Google - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customers are saying
Customers commend the Nest Learning Smart Wifi Thermostat for its easy installation, remote control capabilities, and energy-saving features. They appreciate the convenience of controlling the thermostat from their phones and the positive impact it has on their energy bills. While some find the price to be a bit high, many believe it is worth the investment.
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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
- Rated 4 out of 5 stars
Nice hardware. Software is lacking.
This is the "apple" of digital thermostats and it's made by google (Nest's parent company). It looks great on the wall. Has a solid feel to it and comes across as very well crafted. It would've been nice to have been able to compare out old thermostat to this one to see exactly how much we're saving on our oil bill but we're definitely going through less oil than we used to. Installation was a breeze. I actually opened a chat with one of their reps to ask them a quick question about the unit and they pretty much insisted that they would stay connected with me until I completed the setup and tested everything out. The configuration is a breeze too - at least it was for our heat-only system. The major shortcoming is the software. There are some things that are just not intuitive like the eco settings and some things that just leave you scratching your head wondering what they were thinking when they wrote the code, like displaying what the target temp is more prominently than the current temp - there's a feature called farsight that will show you the current temp for a moment but then it goes back to the normal display. The usage history is capped to ten days. Seriously. Like how much memory would it take to give us a month or even a year, it's just some raw data that shouldn't take up much space at all on the device. The home/away feature works when it wants to. There have been times I've been like, "why is it freezing in here?" and opened the app to find the nest thinks I'm away from home and times when I've been out for hours and opened the app just for the heck of it to see if the furnace is running and it thinks I'm home and the heat's cranking. We've had two of these installed for a little over a month and it still hasn't learned our schedule. It might have something to do with not knowing whether we're home or away, lollll, but either of these features should be pretty easy to make work any number of ways and have them work well but they just don't. The app and web interface are nicely laid out and easy to use for the most part and from my experience with them, they seem to give you access to most of the controls and features that you'd have using the wheel on the thermostat itself, without having to stand there and scroll through everything with the notable exception of the farsight setting. From what I can tell, you can't link two nests in different zones and get them to act smarter together, for instance to say hey the furnace is running for zone two, why not heat up zone one for a little bit too while you're at it. Maybe I'm missing something and by all means tell me if I am, but that seems like it'd be a nice feature to have. It just feels really limited with what you can do with it and they've been out now for long enough where you think they'd have this thing feature packed with the ability to customize it a little more than what you get out of the box with this 3rd gen model. I feel like the ecobee is probably a more robust option but just barely. That being said we did get two of these and I'm pretty happy with them ..... I'm just not satisfied if that makes sense. There's just a lot more I'd like to see these things be able to do that hopefully will be added via firmware or software updates as more people install them and clamor for more features.
Posted by McGannskiRules
- Rated 5 out of 5 stars
Love My Nest!!
Bought the Nest Thermostat hoping to save some money on our energy bill. Installation was the easiest thing possible, anyone can figure it out (just make sure you have the proper power switch turned off and check the wires for activity) When we first installed it, I actually thought I installed it incorrectly because the data being collected was telling me my AC unit was running for a good 14-15hrs straight daily!!...called my heating and cooling guy to make sure A) I installed it right and B) that my AC unit was functioning properly. when he checked my AC unit it was low on refrigerant. He topped that off and BAM my data (on Eco mode) shows my unit MAYBE runs 45m to an hour a day and even at times no usage at all for days!!!. I LOVE LOVE having a visual aid to my furnace/AC usage!!! Now we will just have to wait and see what the winter will bring... This product was pretty pricey and I even considered getting my money back before installing it because of it's cost. BUT, reading reviews and seeing how this thermostat could save me so much more money in the long run I decided to give it a try and I am so glad I did! I would highly recommend this product!!!
Posted by cherry3700
- Rated 5 out of 5 stars
Nest - Learning Thermostat Smart AC for your home
The Nest - Learning Thermostat - 3rd Generation is the ideal product for anyone who wants to improve the energy use and lower the electric bill in their home. The Nest Thermostat does a phenomenal job of: A. Cutting AC usage while still cooling/heating home B. Lowers energy usage C. Tracks energy usage and gives reports D. Learns from past usage E. Sets temp while user is away F. Cools/Heats home with 3 options of use (App, auto, and manual) In addition to all this the device is easy to install, learns from its users, and provides easy to understand data via email and app usage. This product can change the way you view AC units. For its price it will pay for itself in just a few months. The only CON is that when you first install it there will be a few hours where it will take time to heat or cool the house. Other than this it is the ideal smart AC unit.
Posted by Gabe