One&Only The Palm

Dubai Beach, Dubai

Virgin rating

Premier Room
Junior Suite
Private Beach Villa
ZEST Restaurant
Cloisters Pavilion
101 Dining Lounge and Marina
101 Restaurant
Adult-only Pool
101 Dining Lounge and Bar
Beach Villa
Palm Beach Executive Suite With Pool
101 Dining Lounge and Marina
Lobby
Palm Beach Junior Suite Bathroom
Spa Treatment Room
Grand Palm Suite
Executive Suite
Executive Suite
Executive Suite
Executive Suite
Premier Room
Junior Suite
Private Beach Villa
ZEST Restaurant
Cloisters Pavilion
101 Dining Lounge and Marina
101 Restaurant
Adult-only Pool
101 Dining Lounge and Bar
Beach Villa
Palm Beach Executive Suite With Pool
101 Dining Lounge and Marina
Lobby
Palm Beach Junior Suite Bathroom
Spa Treatment Room
Grand Palm Suite
Executive Suite
Executive Suite
Executive Suite
Executive Suite

The hotel

An oasis of stylish energy and tranquility, One&Only The Palm is a luxurious addition to Palm Island's impressive portfolio. Blending Moorish and Andalusian architecture with contemporary, chic interiors, guest rooms are divided between the manor house and beachfront mansions, boasting every home comfort you can think of, including luxury marble bathrooms and a private balcony or garden patio. Choose to stay steps from the sea or surrounded by lush, green gardens. As well as lazing on your own private stretch of beach in oversized day beds, you can splash about to your heart’s content in the 850 sq m swimming pool or indulge in water sports galore at its sister hotel One&Only Royal Mirage. There are also several world-class golf courses a short drive away as well as Atlantis Aquaventure, Dubai’s most popular water park. For sheer relaxation, head to the Guerlain Spa, a tranquil retreat set amidst ponds, fountains and open courtyards. The health conscious will appreciate a state-of-the-art fitness centre, tennis court as well as an adult-only pool. To ensure that your family enjoys its stay at One&Only The Palm there is a kid’s programme that is designed to help keep your children entertained, allowing you to make the most of the resort’s many wonderful facilities. Dining is another huge treat with three superb restaurants to choose from, all under the expert guidance of three Michelin star chef Yannick Alléno. ZEST is the main restaurant with floor-to-ceiling windows and a lovely outdoor patio overlooking the pool and gardens whilst STAY by Yannick Alléno showcases traditional cooking methods reinterpreted in a contemporary way. Feast on tapas and Mediterranean-style dishes at 101 Dining Lounge and Bar, a hip and happening dining lounge with sweeping views of the Dubai’s skyline and a DJ playing lounge music most evenings.

Amenities

  • Babysitting service
  • Kids Club
  • Wheelchair access
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Overlooking its own private beach on the peninsula of Palm Island, amidst lush manicured gardens, fountains and pools. Eight world-class PGA 18-hole golf courses are minutes away. Transfer time from Dubai International Airport: 45 minutes.

Hotel information

90 rooms and suites and 4 beachfront villas. All with air-conditioning, balcony or outdoor terrace, 46” plasma TV with pay-per-view films, DVD/CD player, telephone, complimentary basic WiFi access, safe, hairdryer, iron and board (upon request). Within the Manor House: Palm Manor House Premier Room features 65–80 sq m with private balcony or garden patio, 1 king-size bed or twin-size beds, sleeping maximum 2 adults and 1 child.

Half Board includes: starter, main, dessert per person at ZEST and 101 Dining Lounge. 25% discount on the food bill on evening dinner at OORM restaurants including Olives, Tagine, Beach Bar & Grill, The Rotisserie, Eauzone, Drift, Celebrities and Tresind restaurants.

Palm Beach Premier Room features 65-80 sq m, steps from the beach with private balcony or beachfront garden patio and 1 king-size bed or twin beds, most with sea views, sleeping maximum 2 adults and 1 child.

Palm Beach Junior Suite features 100 sq m, steps from the beach with integrated living area, private balcony or beachfront garden patio and 1 king-size bed, sleeping maximum 2 adults and 1 child.

