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Neato D10 Intelligent Robot Vacuum Cleaner–LaserSmart Nav, Smart Mapping, Cleaning Zones, WiFi Connected, 300-min runtime, Powerful Suction, Max Clean, Edges, Corners & Pet Hair, XXL Dustbin, Alexa

2.8 2.8 out of 5 stars 382 ratings

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Brand Neato Robotics
Model Name Neato D10 Intelligent Robot Vacuum
Special Feature Up to 300 minutes/2,700 sq.ft. on single charge, True HEPA Filter traps up to 99.97% of allergens, Zone & No-Go Zone cleaning, Max Mode, Turbo Mode, Eco Mode, LaserSmart Mapping and Navigation, D-Shape Design cleans close to edges and into corners, Helix Multi-Surface Brush, up to 70% wider than brushes on round robots, Auto-Recharge and Resume, XXL Dustbin holds up to 1 week's dirt, MyNeato App and Alexa & Google management, scheduling and routines See more
Color Brushed Silver
Product Dimensions 13.22"L x 12.71"W x 3.99"H
Surface Recommendation
Carpet, Hardwood, Tile
Controller Type
Hand Control, Amazon Alexa, Voice Control, Android
Battery Cell Composition
Lithium Ion
Item Weight
3.7 Pounds

About this item

  • Neato D10 vacuums longer than ever. Up to 300 minutes runtime covering up to 2,700 sq.ft. on single charge. Optimize performance and battery life by using energy-saving Eco mode for general vacuuming, high-performance Turbo mode for areas that need more powerful clean and Max mode for deepest clean.
  • Neato's D-shape design reaches dirt where round robots can't—in corners and along walls with its LaserSmart LIDAR technology, the same technology used in self-driving vehicles, to map and navigate your home with precision, leaving your carpets with those satisfying straight vacuum lines.
  • Customize your floor plan with Zones that define areas to clean more frequently—or No-Go Zones to identify areas to avoid (like a child's play area or pet food bowls).
  • Clean with a Helix Multi-Surface Brush that’s up to 70% bigger than those round robots and 50% quieter on hard surfaces. It’s effective on any surface—hardwood, carpet or tile—so it’s great for any home. Neato’s industry-leading dirt bin, at 0.7 liters, means less frequent emptying.
  • Exclusive Max Mode for maximum clean. Go beyond Eco and Turbo mode for an even deeper clean with maximum pickup—Neato D10 offers 60% greater dirt pickup than D3 & D5 (tested in internal labs).
  • The Neato D10 leads the industry with a True HEPA filter capturing up to 99.97% of allergens and fine dust particles as small as 0.3 microns. The pleated design allows for greater filtering surface area without sacrificing vacuum suction.
  • For some extra power to finish a long cleaning run, your robot has auto-charge and resume, it charges and then goes back to cleaning right from where it left off. Neato works smarter so your floors get cleaned faster.

Additional Details

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Customer ratings by feature

Battery life
3.5 3.5
Suction power
3.5 3.5
For deep cleaning
3.3 3.3
Value for money
2.3 2.3

Compare with similar items

This Item
Neato D10 Intelligent Robot Vacuum Cleaner–LaserSmart Nav, Smart Mapping, Cleaning Zones, WiFi Connected, 300-min runtime, Powerful Suction, Max Clean, Edges, Corners & Pet Hair, XXL Dustbin, Alexa
Neato Robotics Neato D10 Intelligent Robot Vacuum Cleaner–LaserSmart Nav, Smart Mapping, Cleaning Zones, WiFi Connected, 300-min runtime, Powerful Suction, Max Clean, Edges, Corners & Pet Hair, XXL Dustbin, Alexa
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Price$581.76-49% $219.99
List:$429.99
-5% $199.99
List:$209.99
$399.99$249.99$399.99
Delivery
Get it as soon as Sunday, Mar 31
Get it as soon as Sunday, Mar 31
Get it as soon as Sunday, Mar 31
Get it as soon as Sunday, Mar 31
Get it as soon as Sunday, Mar 31
Get it Apr 4 - 5
Customer Ratings
Battery life
3.5
4.6
4.1
3.8
4.4
4.4
Suction power
3.5
4.1
4.1
4.3
4.3
4.3
For deep cleaning
3.3
3.8
3.3
4.0
3.8
3.8
For cleaning up hair
4.1
4.0
4.2
4.4
4.4
Value for money
2.3
4.1
4.1
4.0
Sold By
Amazon Warehouse
Roborock Technology Co. Ltd
Lefant
Verefa US
EufyHome
EufyHome
surface suggestion
Carpet, Hardwood, Tile
Hard Floor, wood, carpet
Wood, Hard Floors and Low Pile Carpet
Hard Floor,Carpet,Tiles
Hard Floor & Tile & Medium carpet
Hard Floor & Tile & Medium carpet
runtime
300 minutes
120 minutes
270 minutes
100 minutes
120 minutes
batteries included
battery average life
300 minutes
180 minutes
120 minutes
2 years
100 minutes
120 minutes
compatible devices
Smartphones
Amazon Echo, Google Home, Smartphones
Amazon Echo, Google Home, Smartphones, Tablets
Smartphones, Google Assistant, Alexa
Amazon Echo, Smartphones
weight
3.67 pounds
7 pounds
185 grams
5.95 pounds
11.68 pounds

