I’m going to reveal the XM3 operating secrets that Sony’s horrible documentation won’t tell you about. I spent *hours* on chat with Sony’s tech support. Turns out Sony’s own support doesn’t know this product too well and they mostly misguided me. Here’s what you must know to be a happy XM3 customer:
1. Earbud Fit: It’s 100% true: You must have a tight ear canal fit to get the benefit of Sony’s excellent noise cancelling. I can’t emphasize this enough. Sony’s gives you lots of ear tip options and don’t assume both ears need the same tips. If you’re hearing ambient noise from one or both earbuds in full noise canceling mode, you need to install bigger / squishier ear tips. Put in the earbuds with the Sony logo facing down , push in, and rotate forwards to parallel (90 degrees turn up).
2. Pairing. When you open and take out the buds they go into pairing mode…but good luck getting a second device to pair. The trick: Put the earbuds in your ears and press on both buttons simultaneously for ~7 seconds until you hear the pairing announcement and now you can pair with another device.
3. Getting Noise Cancelling All The Time: The Sony Headphones app (at least on iOS): What an option overload of an app. Sony gives you all these location options to automatically select what kind of noise cancelling you want (from full, to variable, to none). Technically the left earbud button lets you cycle between noise canceling/ partial / none but I found it was too easy to turn off noise canceling, so here’s what you do: First, you must ensure that the XM3s are “Connected” on your iPhone. Go to Settings / Bluetooth /Device List and select the WF-1000XM3s. If you have other devices paired to the XM3 in proximity, like your Apple Watch, you’ll need to *manually* select the XM3s on your iPhone. You’ll hear about the connection status in your left earbud. Once connected to your iPhone, launch the Sony Headphones App. IF YOU WANT FULL NOISE CANCELLING ALL THE TIME: I suggest turning the “Adaptive Sound Control” off and using the “>” to set more options. Next to “Detection of Actions” and * the App lets you set four settings for noise canceling. You can decide what to do but if you want full noise cancelling on in all cases, you then turn on Ambient Sound Control and select full Noise Canceling by moving the slider button all the way to the left for each of “Staying” “Walking” “Running” “Transport”, but please note, you might not want full Noise Canceling for some of those activities and Sony gives you that option, including automatic switching based on location (which I turned off). BUT PLEASE NOTE: This noise-canceling-all-the-time setup *deactivates* your ability to cycle between noise canceling modes via the left earbud so if you want to hear ambient sounds you’ll need to press and hold your left earbud.
4. Full Reset. To do a factory reset, you put the buds back in their fancy case and hold down both buttons until you get fast red flashes and then release. You should see blue flashes and you’re done. The buds can pair with 8 devices but only one at a time. It’s easy to go from iPhone to Watch and back…on the Watch you need to select the XM3s from the menu when prompted. Note that the Sony Headphone App will not connect to your buds if they’re bluetoothed to another device (like your watch): You have to go back to your Bluetooth device menu on your iPhone (Settings / Bluetooth / My Devices ) and manually select the WF-1000XM3s (likely towards the bottom of the list).
Otherwise, these are elegant devices that stay put (I’ve never even come close to having them come out at the gym) and the sound quality is terrific as is the noise cancelling at the noisy gym. Sony’s packaging is just like Apple’s: A beautiful thing to behold…just too bad there’s not a cheat sheet for basic operations / issues included!! Good Luck and hope this helps.
Style:
WF1000XM3
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Alexa Built-in
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Sony WF-1000XM5 The Best Truly Wireless Bluetooth Noise Canceling Earbuds & in-Ear Headphones with Alexa Built-in, Silver
$298.00
(4,170)
Only 9 left in stock - order soon.
$298.00
(4,170)
Only 9 left in stock - order soon.
