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Reviews
4.0
4Rated 4 stars out of 5(756)
Customers Say
Customers like the comfort, style, and quality of the boots. They mention they're extremely comfortable, have soft footing inside, and a timeless style. Some also say the boots are great value for money. However, some customers have issues with stiffness and mixed opinions on durability, fit, and leather quality.
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Fit Survey:
70% True to size
87% Felt true to width
69% Moderate arch support
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Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Poor SupportGreat Support
Do not buy these until they change back to their old ways. I will never buy Dr. Martins again. Been wearing this brand for 20 years and they have sunk to a new low. These are cheap junk leather boots, they could have gotten a better boot at Wal-Mart for a cheaper price. They look and feel like plastic. These are cheap, do not buy, like I said I have been wearing Docs forever and they are nothing like they used to be. I am very disappointed, go to Wal-Mart if you want cheap leather boots! These are not what they used to be.
DONT B, Zappos Customer,
108 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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UPDATE to my review of June 22, 2018 (filed as "Zappos Reviewer").
It is hard to express how furious I am. The quality of Docs continues to descend into nothingness. This pair, which I received on April 24, have failed. This after under three months of wear-and-tear at a desk job and minimal wear at home.
The first two pics are from today (7/18/18) of this pair demonstrating what has happened after less than three months. The other two pics (9/30/17) are of my last pair, which had the same failure as the pair before them.
With my previous pair, they generously offered me the opportunity to ship them to corporate for an examination at my own expense. If they found a manufacturing problem, they would replace and reimburse. Otherwise, I could have them back (a few weeks later) at my own expense for shipping.
A more expensive product. A warranty that comes at cost to the consumer. What happened?
Fool me once, shame on you. Fool me twice, shame on me. Fool me thrice, lost a customer for life.
Doctor Martens. Once a great, high-quality boot. Now more overpriced crap.
After more than 25 years of loyalty, it looks like I'm punching out on Docs and looking for something new. Any recommendations?
I'd also recommend:
Anything else...
Greg, Zappos Customer,
68 found this review helpful.
Overall1Rated 1 star out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
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These boots are of poor quality! Dr. Martens used to be made of finest quality material. No longer.
Darlene C, Zappos Customer,
55 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
These are fantastic boots. I've worn Doc Martens for more than 15 years now, and each time I get close to wearing out one pair, I immediately start shopping for my next. Here are a couple points to consider before buying these boots: 1) They run a bit large. I wear a US size 10 for everything (running shoes, basketball shoes, dress shoes, and so on), but I had to go with a UK 8 (US size 9) for these boots because the UK 9s were way too big. 2) These boots need be broken in a bit before they start fitting comfortably. If you are a first-timer to wearing Doc Martens boots, don't give up on them just because they don't feel good at the beginning. I would suggest just wearing them around the house for a couple hours at a time for the first week or so, and after that they should feel great.
I'd also recommend:
Timberland, Clarks Originals
Anonymous, Zappos Customer,
28 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
When I was a teenager, back in the early 90's, I scrimped and saved my pennies for months and months so that I could buy my very own pair of Docs. I wore them the last two years of high school, all through college, every single day for many years of work in restaurants and kitchens. They finally gave up the ghost about three years ago, after lasting through a good many years of very hard use. I was sad to think that I would never own another pair. I have bad feet, though (see years of working in kitchens) and no pair of boots that I have owned has come close in comfort to my good old Docs. Finally, sick of wearing nothing but sneakers or suffering agony all day, I sucked it up, encouraged by favorable reviews, and bought a pair of Docs again. I ordered the Aztec, since that was the only pair in my size that Zappos had available, and since I do not feel quite punk rock enough anymore to pull off a cherry pair. The leather feels good and sturdy and has a nice distressed look, so that I was able to wear them without them screaming "We are new shoes!" The pictures really do not do them justice. I carefully inspected all the seams and stitching and was pleasantly surprised to see that it looks as good and heavy duty as ever. They were comfortable out of the box, without the agony I remembered from breaking in that first pair long ago. In fact, I put them on and went straight on a road trip, where they remained comfortable and wonderful while I ran around like a maniac setting up an art event. I credit their comfort, and my lack of aching feet, for the continued survival of a particularly rude parking warden. I will have to wait and see how long they last, but right now I am surprised how pleased I am with them. As comfortable as they are out of the box, I hope they get even better as they break in the way Docs do. And as always, Zappos is wonderful and their shipping is amazingly fast. I got these boots within two days of placing my order even though they were going to a PO box and the Zappos representative warned me that it might take a week.
Kristi H, Zappos Customer,
25 found this review helpful.
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