From the manufacturer

Why Neato banner, message, robot, babies

Neato D10 Intelligent Robot Vacuum features:

lidar, lasersmart, app-enabled, quick, fast, vacuum, robot vacuum, automatic, very clean,

Neato D10 large space, larger home, large home

Customize your clean D10

smart vacuum, vacuum mapping vacuum, alexa, google voice, voice commands, voice control

Smarter navigation

Neato LaserSmart technology with LIDAR completely maps, navigates, and vacuums your home, even in the dark. Neato D10 respects your privacy with no cameras or mics on board. It doesn't record you or your family.

Impressive coverage area for a quicker clean

Neato D10 vacuums up to 2,700 square feet (300 min.) on a single charge, and has Quick Boost recharge to intelligently charge up just enough to finish bigger jobs.

Multi-Zone Cleaning and No-Go Zones

Create up to 16 Zones and choose the cleaning mode for each room. Create No-Go Zones for areas to avoid. Schedule cleaning routines right from the palm of your hand with the MyNeato App.

Control with your voice

Keeping your home clean just got easier and smarter with MyNeato voice controls using Amazon Alexa or Google Assistant voice technology for added convenience for Neato’s Intelligent Robot Vacuums.

Neato D10 Intelligent Robot Vacuum features:

D-shape, wider brush, corner clean, edge clean, automatic carpet robot, best cleaning robot vacuum

pet hair, pet dander, pet fur, powerful, suction, allergens, filter, hepa, allergies, pet, robot vac

Wide brush, quieter brush, wide brush, quiet brush, less noise

design, silver, brushed finish, d10, beautiful, clean lines, botvac, modern, sleek, vacuum, robot

Why D-Shape robot vacuums are better

With a D-shape design and main vacuum brush that is up to 70% wider than brushes found on round robots. Neato intelligent robot vacuum cleans closer to walls and deeper into corners for a more thorough clean. The Neato XL dirt bin conveniently holds multiple days of Dirt, Dust and Dander.

The deepest clean

The Neato D10 offers 60% greater dirt pickup than prior models* for a more effective clean and maximum pickup.

Max Mode: deepest clean, ideal for high traffic areas. Turbo Mode: deep clean, ideal for most carpeted areas. Eco Mode: longest runtime, ideal for hard floors. *Tested in internal labs to the Neato D5 dirt pickup.

New Helix Multi-Surface Brush

Unique 140° design reduces brush noise by up to 50%* on hard surfaces. Excels at Dirt, Dust and Dander pickup on all floor types, hardwood, carpet and tile. Extra wide Brush, up to 70% wider than round robot vacuums. *Tested in internal labs to the Neato Spiral Combo brush.

True HEPA filter

The large Neato True HEPA performance filter captures up to 99.97% of allergens and fine dust particles as small as 0.3 microns. Breathe freely with the Neato D10.

Designed with a mesh cover that is easy to clean and prolongs the filter's life.

