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La Roche-Posay Toleriane Hydrating Gentle Face Cleanser, Daily Facial Cleanser with Niacinamide and Ceramides for Sensitive Skin, Moisturizing Face Wash for Normal to Dry Skin, Fragrance Free

4.6 4.6 out of 5 stars 28,940 ratings

Sustainability features

This product has sustainability features recognized by trusted certifications.

Worker well-being

Manufactured on farms or in facilities that protect the rights and/or health of workers.

As certified by
Cradle to Cradle Certified Cradle to Cradle Certified

Cradle to Cradle Certified is the world's most comprehensive standard for safe, circular and responsible products. Certified products meet science-based requirements that have positive benefits including health and wellbeing, material reuse, emissions reductions, water quality, and fair and safe labor practices. The Cradle to Cradle Certified Product Standard is set by the Cradle to Cradle Products Innovation Institute, a global non-profit dedicated to powering innovation for a prosperous economy.

Learn more about this certification

Certification Level

SILVER ACHIEVEMENT LEVEL
Manufacturing practices

Manufactured using processes that reduce the risk of negative environmental impact.

As certified by
Cradle to Cradle Certified Cradle to Cradle Certified

Cradle to Cradle Certified is the world's most comprehensive standard for safe, circular and responsible products. Certified products meet science-based requirements that have positive benefits including health and wellbeing, material reuse, emissions reductions, water quality, and fair and safe labor practices. The Cradle to Cradle Certified Product Standard is set by the Cradle to Cradle Products Innovation Institute, a global non-profit dedicated to powering innovation for a prosperous economy.

Learn more about this certification

Certification Level

SILVER ACHIEVEMENT LEVEL
Safer chemicals

Made with chemicals safer for human health and the environment.

As certified by
Cradle to Cradle Certified Cradle to Cradle Certified

Cradle to Cradle Certified is the world's most comprehensive standard for safe, circular and responsible products. Certified products meet science-based requirements that have positive benefits including health and wellbeing, material reuse, emissions reductions, water quality, and fair and safe labor practices. The Cradle to Cradle Certified Product Standard is set by the Cradle to Cradle Products Innovation Institute, a global non-profit dedicated to powering innovation for a prosperous economy.

Learn more about this certification

Certification Level

SILVER ACHIEVEMENT LEVEL

La Roche-Posay
Premium Brand Sourced

We work closely with your favorite premium beauty brands and their approved resellers to ensure the premium products sold in our stores are authentic.

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Brand La Roche-Posay
Item Weight 0.96 Pounds
Item dimensions L x W x H 2.4 x 2.4 x 8.25 inches
Scent Unscented
Age Range (Description) Adult

Description

Daily face wash for normal to dry sensitive skin. A cream cleanser that helps skin retain essential moisture while cleansing. Gently removes face & eye makeup, dirt and impurities, while maintaining skin's natural protective barrier & pH.

Benefits

Leaves skin feeling hydrated. Infused with Prebiotic Thermal Water, Ceramide-3, Niacinamide & Glycerin.

Suggested Use

Wet skin with warm water. Work cleanser into a lather. Massage into skin. Rinse. Pat dry. Can be used on eye area.

From the brand

Sustainability features

Sustainability features

This product has sustainability features recognized by trusted certifications.

Worker well-being

Manufactured on farms or in facilities that protect the rights and/or health of workers.

As certified by
Cradle to Cradle Certified Cradle to Cradle Certified

Cradle to Cradle Certified is the world's most comprehensive standard for safe, circular and responsible products. Certified products meet science-based requirements that have positive benefits including health and wellbeing, material reuse, emissions reductions, water quality, and fair and safe labor practices. The Cradle to Cradle Certified Product Standard is set by the Cradle to Cradle Products Innovation Institute, a global non-profit dedicated to powering innovation for a prosperous economy.

Learn more about this certification

Certification Level

SILVER ACHIEVEMENT LEVEL
Manufacturing practices

Manufactured using processes that reduce the risk of negative environmental impact.

As certified by
Cradle to Cradle Certified Cradle to Cradle Certified

Cradle to Cradle Certified is the world's most comprehensive standard for safe, circular and responsible products. Certified products meet science-based requirements that have positive benefits including health and wellbeing, material reuse, emissions reductions, water quality, and fair and safe labor practices. The Cradle to Cradle Certified Product Standard is set by the Cradle to Cradle Products Innovation Institute, a global non-profit dedicated to powering innovation for a prosperous economy.

Learn more about this certification

Certification Level

SILVER ACHIEVEMENT LEVEL
Safer chemicals

Made with chemicals safer for human health and the environment.

