JW Marriott Phu Quoc Emerald Bay Resort & Spa
5.0 star property

Luxury resort on the beach, with 3 outdoor swimming pools

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your current months are April, 2024 and May, 2024.
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May 2024

JW Marriott Phu Quoc Emerald Bay Resort & Spa

Photo gallery for JW Marriott Phu Quoc Emerald Bay Resort & Spa

3 outdoor pools, open 6:30 AM to 6:30 PM, pool umbrellas, sun loungers
Exterior
Premium bedding, pillowtop beds, in-room safe, individually decorated
4 restaurants, breakfast, lunch, dinner served; French cuisine
Meeting facility

Overview of JW Marriott Phu Quoc Emerald Bay Resort & Spa

9.6

Exceptional

Popular amenities

  • PoolPoolPool
  • On private beach
  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included

Check out the area

Eco-Tourism At Bai Khem, An Thoi Town, Phu Quoc, Kien Giang
  • Popular LocationFrench & Co4 min drive
  • Popular LocationTempus Fugit4 min drive
  • Popular LocationThe Department Of Chemistry4 min drive
  • Popular LocationPhu Quoc Prison6 min drive
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Room options

House, Multiple Bedrooms (Lamarck)

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cribs/infant beds
  • 13993 sq ft
  • Sea view
  • Sleeps 9
  • 7 Double Beds

Room, 1 King Bed, Balcony (Rue De Lamarck Junior Suite, Balcony)

cleanliness

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
  • 656 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed, Balcony

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
  • 968 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Villa, 1 Bedroom, Private Pool, Garden View (Private Pool)

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cribs/infant beds
  • 1937 sq ft
  • Sleeps 3
  • 1 King Bed

Villa, 3 Bedrooms, Private Pool, Garden View (Private Pool)

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cribs/infant beds
  • 4304 sq ft
  • Sleeps 9
  • 3 Double Beds

Room, 2 Double Beds, Balcony, Ocean View (Seafront View, Emerald Bay)

cleanliness

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
  • 570 sq ft
  • Sea view
  • Sleeps 3
  • 2 Double Beds

Room, 2 Double Beds, Balcony (Rue De Lamarck Junior Suite, Balcony)

cleanliness

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
  • 656 sq ft
  • Resort view
  • Sleeps 3
  • 2 Double Beds

Room, 2 Double Beds, Balcony

cleanliness

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
  • 570 sq ft
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View (Emerald Bay View)

cleanliness

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
  • 570 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, Ocean View (Seafront View, Emerald Bay)

cleanliness

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
  • 570 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony

cleanliness

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Phu Quoc

Located on a private beach, JW Marriott Phu Quoc Emerald Bay Resort & Spa is in Khem Beach, a neighborhood in Phu Quoc. Phu Quoc Prison and Ho Quoc Pagoda are local landmarks, and some of the area's activities can be experienced at An Thoi Cable Car Station and Walking Street Phu Quoc. Traveling with kids? Consider Ham Ninh Fishing Village, or check out an event or a game at San Van Dong Duong Dong Stadium. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Phu Quoc Prison - 6 min drive
  • Khem Beach - 8 min drive
  • An Thoi Cable Car Station - 11 min drive
  • Sao Beach - 11 min drive
  • Sun World Hon Thom Nature Park - 82 min drive

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 34 min drive

Restaurants

  • Aura Seafood & Bar - 6 min drive
  • Starbucks - 9 min drive
  • Draft Beer - 10 min drive
  • Lagoon Bbq & Vietnamese Cuisine - 9 min drive
  • Anba Coffee - 94 min drive

About this property

JW Marriott Phu Quoc Emerald Bay Resort & Spa

Luxury family-friendly resort located in Khem Beach
You can look forward to a beach bar, a poolside bar, and a terrace at JW Marriott Phu Quoc Emerald Bay Resort & Spa. With a private beach, beachfront dining, and sun loungers, this resort is the perfect place to soak up some sun. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature French cuisine and garden views. Fitness classes are offered at the 24-hour gym; the property also has shopping on site, a coffee shop/cafe, and a garden. Free in-room WiFi is available to all guests, along with laundry facilities and an outdoor entertainment area.
You'll also find perks like:
  • 3 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and free bicycle rentals
  • A 24-hour front desk, free newspapers, and a front-desk safe
Room features
All 244 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces.
More amenities include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, balconies, and separate sitting areas

Languages

Chinese (Mandarin), English, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: VND 900,900 for adults and VND 450,450 for children
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Department of Chemistry B
  • French & Co
  • Pink Pearl
  • Red Rum
  • Tempus Fugit

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Billiards/pool table
  • Books
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Conference center (7,406 square feet of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (36 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1350000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 900900 for adults and VND 450450 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to a fine of VND 5,000,000.

