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Café Specialty Drip Coffee Maker | 10-Cup Glass Carafe | WiFi Enabled Voice-to-Brew Technology | Smart Home Kitchen Essentials | SCA Certified, Barista-Quality Brew | Matte White

3.8 3.8 out of 5 stars 1,401 ratings

Limited time deal NO_OF_HOURS hours NO_OF_MINUTES minutes Limited time deal NO_OF_MINUTES minutes Limited time deal NO_OF_MINUTES minutes NO_OF_SECONDS seconds Limited time deal NO_OF_SECONDS seconds Limited time deal
$177.52 with 36 percent savings $17.75 per Count
List Price: $279.00

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Matte White
Glass Carafe
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Purchase options and add-ons

Brand Café
Color Matte White
Product Dimensions 7.3"D x 12.5"W x 14"H
Special Feature SCA Certified, Programmable 24 Hour Timer, WiFi Enabled, Adjustable Brew Strength, Precision Temperature Control See more
Coffee Maker Type Drip Coffee Machine
Capacity
2.8 Pounds
Material
Glass
Item Weight
10 Pounds
Wattage
1000 watts

About this item

  • SCA CERTIFIED - Experience a barista-quality cup of coffee right from your own counter with this stylish, SCA Certified coffee maker that has been rigorously tested to ensure your coffee is consistently delicious.
  • WIFI ENABLED - Adorn your kitchen with this beautifully designed smart coffee maker that can be controlled with the SmartHQ app, Alexa, and Google Home. Voice-to-Brew controls deliver a conveniently connected perfect cup, every time.
  • 10 CUP BREW - Whether your brewing 1 cup or a whole pot, you can customize every cup to your personal taste with this advanced, 10-cup coffee maker that stores your favorite settings for number of cups, temperature and brew strength.
  • CUSTOM BREW STRENGTH - Enjoy the perfect, balanced cup of coffee exactly the way you like it courtesy of four unique brewing modes: Gold, Light, Medium & Bold.
  • AUTO BREW - Mornings just got easier. When you use the auto brew feature, you can wake up to fresh, hot, perfectly personalized coffee that is ready just when you programmed it to be.
  • Easy-to-use filtration unit that fits inside the water reservoir of your coffee maker. Helps remove chlorine and other impurities from your water. GE Appliances Replacement Carbon Coffee Filter Cartridges, 6-pack, UNIV1CFLTR6PK, sold separately
  • Too coarse a grind, too little coffee, or insufficiently tamping the grounds before brewing can all lead to inadequate pressure for a proper brew. It is important to note that the amount of espresso extracted will vary depending on the grind size and amount and reprogramming may be needed when the size and amount are adjusted.

Customer ratings by feature

Style
5.0 5.0
Flavor
4.1 4.1
Easy to use
3.8 3.8
Smart Features
3.6 3.6

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From the manufacturer

Café Specialty Drip Coffee Maker with Glass Carafe
Café Specialty Drip Coffee Maker with Glass Carafe

Cafe - Distinct by Design
Expressions Collection

Café's line of small appliances come in several beautiful finish options, each featuring the signature copper accent. The Expressions Collection is a line of countertop appliances from Café that beautifully match the design of your Café kitchen and have the innovative features you want.

Café Specialty Drip Coffee Maker with Glass Carafe

Matte White

Start the day with coffee brewed to Golden Cup perfection – the world's highest standard certified by the Specialty Coffee Association. Equipped for Wi-Fi connection, this drip coffee maker from Café can be paired with your smartphone using the SmartHQ app so you to control the strength, size and temperature of your brew from anywhere, and to schedule up to 10 cups of brew in advance.

