I do not write many reviews. When I do, they are exceptional products, almost always very positive. This one is exceptionally and beyond bad. This is my third failed nest camera. This one lasted only a few months before failing. (outdoor, cool, dry location.) My first nest camera was designed to mount like a real camera. Unfortunately, it failed after a few months. This new camera is bad engineering in every regard. It has a silly magnetic mount. The cable does not go through the mount so it just dangles under the camera where the slight breath of wind will unplug it. The connector is not captive, so any slight touch of the cable will cause the cable to fall out. (I put electrical tape over the connector to keep it plugged in.) Anybody can walk by and easily grab the camera. The browser based Interface is now gone. You can only use their app that works poorly. It will only stay on the video screen for a few minutes before it shuts off. So no way to watch for an event. You have to go in, and restart it. Unfortunately, nest hates, Google and Google hates nest. The camera does not work with the Google app. nest will not allow my corporate Google Gmail account, so I had to set up an entirely new Gmail account just for nest products.. This camera came only with a battery that I did not want or need. It is what seems to be going dead despite being plugged in for months. (Throws a "dead battery" continuously even after being plugged in for one month.) I filed a warranty claim with Google and they gave me a runaround for two months. I was just on the phone for an hour with somebody from India who was a nice person, however, knew nothing about how a camera works certainly nothing about the nest camera. They read a script. For one hour, I did exactly what I've done five times before. It works or a day or a week and then fails again. I said, "You're giving me a runaround" And this person said " Yes I am" They then said you have to contact us in the future when it goes out again, but do it before your warranty expires in two months. They refused to send me a replacement camera until it failed for a fourth or fifth time. Finally, this person said that the voltage might be wrong. I said that I am using the USB power adapter and cable that was sold to me by Google.. I asked whether they were asking the voltage into the wall wart or out of it? The person again said the voltage. I asked if it was the power into the wall wart. They said yes. I got out my Fluke meter, one of the finest meters in the world. I checked the AC voltage. It was 118.4 VAC, 60 Hz.. This person said that the specification says it must be more than 124 Volts. I find this unbelievable. What is Google thinking? What is nest thinking? How could they possibly sell a product like this? I am just lucky I didn't fall on my backside when I was climbing up to pull the camera down again and up again and down again and up again, according to the repeated instructions. Again, I had done this a half a dozen times before spending more than one hour on this Support call.. This is an awful, dreadful product. I would certainly never recommend that anybody buy this product. NEGATIVE 10 stars!!! UPDATE ONE DAY LATER: After having spent more than one hour on the phone with Google support yesterday, I was told that I would have to wait a week or two. Only if it failed again, would they then allow me to spend another hour on the phone talking with them again, unless my warranty expired before then. It did work for about 12 hours, but FAILED this morning. Same problem. Last night, the battery was 100% with the camera plugged in, this morning, it said 0% full. But with a dead battery, the entire camera is dead. So I have no video at all. The camera is dead. One would think that with a dead battery and the unit plugged in constantly, the camera would still work. But what do I know? Google engineers clearly know more than I do. Why can Google not admit that this is a totally junk product? How can they run their customers around, knowing that this is a junk product? Two failed Google cameras, both of which I paid full price for. And both of which are junk. Yesterday, I was told that my warranty would expire in a month or two. That would be after it failed again. Well, I didn't have to wait that long because it failed in TWELVE (12) hours. NEGATIVE 50 stars!