Neato D10 Select Features
Neato D10 True HEPA Pet Mode Silver Premium Robot Vacuum D-shape Smart Home Intelligent LIDAR Laser Neato D9 Intelligent Robot Vacuum Smart Home LIDAR Laser D-shape Black Good for Pets Ultra Powerful Neat D8 Intelligent Robot Vacuum Premium Pet Homes Indigo Blue D-shape LIDAR Laser High Performance
Neato D10 Neato D9 Neato D8
Customer Reviews
2.8 out of 5 stars
382
2.9 out of 5 stars
396
3.4 out of 5 stars
519
LaserSmart Mapping and Navigation
Coverage Up to 300 minutes, covers up to 2700 sq. ft. on single charge. Up to 200 minutes, covers up to 1600 sq. ft. on single charge. Up to 100 minutes, covers up to 750 sq. ft. on single charge.
Zone Cleaning and No-Go Zones
Multi-Zone Cleaning (up to 16 zones)
Vacuum Power Maximum-Performance; up to 60% greater dirt pickup than the Neato D5. Ultra-Performance; up to 40% greater dirt pickup than the Neato D5. High-Performance; up to 20% greater dirt pickup than the Neato D5.
Main Brush Helix Brush is up to 70% wider than brushes found on round robots, and 50% quieter on hard surfaces than Spiral Combo Brush. Helix Brush is up to 70% wider than brushes found on round robots, and 50% quieter on hard surfaces than Spiral Combo Brush. Spiral Combo Multi-Surface Brush is up to 70% wider than brushes found on round robots.
Auto Cleaning Mode
Filter True HEPA filter traps up to 99.97% of allergens as small as 0.3 microns, with mesh material that is easy to clean. Ultra-Performance filter traps up to 99.5% of allergens, with mesh material that is easy to clean. High-Performance filter traps up to 99% of allergens
Alexa & Google management, scheduling, and routines Alexa & Google management, scheduling, and routines. Alexa & Google management, scheduling, and routines. Alexa & Google management, scheduling, and routines.
Works with Android, iOS Android, iOS Android, iOS

Product guides and documents

Looking for specific info?

Product Description

Neato D10's 300 minute runtime, covering 2,700 square feet on a single charge, makes it ideal for large homes. You can't use circles to clean a square corner. Neato's D-shape allows for a 70% larger brush than those found in round robots along with an industry-leading 0.70 liter dirt bin that holds more dirt between cleanings. Neato D10 offers corner-to-corner and edge-to-edge cleaning in a short amount of time and its unique Helix multi-surface brush is now 50% quieter on hard surfaces. Neato D10 offers 60% greater dirt pickup than D3 & D5. The powerful performance is combined with an easy-to-clean true HEPA filter that captures up to 99.97% of allergens and fine dust particles as small as 0.3 microns. Equipped with energy-saving Eco Mode for general vacuuming to high-performance Turbo Mode and D10's exclusive new Max Mode means Neato's D10 gets the job done. The Neato D10 uses LaserSmart powered by LIDAR, same technology used in self-driving vehicles, to map and navigate your home with precision, leaving your carpets with those satisfying straight vacuum lines in no time. Because it uses lasers, not cameras, to navigate your home it works just as well in low light conditions like under furniture and never records images of you and your belongings. It also doesn't have microphones on board and features state-of-the-art encryption both on the robot and in the cloud. With regular software updates sent automatically, you can feel confident you're getting the latest features as soon as they're released. Get cleaning in minutes with Neato’s hassle-free setup using the MyNeato app. Create Zones to target trouble spots more often—like crumbs under the dining table. Create No-Go Zones to avoid spaces such as a pet dish or child’s play area. Clean where you want, when you want—on demand or scheduled in advance. Available in a premium, high-gloss brushed silver finish that fits in with any décor. Let Neato D10 take care of the dirty work. You've got better things to do

Product information

Warranty & Support

Product Warranty: For warranty information about this product, please click here

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Neato

Neato D10 Intelligent Robot Vacuum Cleaner–LaserSmart Nav, Smart Mapping, Cleaning Zones, WiFi Connected, 300-min runtime, Powerful Suction, Max Clean, Edges, Corners & Pet Hair, XXL Dustbin, Alexa


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Customer reviews

2.8 out of 5 stars
2.8 out of 5
382 global ratings

Customers say

Customers are disappointed with the appearance and navigation of the robotic vacuum cleaner. They mention that it's flawed and has navigation issues. They also have issues with stability, and mapping. Customers also differ on suction, battery life, quality, and ease of use.

AI-generated from the text of customer reviews

131 customers mention44 positive87 negative

Customers have mixed opinions about the quality of the robotic vacuum cleaner. Some mention that it does a decent enough job, while others say that it fails miserably.