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This Item  Sony WF-1000XM3 Industry Leading Noise Canceling Truly Wireless Earbuds Headset/Headphones with Alexa Voice Control And Mic For Phone Call, Silver | Recommendations  |  |  |  |  | |
| Price | — | -20% $48.00 List: $59.99 | -20% $119.95 List: $149.95 | $119.99 | -32% $169.00 List: $249.00 | $198.00 |
| Delivery | — | Get it as soon as Thursday, May 8 | Get it as soon as Wednesday, May 7 | Get it as soon as Thursday, May 8 | Get it as soon as Thursday, May 8 | Get it as soon as Wednesday, May 7 |
| Customer Ratings | ||||||
| Sold By | — | Amazon.com | WORLD WIDE STEREO | Amazon.com | Amazon.com | WORLD WIDE STEREO |
| connectivity tech | Bluetooth, NFC | Wireless | Wireless | Wireless | Wireless, Bluetooth, Apple H2 Chip | Bluetooth |
| headphones form factor | In Ear | In Ear | In Ear | In Ear | In Ear | True Wireless |
| noise control | active noise cancellation | — | active noise cancellation | active noise cancellation | active noise cancellation | active noise cancellation |
| headphones jack | No Headphone Jack | No Jack | Attribute not applicable for product | — | — | No Jack |
| cable feature | Without Cable | Without Cable | Without Cable | — | With USB-C Cable | Detachable |
| control type | Voice Control | Voice Control | Voice Control | — | Call Control, Volume Control, Media Control, App Control, Voice Control, Noise Control, Siri | — |
| water resistance | not water resistant | water resistant | waterproof | water resistant | water resistant | water resistant |
| material | Plastic, Rubber | Plastic | Plastic | Plastic | Plastic | Plastic |
| model name | WF-1000XM3/S | WFC510/B5 | Live Free 2 | WF-C710N/B | AirPods Pro (2nd Gen, 2023) | LinkBuds Fit |
| frequency range | 20Hz - 20kHz | 20 Hz - 20,000 Hz | 20 Hz - 20 kHz | — | — | — |
From the manufacturer
WF-1000XM3
A new age of wireless freedom.
Industry-leading Noise Canceling Truly Wireless Earbuds with Alexa Voice Control
Digital Noise Cancellation
Industry-leading Digital Noise Cancellation
Industry-leading digital noise cancellation technology means you hear every word, note, and tune with incredible clarity, no matter your environment. Additional microphones also assist in isolating sound while talking on the phone, resulting in improved phone call quality.
Proprietary technology for premium sound
Sony’s proprietary HD Noise Canceling Processor QN1e brings the WF-1000XM3 to the pinnacle of noise cancellation. With 24bit audio signal processing and best in class signal-to-noise ratio, the WF-1000XM3 headphones dramatically improve the sound quality of whatever you choose to listen to.
Extended battery life plus quick charging
Enough power to last all day. Get up to 6 hours of battery life on a single charge, and the charging case supplies another three full charges, delivering up to 24 hours of battery life. Low on battery? 10 minutes of charge time gives you up to 90 minutes of playback.
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Amazon Alexa Built-In
Alexa-enabled for hands-free voice access to music, information, and more.
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Touch control panel
Tap or swip the panels with your fingertip.
Change the track, activate your phone’s voice assistant, and take or make calls.
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Quick Attention Mode
Place your hand over the left earbud.
Turn the volume down and deactivate noise canceling for instant conversation.
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Music will automatically pause and resume.
When the headphones are removed from your ears and put back in.
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Smart Listening by Adaptive Sound Control
Automatically switches to ambient sound mode based on your activity.
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Sony I Headphones Connect app for Android and iOS
Smart Listening technology to control your ambient sound settings and adjust the sound levels.
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Tap and hold the right earbud.
Activate your smartphone’s voice assistant with a simple touch.
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Hear essential sounds when you’re on the move.
Switch to Ambient Sound mode with the Sony | Headphones Connect App.
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Conversation flows freely.
With easy, hands-free calling. Leave your phone where it is: just speak with a tap.