Café Specialty Drip Coffee Maker with Glass Carafe

SCA Certified

WiFi Enabled

10 Cup Brew

SCA Certified

Experience a barista-quality cup of coffee right from your own counter with this stylish, SCA Certified coffee maker that has been rigorously tested to ensure your coffee is consistently delicious

WiFi Enabled

Adorn your kitchen with this beautifully designed smart coffee maker that can be controlled with the SmartHQ app, Alexa, and Google Home. Voice-to-Brew controls deliver a conveniently connected perfect cup, every time

10 Cup Brew

Whether your brewing 1 cup or a whole pot, you can customize every cup to your personal taste with this advanced, 10-cup coffee maker that stores your favorite settings for number of cups, temperature and brew strength

Custom Brew Strength

Auto Brew

Precision Brew

Custom Brew Strength

Adjust brew strength to exactly the way you like it, courtesy of four unique brewing modes. This Gold Cup standard is backed by an SCA Certification that ensures you have the ideal pour every time

Auto Brew

Mornings just got easier! When you use the auto brew feature, you can wake up to fresh, hot, perfectly personalized coffee that’s ready just when you programmed it to be

Precision Brew

Experience exact temperature control with this precision brew coffee maker that brews drip coffee from 185 to 205 degrees and meets the rigorous standards of the Specialty Coffee Association

Looking for specific info?

Product guides and documents

Product information

Warranty & Support

Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.

Feedback

Café Specialty Drip Coffee Maker | 10-Cup Glass Carafe | WiFi Enabled Voice-to-Brew Technology | Smart Home Kitchen Essentials | SCA Certified, Barista-Quality Brew | Matte White

Café Specialty Drip Coffee Maker | 10-Cup Glass Carafe | WiFi Enabled Voice-to-Brew Technology | Smart Home Kitchen Essentials | SCA Certified, Barista-Quality Brew | Matte White


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Product Description

Start the day with coffee brewed to Golden Cup perfection the world's highest standard certified by the Specialty Coffee Association. Equipped for Wi-Fi connection, this drip coffee maker from Café can be paired with your smartphone using the SmartHQ app. This allows you to control the strength, size and temperature of your brew from anywhere, and to schedule up to 10 cups of brew in advance. Select from four unique brewing modes: Gold, Light, Medium and Bold. Brew to your favorite temperature every time thanks to a precision coffee maker that creates drip coffee from 185 to 205 degrees. Distinguished by sleek designer finishes, the Café Appliances define bold contemporary style in the kitchen. Countertop appliances that pair style with substance. Enjoy the design, style and quality of a Café appliance on your countertop. Café’s line of small appliances come in several beautiful finish options, each featuring the signature copper accent. The Expressions Collection is a line of countertop appliance from Café that beautifully match the design of your Café kitchen and have the innovative features you want.

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This Item
Café Specialty Drip Coffee Maker | 10-Cup Glass Carafe | WiFi Enabled Voice-to-Brew Technology | Smart Home Kitchen Essentials | SCA Certified, Barista-Quality Brew | Matte White
Café Specialty Drip Coffee Maker | 10-Cup Glass Carafe | WiFi Enabled Voice-to-Brew Technology | Smart Home Kitchen Essentials | SCA Certified, Barista-Quality Brew | Matte White
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Price-36% $177.52
List:$279.00
-23% $99.99
List:$129.99
$229.95$99.00-20% $159.99
List:$199.95
Delivery
Get it as soon as Saturday, May 18
Get it as soon as Saturday, May 18
Get it as soon as Saturday, May 18
Get it as soon as Saturday, May 18
Get it as soon as Saturday, May 18
Customer Ratings
Flavor
4.1
4.6
4.2
4.5
4.3
Easy to use
3.8
4.5
4.2
4.4
4.1
Easy to clean
3.4
4.5
3.9
4.4
4.1
Sold By
Amazon.com
Wabilogic Inc
S-Waves Electronics
Amazon.com
Amazon.com
capacity
45 ounces
10 cups
45 fluid ounces
14 cups
40 fluid ounces
material
Glass
Plastic, Glass
Stainless Steel
Stainless Steel, Glass
Stainless Steel
input interface
buttons
buttons
dial
buttons
buttons
voltage
120 volts
120 volts
120 volts
wattage
1000 watts
900 watts
1400 watts
1100 watts
1400 watts
model name
Café Specialty Drip Coffee Maker with Glass Carafe
Aroma Enhance Glass
OXO
DCC-3200P1 Perfectemp Coffee Maker, 14 Cup Progammable with Glass Carafe
OXO
weight
10 pounds
10.5 pounds
8 pounds
10.29 pounds

