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ELEMIS Pro-Collagen Cleansing, Ultra Nourishing Treatment Balm
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Learn more
Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
- Select your preferred free shipping option
- Drop off and leave!
Purchase options and add-ons
Brand | ELEMIS |
Item Weight | 20 Grams |
Item dimensions L x W x H | 1.9 x 1.9 x 1.7 inches |
Scent | Original |
Age Range (Description) | Adult |
Description
Benefits
Suggested use
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Frequently purchased items with fast delivery
From the manufacturer



Which Elemis Cleansing Balm is right for you?
![]() Travel Cleansing Balm | ![]() Original Cleansing Balm | ![]() Rose Cleansing Balm | ![]() Naked Cleansing Balm | |
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Customer Reviews
|
4.5 out of 5 stars 19,864
|
4.5 out of 5 stars 19,864
|
4.5 out of 5 stars 19,864
|
4.5 out of 5 stars 19,864
|
Price
| $18.00$18.00 | $69.00$69.00 | $69.00$69.00 | $69.00$69.00 |
Fragrance
| Original | Original | Rose | Fragrance-Free |
When to Use
| Morning or Night | Morning or Night | Morning or Night | Morning or Night |
Key Benefits
| Cleanse, Soften, Nourish | Cleanse, Soften, Nourish | Deeply Cleanse, Soothe, Calm | Cleanse, Soften, Nourish |
Key Ingredients
| Padina Pavonica, Starflower | Padina Pavonica, Starflower | English Rose Oleo Extract | Optimega Oil, Padina Pavonica |
Suitable for All Skin Types
| ✔ | ✔ | ✔ | ✔ |
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Step 1: Cleanse
A cleanser that gently exfoliates and removes pollutants to reveal a brighter, smoother complexion.
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Step 2: Exfoliate
These dual-action exfoliating pads reveal baby-smooth skin in one swipe.
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What is a cleansing balm?
ELEMIS Pro-Collagen Cleansing Balm is an oil-based facial cleanser that deeply cleanses, softens and nourishes. It transforms from a balm to an oil to a cleansing milk, all while removing even the most stubborn makeup and daily grime
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What is the main ingredient?
Key ingredients include Starflower Oil, Optimega Oil, Elderberry Oil and our signature Padina Pavonica algae
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What is the fragrance?
A blend of nine invogorating aromatics, including Lavender, Chamomile, Geranium and Eucalyptus
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Why does my jar not look as full as the image?
Balm may shift in transit when temperatures vary as formula has a low melting point. Product may reset unevenly in jar and some oil may remain on surface but this does not effect product quantity or quality.
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Why is the product not sealed?
We do not add seals unless necessary for the efficacy and safety of the formula, as sustainability is a priority for ELEMIS. Avoiding unneccesary packaging is a way we minimize our environmental impact
Product details
- Product Dimensions : 1.9 x 1.9 x 1.7 inches; 0.71 ounces
- Item model number : 00810
- Manufacturer : ELUJ7
- ASIN : B00CFHYYIA
- Best Sellers Rank: #2,386 in Beauty & Personal Care (See Top 100 in Beauty & Personal Care)
- #77 in Facial Cleansing Washes
- Customer Reviews:
Videos
Videos for this product
1:25
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Why I Keep This In My Mini Fridge And Love It!!!
taylor meseroll
Videos for this product
1:11
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FAVORITE MAKEUP REMOVER for sensitive skin
✅Honest Reviews by Katia✅
Videos for this product
0:53
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Watch before you buy! Elemis cleansing balm review
Molly D.
Looking for specific info?
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers find that the cleanser works well for removing makeup and leaving their skin smooth, soft, and hydrated. It's gentle on sensitive skin and leaves them feeling glowy. Many customers appreciate its effectiveness and makeup removal. However, some have differing opinions on the smell, value for money, and protection it provides.
AI-generated from the text of customer reviews
Customers appreciate the cleanser's quality. They find it effective at removing makeup and leaving their skin smooth and soft. The texture is rich but rinses off without leaving any residue. Many consider it the best facial cleanser balm they have tried.
