In the entertainment district, M Social Hotel Times Square New York is in Manhattan, a walkable area in New York with good shopping. Circle in the Square Theater and Winter Garden Theatre are cultural highlights, and some of the area's notable landmarks include Times Square Church and Times Square. Gershwin Theater and August Wilson Theater are two other places to visit that come recommended. Guests appreciate the hotel's central location for the sightseeing. It's also convenient to public transportation: 50 St. Station (Broadway) and 7 Av. Station (E 53rd St.) are just steps away.
Located close to Broadway Theatre and August Wilson Theater, M Social Hotel Times Square New York provides a rooftop terrace, shopping on site, and an arcade/game room. The on-site American cuisine restaurant, Beast & Butterflies, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
Buffet breakfast (surcharge), bike rentals, and express check-out
Express check-in, luggage storage, and multilingual staff
ATM/banking services, a gift shop, and a front-desk safe
Guest reviews speak well of the family-friendly amenities, bar, and overall value
Room features
All 480 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews give good marks for the clean, comfortable rooms at the property.
More conveniences in all rooms include:
Bathrooms with rainfall showers and tubs or showers
46-inch flat-screen TVs with premium channels
Wardrobes/closets, recycling, and refrigerators
Awards and affiliations
Eco-Certified Property This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
Arabic, English, French, German, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking available (USD 55 per day)
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 7:00 AM–11:00 AM for a fee: USD 30 for adults and USD 13.50 for children
A bar/lounge
A restaurant
Couples/private dining
Snack bar/deli
Restaurants on site
Beast & Butterflies
Things to do
Arcade/game room
Bicycle rentals
Gym
Shopping
TV in common areas
Family friendly
Arcade/game room
In-room refrigerator
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Guidebooks
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
24-hour business center
452 square feet of conference space
Meeting rooms
Outdoors
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
33 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Hypo-allergenic bedding
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Soap
Toilet paper
Towels
Entertainment
46-inch flat-screen TV with premium cable channels
iPod dock
Food and drink
Champagne service
Refrigerator
Room service
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board
Recycling
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
Destination fee: USD 40.16 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately USD 30 for adults and USD 13.5 for children
Nearby parking fee: USD 55 per day
Pet fee: USD 100 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
New York Times Square Novotel
Novotel New York Times Square Hotel
Novotel Hotel
Novotel Hotel New York Times Square
Novotel New York Times Square
Accor New York City
New York City Novotel
Novotel Hotel New York
Novotel New York City
Novotel New York Times Square Hotel New York City
Novotel Times Square
Novotel Times Square Hotel
Novotel New York Times Square
M Social Times Square New York
M Social Hotel Times Square New York Hotel
M Social Hotel Times Square New York New York
M Social Hotel Times Square New York Hotel New York
M Social Hotel Times Square New York Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 2603 out of 4168 reviews" "
Arrived from CA on Saturday morning texted to hotel if we could possibly check in early. We got no response back from the hotel, even though they initiated the original text. Got to the hotel, we were told if we paid extra we could check in early. New shift started and we were able to check in close to an hour earlier. The manager sent us complimentary wine, water, fruit & macaroons, which won my heart over. Then I notice its reallt hot one night & turn the AC, all night its humming but no difference. We went about our day as we had a full day planned. We got in and noticed that the room was it was muggy. Called the front desk & while waiting opened the 2 wondows which only open 2 in each. A guy came in and said room isnt cooling because of the windows being open not sure how that works as it was cooler out. We told him we literally just opened the windows, he said to close the windows and run the AC. We did exactly that, we left the AC on while we went out. Came back and our room was muggy a.d upto 80 now. We called again this time we were told an "engineer" was being sent he looked at the unit and advised we open the windows because the AC is out and they hope the issue will be corrected soon. I told this gentleman that I would like him to advise the manager I want a discount on my stay he said ok however I never heard back. Expect for these issues, this hotel is near time square, near delicious food.
The property was really nice and the rooftop loung was the main reason i booked. I loved the views of Manhattan. I wish i would have booked directly with the hotel as i did have some issues with Expedia and was ready to cancel my reservation.
I really like the location of this hotel. The staff members were very nice when I was staying there!
Cheuk Ho Marcus Maconi
Stayed 3 nights in Apr 2024
6/10 Okay
Gwenola
Traveled with family
Apr 13, 2024
Old and pricey for the state of the hotel
Gwenola
Stayed 2 nights in Apr 2024
6/10 Okay
Antoinette
Traveled with family
Apr 12, 2024
The hotel is central to everything so that was nice. Room was kinda dirty, beds were horrible and the hotel has alot of foot traffic and only two elevators so that inconvenient