Customer reviews

3.8 out of 5 stars
3.8 out of 5
1,401 global ratings

Customers say

Customers like the connectivity and taste of the coffee maker. For example, they mention it connects to WiFi and Alexa, and that the default setting makes great coffee. They appreciate the appearance and design, describing it as an Italian-influenced piece of equipment. That said, some complain about the value, saying it's too expensive and has built-in obsolescence. Opinions are mixed on ease of use, adjustability, quality, and messiness.

AI-generated from the text of customer reviews

220 customers mention162 positive58 negative

Customers like the taste of the coffee maker. For example, they mention it makes delicious coffee, makes decent coffee, and makes the best drip coffee of any machine they've used. The default setting makes great coffee and can make partial pots while maintaining the flavor profile. Some say the coffee has practically no bitterness and is outstanding. Overall, most are satisfied with the quality and functionality of the product.

"...Well I am happy to say, this machine makes one delicious cup of coffee! My first reaction to my first brewed sip was WOW, this cup is smooth!..." Read more

"...Most importantly it makes a great tasting cup of coffee ☕️..." Read more

"...I will agree, it makes a damn good cup of coffee...." Read more

"...You will waste a lot of coffee grounds and the taste is far too strong...." Read more

201 customers mention173 positive28 negative

Customers like the appearance of the coffee maker. They say it has an excellent design, and is a beautiful piece of equipment.

"...really no need to play with the temp and strength as the Gold Cup produces a great cup...." Read more

"...Our water here in Washington State is pure but hard!Over all best looking and tasting coffee pot we've ever had...." Read more

"...The unit has a clean design. The water reservoir is too small. The mesh coffee grounds basket is a pain to remove the used grounds and get clean...." Read more

"...Finally, this Cafe coffee maker is elegant in its design and function. I highly recommend this..." Read more

44 customers mention37 positive7 negative

Customers like the connectivity of the coffee maker. They mention that the WiFi features are cool, the wifi and Alexa integration are great, and the Bluetooth functionality is nice. Some appreciate the fact that it can get its time from the network and that it connects to WiFi and Alex.

"...It makes setting everything up super easy. Being able to set a schedule for weekdays means I don't need to program the machine every night...." Read more

"...Trust me, I've been drinking coffee for 60 years now. Love the wifi app and it works quite well...." Read more

"...You can set your schedule, which brew strength you want, how many cups you want brewed, and tell it to make coffee right away if you want...." Read more

"...The fact that it can get it's time from the network so I don't have to worry about power outages or daylight savings messing up my brew timer is..." Read more

199 customers mention81 positive118 negative

Customers are mixed about the quality of the coffee maker. Some mention that the smooth cup of coffee it produces is wonderful, and seems of high quality. However, others say that the finished are not holding up, the quality is very subpar, and the replacement unit fails within 9-12 months.

"...The lack is thin and flimsy. It’s not what you will expect.3. Lots of settings, but they don’t work as well as they should...." Read more

"...*8 Month Update - Machine is still working great! Have not had any issues and still producing a great cup of coffee...." Read more

"I do love the coffee maker however the “smart” functions are not supported well on the GE app...." Read more

"...Accents are all same good quality as on my appliances.The stainless steel pot has a mouth wide enough to get in there and clean too...." Read more

166 customers mention68 positive98 negative

Customers are mixed about the ease of use. Some mention that the app is somewhat easy to use, while others say that it causes the water to overflow and they had a mess to deal with. Some say that the carafe pours neatly, while other say that a lot of water builds up in the machine and it seems to keep dripping and drooling.