"...foam up like soap, but turns into a milky consistency, then you rinse and pat dry. Absolutely love it!..." Read more
"...The texture is rich, but it rinses off without any residue, and the scent is absolutely divine...." Read more
"...makeup off my mature (in my 50s) skin - no tugging, no pulling, no drying. I compare it to the clinique take the day off balm I used to use...." Read more
"The product is moisturizing and removes my face makeup...." Read more
Customers appreciate the skin softness and glow after using this product. It melts into their skin and leaves them feeling soft, hydrated, and smooth. Many find it gentle for sensitive skin and effective at removing makeup. They also mention that the product improves their texture and reduces breakouts.
"...the tiny size, but considering the quality, scent, and how it makes my skin feel, I will continue to buy it...." Read more
"I was in love with how luxurious it felt. It melts away makeup effortlessly, while leaving my skin soft, hydrated, and glowing...." Read more
"...This one leaves my skin soft and supple and gets 97% of the job done, and then I just touch up with some makeup remover micellar water...." Read more
"...Makes a huge difference in dry patches and the overall comfort of my face throughout the day...." Read more
Customers appreciate the product's moisturizing properties. They find it leaves their skin hydrated and improves its texture. Many say it works well, smells great, and is gentle on sensitive skin.
"I love this product! It leaves my skin hydrated and soft like no other cleanser...." Read more
"...It melts away makeup effortlessly, while leaving my skin soft, hydrated, and glowing...." Read more
"The product is moisturizing and removes my face makeup...." Read more
"...It is very calming to my skin, it hydrates and feels luxurious to use. The scent is not strong and I find it nice...." Read more
Customers like the product's effectiveness. They say it's gentle and effective, leaving their skin soft and supple. The product doesn't cause any issues for them, and they appreciate the quality and price of the product.
"...My only issue is the price for the tiny size, but considering the quality, scent, and how it makes my skin feel, I will continue to buy it...." Read more
"...This one leaves my skin soft and supple and gets 97% of the job done, and then I just touch up with some makeup remover micellar water...." Read more
"I love this cleansing balm. It works fantastic and is great for my skin. It has a pleasant scent as well...." Read more
"...The usual product is phenomenal, and as someone who believes that cleanser is usually the least likely to have real benefit, I've been proven..." Read more
Customers appreciate the makeup removal product. They find it effortlessly removes makeup and dirt, leaving their skin soft, hydrated, and glowing. The product transforms from a balm into an oil, which deep cleans grime and makeup off their face. They love how fast it removes all of their make-up, including stubborn mascara.
"...The consistency is thick when you apply to dry skin, and begins to melt as you rub it in...." Read more
"I was in love with how luxurious it felt. It melts away makeup effortlessly, while leaving my skin soft, hydrated, and glowing...." Read more
"...But it hasn’t been fully removing my eye makeup but a second cleanse usually removes the rest. It doesn’t irritate my eyes, which is nice...." Read more
"This cleasing balm really works to remove all makeup, expecially eye makeup without scrubbing. The product quality is superb." Read more
Customers have mixed opinions about the smell of the skin cleansing product. Some find it pleasant and moisturizing, with a spa-like scent. Others say it has a stronger smell and is thicker than other options. It's not recommended for those sensitive to essential oils.
"...issue is the price for the tiny size, but considering the quality, scent, and how it makes my skin feel, I will continue to buy it...." Read more
"...is rich, but it rinses off without any residue, and the scent is absolutely divine...." Read more
"...The only complaint I have is it doesn't exactly smell the best, seems to me they could make it smell a little better...." Read more
"...The scent is not strong and I find it nice. It washes off with a little warm water and leaves your feeling moisturized...." Read more
Customers have different views on the product's value for money. Some find it effective and worth the price, while others feel it's a bit expensive for the small size.
