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Why I chose this North Face Jacket
☑️Brenna & Danny Tuckett
Reviews with images
Fantastic in northern mongolia
Bought this jacket for a week in northern Mongolia, it was amazing, couldn’t feel the wind or the cold in -15f. I was actually planning on returning it but I was so impressed that it’s now my winter jacket for good.
Top reviews from the United States
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Reviewed in the United States on November 11, 2016
Reviewed in the United States on February 24, 2018
Neither The Northface nor Amazon are responding. Both refuse to accept responsibility for the PERFECTLY VALID WARRANTY on this DEFECTIVE COAT.
3rd UPDATE:
Amazon says the manufacturer is responsible for the warranty and refund while Northface says Amazon is responsible for the warranty and refund. Classic case of passing the buck and terrible customer service for both. What good is a warranty if not honored. I will not be purchasing a NorthFace product again, let alone on Amazon.
2nd UPDATE:
Demoted to 1 star as the warranty department’s job seems to be to make it as hard as possible to exchange or refund a defective coat, trying to pass the buck to Amazon even though I don’t live in the country where I bought the coat anymore, then saying I should pay to ship the coat to them for an inspection and decision, despite asking for photos which I’ve already provided. What should be happening is an immediate replacement shipped to me and a pre paid label to ship the defective coat back.
UPDATE: The feathers have been steadily coming out of the jacket over the last 1.5 years, often poking me in the process. It’s much flatter and not nearly as warm as when initially purchased. I’m downgrading the rating from a 3 to a 2.
It’s a really nice jacket. Warm and more lightweight than I would have expected. The big issue is that it’s not cut for a woman who has actual boobs. It’s very stylish and formfitting for an effective cold weather coat. Just not enough room in the chest for top heavy women. I ordered the next size up, which will be a bit long and big for me, but being able to breathe without feeling like I have a corset on will be worth it. For reference, I’m 5ft 2 and wear a 34 G. A medium was too tight across the chest. Fix the cut and it would be a perfect 5.
Color: Vintage WhiteSize: MediumVerified Purchase
Warranty useless, Filling comes out over time, Not cut for a top heavy woman.
Reviewed in the United States on February 24, 2018
4th UPDATE: 2 months inReviewed in the United States on February 24, 2018
Neither The Northface nor Amazon are responding. Both refuse to accept responsibility for the PERFECTLY VALID WARRANTY on this DEFECTIVE COAT.
3rd UPDATE:
Amazon says the manufacturer is responsible for the warranty and refund while Northface says Amazon is responsible for the warranty and refund. Classic case of passing the buck and terrible customer service for both. What good is a warranty if not honored. I will not be purchasing a NorthFace product again, let alone on Amazon.
2nd UPDATE:
Demoted to 1 star as the warranty department’s job seems to be to make it as hard as possible to exchange or refund a defective coat, trying to pass the buck to Amazon even though I don’t live in the country where I bought the coat anymore, then saying I should pay to ship the coat to them for an inspection and decision, despite asking for photos which I’ve already provided. What should be happening is an immediate replacement shipped to me and a pre paid label to ship the defective coat back.
UPDATE: The feathers have been steadily coming out of the jacket over the last 1.5 years, often poking me in the process. It’s much flatter and not nearly as warm as when initially purchased. I’m downgrading the rating from a 3 to a 2.
It’s a really nice jacket. Warm and more lightweight than I would have expected. The big issue is that it’s not cut for a woman who has actual boobs. It’s very stylish and formfitting for an effective cold weather coat. Just not enough room in the chest for top heavy women. I ordered the next size up, which will be a bit long and big for me, but being able to breathe without feeling like I have a corset on will be worth it. For reference, I’m 5ft 2 and wear a 34 G. A medium was too tight across the chest. Fix the cut and it would be a perfect 5.
Images in this review
Top reviews from other countries
LATIF
Worth the money
Reviewed in Canada on January 8, 2021Color: Tnf Black 2Size: MediumVerified Purchase
Andrea El Assouli
Zu groß
Reviewed in Germany on November 2, 2022Color: Tnf Black 2Size: X-LargeVerified Purchase
JESSMAURO
calidad
Reviewed in Spain on January 16, 2021Color: Tnf Black 2Size: LargeVerified Purchase
A. Ong
One of my best buy!
Reviewed in Singapore on December 31, 2023Color: Tnf Black 2Size: SmallVerified Purchase
Fairuz
well packed
Reviewed in Singapore on November 5, 2023Color: Tnf Black 2Size: LargeVerified Purchase