"...It makes it difficult to figure out how to connect and set up.I use it everyday but I just brew it manually...." Read more

"...The wifi option is such a bonus on this thing! It makes setting everything up super easy...." Read more

"...It might be too easy to pour as all you have to do is tilt the carafe and your coffee flows freely, there's no button to press like in most carafes..." Read more

"...It is beautiful, easy to operate and set up. Most importantly it makes a great tasting cup of coffee ☕️..." Read more

135 customers mention65 positive70 negative

Customers are mixed about the adjustability of the coffee maker. Some mention that the carafe keeps coffee drinkably hot for at least 90 minutes, and the machine does allow you to customize brew strength, temperature, and even the brewing time. They also love the thermal carafer, which never tastes bitter or scorched. However, others say that the coffee does not stay hot for very long, and there is no warming plate with the thermal pot unit.

"...but for those who like to tinker, the machine also allows you to set the exact temperature of the water from 185° to 205°...." Read more

"...It stays hot enough while cooling down that it burns the liquid coffee to the bottom of the carafe...." Read more

"...The thermal carafe is also excellent. The coffee stays hot up to 3 hours after that machine shuts off...." Read more

"...First problem encountered was coffee didn’t stay hot very long, which given modern day insulated tech was surprising...." Read more

77 customers mention26 positive51 negative

Customers are mixed about the messiness of the coffee maker. Some mention that the coffee is just as good, and cleanup is easy. They say there is a dedicated cleaning cycle on the app, and the carafe can be cleaned inside. However, others say that it's really hard to keep clean. The coffee splatters everywhere, and it'll always look dirty.

"...Instructions say items are NOT dishwasher safe. The face has 3 buttons to do various programming. The problem being, they aren't back lit...." Read more

"...So I noticed that right away. There are useful settings such as cleaning you can also set from app...." Read more

"...Not major, but I purchased the white one and it always looks dirty.2: I have to take the lid off the pot to get the last drops out...." Read more

"...But it's REALLY hard to keep clean. The coffee splatters everywhere...." Read more

71 customers mention15 positive56 negative

Customers are dissatisfied with the value of the coffee maker. They mention that it's too expensive to last a quarter of the expected life of a coffee maker, the parts feel plasticky and cheap, and the build quality isn't worth the price.

"...Bottom line, yes the machine is expensive but if you are reading this review around the time it's posted, it's $100 off right now putting it much..." Read more

"...this machine has a beautiful aesthetic but the build quality isn’t worth the price even if purchasing on sale...." Read more

"...keep going but the bottom line is that this coffee maker is not good at any price let alone $200-300...." Read more

"...version of this coffee maker for $83.57 plus tax and it's worth every penny. There was a small blemish on the coffee pot handle...." Read more

I Recommend This Machine
5 Stars
I Recommend This Machine
Coffee.... What is Coffee? The process of applying hot water and pressure to a roasted and ground coffee bean! People have been drinking coffee for centuries. Made in many different fashions. Most of which create the same result. So when it comes to a coffee machine, what is going to set you apart from the other coffee makers is pretty much just going to be design. Still applying hot water and pressure to roasted and ground coffee beans. As for the final result, it's going to be the bean that's the star of the show. How it's roasted and how it's ground. That's It! When I was looking for a new coffee machine, I knew what I was getting into. The machine needed to meet the aesthetic of my kitchen. A timer for delayed brewing and a thermal carafe for mobility and a hope of easy clean up. Every other feature would be pointless. I found all of the necessary criteria I asked for in this machine. Every other feature on this including and especially the Bluetooth feature is absolutely pointless and should be removed from future models. Water temperature should just be 200dg. and that's it! Anyone who believes a variation on this probably thinks starbucks is good coffee anyway! It's not the temp of the water.... It's the bean you choose!! Cooler or warmer than 200dgs. is another pointless pursuit.Waking up in the morning to a freshly brewed pot of coffee, ready for the drinking is one of the great joys in life. Taking the carafe with me back to the bedroom is a non negotiable feature I simply can't do without! I needed to trust my bean squeezins will still be drinkable for the next couple of hours. It is! My previous maker's carafe was a little thicker and kept the coffee hotter longer but this one is very adequate. This Cafe' brand Coffee Maker has hit all my required marks. And just like the human face, it's the nose of my kitchen. I see it as I walk into the room. And she's pretty! The Italian influence in design, anchors my kitchens old world with modern twists as the eye darts about taking it all in.I particularly love the machines ability to be cleaned and dried... Dried is a very important aspect of coffee makers. The water reservoir in particular. Getting in there and drying this space with my hand before it begins to calcify and yellow, was a very important variable in my choosing this machine. Most are narrow and unreachable. This is a part of any other well kept kitchen that stands out from across the room if the tank is cloudy and yellowed. A pimple on the nose of my kitchen if you will....Auto set for time, time of brew and temperature are a little clunky in their execution. And temperature should not have be a concern in this makers abilities. 200dg. That's it! Get on with your life!! Don't quite know how that made it through the R&D phase of development. This could have been much simpler without interfering with the integrity of the look or function.In the end of this tiresome review ... I fully recommend this coffee maker. I've waited several months to make a review so it wouldn't be a knee jerk impression. Once I dialed it in... Please note, that only took a few minutes not an online search for a tutorial on how to, it was pretty much ready, aim , fire. I've been enjoying seeing her sitting in her place of honor in my kitchen as well as her morning gifts of liquid courage , to take on the events of the day!
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Reviewed in the United States on April 10, 2022
Color: Matte BlackStyle: Thermal CarafeVerified Purchase
So after reading some reviews here I was hesitant to buy this machine due to some reviews saying how messy it was. We'll let's just get this out of the way. I have yet to see a mess from this machine and have posted photos showing how good the coffee bed actually looks. In the photo, that is 69g of fresh roasted beans ground right before brewing using a Fellow Ode grinder. Not even close to a mess!