As certified by
Cradle to Cradle Certified Cradle to Cradle Certified

Cradle to Cradle Certified is the world's most comprehensive standard for safe, circular and responsible products. Certified products meet science-based requirements that have positive benefits including health and wellbeing, material reuse, emissions reductions, water quality, and fair and safe labor practices. The Cradle to Cradle Certified Product Standard is set by the Cradle to Cradle Products Innovation Institute, a global non-profit dedicated to powering innovation for a prosperous economy.

Learn more about this certification

Certification Level

SILVER ACHIEVEMENT LEVEL

From the manufacturer

la roche posay 90k dermatologist recommended + substantiation
ingredients premium

COMPLETE YOUR ROUTINE

hydrating cleanser comp chart

Hydrating Gentle Cleanser

hyalu b5 comp

Hyalu B5 Serum

double repair moisturizer comp chart

Double Repair Moisturizer

shaka 60 comp chart

Anthelios Shaka SPF 60

Customer Reviews
4.6 out of 5 stars
28,940
4.6 out of 5 stars
22,543
4.6 out of 5 stars
35,146
4.6 out of 5 stars
6,767
Price
$23.99 $32.99
Step in the Routine
1. Cleanse 2. Treat 3. Moisturize 4. Protect
Benefit
Cleanses & Maintains Moisture Hydrates and Plumps 48 Hour Hydration SPF 60 UVA/UVB Protection
Texture
Non-Foaming Cream Rich Serum Lightweight Cream Ultra Lightweight Fluid
When to Use
Morning and Night Morning and Night Morning and Night Morning
Skin Type
Sensitive and Dry Skin All Skin Types All Skin Types All Skin Types
SPF

Do La Roche-Posay face washes include sulfates?

If you want a sulfate-free face cleanser, try Toleriane Hydrating Gentle Wash or Toleriane Purifying Foaming Wash. Only a few of our face cleansers include sodium laureth sulfate (SLES), which is a gentler alternative to sodium lauryl sulfate (SLS).

What is La Roche-Posay’s best face wash for sensitive skin?

All of our cleansers are suitable for sensitive skin. Favorites for sensitive skin are Toleriane Hydrating Gentle Facial Cleanser and Toleriane Purifying Foaming Facial Wash. These sulfate-free cleansers are ideal for daily facial cleansing.

What is La Roche-Posay’s best face wash for dry skin?

For those with dry skin, we recommend Toleriane Hydrating Gentle Facial Cleanser. and Toleriane Dermo Milky Cleanser. These non-foaming, gentle face cleansers efficiently cleanse the skin and remove impurities

Product details

  • Is Discontinued By Manufacturer ‏ : ‎ No
  • Product Dimensions ‏ : ‎ 2.4 x 2.4 x 8.25 inches; 15.4 ounces
  • Item model number ‏ : ‎ 3337875545778
  • Department ‏ : ‎ girls
  • Manufacturer ‏ : ‎ La Roche-Posay
  • ASIN ‏ : ‎ B01N7T7JKJ
  • Customer Reviews:
    4.6 4.6 out of 5 stars 28,940 ratings

Looking for specific info?

Customer reviews

4.6 out of 5 stars
4.6 out of 5
28,940 global ratings

Customers say

Customers like the quality, oiliness, texture and moisturizing of the skin cleaning agent. They mention that it works wonders, is gentle but doesn't add any more oil and that it leaves their face clean, soft and moisturized. They appreciate the value for money.

AI-generated from the text of customer reviews

1,049 customers mention829 positive220 negative

Customers like the quality of the skin cleaning agent. They say it works wonders, is gentle, and cleans their skin thoroughly. They also say it helps to wash off dirt and oils from their moisturizer. They mention it's perfect for a double cleanse and that it takes away makeup and impurities with ease.

"...Its gentle yet effective formula, combined with its hydrating properties, makes it an ideal choice for daily skincare routines...." Read more

"...Smooth, nearly scentless, and takes away makeup and impurities with ease...." Read more

"...stuff feels great on my face and isn’t too thick and it doesn’t leave any weird residue feeling like some face washes have in the past...." Read more

"...sensitive skin, dryness, are post-procedural and need a gentle, effective cleanser...." Read more

574 customers mention440 positive134 negative

Customers like the moisturizing properties of the skin cleaning agent. They mention that it helps keep their face from drying out, and is very hydrating for dry skin. They also say that the formula, combined with its hydrator properties, makes it an ideal choice for their dry skin and doesn't burn like everything else they have tried.