Palm Beach Junior Suite with Pool as before but with private 20 sq m swimming pool, sleeping maximum 2 adults and 1 child.

Palm Manor House Executive Suite features 130 sq m with separate living/dining room, outdoor terrace with dining space and loungers, separate bedroom with 1 king-size bed, sleeping maximum 2 adults and 1 child.

Palm Beach Executive Suite features 130 sq m with integrated lounge/dining area, private balcony or beachfront garden patio and grand master bedroom with 1 king-size bed, sleeping maximum 2 adults and 1 child.

Palm Beach Executive Suite with Pool, with private 20 sq m swimming pool, sleeping maximum 2 adults and 1 child.

Palm Manor House Grand Suite features 250 sq m with open-plan lounge/dining area, large outdoor terrace, round-the-clock service and separate bedroom with 1 king-size bed, sleeping maximum 2 adults and 1 child.

Palm Beach Villas feature 325 sq m, open-plan living space with bar and dining area connected to private service kitchenette, 2 master bedrooms with king-size beds, en-suite dressing rooms and bathrooms, private swimming pool and shaded outdoor seating/dining area, sleeping maximum 4-6 adults and 2 children (up 11.99 years old).

Please note: Palm Beach Junior Suite and Palm Beach Executive Suite with pools are not suitable for children under the age of 12 years.

  • Book a stay between 7 Apr - 30 Apr '24, 28 Sep-03 Nov '24 and 1 Dec-22 Dec '24 to receive your 4th night free. Terms and conditions apply. Blackout Dates apply. Applies to certain room types

3 restaurants and 1 lounge: ZEST (all-day dining, International cuisines), STAY by Yannick Alléno (dinner only; French cuisine), and 101 Dining Lounge and Marina (lunch and dinner, Mediterranean fare).

Swimming pool with sun terrace and oversized day beds and air-conditioned poolside cabanas*. Guerlain Spa*. Fitness centre with relaxing adult-only pool. Tennis court. Water sports* including sailing, kayaking, Hobie Cat sailing, windsurfing and water-skiing at sister hotel One&Only Royal Mirage. KidsOnly programme* (4-11 years). Aquaventure access: daily complimentary access per room, per stay with no minimum stay restriction. Transfer available upon request.

Babysitting service*. Laundry/dry-cleaning service*. 24-hour front desk. Complimentary basic WiFi.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Minimum stays apply.

* Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1631)
  • Very good (120)
  • Average (41)
  • Poor (18)
  • Terrible (17)
Image of the Tripadvisor rating The Real gem of Dubai

Apr 8, 2024 MassimoG844 Milan, Italy

A corner of paradise away from the noise and frenzy typical of Dubai. From the first moment of your arrival you notice how perfectly everything is taken care of. Excellent level of service from breakfast to the beach. I’m Italian And I can say that the food quality at Zest Restaurant is simply excellent. The only complain is regarding the absence… Read more
A corner of paradise away from the noise and frenzy typical of Dubai. From the first moment of your arrival you notice how perfectly everything is taken care of. Excellent level of service from breakfast to the beach. I’m Italian And I can say that the food quality at Zest Restaurant is simply excellent. The only complain is regarding the absence of a light lunch that you can enjoy on the beach or at the pool and for a five star resort that service cannot be missing. I also really appreciated the room upgrade that the Resort offered to me. The gardens of the Resort are Amazing and even the new pool with a skyline view at sunset time is really precious . Hope to come back in a near future. Read less
Image of the Tripadvisor rating No response on wedding occasion

Apr 4, 2024 Anna K

I wanted to share my experience with One&Only The Palm hotel that is considered to be one of the best in the UAE. I wanted to make a booking and do a wedding photo session at the premises of this hotel, I contacted the hotel via application form on their official website, via e-mail and called them directly. My inquiry was really simple, I asked… Read more
I wanted to share my experience with One&Only The Palm hotel that is considered to be one of the best in the UAE. I wanted to make a booking and do a wedding photo session at the premises of this hotel, I contacted the hotel via application form on their official website, via e-mail and called them directly. My inquiry was really simple, I asked if it is possible to pay extra money and do an early check in (around noon) as we needed to prepare for photo session. During the day no one got back to me on this matter. I called one more time, made my query even more simple: I asked whether it is allowed to do a wedding photo session, just me and spouse, at the premises of this hotel, no one was able to respond to me and provide with information on procedure (like explaining that approval is required, timeframe when I should expect to get a feedback on this matter etc, no information). It is such an important occasion for me and it’s the first time when after sending a query through official communication channels to the hotel and no one responds. I was disappointed. Read less
Image of the Tripadvisor rating One and only DISAPPOINTMENT