"...Worth every penny!" Read more
"...My only issue is the price for the tiny size, but considering the quality, scent, and how it makes my skin feel, I will continue to buy it...." Read more
"...Since I use this product as a 3 in 1 I find the price very reasonable and it cuts down on counter clutter...." Read more
"Love the product and seems to be available when needed" Read more
Customers have different experiences with the skin protection. Some say it doesn't irritate their skin or cause breakouts. They find it suitable for mature skin and don't feel greasy after using it. However, others report that it causes eye irritation, stinging, or burning.
"...This has become a staple in my routine, and my skin has never looked better. Worth every penny!" Read more
"...I was disappointed in it. My face didn’t feel fresh and clean, felt my greasy. However, I still love all ELEMIS products. This one I was not a fan of." Read more
"...DEFINITE YES for mature skin!" Read more
"...It doesn’t irritate my eyes, which is nice. I’m just not sure its worth it for the price." Read more
Reviews with images

Broken box and no cleansing towel
Top reviews from the United States
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- Reviewed in the United States on September 19, 2024Scent: OriginalSize: 20gVerified PurchaseI love this product! It leaves my skin hydrated and soft like no other cleanser. My only issue is the price for the tiny size, but considering the quality, scent, and how it makes my skin feel, I will continue to buy it. The consistency is thick when you apply to dry skin, and begins to melt as you rub it in. Once full face is covered, you add water to hands and lather all over. It does not foam up like soap, but turns into a milky consistency, then you rinse and pat dry. Absolutely love it!
Update: I broke down and decided to buy the bigger size (3.5 oz) and was on sale on Amazon. The bigger size although higher in price, costs less per oz than the small one I got (less than 1oz). Again, it was on sale when I got it so it was around $58. Worth every penny!
5.0 out of 5 starsI love this product! It leaves my skin hydrated and soft like no other cleanser. My only issue is the price for the tiny size, but considering the quality, scent, and how it makes my skin feel, I will continue to buy it. The consistency is thick when you apply to dry skin, and begins to melt as you rub it in. Once full face is covered, you add water to hands and lather all over. It does not foam up like soap, but turns into a milky consistency, then you rinse and pat dry. Absolutely love it!Skin feels amazing!
Reviewed in the United States on September 19, 2024
Update: I broke down and decided to buy the bigger size (3.5 oz) and was on sale on Amazon. The bigger size although higher in price, costs less per oz than the small one I got (less than 1oz). Again, it was on sale when I got it so it was around $58. Worth every penny!
Images in this review
- Reviewed in the United States on October 21, 2024Scent: Original IISize: 100gVerified PurchaseI was in love with how luxurious it felt. It melts away makeup effortlessly, while leaving my skin soft, hydrated, and glowing. It’s more than just a cleanser—it feels like a mini spa experience in a jar. The texture is rich, but it rinses off without any residue, and the scent is absolutely divine. This has become a staple in my routine, and my skin has never looked better. Worth every penny!
- Reviewed in the United States on February 16, 2025Scent: Original IISize: 100gVerified PurchaseI LOVE this stuff for removing makeup off my mature (in my 50s) skin - no tugging, no pulling, no drying. I compare it to the clinique take the day off balm I used to use. I will say that the clinique one does a *bit* of a better job at totally removing every last bit of makeup, but it dried the heck out of my skin. This one leaves my skin soft and supple and gets 97% of the job done, and then I just touch up with some makeup remover micellar water. DEFINITE YES for mature skin!
- Reviewed in the United States on December 5, 2024Scent: OriginalSize: 20gVerified PurchaseThe product is moisturizing and removes my face makeup. However, I notice that I still have eyemake up around my eyes after using this cleanser (I only use mascara and eyeliner and neither are waterproof). Maybe I need to use more product or scrub a little harder? But it hasn’t been fully removing my eye makeup but a second cleanse usually removes the rest. It doesn’t irritate my eyes, which is nice. I’m just not sure its worth it for the price.
