The Ballantyne, A Luxury Collection Hotel, Charlotte

5.0 star property
Luxury spa hotel, walk to The Amp Ballantyne

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Ballantyne, A Luxury Collection Hotel, Charlotte

Photo gallery for The Ballantyne, A Luxury Collection Hotel, Charlotte

Property amenity
Breakfast, dinner served; American cuisine, garden views
Exterior
Grand Room, 1 King Bed, Park View | Frette Italian sheets, premium bedding, pillowtop beds, minibar
Breakfast, dinner served; American cuisine, garden views

Overview of The Ballantyne, A Luxury Collection Hotel, Charlotte

9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant

Check out the area

10000 Ballantyne Commons Pkwy, Charlotte, NC, 28277
  • Popular LocationThe Amp Ballantyne8 min walk
  • Popular LocationSouthPark Mall14 min drive
  • Popular LocationCarowinds Theme Park18 min drive
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)21 min drive
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Room options

Deluxe Room, 1 King Bed, Balcony

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Frette Italian linens
Blackout drapes/curtains
Pillowtop bed
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Frette Italian linens
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Frette Italian linens
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Grand Room, 2 Queen Beds, Park View

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Frette Italian linens
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 355 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed, Park View

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Frette Italian linens
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 355 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 Bedroom

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Frette Italian linens
Pillowtop bed
Premium bedding
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Balcony

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Frette Italian linens
Blackout drapes/curtains
Pillowtop bed
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed, Balcony, Park View

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Frette Italian linens
Blackout drapes/curtains
Pillowtop bed
  • 344 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Frette Italian linens
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds (Hearing Accessible)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Frette Italian linens
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 Bedroom, Balcony

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 1195 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom, Balcony

cleanliness

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
  • 797 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Grand Room, 2 Queen Beds, Balcony, Park View

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Frette Italian linens
Blackout drapes/curtains
Pillowtop bed
  • 355 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 2 Queen Beds, Park View (Mobility/Hearing Access, Roll-In Shwr)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Frette Italian linens
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 350 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Cottage, 4 Bedrooms, Balcony

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 3671 sq ft
  • Sleeps 8
  • 4 Double Beds

Similar properties

About the neighborhood

Charlotte

The Ballantyne, A Luxury Collection Hotel, Charlotte is located in Ballantyne, a neighborhood in Charlotte, and is in a shopping district and near theme parks. The Amp Ballantyne and Discovery Place are cultural highlights, and some of the area's popular attractions include Carowinds Theme Park and U.S. National Whitewater Center. Looking to enjoy an event or a game? See what's going on at Bank of America Stadium or Spectrum Center. Kayaking and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby.

What's nearby

  • The Amp Ballantyne - 8 min walk
  • CSA OrthoCarolina Sportsplex - 6 min drive
  • Quail Hollow Club - 10 min drive
  • SouthPark Mall - 14 min drive
  • Carowinds Theme Park - 18 min drive

Getting around

  • I-485 - South Blvd Station - 6 min drive
  • Charlotte Station - 22 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 21 min drive

Restaurants

  • Starbucks - 6 min walk
  • Bad Daddy's - 4 min walk
  • Duckworth's Grill & Taphouse Ballantyne - 8 min walk
  • Hestia - 9 min walk
  • Cabo Fish Taco - 2 min drive

About this property

The Ballantyne, A Luxury Collection Hotel, Charlotte

Luxury family-friendly hotel near SouthPark Mall
Located close to The Amp Ballantyne, The Ballantyne, A Luxury Collection Hotel, Charlotte provides a poolside bar, a grocery/convenience store, and a terrace. Treat yourself to a Swedish massage, a body wrap, or reflexology at the onsite spa. The onsite American cuisine restaurant, Gallery Restaurant, features golf course views and al fresco dining. Free in-room WiFi is available to all guests, along with an art gallery on site and shopping on site.
Other perks at this hotel include:
  • 2 indoor pools and a seasonal outdoor pool, with cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Continental breakfast (surcharge), a free area shuttle, and free bicycle rentals
  • An area shuttle, express check-out, and express check-in
  • Guest reviews speak well of the helpful staff, overall condition, and location
Room features
All 244 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Designer toiletries, deep soaking tubs, and hair dryers
  • 55-inch HDTVs with premium channels
  • Wardrobes/closets, free infant beds, and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 1 mi
  • Area shuttle
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–1:00 PM on weekends; USD 14–40 for adults and USD 6–15 for children
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery Restaurant
  • Outdoor Pool Bar
  • The Ryal

