I'm just going to start off by saying this is my favorite toothbrush that I have owned so far, even if it is very pricey! Prior to this toothbrush, I have been alternating between an Oral-B electric toothbrush with a round head and a traditional toothbrush.
The toothbrush arrives well packaged and is very easy to setup. I do use the app (iOS) while brushing my teeth. The build quality is top notch, it doesn't feel cheap. This should be expected being how expensive this toothbrush can go for. One of the reasons I chose this toothbrush over the lower models is due to its design and not having a physical button where grime can build up. The fewer crevices there are, the easier it is to keep the toothbrush clean and functioning properly.
The charging puck is nice and works well. If I had any suggestions of improvement, it would be that the plastic piece that sits on top of the charger snap in place instead of just resting on top. It's so lightweight that and doesn't secure itself, that any attempt to move the charger or a bump to it can knock the plastic mount off of the charging puck. Other than that, the toothbrush sits securely and I haven't had an incident yet that could knock the toothbrush off.
When brushing my teeth, I use the app and set the tooth brush to it's deep clean mode for a longer brush time. I can honestly say I don't recall my teeth ever feeling this clean from brushing at home. The closest experience I can compare it to is after having my teeth cleaned at the dentist. My whole mouth feels cleaner, my teeth feel smooth and polished, morning breath has been greatly reduced, and I have even noticed my teeth looking noticeably whiter as this toothbrush does an excellent job at removing stains (I don't smoke, but I do drink coffee and sodas). I was starting to notice this within the first 2 weeks of using the toothbrush and after about 1.5 months of use I still have the extra clean feeling after every brush and more stains have been removed from my teeth.
The toothbrush is very easy to keep clean, especially with fewer crevices for grime to get caught up in. I also find that this toothbrush is less messy when being used, less drippage and such. My previous toothbrush, an Oral-B was horrendous for this. It had lots of crevices for grime to get into and the design of the brush heads allows toothpaste and saliva to drip down the handle. No such problem with this toothbrush.
When I first got the toothbrush, one of my initial complaints was that it didn't allow me to capture my brushing data into Apple Health. But a few weeks ago Philips released an update to their app that does allow some data to be recorded into Apple Health, so that is a good start. Another complaint that I have which is related to the app (and how the toothbrush interprets input) is I sometimes run into problems with the toothbrush and app properly capturing the position and placement of my toothbrush. Even though I may be brushing in the area it wants me to, sometimes it has a hard time recognizing if I am brushing on the outside or the inside. When this happens, it may not flag enough time being brushed in that area and want me to brush for an additional amount of time to touch up those areas. And it isn't always the same area. This may be due to a calibration problem and it would nice if there was an easy way to quickly recalibrate the toothbrush so that it can better identify its position.
On a side note, if you plan to use the app to track your brushing habits, I recommend getting something to mount your phone to your mirror. It will make using the app while brushing a lot easier.
I do like how the app and toothbrush track the life of your brush head and recommends when it is time to replace it. Typical recommendation to replace a brush head is ever 3 months. I am currently two weeks away from 2 months of use and based on my current usage, it looks like I will be prompted to replace my brush head in about 2 weeks. So why am I getting about 2 months use out of my brush head instead of three? If I had to guess, it may be due to me doing the Deep Clean option which runs for 50% longer than a typical brushing session, 3 minutes vs 2 minutes. As such, the app and toothbrush may not be calculating my brush head use by number of sessions (like it displays it as) but really by how much time the brush head is used for.
TL;DR
The toothbrush is phenomenal but pricey. If you don't mind spending the money, or find it on sale, you won't be disappointed in the performance of the toothbrush. It does an excellent job at cleaning your teeth and removing stains. The app is decent, but there is always room for improvement. But seeing that improvements have already been made in the short time I have been using the toothbrush, I am hopeful that the app will continue to get better in the coming months. Adding an easy to use recalibrate option for its positioning awareness, I think, will be extremely helpful. I would also like to see more data being captured in Apple Health instead of just brush duration. The app captures a lot more data points that I would like be viewed in Apple Health as well. Not sure if this is a limitation with Apple Health or the app.
