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Palazzo Firenze by Baglioni Hotels & Resorts

5.0 star property
Luxury Florence hotel connected to a rail/subway station, steps from Historic Centre of Florence

Choose dates to view prices

Photo gallery for Palazzo Firenze by Baglioni Hotels & Resorts

Property entrance
Front of property - evening/night
Interior
Grand Room (Deluxe) | Minibar, in-room safe, individually decorated, individually furnished
Ecotours
VIP Access

Reviews

9.4 out of 10
Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Parking available
  • Room service
  • Laundry

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room (Deluxe)

Grand Room (Deluxe) | Minibar, in-room safe, individually decorated, individually furnished

Grand Room (Deluxe)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Terrace

Terrace/patio

Junior Suite, Terrace

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Family)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite (Family)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hair dryer
  • Sleeps 5
  • 2 King Beds

View all photos for Suite (Florentine Suite)

Suite (Florentine Suite) | Minibar, in-room safe, individually decorated, individually furnished

Suite (Florentine Suite)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite (Santa Croce)

Minibar, in-room safe, individually decorated, individually furnished

Royal Suite (Santa Croce)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hair dryer
  • Sleeps 6
  • 2 King Beds

View all photos for Suite (De Pepi Suite)

Minibar, in-room safe, individually decorated, individually furnished

Suite (De Pepi Suite)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Da Verrazzano Suite)

Minibar, in-room safe, individually decorated, individually furnished

Suite (Da Verrazzano Suite)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hair dryer
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Via Ghibellina 87, Florence, FI, 50122
Location: 9.2/10 Wonderful

What's nearby

  • Historic Centre of Florence - 1 min walk - 0.0 miles
  • Piazza del Duomo - 8 min walk - 0.5 miles
  • Uffizi Gallery - 9 min walk - 0.5 miles
  • Cathedral of Santa Maria del Fiore - 9 min walk - 0.5 miles
  • Ponte Vecchio - 11 min walk - 0.6 miles

Getting around

  • San Marco University Tram Stop - 15 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 19 min walk
  • Florence Airport, Peretola (FLR) - 33 min drive

Restaurants

  • ‪Finisterrae - ‬2 min walk
  • ‪Pino's Sandwiches - ‬1 min walk
  • ‪Le Vespe Cafe - ‬1 min walk
  • ‪Koto Ramen - ‬1 min walk
  • ‪Off Hook - ‬2 min walk

About this property

Palazzo Firenze by Baglioni Hotels & Resorts

Luxury boutique hotel near Historic Centre of Florence
Located close to Palazzo Vecchio and Piazza della Signoria, Palazzo Firenze by Baglioni Hotels & Resorts provides dry cleaning/laundry services, a fireplace in the lobby, and car rentals on site. Adventurous travelers may like the cycling at this hotel. The on-site restaurant, Guelfi e Ghibellini, offers breakfast, lunch, and dinner. In addition to a bar and a business center, guests can connect to free in-room WiFi.
Other perks include:
  • Full breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • A roundtrip airport shuttle (surcharge), express check-in, and babysitting (surcharge)
  • A front-desk safe, tour/ticket assistance, and luggage storage
Room features
All guestrooms are individually furnished, and boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • Plasma TVs with satellite channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

English, French, German, Italian, Russian, Spanish

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Reception

Bernini Palace

  • Breakfast included
  • Pet friendly
  • Free WiFi
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The price is $365
includes taxes & fees
$315 per night
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 1:00 AM at scheduled times and on request
  • Valet parking on site (EUR 45 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: EUR 39 for adults and EUR 39 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Guelfi e Ghibellini

Things to do

  • Bicycle rentals

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • Banquet hall
  • Built in 1700
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between February 2 and May 13.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 33 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 39 for adults and EUR 39 for children
  • Airport shuttle fee: EUR 80 per vehicle (roundtrip, maximum occupancy 3)
  • Valet parking fee: EUR 45 per night
  • Pet fee: EUR 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a first aid kit
Property Registration Number IT048017A12EKX2XD2

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Relais Hotel Santa Croce
Relais Santa Croce
Relais Santa Croce Florence
Relais Santa Croce Hotel Florence
Relais Santa Croce Hotel
Baglioni Relais Santa Croce Florence
Relais Santa Croce by Baglioni Hotels
Palazzo Firenze by Baglioni Hotels & Resorts Hotel
Palazzo Firenze by Baglioni Hotels & Resorts Florence
Palazzo Firenze by Baglioni Hotels & Resorts Hotel Florence

Frequently asked questions

Is Palazzo Firenze by Baglioni Hotels & Resorts pet-friendly?

Yes, Palazzo Firenze by Baglioni Hotels & Resorts allows pets (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of EUR 50 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Palazzo Firenze by Baglioni Hotels & Resorts?