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Auto on / Auto off
Automatically turns on and off to save battery when not in use.
Sony True Wireless Headphones
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Noise Canceling
Yes / Industry Leading
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Noise Canceling
Yes
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Noise Canceling
N/A
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-
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Battery Life
8 Hrs (24 Hrs with case)
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Battery Life
6 Hrs (18 Hrs with case)
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Battery Life
10 Hrs (20 Hrs with case)
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-
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Hands Free Call
Yes, with Beam Forming Microphone
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Hands Free Call
Yes
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Hands Free Call
Yes
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-
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Water Resistant/Splash Proof
Yes / IPX4
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Water Resistant/Splash Proof
N/A
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Water Resistant/Splash Proof
Yes / IPX4
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Special Features
LDAC Support, Speak to Chat, Touch Panel
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Special Features
Touch Panel
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Special Features
Button Control
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Product information
| Frequency Response | 20000 Hz |
|---|---|
| Headphones Jack | No Headphone Jack |
| Model Name | WF-1000XM3/S |
| Connectivity Technology | Bluetooth, NFC |
| Wireless Communication Technology | Bluetooth |
| Included Components | Charging Case, Triple Comfort Earbuds (S, M, L × 2) Long Hybrid silicone rubber earbuds (SS, S, M, L × 2), Warranty Card, Operating Instruction, Reference Guide, USB Type-C™ cable (Approx.20cm) |
| Age Range (Description) | Adult |
| Material | Plastic, Rubber |
| Specific Uses For Product | Communication |
| Recommended Uses For Product | Calling, Music |
| Compatible Devices | Bluetooth, NFC-enabled devices |
| Theme | Headphones |
| Control Type | Voice Control |
| Cable Feature | Without Cable |
| Item Weight | 4 Grams |
| Water Resistance Level | Not Water Resistant |
| Frequency Range | 20Hz - 20kHz |
| Customer Package Type | FFP |
| Unit Count | 1.0 Count |
| Style | WF1000XM3 |
| Control Method | Touch, Voice |
| Number of Items | 1 |
| Controller Type | touch-based voice control (Bluetooth) |
| Battery Life | 8 Hours |
| Audio Driver Type | Dynamic Driver |
| Bluetooth Range | 10 Meters |
| Bluetooth Version | 5.0 |
| Carrying Case Material | plastic |
| Carrying Case Color | black |
| Earpiece Shape | Rounded tip |
| Is Autographed | No |
| Number of Power Levels | 1 |
| Series Number | 1 |
| UPC | 027242914452 |
| Global Trade Identification Number | 00027242914452 |
| Manufacturer | Sony |
| Product Dimensions | 5.6 x 4.72 x 2.5 inches |
| Item Weight | 0.141 ounces |
| ASIN | B07TD96LY2 |
| Item model number | WF-1000XM3/S |
| Batteries | 1 A batteries required. (included) |
| Customer Reviews |
4.2 out of 5 stars |
| Best Sellers Rank | #144,825 in Electronics (See Top 100 in Electronics) #6,998 in Earbud & In-Ear Headphones |
| Is Discontinued By Manufacturer | Yes |
| Date First Available | July 5, 2019 |
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Almost perfect
Sony almost defined perfection with these earbuds. They check off nearly all the boxes: Small stylish design for the buds and charger/storage case; decent battery life; and exquisite noise cancellation. The sound quality is among the best I have heard used, with excellent and customizable bass. The mids and highs are equally balanced and clear. I am a real audiophile, and I own just about every pair of high-end earbuds and earphones on the market today. These earbuds easily dominate the current market with two exceptions: 1) noise cancellation; and 2) call clarity. First, the noise cancellation is easily the best for wireless earphones, but it differs from Sony's high-end earphones or other competitor's full earphone (cans). However, in a small form factor some of this is expected. Buds are never going to seal like over-the-ear headphones. The noise cancellation filters out about 90% of background noise, but it is still there. The background noise is most prominent when you are not playing