"...Its gentle yet effective formula, combined with its hydrating properties, makes it an ideal choice for daily skincare routines...." Read more

"...My skin feels clean and refreshed but nor stripped and dry like it does after using many other "gentle" cleansers...." Read more

"Moisturizing and makes my face feel smooth after use. Non irritating for sensitive skin. Highly recommend" Read more

"...This is an effective combination but it is drying and I have to moisturize with Cerave Moisturizing Cream afterwards...." Read more

484 customers mention465 positive19 negative

Customers are satisfied with the texture of the skin cleaning agent. They mention that it feels smooth, creamy, and gentle on their skin. Some say that it leaves their face clean, soft, and moisturized.

"...I highly recommend this cleanser to anyone in search of a gentle, soothing cleanser that delivers results without compromising skin health." Read more

"This cleanser has found a permanent place in my skin care routine! Smooth, nearly scentless, and takes away makeup and impurities with ease...." Read more

"...overall, this stuff feels great on my face and isn’t too thick and it doesn’t leave any weird residue feeling like some face washes have in the past...." Read more

"Moisturizing and makes my face feel smooth after use. Non irritating for sensitive skin. Highly recommend" Read more

253 customers mention210 positive43 negative

Customers like the scent of the skin cleaning agent. They say it has zero scent and no irritation.

"...Another aspect I appreciate about this cleanser is its fragrance-free and non-comedogenic formula...." Read more

"...Smooth, nearly scentless, and takes away makeup and impurities with ease...." Read more

"...There is no detectable scent/fragrance...." Read more

"...It doesn’t smell and has Hyaluronic acid. Which helps aging skin. I’m going to continue purchasing." Read more

158 customers mention124 positive34 negative

Customers like the value of the skin cleaning agent. They say it's reasonable priced, worth the money, and of high quality.

"...Number two: fair price, especially when compared to the multiple other cleansers available at all price points...." Read more

"...This little moisturizer is fantastic and is surprisingly less expensive. I love it!" Read more

"...Great price for the amount and quality." Read more

"...I also feel like it is a little drying and pricy. I have since found other face washes that work better for me" Read more

78 customers mention55 positive23 negative

Customers like the oiliness of the skin cleaning agent. They mention it's gentle but doesn't add any more oil, and is amazing for oily skin. They also say it'll remove the oil without irritating or drying their skin.

"...It leaves my skin feeling moisturized and balanced, no more dry or oily spots!..." Read more

"...this along with their moisturizer, my skin looked great - dry, flaky skin gone." Read more

"...I found it hard to us this product, my skin felt congested and more oily. So, if you have very oily skin I wouldn't recommend." Read more

"...It effectively removes impurities, makeup, and excess oil without stripping the skin of its natural moisture...." Read more

814 customers mention564 positive250 negative

Customers are mixed about the effect of the skin cleaning agent. Some mention it's great for their skin, providing needed moisture. They say it leaves their skin feeling clean, refreshed, and moisturized. However, others say their skin felt congested and more oily after using it. They also say it feels like putting lotion on their face.

"...I highly recommend this cleanser to anyone in search of a gentle, soothing cleanser that delivers results without compromising skin health." Read more

"...My skin feels clean and refreshed but nor stripped and dry like it does after using many other "gentle" cleansers...." Read more

"...Within the first use my dry flaking skin began to lessen, after a week it is 99% cleared up...." Read more

"...It leaves my skin feeling moisturized and balanced, no more dry or oily spots!..." Read more

110 customers mention9 positive101 negative

Customers are dissatisfied with the pump of the skin cleaning agent. They mention that it was packed broken with no pump. Some customers also report that the squirt top was broken. They say that the product came half full and the cap was slightly busted. Some find that their skin starts to break out more after using it. They also say that they believe the surfactants are not strong enough.

"I use the cleanser and the moisturizer but the pump came broken. when i opened the box it was completely off of the bottle :..." Read more

"I love this cleanser, my face loves it too-but it arrived with a broken pump." Read more

"The product is amazing, it came broken tho, i just want to know if this has happened to anyone else" Read more

"...n’t help that I ordered my first bottle from Amazon and the cap came slightly busted...." Read more

This product is awesome, Even my husband uses it!!!
5 Stars
This product is awesome, Even my husband uses it!!!
It was in a large bottle, which i was happy to see. So far i love this, it cleans my skin thoroughly and it has ceramide-3, and niacinamide. I have dry skin and this is very hydrating. My husband has sensitive skin and this works cleaning dirt and impurities without stripping away your skins natural moisture!!!
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Top reviews from the United States

Reviewed in the United States on February 25, 2024
As an Accutane patient with sensitive skin, finding the right facial cleanser has been a daunting task. Thankfully, I stumbled upon La Roche-Posay Toleriane Hydrating Gentle Face Cleanser, and it has been a game-changer for me.