Now getting into the actual review. My have to haves for this machine were a timer for auto brewing for the weekdays, SCA approved and a thermal carafe. I have owned other SCA approved machines in the past like the Breville Precision Brewer, the Bonivita 8 cup and the latest was an SCA approved Ninja Machine. If the Ratio 6 had a timer that would have been in the running this time around. Unfortunately it does not and this machine checked all my boxes so I decided to give a it a try and so glad I did!

Without touching on all it's options yet, the one thing the machine needed to do in order to make it a keeper was make a great cup of coffee! If it couldn't do that, then it wouldn't matter how high tech this thing was and all the fancy stuff it could do, it was going back. Well I am happy to say, this machine makes one delicious cup of coffee! My first reaction to my first brewed sip was WOW, this cup is smooth! It was super smooth, sweet and delicious! An 8 cup pot finished brewing in just about 5 minutes which is pretty fast.

The thermal carafe definitely kept the coffee hot for an hour after brewing and was even drinkable 2 hours later. Some reviews mentioned they were upset there was no hot plate. No thermal carafe machine comes with a hot plate! That is the reason for going with the thermal carafe. So your coffee doesn't cook and continue to change in flavor. If you want a hot plate, you need to buy the glass carafe. That goes for any coffee machine. If you want your coffee to stay the hottest in the thermal carafe, run hot water in the carafe so when you brew your coffee, you won't be brewing into a cold carafe which will cool the coffee down quicker. Also, the more coffee left in the carafe the longer it will stay hotter for. If you only have one cup left in the carafe, it will cool down quicker then if you have say 4 cups sitting in there.

The machine allows you to choose the gold standard setting which sets everything to the SCA approved cup of coffee and no settings can be changed when set to this but for those who like to tinker, the machine also allows you to set the exact temperature of the water from 185° to 205°. You can also change the brew strength between 3 settings, light, medium and bold. I am not sure what this setting actually adjusts as it's separate from the temperature setting. I haven't brewed on anything besides the gold setting so far but I am definitely going to test the other stuff out but the Gold Setting brews a great cup.

The wifi option is such a bonus on this thing! It makes setting everything up super easy. Being able to set a schedule for weekdays means I don't need to program the machine every night. If something changes, can just go into the app and change what I need. Have grinds and water in the machine but don't want to brew yet, can just start the brew from my phone when I am ready. It's great. Also hooked up to Google Home with no problem. Like I said though, if the machine didn't brew a great cup of coffee none of this other stuff would have mattered!

