out with a L,M,H sequence, and current drain checked with an amp-probe. The heat element did not achieve an incandescent state, which we consider desirable. Overall, a look-good design, quiet, lightweight, dead-simple control system. Price point a little high, but a five-year warranty [untested] is beyond the industry norm, so we gambled on potential robustness. Unfortunately we missed the post-purchase lightning sale. We also observed that the tip-over sense plunger may not fully engage when placed on compressible or embossed vinyl flooring. We have thus elected to first lay down a sturdy square of particle board, upon which the heater is placed. An additional, beneficial heat barrier for finish flooring can't hurt.// We've recently moved the fan on to an underemployed eight-in. step-stool. Raising the thermal plume, helps to pamper those getting in and out of the shower.
3 people found this helpfulReport -
Lyin reyesReviewed in Mexico on January 4, 2023
5.0 out of 5 stars Excelente producto
Lo puse en el cuarto de mi bebe, para mantenerlo calentito, y con el calentador en bajo mantiene el cuarto de mi bebé muy bien!! Excelente producto.
- gingertootsReviewed in Canada on December 24, 2024
4.0 out of 5 stars Silent compact and hot
Love the medium 1100 watt setting so it does not stress out the electrical system. Wish the thermostat was calibrated to degrees C or F and it was available in white or grey. It’s not the prettiest object but it is Whisper quiet and heats the whole room.
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PauReviewed in Mexico on December 17, 2020
5.0 out of 5 stars Muy buena compra.
Llegó a tiempo y correctamente empacado. Lo pedí porque mi novio trabaja regularmente en las noches en la compu y en invierno por las madrugadas en su estudio hace mucho frío y el es un fumador, por lo que debe tener las ventanas/puertas abiertas para que no se encierre el humo ja .
Calienta en unos cuantos minutos una habitación de aprox 4x4 incluso con la puerta y ventanas abiertas al jardín.
Es relativamente silencioso, y pequeño, no estorba. Estoy muy contenta con la compra.