As of Apr 25, 2025, prices found for a 1-night stay for 2 adults at Palazzo Firenze by Baglioni Hotels & Resorts on Apr 29, 2025 start from $827.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Palazzo Firenze by Baglioni Hotels & Resorts?

Valet parking is available for EUR 45 per night.

What time is check-in at Palazzo Firenze by Baglioni Hotels & Resorts?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Palazzo Firenze by Baglioni Hotels & Resorts?

Check-out is at 11:30 AM.

Does Palazzo Firenze by Baglioni Hotels & Resorts provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM–1 AM on request. A fee of EUR 80 per vehicle applies.

Where is Palazzo Firenze by Baglioni Hotels & Resorts located?

Located in Santa Croce, this luxury hotel is within a 10-minute walk of Historic Centre of Florence, Piazza della Signoria, and Palazzo Vecchio. Piazza del Duomo and Uffizi Gallery are also within 10 minutes. San Marco University Tram Stop is 15 minutes by foot and Unità Tram Stop is 17 minutes.

Palazzo Firenze by Baglioni Hotels & Resorts Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 172 out of 223 reviews
Rating 8 - Good. 35 out of 223 reviews
Rating 6 - Okay. 11 out of 223 reviews
Rating 4 - Poor. 4 out of 223 reviews
Rating 2 - Terrible. 1 out of 223 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Arran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great Stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During our recent visit to Florence, we had the pleasure of staying at Palazzo Firenze, and it was absolutely perfect. The staff provided exceptional service and had great knowledge of the area. Our room was spotless and incredibly comfortable. The hotel's location was ideal for sightseeing and dining. We couldn’t have chosen a better place to stay and would definitely return.
Stayed 3 nights in Jan 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff!!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with lovely staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience of Florence at a top class hotel where all the team had great knowledge and excellent customer service. Big call out to Larissa for wonderful breakfast service.
Stayed 5 nights in Jan 2025

10/10 Excellent

seyed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious suites and super nice staff. Definitely would stay again if I come back.
Stayed 3 nights in Jul 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noce and chic hotel very close to Santa Croce and walking distance to all attractions in central Florence. A gem. Great break fast and friendly staff. Would definitely come back.
Stayed 2 nights in Dec 2024

10/10 Excellent

Colin

A very special place with exceptional decor, attention to detail and service
Stayed 1 night in Oct 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and great staff!
Stayed 5 nights in Sep 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, hotel staff was wonderful, rooms were very comfortable, breakfast was excellent, hotel history and architecture was just beautiful
Stayed 4 nights in Apr 2023

10/10 Excellent

Thomas

Liked: Staff & service, amenities, property conditions & facilities
All the staff were excellent. Everyone went out of there way to ensure the visit was perfect !
Stayed 2 nights in Sep 2024

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional level of customer service. Denise the front desk manager extremely knowledgeable of the area and made some great recommendations for shopping and sightseeings. Absolutely the place to stay in Florence. Outstanding - is really the best word I can use to describe our experience .
Stayed 3 nights in Nov 2024

10/10 Excellent

leda

Staff were wonderful, location fab. Very attentive, kind and helpful with an unexpected mobility issue. Highly recommend!
Stayed 4 nights in Oct 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful. The beds are very comfortable and the staff is wonderful!
Stayed 6 nights in May 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful property with an even better staff.
Stayed 4 nights in Sep 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic. Real 5 star glamour. Room was clean, quiet and incredibly comfortable. Staff were amazing and really looked after us. The G&G restaurant was the best dinner we had in Florence. A must!
Stayed 3 nights in Oct 2024

10/10 Excellent

Ayman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal staff. Great place and very quiet and peaceful. Beautiful!
Stayed 4 nights in Jun 2024

10/10 Excellent

sergei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very good
Stayed 3 nights in Sep 2022

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in every single way!! Beautiful interior, and the rooms are well equipped. The staff was amazing very helpful. The hotel location is very good. I will stay there again.
Stayed 1 night in May 2023

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Jul 2024

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were amazing especially Giulia in the restaurant area and the front desk staff. Thanks for making our stay so good.
Stayed 4 nights in Jul 2022

10/10 Excellent

William

Liked: Staff & service, amenities, property conditions & facilities
Staff very, very helpful.
Stayed 3 nights in Nov 2022

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very close to the main attractions.Fine hotel facilities. The staff very friendly,genuine and profesional. Too bad nobody was able to bring the CANICULE under control. Fabulous trip for studying the big four RINASCIMIENTO founders:Brunelleshi,Massacio,Donatello and Ghiberti!
Stayed 8 nights in Aug 2024

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities
Outstanding lux. Hotel, in a great, convenient location, excellent, very friendly staff. I wish, however, they'ld get rid of CNN on the list of TV channels.
Stayed 3 nights in Jun 2023
Now showing Bernini Palace