First and foremost, this cleanser’s gentle formula is a godsend for sensitive skin. Unlike harsh cleansers that strip away moisture and exacerbate irritation, Toleriane Hydrating Gentle Face Cleanser leaves my skin feeling clean, refreshed, and incredibly soft. It doesn’t cause any stinging or redness, which is crucial, especially when dealing with skin that’s already compromised by medication.

One of the standout features of this cleanser is its hydrating properties. Despite its gentle nature, it effectively removes impurities and makeup without leaving my skin feeling dry or tight. This is particularly important for Accutane patients like myself, as our skin tends to be more prone to dryness and flakiness during treatment. Toleriane Hydrating Gentle Face Cleanser helps maintain my skin’s moisture barrier, keeping it balanced and comfortable throughout the day.

Another aspect I appreciate about this cleanser is its fragrance-free and non-comedogenic formula. It’s reassuring to know that I’m not exposing my sensitive skin to unnecessary irritants or pore-clogging ingredients. With Toleriane, I can cleanse my skin with confidence, knowing that it won’t trigger breakouts or inflammation.

In terms of texture, the cleanser has a smooth, creamy consistency that feels luxurious on the skin. A little goes a long way, and it lathers gently to remove dirt and oil without causing any abrasion or friction.

In summary, La Roche-Posay Toleriane Hydrating Gentle Face Cleanser is a must-have for anyone with sensitive skin, especially those undergoing Accutane treatment. Its gentle yet effective formula, combined with its hydrating properties, makes it an ideal choice for daily skincare routines. I highly recommend this cleanser to anyone in search of a gentle, soothing cleanser that delivers results without compromising skin health.
45 people found this helpful
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Reviewed in the United States on March 14, 2024
This cleanser has found a permanent place in my skin care routine! Smooth, nearly scentless, and takes away makeup and impurities with ease. My skin feels clean and refreshed but nor stripped and dry like it does after using many other "gentle" cleansers. Truly a wonder product and I will be buying again.
10 people found this helpful
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Reviewed in the United States on September 25, 2023
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 I’ve been using this face wash for the past year and it’s done my skin WONDERS !! 😫 My skin tends to be kinda dry but slightly oily in my t zone and around my nostrils. I’m also prone to breakouts, and anything scented tends to make things worse. I could never find a skincare routine that fully worked for me and made the breakouts stop. I was putting in SO MUCH WORK for little results, and then I started using this stuff and LET ME TELL YOU- MY SKIN HAS NEVER LOOKED/FELT SO GOOD !! At first, I noticed I was still dealing with some blemishes and almost stopped using this stuff cause I thought it was the face wash’s fault but it turns out it’s because I wasn’t using it properly (oops). Make sure to use a wash cloth when washing your face! I was uneducated and didn’t realize that by not using a wash cloth, I was leaving some of the face wash trapped on my skin and it was clogging my pores and causing the pimples. So make sure to AT LEAST use a clean wash cloth when rinsing it off, if not for the entire wash and rinse process. Also, this doesn’t just apply to this face wash, it’s apparently common skincare knowledge that I was just unaware of (like I said, it wasn’t the face wash’s fault y’all)! I now am happy to say that I haven’t had a breakout or uneven skin in many months. I make sure to use it twice a day, morning and night, and for me personally I apply Paula’s choice pore reducing toner with a cotton pad afterwards (use toner while your skin is still wet!) and then usually vitamin c serum, a couple drops of jojoba oil, and some spf on top during the day. I dab off any extra oiliness with a paper towel (don’t rub the paper towel on your face it’s not good for your poor sensitive skin 😭) At night I wash my face, use the toner, and then some jojoba oil, rosehip seed oil, or The Ordinary’s 1% retinol in squalane depending on what I feel my skin needs (also if you wanna start using a retinol serum, I highly recommend doing some research first so you know what you’re getting into/how often to use it!) overall, this stuff feels great on my face and isn’t too thick and it doesn’t leave any weird residue feeling like some face washes have in the past. It leaves my skin feeling moisturized and balanced, no more dry or oily spots! I also love that the bottle is easy to take with me places because I travel a lot. It has a cool little c shaped clip that goes under the pump to keep it from leaking in your bag which is an honest lifesaver. The bottle is durable too/it’s not about to get crushed in my bag under all my stuff. Overall, I HIGHLY RECOMMEND this face wash for anyone with sensitive skin!!
122 people found this helpful
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Reviewed in the United States on March 29, 2024
Moisturizing and makes my face feel smooth after use. Non irritating for sensitive skin. Highly recommend
2 people found this helpful
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Reviewed in the United States on January 26, 2024
This cleanser is exactly as it's advertised which is why I gave it a higher rating. That being said I also want to note that I am not the biggest fan of it because it is a GENTLE cleanser and I should've thought hard on that before purchasing since I use oils and serums for my skincare. The gentle cleanser is not the best for getting things cleared and cleaned up on the first wash unless you have a lite amount of products on your face so I usually have to double cleanse with one brand then finish it with La Roche-Posay. However that's a good thing because it will not leave your skin feeling stripped and dry. Again, great gentle cleanser I just know moving forward I need something stronger and may do like an oil double cleanse type of routine
17 people found this helpful
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Top reviews from other countries