"...Here is fails miserably. If you look at my house map the D10 docking station is at the top left in the TV Room...." Read more

"...nice unboxing, high quality look and feel, easy setup, useful and innovative App, easy to empty and clean, and it does a great job cleaning the house." Read more

"...(and sometimes even nothing but driving on a carpet), it stops with an error that can only be reset with a full reboot. Forgot 1 sock on the floor?..." Read more

"...The first unit we got literally would never finish a cleaning map of our entire house...." Read more

22 customers mention11 positive11 negative

Customers are mixed about the battery life of the robotic vacuum cleaner. Some mention that it does a wonderful job cleaning home with incredible battery life, while others say that it was getting weak and stopped charging. Some customers also mention that the robot randomly restarts 1-2 times a day while docked and needs a hard reset often.

"...The battery lasts a long time. It can take days to run down after it can't find its way back to the charging base...." Read more

"...the vacuum still experienced frequent errors and required constant reboots for minor obstacles." Read more

"...Surprisingly the robot still ran!..." Read more

"...Now cleaning, it cleans well but it is constantly banging into the same things over and over...." Read more

16 customers mention7 positive9 negative

Customers are mixed about the suction of the robotic vacuum cleaner. Some mention that it has great suction and deep cleaning ability, while others say that it will just stay stuck.

"...The D80 got stuck a lot. This one gets stuck just as much, but there is one annoying exception -- if a wheel gets stuck you have to reboot it and..." Read more

"...On the positive side: The suction appears to be very good, and the battery life is phenomenal...." Read more

"...No more as this D10 except for great suction is a piece of junk. My old faithful one quit in March and I immediately ordered a new one...." Read more

"...Suction power was the best I’ve encountered from the Neato line (when using turbo-eco leaves a lot to be desired), same smart mapping system that it..." Read more

14 customers mention6 positive8 negative

Customers are mixed about the ease of use of the robotic vacuum cleaner. Some mention it's easy to setup, use, and maintain, while others say it takes too much effort and never did succeed at single room cleaning. They are also annoyed at how long it takes to completely do the house, and say the setup took several times to take.

"...It was just too much effort and never did succeed at single room cleaning...." Read more

"...it feel 'high end': nice unboxing, high quality look and feel, easy setup, useful and innovative App, easy to empty and clean, and it does a great..." Read more

"...upgrade from the D6 model, I have encountered various issues and inconveniences...." Read more

"...Think about it. How does a round object get in a square corner? Easy to setup, use and maintain...." Read more

40 customers mention0 positive40 negative

Customers are dissatisfied with the stability of the robotic vacuum cleaner. They mention that it gets stuck for no apparent reason, and would meander around aimlessly. Some customers also report that the vacuum fails to go from hardwood to kitchen flooring.

"...the Master Bedroom (top right), in all 3 cases the D10 got hopelessly lost in the TV room navigating into one dead end corner of the room or another...." Read more

"...Now that it has been running a week, I do notice that the robot gets stuck much less than my old Neato robot. So this is a huge plus...." Read more

"...It can't figure out where out where is is. It can't navigate even a minor transition. It doesn't like dark rooms...." Read more

"...-On the fourth try it got stuck under my entertainment center. And it cancelled cleaning again!..." Read more

37 customers mention9 positive28 negative

Customers dislike the appearance of the robotic vacuum cleaner. They say it is flawed, horrible, and useless. Customers are also disappointed in the quality, saying it is over priced, over promising, and under delivering. They mention that the vacuum has many issues and is less reliable than other models.

"...Neato models was unexpected, and the product's actual build quality was disappointing despite its shiny metallic appearance...." Read more

"...But after using this for 6 months I've found this is less reliable than my old Botvac D80 which had no persistent map...." Read more

"...succeeded in making it feel 'high end': nice unboxing, high quality look and feel, easy setup, useful and innovative App, easy to empty and clean,..." Read more

"...for a refund as I am beginning to think that this is just an inherently faulty model and they said i would have to contact amazon for a refund...." Read more

24 customers mention4 positive20 negative

Customers are dissatisfied with the mapping capabilities of the robotic vacuum cleaner. They mention that it can't map their house correctly, the maps are tilted, and the magnetic barriers make it impossible to setup a map. Some customers also report that the map function only works for one level or floor.