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From the brand
From the manufacturer
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| Philips Sonicare Prestige 9900 | Philips Sonicare ExpertClean 7500 | Philips Sonicare DiamondClean 9300 | Philips Sonicare DiamondClean 9500 | Philips Sonicare DiamondClean 9750 | |
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| Customer Reviews |
1,577
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10,466
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10,097
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4,414
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2,394
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| Price | $329.96 | $199.99 | — | — | $339.96 |
| Brushing Modes | 1. Clean 2. White+ 3. Deep Clean+ 4. Gum Health 5. Tongue Care | 1. Clean 2. White 3. Gum Health 4. Deep Clean+ | 1. Clean 2. White 3. Gum Health 4. Deep Clean+ | 1. Clean 2. White+ 3. Deep Clean+ 4. Gum Health 5. Tongue Care | 1. Clean 2. White+ 3. Deep Clean+ 4. Gum Health 5. Tongue Care |
| Pressure Sensor | Vibration + Light + Motion. Adapts in real time | Vibration | Vibration + Light | Vibration + Light | Vibration + Light |
| Connects to Sonicare App | ✓ | ✓ | ✓ | ✓ | ✓ |
| Smart Sensors | SenseIQ Technology - Brushing Time, Frequency, Pressure, Location, Scrubbing, automatic real time adjustments | Brushing Time, Frequency, Pressure | Brushing Time, Frequency, Pressure, Location, Scrubbing | Brushing Time, Frequency, Pressure, Location, Scrubbing | Brushing Time, Frequency, Pressure, Location, Scrubbing |
| Travel Case | Premium leatherette travel charging case | Charging travel case | Premium travel case | Charging travel case | Charging travel case |
| Brush Heads | 1 - All-in-One Premium brush head (Cleaning, Whitening, Gum Health) | 2 | 3 | 4 | 4 + 1 Premium brush head holder |
| Plaque Removal (vs. Manual Toothbrush) | 20X Better | 10X Better | 10X Better | 10X Better | 10X Better |
Compare with similar items
This Item  Philips Sonicare 9900 Prestige Rechargeable Electric Power Toothbrush with SenseIQ, Champagne, HX9990/11 |  |  |  |  |  | |
| Price | -13% $329.96 List: $379.96 | -9% $236.00 Typical: $259.00 | $109.96 | $339.99 | -11% $176.98 List: $199.96 | -18% $279.96 List: $339.99 |
| Price Per Unit | $329.96 / Count | $118.00 / Count | $109.96 / Count | $339.99 / Count | $176.98 / Count | $279.96 / Count |
| Delivery | Get it as soon as Thursday, May 16 | — | Get it as soon as Thursday, May 16 | Get it as soon as Thursday, May 16 | Get it as soon as Thursday, May 16 | Get it as soon as Thursday, May 16 |
| Customer Ratings | ||||||
| Battery life | ||||||
| Value for money | ||||||
| Easy to use | ||||||
| Longevity | ||||||
| For traveling | ||||||
| Sold By | Amazon.com | thehappystore | Amazon.com | Amazon.com | Woot | Amazon.com |
| power source | Battery Powered | Battery Powered | Corded Electric, Battery Powered | Battery Powered | Corded Electric | Battery Powered |
| operation mode | Automatic | Automatic | Semi-Automatic | Manual | Automatic | Semi-Automatic |
| number of settings | 3 | 5, 4 | 3 | 5 | 4 | 5 |
| target audience | Unisex-Adults | Unisex-Adults | Unisex-Adults | Unisex-Adults | Unisex-Adults, Boys, Girls | — |
| handle material | Plastic | Plastic | Plastic | Plastic | Plastic | Plastic |
| weight | 405 grams | — | 377 grams | 3.45 pounds | 590 grams | 0.02 pounds |
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Reviews with images
Excelente compra