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Letizia
5.0 out of 5 stars OTTIMO.
Reviewed in Italy on February 12, 2024
Detergente delicatissimo. Al primo utilizzo la pelle appare più morbida e idratata. Non brucia gli occhi e ha un odore neutro.
One person found this helpful
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Mike
4.0 out of 5 stars Good and light cleanser
Reviewed in the Netherlands on January 27, 2024
Its a good cleanser, doesn't product a lot of foam but it is great for senistive skin and doesn't dry your skin as well
Mia
5.0 out of 5 stars So good
Reviewed in the United Kingdom on December 22, 2023
SO GOOD AND SOFT AND GENTAL ON THE SKIN
Emil
5.0 out of 5 stars Observera att: Hydrating Gentle Cleanser = Caring Wash
Reviewed in Sweden on December 17, 2023
Några här verkar förvirrade att de fått "fel" produkt. Jag kan lugna er med att säga att Caring Wash är versionen av Hydrating Gentle Cleanser som säljs i Kanda/Australien/Europa.

Sett till ingredienserna är de i stort sett exakt samma. Enda skillanderna är att "propylene glycol" har bytts mot "propanediol", men dessa är ekvivalenta lösningsmedel där propanediol (i Caring Wash) är utvunnen av majs, medan propylene glycol är syntetiskt från petrokemikalier. Caring Wash saknar även T-butyl Alcohol som ingrediens, men detta är också endast ett lösning- och emulgeringsmedel som jag skulle gissa ej behövdes pga den smått justerade formulationen.

Om du har fått "Caring Wash" bör den alltså vara helt ekvivalent med "Hydrating Gentle Cleanser" och det finns inget att oroa sig över. Det verkar bara vara den Europeiska versionen av samma produkt - även om LRP inte verkar världsbäst på att kommunicera det.

Har prövat den en gång hittills och den kändes bra. Hört mycket positivt om den så hoppas att den fortsätter fungera bra ihop med min hud nu framöver också!
Customer image
Emil
5.0 out of 5 stars Observera att: Hydrating Gentle Cleanser = Caring Wash
Reviewed in Sweden on December 17, 2023
Några här verkar förvirrade att de fått "fel" produkt. Jag kan lugna er med att säga att Caring Wash är versionen av Hydrating Gentle Cleanser som säljs i Kanda/Australien/Europa.

Sett till ingredienserna är de i stort sett exakt samma. Enda skillanderna är att "propylene glycol" har bytts mot "propanediol", men dessa är ekvivalenta lösningsmedel där propanediol (i Caring Wash) är utvunnen av majs, medan propylene glycol är syntetiskt från petrokemikalier. Caring Wash saknar även T-butyl Alcohol som ingrediens, men detta är också endast ett lösning- och emulgeringsmedel som jag skulle gissa ej behövdes pga den smått justerade formulationen.

Om du har fått "Caring Wash" bör den alltså vara helt ekvivalent med "Hydrating Gentle Cleanser" och det finns inget att oroa sig över. Det verkar bara vara den Europeiska versionen av samma produkt - även om LRP inte verkar världsbäst på att kommunicera det.

Har prövat den en gång hittills och den kändes bra. Hört mycket positivt om den så hoppas att den fortsätter fungera bra ihop med min hud nu framöver också!
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Justina
5.0 out of 5 stars One of the best budget cleansers for dry skin
Reviewed in Germany on November 9, 2023
I have purchased and repurchased. Living in Denmark, my skin gets super dry in the colder months, but this cleanser is not drying, instead nourishing, and is not expensive compared to some in the market.