Bottom line, yes the machine is expensive but if you are reading this review around the time it's posted, it's $100 off right now putting it much closer in price and even better then some of it's competitors! And it make a great cup of Joe!

*8 Month Update - Machine is still working great! Have not had any issues and still producing a great cup of coffee. I basically have kept it on the Gold setting and found there is really no need to play with the temp and strength as the Gold Cup produces a great cup. I have been using an 18:1 coffee to water ratio based on the ounces listed on the water reservoir. Fresh roasted whole beans and weighed out. During the week I prep the night before and have a schedule setup in the app for weekdays. In the morning the coffee still comes out great even with grinding the night before. I have yet to experience any mess with grinds overflowing as others talk about and have made pots using up to 74 grams of coffe. Still recommend this machine.
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5.0 out of 5 stars More then the Bells and Whistles, It Makes Great Coffee!
Reviewed in the United States on April 10, 2022
So after reading some reviews here I was hesitant to buy this machine due to some reviews saying how messy it was. We'll let's just get this out of the way. I have yet to see a mess from this machine and have posted photos showing how good the coffee bed actually looks. In the photo, that is 69g of fresh roasted beans ground right before brewing using a Fellow Ode grinder. Not even close to a mess!

Now getting into the actual review. My have to haves for this machine were a timer for auto brewing for the weekdays, SCA approved and a thermal carafe. I have owned other SCA approved machines in the past like the Breville Precision Brewer, the Bonivita 8 cup and the latest was an SCA approved Ninja Machine. If the Ratio 6 had a timer that would have been in the running this time around. Unfortunately it does not and this machine checked all my boxes so I decided to give a it a try and so glad I did!

Without touching on all it's options yet, the one thing the machine needed to do in order to make it a keeper was make a great cup of coffee! If it couldn't do that, then it wouldn't matter how high tech this thing was and all the fancy stuff it could do, it was going back. Well I am happy to say, this machine makes one delicious cup of coffee! My first reaction to my first brewed sip was WOW, this cup is smooth! It was super smooth, sweet and delicious! An 8 cup pot finished brewing in just about 5 minutes which is pretty fast.

The thermal carafe definitely kept the coffee hot for an hour after brewing and was even drinkable 2 hours later. Some reviews mentioned they were upset there was no hot plate. No thermal carafe machine comes with a hot plate! That is the reason for going with the thermal carafe. So your coffee doesn't cook and continue to change in flavor. If you want a hot plate, you need to buy the glass carafe. That goes for any coffee machine. If you want your coffee to stay the hottest in the thermal carafe, run hot water in the carafe so when you brew your coffee, you won't be brewing into a cold carafe which will cool the coffee down quicker. Also, the more coffee left in the carafe the longer it will stay hotter for. If you only have one cup left in the carafe, it will cool down quicker then if you have say 4 cups sitting in there.

The machine allows you to choose the gold standard setting which sets everything to the SCA approved cup of coffee and no settings can be changed when set to this but for those who like to tinker, the machine also allows you to set the exact temperature of the water from 185° to 205°. You can also change the brew strength between 3 settings, light, medium and bold. I am not sure what this setting actually adjusts as it's separate from the temperature setting. I haven't brewed on anything besides the gold setting so far but I am definitely going to test the other stuff out but the Gold Setting brews a great cup.

The wifi option is such a bonus on this thing! It makes setting everything up super easy. Being able to set a schedule for weekdays means I don't need to program the machine every night. If something changes, can just go into the app and change what I need. Have grinds and water in the machine but don't want to brew yet, can just start the brew from my phone when I am ready. It's great. Also hooked up to Google Home with no problem. Like I said though, if the machine didn't brew a great cup of coffee none of this other stuff would have mattered!

Bottom line, yes the machine is expensive but if you are reading this review around the time it's posted, it's $100 off right now putting it much closer in price and even better then some of it's competitors! And it make a great cup of Joe!