No había tenido un tiempo adecuado para hacer una reseña, importante soy de Chile, hice una revisión antes de hacer esta compra sobre distintos cepillos eléctricos. Tenía un cepillo al cual se le murió la batería, no de esta marca, el anterior me duro 3 años, sentía que lavaba bien. Primera impresión del sonicare es hermoso, lo elegí en rosado netamente porque es el color que me encanta. Viene con cargador de base en pedestal, cepillo, un cabezal, el cable, y el estuche portatil que también sirve para cargarlo (con puerto usb c). Llegó el 11 de abril aprox 3 días antes de lo presupuestado, y la verdad es que aún no he tenido que cargarlo nuevamente estoy usandolo con la batería que venía. Además del cepillo, compre 4 cabezales más extra. Ahora al momento de usarlo se nota la superioridad con el cepillo eléctrico anterior, siento que este alcanza mayor profundidad y se siente más suavecitos los dientes. En lo personal me lavo más de 2 minutos (el temporizador termina a los 2 mns y lo enciendo nuevamente). Lo llevo a todos lados al trabajo, de viaje, me encanta. Si la app no funciona en Chile tengo pendiente descargarlo por apk. Pero el cepillo en sí funciona excelente. También tiene una luz que se enciende en la base al lavarte los dientes si presionas mucho. Para quien pueda y este dispuesto a hacer la inversión considerando que estos cepillos duran alrededor de 3 a 5 años. Creo que el precio no es en el momento si no que considerando la utilidad que representa, el tiempo de duración y su uso. Considerando estos puntos, no es un costo tan grande si otro más barato dura menor tiempo y debes comprar más.
Top reviews from the United States
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Reviewed in the United States on December 30, 2021
Size: 1 Count (Pack of 1)Color: MidnightVerified Purchase
Reviewed in the United States on January 4, 2024
Size: 1 Count (Pack of 1)Color: MidnightVerified Purchase
Reviewed in the United States on May 5, 2024
Size: 1 Count (Pack of 1)Color: PinkVerified Purchase
No había tenido un tiempo adecuado para hacer una reseña, importante soy de Chile, hice una revisión antes de hacer esta compra sobre distintos cepillos eléctricos. Tenía un cepillo al cual se le murió la batería, no de esta marca, el anterior me duro 3 años, sentía que lavaba bien. Primera impresión del sonicare es hermoso, lo elegí en rosado netamente porque es el color que me encanta. Viene con cargador de base en pedestal, cepillo, un cabezal, el cable, y el estuche portatil que también sirve para cargarlo (con puerto usb c). Llegó el 11 de abril aprox 3 días antes de lo presupuestado, y la verdad es que aún no he tenido que cargarlo nuevamente estoy usandolo con la batería que venía. Además del cepillo, compre 4 cabezales más extra. Ahora al momento de usarlo se nota la superioridad con el cepillo eléctrico anterior, siento que este alcanza mayor profundidad y se siente más suavecitos los dientes. En lo personal me lavo más de 2 minutos (el temporizador termina a los 2 mns y lo enciendo nuevamente). Lo llevo a todos lados al trabajo, de viaje, me encanta. Si la app no funciona en Chile tengo pendiente descargarlo por apk. Pero el cepillo en sí funciona excelente. También tiene una luz que se enciende en la base al lavarte los dientes si presionas mucho. Para quien pueda y este dispuesto a hacer la inversión considerando que estos cepillos duran alrededor de 3 a 5 años. Creo que el precio no es en el momento si no que considerando la utilidad que representa, el tiempo de duración y su uso. Considerando estos puntos, no es un costo tan grande si otro más barato dura menor tiempo y debes comprar más.
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Top reviews from other countries
Jesus
Cumple lo que anuncia.
Reviewed in Mexico on March 8, 2024Size: 1 Count (Pack of 1)Color: MidnightVerified Purchase
Pistol Pete
Works Great! 100 times better that Oral B
Reviewed in Canada on July 30, 2022Size: 1 Count (Pack of 1)Color: MidnightVerified Purchase
JosE
Excellent but not worth the price in Canada
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mccp
perdida de dinero
Reviewed in Mexico on December 23, 2023Size: 1 Count (Pack of 1)Color: MidnightVerified Purchase
Amazon User
Expensive, broke down in 17 months; non-existing “customer service”
Reviewed in Canada on January 13, 2024Size: 1 Count (Pack of 1)Color: ChampagneVerified Purchase