We should mention

Pool access available from 6:30 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

JW Marriott Phu Quoc Emerald Bay Resort
JW Marriott Emerald Bay Resort
JW Marriott Phu Quoc Emerald Bay
JW Marriott Emerald Bay
JW Marriott Phu Quoc Emerald Bay Resort Spa
Jw Marriott Phu Quoc Emerald &
JW Marriott Phu Quoc Emerald Bay Resort & Spa Resort
JW Marriott Phu Quoc Emerald Bay Resort & Spa Phu Quoc
JW Marriott Phu Quoc Emerald Bay Resort & Spa Resort Phu Quoc

Frequently asked questions

Does JW Marriott Phu Quoc Emerald Bay Resort & Spa have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 6:30 AM–6:30 PM.

How much does it cost to stay at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

As of Mar 28, 2024, prices found for a 1-night stay for 2 adults at JW Marriott Phu Quoc Emerald Bay Resort & Spa on Apr 17, 2024 start from $256.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Phu Quoc Emerald Bay Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

Self parking is free at this property.

What time is check-in at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is JW Marriott Phu Quoc Emerald Bay Resort & Spa located?

Nestled on the beach, this Khem Beach resort is 1.2 mi (1.9 km) from Khem Beach and 2.2 mi (3.6 km) from Phu Quoc Prison. Sunset Town Beach and Sao Beach are also within 6 mi (10 km).

JW Marriott Phu Quoc Emerald Bay Resort & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 148 out of 179 reviews" "
Rating 8 - Good. 21 out of 179 reviews" "
Rating 6 - Okay. 4 out of 179 reviews" "
Rating 4 - Poor. 5 out of 179 reviews" "
Rating 2 - Terrible. 1 out of 179 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, it exceeded my expectations. The photos cannot capture just how beautiful it is!
Stayed 3 nights in Jan 2024

4/10 Poor

Thuy

Traveled with partner
Disliked: Staff & service
From the moment we checked in, we were disappointed with our stay. We had wanted a romantic trip together. The room we were given was not at all private. People constantly walking back and forth, looking in. Employees hanging out outside our room taking their balls. Literally no privacy at all. We had specifically chosen a room with a balcony because we wanted to be able to sit outside and enjoy the view, but were given a room without one. The solutions we were offered were insufficient. We were shown one room upstairs which was filthy and dusty. A manager, "Jay" bothered us at breakfast the next morning. Instead of letting us eat in peace when we made it clear it wasn't a good time to talk, he wouldn't leave and kept insisting the employee hanging out outside our room wasn't smoking. As if that changed the fact that we still had no privacy. The day of checkout, he again approached us. "I was going to offer you a treatment at the spa, but since you already booked something, nevermind." So why even say that? The customer service skills and etiquette of the employees here are severely lacking.
Stayed 2 nights in Dec 2023

10/10 Excellent

Nin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is so well designed and appreciated the design concept of a university campus. There was plenty to do at the resort such as free activities like massage lessons and bike tours. There are three different pools and the beach attached to the resort is well kept for Phu Quoc with staff constantly picking up rubbish. Big shoutout to Jace who guided us on the bike tour and to the ladies at the spa.
Stayed 4 nights in Dec 2023

10/10 Excellent

Keegan

Stayed 4 nights in Dec 2023

10/10 Excellent

Van

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for relax and enjoy ❤️
Stayed 2 nights in Dec 2023

10/10 Excellent

HYUNSEONG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Zachary, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
This place is incredible. The epitome of a 5 star experience. The location is amazing, the staff was amazing and accommodating, and the details and theme’ing of such a large resort was endlessly impressive. The breakfast buffet alone was worth it. All I needed was a beach vball court and I probably couldn’t leave. Special thanks to Alice (Uyen), Lee Bui, Diem, and the concierge desk (booking help) whom all went out of their way to make my stay memorable.
Stayed 2 nights in Nov 2023

10/10 Excellent

Tram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, good service, beautiful place
Stayed 1 night in Sep 2023

8/10 Good

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Huy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023