*8 Month Update - Machine is still working great! Have not had any issues and still producing a great cup of coffee. I basically have kept it on the Gold setting and found there is really no need to play with the temp and strength as the Gold Cup produces a great cup. I have been using an 18:1 coffee to water ratio based on the ounces listed on the water reservoir. Fresh roasted whole beans and weighed out. During the week I prep the night before and have a schedule setup in the app for weekdays. In the morning the coffee still comes out great even with grinding the night before. I have yet to experience any mess with grinds overflowing as others talk about and have made pots using up to 74 grams of coffe. Still recommend this machine.
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Reviewed in the United States on January 7, 2024
Color: Matte BlackStyle: Glass CarafeVerified Purchase
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 UPDATE:
DO NOT SPEND YOUR MONEY ON THIS.
THREE days receiving this and putting it in the auto broom mode I woke up to an empty carafe. Thought maybe it lost Wi-Fi signal so I tried to do a manual brew. When I would press the button it would ask how many cups I would say three cups and hit brew again and it would pump out less than one cup of coffee/water. I tried this three times. Each time resulting in the same thing. I called Amazon support and they basically had no answer other than cleaning the output of the water. I could hear the pumpkick on for maybe 15 seconds or 10 seconds and then would cut out then it might pump for another 5 seconds after that and then cut out. So for the price point of this machine I was very upset. This is a G.E. company so they should have much better quality than this.
But come on ! 3 days of use of only one time of three cups per day? Absolutely ridiculous that it failed so quickly.