"...It doesn't like dark rooms. It can't even run a full mapping session without getting hung up somewhere...." Read more

"...using an Android phone with latest version of Android, the unit WILL NOT complete setup until you either: (a) connect to it using an older..." Read more

"...It can't map my house correctly, the maps are tilted, i.e. walls are not at 90°, which means it is virtually impossible to draw no-go boundaries...." Read more

"...2. After the initial map creation, the robot cannot find half of the map...." Read more

13 customers mention0 positive13 negative

Customers are dissatisfied with the navigation of the robotic vacuum cleaner. They mention that it is very erratic at times, has the worst navigation system ever, and has major issues. Some customers also report that the laser navigation issues and bumpers are faulty. Overall, customers are disappointed with the performance of this product.

"...It can't figure out where out where is is. It can't navigate even a minor transition. It doesn't like dark rooms...." Read more

"...D10 navigation is much worse. Example: banging straight into the same flat wall continuously until a human comes along to move it...." Read more

"...It can't navigate my in floor heater registers - they are flat and flush to the floor - the D10 just stops on top of the vent waits to die...." Read more

"...after weeks of successfully using a map, it will stop being able to navigate it. solution? total reset and fresh map...." Read more

Watch out for what you ask for.
3 Stars
Watch out for what you ask for.
I have had this thing for seven months and would give it a one star but want it to be seen. I have had a Neato for over 15 years and given one as a wedding gift. No more as this D10 except for great suction is a piece of junk. My old faithful one quit in March and I immediately ordered a new one. D 10 came and behaved as of its circuit board was scrambled. Returned and replacement is scrambled also. Calling customer service has not worked as they are following a script and I assume my many problems are not on it. Decided to figure this out myself. I have soft booted, rebooted, even deleted it and started off as a new one. WOW, it did a great run but seldom after that perfect one runs were few and far between. My theory is if it can do a perfect run once in a blue moon it ought to be able to do one every time. I have never seen maps in a way I can pick one as is shown for my son's previous vacs. My previous Neatos used magnetic strips which were easy to use to prevent it from going to an unwanted room. Now I must use physical barriers, bookends or filled water bottles as it will push lighter ones out of its path. My husband keeps telling me to pick out another brand and and he will buy it for me as he’s done with me getting so agitated. I have sent requests on Neatos page and they have not ever got back to me after the get help link ceased working. I am jealous of you all that got a actual working model. Yesterday it ran into the family room but then left never to return. Often it will just skip a room or hallway for no apparent reason. At present I carry it from room to room to vacuum as we have two cats and I need it almost daily.I loved my previous two magnetic strips ones. My son has four (two houses and two floors each) with wonderful maps. Even when I started off a second time as new I never saw the maps. It seems to make a new map every time it runs. Just ran it and this time it came from the kitchen into the living room and down the hall when yesterday it did the kitchen and just went back to it’s charger. If you don’t have the patience of Job or the stamina to try, and try, and try, don’t get this, go elsewhere. My son happened to be here from out of state when it arrived. He loved the suction and wanted it until he saw how it ran. I called my last two FiFi, my French maids. This one is B—-h.
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Top reviews from the United States

Reviewed in the United States on January 7, 2023
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1.0 out of 5 stars Dumb as a post
Reviewed in the United States on January 7, 2023
I have an aging Neato BV-85 robot which does not support a phone app or maps. I THOUGHT the D10 would be very helpful to be able to declare No Go zones.

But it's dumb as a post. As a software engineer I've observed the search and clean algorithms of the BV-85 for 6 years and the D10 is FAR worse.

1. The most attractive feature of the D10 is the ability to declare No Go zones, which work as advertised once you let it do a full house cleaning to generate the lidar map of the house. Note, however, that you need to take a board or something with you and follow the D10 around the house while it does that first cleaning to block it from getting stuck in the No Go zones it doesn't yet know about.

2. The second most attractive feature is the ability to do single room cleaning. Here is fails miserably. If you look at my house map the D10 docking station is at the top left in the TV Room. When I asked it to clean only the Kitchen (at the bottom), the Dining Room (just above the Kitchen) or the Master Bedroom (top right), in all 3 cases the D10 got hopelessly lost in the TV room navigating into one dead end corner of the room or another. In fairness, i had told it that if it couldn't find a matching map to Continue Cleaning. But if that's the case how did it "think" it could find these rooms if it didn't find a matching map? It went nowhere near the door of the room in all 3 cases and never declared "I can't find a matching map". And yet if I asked it to clean the TV room itself or the Living Room (dead center), THOSE worked fine.