Mar 30, 2024 rogowild Indianapolis, Indiana

I am not one to leave reviews. My family typically stays in very nice resorts throughout the world. Almost all of them meet normal expectations. This resort is supposed to be the best one in Dubai. It was recommended highly by other people, and Tripadvisor gave it great reviews. It is far from that. First of all our Butler was not introduced to… Read more
I am not one to leave reviews. My family typically stays in very nice resorts throughout the world. Almost all of them meet normal expectations. This resort is supposed to be the best one in Dubai. It was recommended highly by other people, and Tripadvisor gave it great reviews. It is far from that. First of all our Butler was not introduced to us until I went to the front desk to book an excursion, and found out they had no Concierge. Then our Butler was made known to us. If you’re going to eat breakfast, at this resort, you need to expect hair and your food. We had that experience two times. If you’re going to be at the pool or at the breakfast table, you will have to wait for service and usually flag someone down. Today’s breakfast was especially bad. They served us warm water, so we simply asked for glass of ice. We had to ask three times before we were able to get a glass of ice. 25 minutes later we actually got our glass of ice. The scrambled eggs were so runny, they literally were watery. I’ve never seen anything like that and trust me I’ve been in the restaurant industry a long time. We had to ask three times to get ketchup as my daughter likes ketchup with her scrambled eggs. You should expect to have to flag down people to get service. You should expect your drink glasses to be empty for a long time. We stayed at this hotel during Ramadan. Most hotels in the area were quite discounted during this month. This hotel was not. And before you think it was because of Ramadan that the service was poor, please let me explain that the majority of the staff are not from here and not celebrating Ramadan. Good luck trying to get a golf cart to come pick you up from your “mansion” that is not near the front. When you call guest services and try to one you’ll see what I mean. In a city with some of the best hotels in the world, please trust me go somewhere else. The One and Only is the one and only disappointment to our trip! Positives: renting a boat, car service out front. Read less
Image of the Tripadvisor rating Oasis in the bustling city, with sincere friendly staff

Feb 22, 2024 BJ S

It was a true pleasure to stay for two weeks in the One and Only Dubai. The place is an oasis in the bustling Dubai, after a long business day there is nothing better to come back at the One and Only and enjoy the peace and quite, and above all the very friendly staff. I have visited many place, but rarely is the staff so sincere friendly. My… Read more
It was a true pleasure to stay for two weeks in the One and Only Dubai. The place is an oasis in the bustling Dubai, after a long business day there is nothing better to come back at the One and Only and enjoy the peace and quite, and above all the very friendly staff. I have visited many place, but rarely is the staff so sincere friendly. My mornings couldn't have started any better with the friendly welcome and smile from Bandita! Read less
Image of the Tripadvisor rating The best service from Ms. Fitri

Feb 4, 2024 Compass719658 Dubai, United Arab Emirates

I have visited the Italian Restaurant -Zest. Pizza was so delicious. Ambiance was so peaceful but the most I would like to talk about Ms. Fitri (Indonesian beautiful lady). She is very professional, soft spoken, attentive to details at the same time very friendly. I wish in every restaurant I visit in Dubai has a person like Ms. Fitri. Me being… Read more
I have visited the Italian Restaurant -Zest. Pizza was so delicious. Ambiance was so peaceful but the most I would like to talk about Ms. Fitri (Indonesian beautiful lady). She is very professional, soft spoken, attentive to details at the same time very friendly. I wish in every restaurant I visit in Dubai has a person like Ms. Fitri. Me being exHotelier, worked / visited many different countries, always looked for such ppl like Ms. Fitri in restaurants. Thanks to her for outstanding service. This restaurant will be my new favorite spot. Read less