music, so you cannot use these to medicate or tune out background noise; it works best with music to override the remaining background noise. However, one of my favorite features, which I have not found on any other earbud/earphone, is Sony's auto adapt noise cancellation feature. The earbuds listen to outside sound and automatically adjust the level of noise cancellation. For example, the earbuds correctly switched from transit mode while I was on the train to walking when I got off the train. This is a spectacular feature for commuters using different transportation. I had maximum noise cancellation on the train, but when I was in traffic I could hear the cars and nearby noises. The adapt feature works correctly about 98% of the time. The second main area where these earbuds need improvement is their calling feature. The earbuds are unfortunately useless when making a telephone call. While I heard callers loud and clear, people consistently could never hear me – even in quiet rooms. I hope Sony will correct this issue with a firmware update. This lack of telephone clarity prevents these earbuds from being the commuter's ultimate earbuds. Sony did a great job with the phone app, which is rare among even the best audio companies. Often the app is a huge downfall. The app has a variety of custom equalizers, plus the ability to set and customize your own. It expertly controls the features of the earbuds, including the level of noise cancellation and auto adapt function.
Top reviews from the United States
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Top reviews from other countries
- Paul ThompsonReviewed in the United Kingdom on March 17, 2020
Great quality
Color: BlackStyle: WF1000XM3Verified Purchase - Karthick PNKVReviewed in India on September 17, 2020
Late to launch in India: WF-1000XM3 is a pocket dynamite
Color: BlackStyle: WF1000XM3Verified Purchase
Let me get straight to the point - I got this earphones on its launch day in India for ₹16,490 (With card offer 1500 off from ₹17,990). Here's my review.Karthick PNKVLate to launch in India: WF-1000XM3 is a pocket dynamite
Reviewed in India on September 17, 2020
Sound quality - 4.75/5
This is a mind-blowing pair to own and it outputs insanely clear mids/vocals! Bass/lows are more than sufficient, Instrument separation is incredibly awesome hence the highs are good but you may feel the fatigue in an hour if you boost the highs in the Sony app.
Pairing & performance with devices - 4.25/5
Pairing process is pretty simple just like any other TWS. You have to take the buds out of the case then the phone detects it.
There is NO multiple device connection here again something Sony should work on for this price next time.
Each time I have to end connection with a device to connect with another one.
For some reasons, Connection with windows 10 laptop was cranky every single time. It produces weird cut off / hiss sound which makes me not to use at all with them. With phones I had to no issues at all. I connected with my Huawei P30 Pro and Realme X2 Pro, X2 Pro gave the better maximum sound compared to P30 Pro. So test it with your devices (if you have multiple) and choose the right one. That doesn't mean P30 Pro output was bad, it's just that I had to keep 100% volume to get what I want as opposed to 70% volume in Realme X2 Pro.
Features - 4/5
Yes the Sony headphones app lets you customise sound stage to your liking and offers control over noise cancellation levels whether you want ambient outside sound or not etc.,
There is no waterproofing and no wireless charging either which is a bummer at this price!
Build quality and looks - 4.25/5
It's well built and looks dashing , quite premium thanks to its copper black/white colour combination.
On the flipside it's bulky and even the buds is larger than most others.
I felt the lid quality could have been better on the case.
Noise cancellation - 4.5/5
Honestly I was expecting a bit more of noise cancellation since I own it's bigger brother WH-1000XM3 too and that one is the king of NC . Nonetheless WF-1000XM3 cancels out most low frequency noise out of the equation and overall I would say it does best in TWS world. Expecting better NC in its next version.
Call quality - 4.5/5
For my first call, it sounded the worst and muddy. I thought fine this thing is not built for this functionality lol. I don't know what happened after few days of burn in, both music quality and call quality were improved especially call quality improved dramatically! Although there is a stupid sound that could be heard all along the call(Like a vacuum may be because of noise cancellation? Who knows) which is annoying.