3. When navigating the D10 has a large tendency to do random turns (sometimes twice all the way around) and rarely navigates in a straight line when traveling to or returning from a room. When navigating to a remote room it rarely takes the straightest path and often follows a circuitous route (under the sofa and around a chair and THEN to the remote room). That's a sign of poor software design. See attached video.

4. The D10 has a lidar sensor up top and a side proximity sensor, but it seems to ignore them much of the time. When turning a corner and trying to find the new wall it is awful at doing so - FAR worse than the BV-85, which would usually find the wall on the first try without bumping into the wall. The D10, however, seems to ignore its sensors and bumps into the wall 3-4 times before really finding the wall. When navigating it often approaches a wall at a 45 degree angle and bumps into it, despite having a map and despite having lidar.

5. Sometimes when trying to find a doorway it is completely incompetent and keeps bumping into the wall again and again and again. See attached video.

6. Tech Support was not helpful at all, other than to tell me that the docking station had to have 3 feet of total clearance around it and nothing within 10-15 feet is allowed to have moved since the map was generated. I have no such place in my house. And if I did I wouldn't put a D10 sticking out like a sore thumb there. I want it docked out of the way and mostly out of sight.

I returned the D10 after weeks of trying to get it to work as advertised. It was just too much effort and never did succeed at single room cleaning. It's sad - I had been a huge Neato fan but now I'm going to buy anything BUT Neato.
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Reviewed in the United States on March 25, 2022
Reviewed in the United States on July 28, 2023
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1.0 out of 5 stars I'll never buy a Neato product again.
Reviewed in the United States on July 28, 2023
tl;dr: Neato appears to be have become a company run by business men maximizing margins instead of the innovative engineering company they were years ago.

After owning the D6 model for many years now, I was in the market for an upgraded robovac for my upstairs floor. With the competition looking pretty good, my decision came down to not wanting to install multiple apps and try to keep all my vacs in 1 place. That was my first surprise, you see the D10 doesn't work on the "Neato" app, no you need the "Neato" app with the white background. So I found myself having to use 2 apps anyway. While it was annoying, I decided to just go with it since the D10 is an upgrade from the D6 I love, right? Right??
From the photos it definitely looked like an upgrade in quality from the D6, very shiny metallic look to it. However, upon unboxing, it looks like they just spent the effort in making it appear better quality while downgrading every aspect of it from the D6, but I'm sure at least their margins got a bump.
Fast forward 2 months into ownership; We come home to a weird noise upstairs during the vacuums scheduled time. We find the Neato had mounted a blanket and was stuck, but just repeatedly attempted to drive off the blanket for what I'm guessing must have been over an hour as there was rubber dust everywhere and burned rubber in the carpet where the wheel was. Contacted support and initially they told me the wheel has to be free from debris to operate, after a few attempts I finally got the tech to understand the wheel was the debris. Instead of sending me a new wheel however, they informed me I would need to send the vac in for service with the instructions that the Neato would have to be clean of all hair and dust or they wouldn't service it...
6 weeks go by and we finally put the Neato back in service. Now every time it snags the smallest piece of cloth or cable or literally anything (and sometimes even nothing but driving on a carpet), it stops with an error that can only be reset with a full reboot. Forgot 1 sock on the floor? That's 5 minutes gone rebooting the entire bot. The days of just removing the sock and returning the Neato relatively close to where it was like the D6 are gone.
On the positive side: The suction appears to be very good, and the battery life is phenomenal. While our unit isn't the biggest, the D6 (with degraded battery from years of operation) usually uses around 80% of its capacity to do the same Sq ft. as the D10 in 20% usage.
Neato was a leader in the past, but with competition caught up and Neato going backwards, I will not be purchasing their products ever again.

Summary: The Neato D10 vacuum has fallen short of expectations compared to previous Neato models. The company's focus on maximizing margins seems to have come at the expense of innovative engineering. While initially drawn to the D10 as an upgrade from the D6 model, I have encountered various issues and inconveniences. The use of two different apps for different Neato models was unexpected, and the product's actual build quality was disappointing despite its shiny metallic appearance. Additionally, the vacuum got stuck on a blanket, and was damaged. After weeks of waiting for repairs, the vacuum still experienced frequent errors and required constant reboots for minor obstacles.
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