• Sea view
  • Pet friendly
  • Swimming pool
  • Free WiFi
  • Terrace
  • Balcony
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Baggage storage

Located 8.8 miles from Cancun Underwater Museum, Waldorf Astoria Cancun offers 5-star accommodations in Cancún and features a bar. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi. The property provides entertainment staff and an ATM. Beto Avila Stadium is 13 miles from the resort, while Cancun Government Palace is 14 miles away. The nearest airport is Cancún International Airport, 6.2 miles from Waldorf Astoria Cancun.

Distance in property description is calculated using © OpenStreetMap

Waldorf Astoria Hotels & Resorts
Hotel chain/brand
Waldorf Astoria Hotels & Resorts

Property highlights

Top Location: Highly rated by recent guests (8.3)

Breakfast Info

Continental, Vegetarian, Vegan, American

Activities:

Fitness center

Entertainment staff

Beauty services


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
and
1 king bed
1 full bed
and
1 king bed
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Guest reviews

Categories:

Staff
9.3
Facilities
9.8
Cleanliness
9.6
Comfort
9.5
Value for money
8.8
Location
8.3
Free WiFi
7.5
High score for Cancún
Select topics to read reviews:

See what guests loved the most:

  • Carolyn
    United States of America United States of America
    It is exquisite understated elegance everywhere perfection.
  • Mauricio
    Mexico Mexico
    The hotel premises and rooms are SPECTACULAR, beautiful, very luxurious and well decorated, very nice pool and comfortable rooms, great linens, ammenities and all.
  • Shiraz
    South Africa South Africa
    Everything about this hotel. It’s a 12/10 hotel. Exceptional

Area info

Restaurants
3 Restaurants On Site

  • Chaya
    • Cuisine
      International
    • Open for
      Breakfast • Dinner
    • Ambience
      Family-friendly
  • JA'O
    • Cuisine
      Mexican
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Modern
  • MALPEQUE
    • Cuisine
      International
    • Ambience
      Family-friendly • Modern

Resort facilities at Waldorf Astoria Cancun
Great facilities! Review score, 9.8

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • 3 restaurants
  • Fitness center
  • Room service
  • 24-hour front desk
  • Bar
  • Laundry
  • Elevator
  • Breakfast
Outdoors
  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Live sports events (broadcast)
  • Live music/Performance
  • Cooking class
    Additional charge
  • Themed dinners
    Additional charge
  • Bike tours
  • Movie nights
  • Entertainment staff
Media & Technology
  • Telephone
Food & Drink
  • Fruit
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Dry cleaning
  • Laundry
Business Facilities
  • Business center
  • Meeting/Banquet facilities
General
  • Car rental
  • Laptop safe
  • Elevator
  • Room service
Outdoor swimming pool
  • Open all year
Spa
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full-body massage
  • Couples' massage
  • Back massage
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Haircut
  • Pedicure
  • Manicure
  • Makeup services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Fitness center
Languages Spoken
  • English
  • Spanish

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Waldorf Astoria Cancun takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Cash is not accepted Waldorf Astoria Cancun accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Waldorf Astoria Cancun of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Waldorf Astoria Cancun

  • Waldorf Astoria Cancun has 3 restaurants:

    • MALPEQUE
    • Chaya
    • JA'O

  • Waldorf Astoria Cancun offers the following activities/services (charges may apply):

    • Fitness center
    • Massage
    • Bike tours
    • Cooking class
    • Personal trainer
    • Live sports events (broadcast)
    • Themed dinners
    • Beauty services
    • Locker rooms
    • Live music/Performance
    • Movie nights
    • Facial treatments
    • Swimming pool
    • Makeup services
    • Manicure
    • Pedicure
    • Haircut
    • Hairstyling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Back massage
    • Couples' massage
    • Full-body massage
    • Entertainment staff
    • Fitness
    • Yoga classes
    • Fitness classes

  • Check-in at Waldorf Astoria Cancun is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Waldorf Astoria Cancun may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Waldorf Astoria Cancun can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • American
    • À la carte

  • Waldorf Astoria Cancun is 13 miles from the center of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Waldorf Astoria Cancun include:

    • Triple
    • Suite
    • Quad