Battery life - 4.75/5
Exactly delivers what was promised. 5.45hrs I got against claimed 6hrs with Noise cancellation (I use NC always ON) and the case provide three times of 6hrs. Excellent!
Charging time is weird though. The red light doesn't go away even after 4hrs(with 18W Type C charger). So the next time I charged approx for 2hrs and disconnected even though red light was glowing and found it charged 100% already. Looks like a bug.
Overall - 4.5/5
If you prefer class leading sound quality and noise cancellation over features (like waterproof, wireless charging) and you want the absolute beast , Doesn't matter the cost - Then buy it. You won't regret.
Pics : Huawei P30 Pro & Canon EOS 77D
Edit: Lightroom
Images in this review
- ShaneReviewed in Singapore on July 12, 2020
A great product
Color: BlackStyle: WF1000XM3Verified Purchase -
Roderick DelacroixReviewed in Mexico on December 1, 2021
Buena compra
Color: SilverStyle: WF1000XM3Verified Purchase -
Marcus CavalcanteReviewed in Brazil on March 21, 2020
Impressionante em todos os sentidos. Produto de alta qualidade.
Color: SilverStyle: WF1000XM3Verified Purchase
Depois que comecei a usar esses não quero outro, esses têm recursos impressionantes para configurar no App no celular.Marcus CavalcanteImpressionante em todos os sentidos. Produto de alta qualidade.
Reviewed in Brazil on March 21, 2020
A bateria dura umas 6 horas utilizando configuração de redução de ruído. Carrega muito rápido com 3 pontos de contato e na caixinha dele também tem bateria recarregável.
A qualidade dos materiais e excelente. Nas partes de borracha o material é muito resistente e tem sensor que "percebe" quando colocamos ou retiramos os fones e podemos até configurar para dar pausa quando retiramos da orelha.
Quando colocamos os fones devemos girar um pouco para melhor encaixe nos ouvidos.
A cor é discreta.
A caixinha parece um pouco grande em relação aos concorrentes mas cabe muito bem no bolso.
Nos próprios fones têm sensor que aceita pequenos toques para mudar configurações de uso, basta pré-configurar até 6 opções no App no celular. Dá para configurar cada lado de forma diferente, por exemplo, um lado pode ser para dar pausa/play/anterior/próxima faixa e no outro aumentar/diminuir volume ou acessar Alexa ou acionar o redutor de ruído e outros.
A redução de ruído é impressionante e dá para deixar ressaltado somente voz, assim você pode configurar o volume de voz que pode querer ouvir e isolar outros sons ou isolar tudo.
Para dormir em local barulhento e ideal, aliás esse foi o motivo de minha compra e estou muito satisfeito. Chego a ter que informar que vou por o fone para que não pensem que não quero dar atenção mesmo estando acordado.
O bluetooth é 5.0 então pega até nos outros cômodos e dá pra ficar ouvindo música com excelente qualidade fazendo outras coisas tranquilamente.
A qualidade do som é maravilhosa. Os graves e agudos são nítidos, os efeitos como de eco, de ambiente aberto, de ambiente fechado, tudo isso fica bem nítido no som. A gente consegue perceber todo o trabalho que tiveram na produção da música.
Só encontrei um ponto negativo que é de não parear com o bluetooth de tv's LG e Samsung (talvez consiga parear com tv Sony). Para parear com celular é ótimo e depois do primeiro pareamento o próprio App gerencia o acesso automaticamente não precisando se preocupar mais com a conexão que é super rápida.
As mensagens são em português e podemos configurar para que elas nos digam quando a bateria estiver ficando sem carga.
Tem muitas outras configurações que não usei por não precisar no meu caso.
É caro, mas no meu caso que tenho dificuldade para dormir e acordo com qualquer ruído, foi perfeito.
Images in this review
