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The Alest Hotel

4.0 star property
Upscale Mexico City hotel in Polanco with free breakfast

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for The Alest Hotel

Reception
Terrace/patio
Front of property
Premium bedding, free minibar, in-room safe, individually decorated
Free daily continental breakfast
Reviews
9.8

Exceptional

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Check out the area

Map
45 Eugenio Sue Polanco IV Sección, Mexico City, CDMX, 11550
  • Popular LocationAuditorio Nacional9 min walk
  • Popular LocationParque Zoologico de Chapultepec11 min walk
  • Popular LocationCentro Citibanamex Convention Center5 min drive
  • AirportToluca, Estado de Mexico (TLC-Toluca Intl.)57 min drive
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Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, free minibar, in-room safe, individually decorated

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free minibar items
Smart TV
Premium bedding
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite (Junior)

Deluxe Suite (Junior) | Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Suite (Junior)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free minibar items
Smart TV
Separate bedroom
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free minibar items
Smart TV
Premium bedding
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Grand)

Deluxe Room (Grand) | Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room (Grand)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free minibar items
Smart TV
Premium bedding
  • 379 sq ft
  • Sleeps 2
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, free minibar, in-room safe, individually decorated

Superior Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free minibar items
Smart TV
Premium bedding
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite (Grand)

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Suite (Grand)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free minibar items
Smart TV
Separate bedroom
  • 840 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room | Premium bedding, free minibar, in-room safe, individually decorated

Superior Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free minibar items
Smart TV
Premium bedding
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room (Grand)

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Double Room (Grand)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free minibar items
Smart TV
Premium bedding
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About the neighborhood

Mexico City

The Alest Hotel is located in Polanco, a neighborhood in Mexico City, and is in a shopping district. Paseo de la Reforma and Antara Polanco are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chapultepec Park and Alameda Central. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Mexico City Arena.
Visit our Mexico City travel guideOpens in a new window

What's nearby

  • Auditorio Nacional - 9 min walk
  • Chapultepec Park - 11 min walk
  • Parque Zoologico de Chapultepec - 11 min walk
  • National Museum of Anthropology - 3 min drive
  • Centro Citibanamex Convention Center - 5 min drive

Getting around

  • Polanco Station - 8 min walk
  • Mexico City Buenavista Station - 21 min drive
  • Benito Juarez International Airport (MEX) - 31 min drive

Restaurants

  • Rosa Negra Polanco - 3 min walk
  • Restaurante Mythos - 2 min walk
  • Maison Belen - 3 min walk
  • La Aceituna - 2 min walk
  • El Chanclas - 3 min walk

About this property

The Alest Hotel

Upscale hotel near Paseo de la Reforma
Auditorio Nacional and Parque Zoologico de Chapultepec are located near The Alest Hotel, which provides free continental breakfast, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a restaurant.
Other perks at this hotel include:
  • Free valet parking
  • Luggage storage, a 24-hour front desk, and concierge services
  • An elevator, tour/ticket assistance, and a front-desk safe
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and heated floors, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 23-inch Smart TVs with cable channels
  • Wardrobes/closets, heated floors, and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered valet parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Entertainment

  • 23-inch Smart TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

The Alest
The Alest Hotel Hotel
The Alest Hotel Mexico City
The Alest Hotel Hotel Mexico City

Frequently asked questions

Is The Alest Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Alest Hotel?

As of May 6, 2024, prices found for a 1-night stay for 2 adults at The Alest Hotel on May 9, 2024 start from $308.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Alest Hotel?

Valet parking is free at this property.

What time is check-in at The Alest Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at The Alest Hotel?

Check-out is at noon.

Where is The Alest Hotel located?

Located in Polanco, this hotel is within a 10-minute walk of Avenida Presidente Masaryk, Auditorio Nacional, and Paseo de la Reforma. Chapultepec Park and Parque Zoologico de Chapultepec are also within 15 minutes. Polanco Station is 8 minutes by foot and Auditorio Station is 11 minutes.

The Alest Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 92 out of 104 reviews" "
Rating 8 - Good. 7 out of 104 reviews" "
Rating 6 - Okay. 5 out of 104 reviews" "
Rating 4 - Poor. 0 out of 104 reviews" "
Rating 2 - Terrible. 0 out of 104 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great until I got to my room at night and it was not cleaned. Receptionist was not able to help given it was late. I’m staying in the hotel again this weekend and I have mixed feelings given this experience. I would have probably cancelled it, if I had time to look for an alternative and the cancellation fee was not applicable.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sunni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is truly the most amazing hotel we have ever stayed in. Would give 10 stars if possible. The care and details put into every aspect is unmatched. I have stayed at many luxury hotels and this beats them all. (Also most comfortable bed I’ve ever slept in) Thank you again and we will absolutely return!

10/10 Excellent

JORMARIE, Bradenton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Experience!!!
Stayed 4 nights in Mar 2024

10/10 Excellent

Anne

Traveled with group
Absolutely adorable hôtel ! Victor nd his staff weee most attentive . The place felt like home nd very safe.
Stayed 4 nights in Mar 2024

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, lovely touches with mini bar and freebies and excellent finish and attention to detail throughout property
Stayed 1 night in Mar 2024

10/10 Excellent

Lindsey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff truly goes above and beyond. Wonderful breakfast. Extremely clean. Very convenient location.

10/10 Excellent

Maria Antonia

Stayed 4 nights in Feb 2024

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at many hotels in Mexico City including the Four Seasons, the St. Regis and the J.W. Marriott. All are beautiful hotels but are large and impersonal. The Alest feels like home. It is is beautifully appointed and comfortable. It is right in the heart of Polanco, an easy walk from the best restaurants and bars but on a very quiet street so one step removed from the hustle and bustle. What really sets the Alest apart though is the staff. They really want you to feel at home and they strive to accommodate your every need. Victor is incredible. He learned my wife’s and my name and the first day and greeted us by name every time we saw him the rest of our trip. Much has been written about the beautiful design of the hotel and it is beautiful but the ambiance created by the staff is what makes it truly remarkable.
Stayed 3 nights in Feb 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great. Only issues are general noise in the hotel as well as staff service. Half are amazing and half aren’t.
Stayed 3 nights in Jan 2024