Things to do

  • 2 indoor pools
  • 24-hour health club
  • Art gallery
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Piano
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • 2 indoor pools
  • Children's games
  • Free area shuttle
  • Free crib
  • Grocery/convenience store
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 29 meeting rooms
  • Computer station
  • Conference center (6,230 square feet of space)
  • Coworking space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Office
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.00 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 14–40 for adults, and USD 6–15 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from April to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Children under 13 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ballantyne Luxury Collection
Ballantyne Luxury Collection Charlotte
Ballantyne Luxury Collection Hotel
Ballantyne Luxury Collection Hotel Charlotte
The Ballantyne Hotel Charlotte
Ballantine Resort Charlotte
Ballantyne Hotel Charlotte
The Ballantyne A Luxury Collection Hotel
The Ballantyne a Luxury Collection Hotel Charlotte
The Ballantyne A Luxury Collection Hotel Charlotte
The Ballantyne, A Luxury Collection Hotel, Charlotte Hotel
The Ballantyne, A Luxury Collection Hotel, Charlotte Charlotte

Frequently asked questions

Does The Ballantyne, A Luxury Collection Hotel, Charlotte have a pool?

Yes, this property has 2 Indoor pools and a seasonal outdoor pool.

How much does it cost to stay at The Ballantyne, A Luxury Collection Hotel, Charlotte?

As of Mar 28, 2024, prices found for a 1-night stay for 2 adults at The Ballantyne, A Luxury Collection Hotel, Charlotte on Mar 31, 2024 start from $245.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ballantyne, A Luxury Collection Hotel, Charlotte pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Self parking and valet parking are free at this property.

What time is check-in at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Ballantyne, A Luxury Collection Hotel, Charlotte located?

This family-friendly Charlotte hotel is located in the business district, 0.4 mi (0.7 km) from The Amp Ballantyne, and within 12 mi (20 km) of SouthPark Mall and Carowinds Theme Park. Discovery Place and Bank of America Stadium are also within 20 mi (32 km).

The Ballantyne, A Luxury Collection Hotel, Charlotte Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 550 out of 727 reviews" "
Rating 8 - Good. 105 out of 727 reviews" "
Rating 6 - Okay. 38 out of 727 reviews" "
Rating 4 - Poor. 22 out of 727 reviews" "
Rating 2 - Terrible. 12 out of 727 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Kimberlie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first floor room was subject to lobby noise, foot traffic/talking, doors loudly closing and restaurant/kitchen noise, as well as construction noise across the street.
Stayed 1 night in Mar 2024

10/10 Excellent

Josh

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property. Exactly as advertised. Would return.
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thouroughly enjoyed the indoor pool and jacuzzi, something that many properties do not have! The spa was also a wonderful venue treat!
Stayed 1 night in Mar 2024

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, property conditions & facilities
This is a wonderful hotel. Definitely luxurious, especially the bathroom. We like to eat in the bar because we’ve been on the road all day, but the full menu is available there, as well as the Gallery Restaurant.
Stayed 1 night in Mar 2024

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Steffi

Liked: Cleanliness
Stayed 2 nights in Mar 2024

10/10 Excellent

Kellie, Waldorf

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 1 night in Mar 2024

8/10 Good

Gordon, Charleston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay
Stayed 2 nights in Feb 2024

10/10 Excellent

bonita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect place to come in celebration of my husband’s 40th birthday! The staff is great and the atmosphere is so welcoming!
Stayed 1 night in Feb 2024

10/10 Excellent

Waymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the staff to the food everything was top notch
Stayed 2 nights in Feb 2024

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0