The unit has a clean design. The water reservoir is too small. The mesh coffee grounds basket is a pain to remove the used grounds and get clean. Instructions say items are NOT dishwasher safe. The face has 3 buttons to do various programming. The problem being, they aren't back lit. So when it's on the counter and you are looking down at the machine, it's nearly impossible to read the words. The auto brew works well. It's a way to program the machine to turn on at your chosen time, amount of cups and strength of brew. This is where they failed. You download the app which is somewhat easy to use but there are no clear instructions either with the app or with the machine. Without the app, you push the brew button and it comes on. You push it again and begins to brew. My question the first time using the app was, do I need to push the button once so that the blue light around the brew button is lit so it can communicate with the app? (by the way, pairing with the app and devices was a breeze) Does it automatically power up? When using the Autobrew in the app it says, brewer is Off. So it makes you think, how is it going to brew in the morning even though I have the app programmed? Since I was unsure I called customer support. 45 minutes of a call to not get an answer of which was the correct way to run it. First the first rep was just a general rep. Nice but this was beyond her knowledge. She said, I will transfer you to out Smart Electronics team. They didn't know. They transfered me to a third guy. He didn't know. All 3 said they were aware and have complained that their own owner's manual was terrible yet the company has not made any changes. I also asked, how do I turn off the autobrew programming on the unit if I set the app to a different time so it doesn't accidentally run twice? No answer. This is actually a GE company so you would think they would do better with customer support knowledge and with owner's manual content. I ended up running the first Autobrew directly off of the machine. It worked great. I accidentally found out, DON'T leave the glass carafe on the hot plate after you pour your coffee. It stays hot enough while cooling down that it burns the liquid coffee to the bottom of the carafe. Apparently this isn't true with the outrageously more expensive insulated carafe that will only keep the coffee warm an additional 2 hours. So to setup the next day, to eliminate the AutoBrew programming in the actual unit, I unplugged it to clear it of programming. Then I set it up with enough water (there is no way to empty the reservoir if you needed to) added my coffee grounds and made sure the glass carafe was placed under the outlet correctly. The instructions say if it's not, the coffee will overflow the grounds basket. I then entered the app, made sure my programming was correct. At the top it says brewer off. At the bottom of the next page for autobrew, you do all the progamming and at the bottom it's misleading. It has a button that says, Start Brewing. Which to me meant it would brew immediately. Nope, that allows the autobrew program to run. Well that's stupid designing. The last thing I'll say is, there is supposedly an ideal temp to brew coffee beans at. So if you want a piping hot cup of coffee, this won't do it. Maximum temperature allowed is 205 F which is warm but not piping hot. At that temp...it doesn't take long for a standard cup of coffee to cool right off to luke warm. For this price point and if you choose the Thermal Carafe being nearly an extra $50 bucks for the upgrade....it's a miss for me...I would think twice if I was in the market again.
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Manuel Andrade Rivera
5.0 out of 5 stars Muy bonita
Reviewed in Mexico on April 3, 2023
Color: Matte BlackStyle: Thermal CarafeVerified Purchase
La cafetera llegó en perfectas condiciones, el embalaje es perfecto, se nota la calidad desde que ves la caja, al abrirla todo se encuentra perfectamente bien empacado. Debo decir que se nota la calidad de los materiales, tuve que pensar mucho y mucho para decidirme por este modelo, ya que estaba entre la Breville y la Oxo que también son certificadas, leí muchas reseñas de las tres, y este modelo no cuenta con mucha publicidad como los otros 2, todas con buenas y malas referencias, pero no hay como vivir la experiencia propia. Definitivamente es un gran salto de una cafetera de 300 pesos que compré hace ya un par de años a este modelo que no es precisamente barato y aun mucho mas para mi país México. Instalé la app en mi celular que fue relativamente sencilla probé con agua solamente mientras tanto, no la he probado como para dar algún otro comentario por lo que por ahora puedo decir que las primeras impresiones cumplieron mis expectativas. Estaré actualizando este comentario conforme la vaya probando
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Manuel Andrade Rivera
5.0 out of 5 stars Muy bonita
Reviewed in Mexico on April 3, 2023
La cafetera llegó en perfectas condiciones, el embalaje es perfecto, se nota la calidad desde que ves la caja, al abrirla todo se encuentra perfectamente bien empacado. Debo decir que se nota la calidad de los materiales, tuve que pensar mucho y mucho para decidirme por este modelo, ya que estaba entre la Breville y la Oxo que también son certificadas, leí muchas reseñas de las tres, y este modelo no cuenta con mucha publicidad como los otros 2, todas con buenas y malas referencias, pero no hay como vivir la experiencia propia. Definitivamente es un gran salto de una cafetera de 300 pesos que compré hace ya un par de años a este modelo que no es precisamente barato y aun mucho mas para mi país México. Instalé la app en mi celular que fue relativamente sencilla probé con agua solamente mientras tanto, no la he probado como para dar algún otro comentario por lo que por ahora puedo decir que las primeras impresiones cumplieron mis expectativas. Estaré actualizando este comentario conforme la vaya probando
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Sally Jackson
3.0 out of 5 stars Non UK - Do not buy from UK
Reviewed in the United Kingdom on December 6, 2023
Color: Matte BlackStyle: Thermal CarafeVerified Purchase
This comes up in your search results from the UK but it is not clear it’s a US product with a US electrical setup. Maybe I should have guessed from the 110v but to be honest I didn’t actually remember what UK voltage was, I had to look it up.

Anyway, after blowing up two adapters, I finally found out I need a £99 step down transformer, which is huge and expensive, in order to power the thing.

It makes great coffee, it does. However you have to prop the water and coffee areas open every day to dry them out, otherwise it’s going to make dank coffee really soon.

I had raised my coffee-making ability to an 8/10 using thermal carafes, descaling, using filtered water and really good, fresh beans. This machine takes it to 10/10. Is it worth the hassle to get the upgrade? With a UK plug yes, but for me I wish I hadn’t bothered.
LorJv
5.0 out of 5 stars Muy linda y moderna
Reviewed in Mexico on August 9, 2023
Color: Stainless SteelStyle: Glass CarafeVerified Purchase
Me encantó, haces un buen café y puedes programarlo por medio de una app para tener listo tu café a la hr que quieras. Se ve muy bonita en mi barra de la cocina y super moderna, sí vale la pena!!
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LorJv
5.0 out of 5 stars Muy linda y moderna
Reviewed in Mexico on August 9, 2023
Me encantó, haces un buen café y puedes programarlo por medio de una app para tener listo tu café a la hr que quieras. Se ve muy bonita en mi barra de la cocina y super moderna, sí vale la pena!!
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