- Reviewed in the United States on February 12, 2025Scent: UnscentedSize: 100gVerified PurchaseAlright so I know this expensive but with subscribe and save you can save 15 percent, which is the best deal you can consistently get unless you want to stock up on prime days or Black Friday, which I do not because I’m trying to cut down on clutter.
I have dry, sensitive skin and this balm/cleanser/mask is non negotiable in my routine. I use this as a hydrating mask in the mornings and then remove with a washcloth. Makes a huge difference in dry patches and the overall comfort of my face throughout the day. I had resilient, oily skin until I turned 35 so having this gem makes it easier for me to learn how to take care of my changing skin without feeling like it is too small for my skull.
I wear tinted water resistant sunscreens and waterproof mascaras and this removes everything like a dream. I do give myself a little massage as the balm melts into my skin and then add water to rinse everything away. I have found that taking the time to massage the balm into an oil gets everything off my face and I do not need to double cleanse.
Since I use this product as a 3 in 1 I find the price very reasonable and it cuts down on counter clutter. Subscribe and save gives a great year round discount. If you have reactive or dry skin, give this a shot and use all 3 functions to see how it works for you. I honestly wish I had tried this sooner.
- Reviewed in the United States on October 21, 2024Scent: OriginalSize: 20gVerified PurchaseI've been using this product for several months now and was happy to see it on sale. This cleansing balm goes on like a balm and as you rub it changes to more of a cream. It takes off the last traces of makeup and leaves my skin feeling clean but not stripped. It is very calming to my skin, it hydrates and feels luxurious to use. The scent is not strong and I find it nice. It washes off with a little warm water and leaves your feeling moisturized. I have sensitive, normal to dry skin and think this product is perfect for that skin type. I recommend this product.
I've been using this product for several months now and was happy to see it on sale. This cleansing balm goes on like a balm and as you rub it changes to more of a cream. It takes off the last traces of makeup and leaves my skin feeling clean but not stripped. It is very calming to my skin, it hydrates and feels luxurious to use. The scent is not strong and I find it nice. It washes off with a little warm water and leaves your feeling moisturized. I have sensitive, normal to dry skin and think this product is perfect for that skin type. I recommend this product.
Images in this review
- Reviewed in the United States on January 24, 2025Scent: Original IISize: 100gVerified PurchaseI love this cleansing balm. It works fantastic and is great for my skin. It has a pleasant scent as well. Much better than harsh cleansers or makeup remover clothes.
Top reviews from other countries
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LaurelReviewed in Mexico on August 3, 2024
5.0 out of 5 stars Limpieza rostro
Scent: OriginalSize: 20gVerified PurchaseMe encantó, pero es muy poca cantidad,es un pote pequeño.
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ClaulizzReviewed in Mexico on March 16, 2024
5.0 out of 5 stars De los mejores ✨
Scent: Rose IISize: 100gVerified PurchaseDe los mejores balsamos limpiadores, elimina maquillaje a prueba de agua y deja la piel humectada, es delicioso. Solo hay que asegurarse de aplicarlo por lo menos 30 segundos y después aclarar con agua tibia y masajear otros 30 segundos.
Su olor es intenso a rosas, asi que si no te gusta ese aroma no es recomendable.
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MalenaReviewed in Mexico on November 3, 2023
5.0 out of 5 stars Me encanta
Scent: Original IISize: 100gVerified PurchaseIncreíble textura y olor
- nicole kReviewed in Canada on March 14, 2022
5.0 out of 5 stars expensive which is why I haven’t repurchased. I’m still looking for a dupe.
Scent: OriginalSize: 20gVerified PurchaseWonderful. I’ve never used a balm to clean my face before, I’m hooked now! Only thing is this brand is quite expensive and so I’m looking for a dupe.
- JMWReviewed in Spain on February 25, 2025
5.0 out of 5 stars Elemis cleansing balm
Scent: Original IISize: 100gVerified PurchaseSo soothing to remove makeup with. Feels like a home facial. Excellent cleansing results leaving the skin smooth clean and refreshed. I’ve also tried the Rose scented balm but prefer this one totally.