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Cayo Exclusive Resort & Spa

5.0 star property
Beach spa retreat, walking distance from Plaka Beach
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May 2024

Cayo Exclusive Resort & Spa

Photo gallery for Cayo Exclusive Resort & Spa

Premium Room with Private Pool - Sea View | View from room
Exterior
Duplex Two-Bedroom Suite with Private Pool - Sea View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
4 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Lobby

Overview of Cayo Exclusive Resort & Spa

9.8

Exceptional

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Check out the area

Elounda, Plaka, Agios Nikolaos, Crete, 720 53
  • Popular LocationPlaka Beach5 min walk
  • Popular LocationElounda Windmills8 min drive
  • Popular LocationSpinalonga11 min drive
  • AirportHeraklion (HER-Nikos Kazantzakis)70 min drive
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Room options

Premium Room with Private Pool - Sea View

cleanliness

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
Heating
Free cots/infant beds
Dining table
Hypo-allergenic bedding
  • 355 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Executive Suite with Private Pool - Sea View

cleanliness

Highlights

Furnished patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Dining table
Hypo-allergenic bedding
  • 538 sq ft
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

Superior Room - Sea View

cleanliness

Highlights

Furnished patio
Soundproofed
Air conditioning
Heating
Dining table
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 355 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Superior Fam Room-Private pool -Sea View

cleanliness

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
Heating
Dining table
Hypo-allergenic bedding
Pillow menu
  • 484 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Grand Suite with Private Pool & Outdoor living area - Sea View

cleanliness

Highlights

Furnished patio
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
Dining table
  • 969 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Family Duplex with Private Pool - Basement Level - Sea View

cleanliness

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
Heating
Dining table
Hypo-allergenic bedding
Pillow menu
  • 710 sq ft
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Family Retreat with Private Pool - Sea View

cleanliness

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
Heating
Free cots/infant beds
Dining table
Hypo-allergenic bedding
  • 861 sq ft
  • Sea view
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 2 Single Sofa Beds

Superior Room with Private Pool - Sea View

cleanliness

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
Heating
Dining table
Hypo-allergenic bedding
Pillow menu
  • 355 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Executive Room with Private Pool - Sea View

cleanliness

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
Heating
Free cots/infant beds
Dining table
Hypo-allergenic bedding
  • 355 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Two Bedroom Interconnecting Rooms with Private Pool - Sea View

cleanliness

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 710 sq ft
  • Sea view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

Duplex Two-Bedroom Suite with Private Pool - Sea View

cleanliness

Highlights

Furnished patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
  • 1346 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Large Single Sofa Bed

Similar properties

About the area

Agios Nikolaos

Located in Agios Nikolaos, Cayo Exclusive Resort & Spa is on the beach. Elounda Windmills and Lato are notable landmarks, and the area's natural beauty can be seen at Plaka Beach and Spinalonga. Hiona Beach and Agios Nikolaos Archaeological Museum are two other places to visit that come recommended. Take some time off to enjoy the winery tours in the area, or get some fresh air with adventures like mountain biking, hiking/biking trails and horse riding nearby.

What's nearby

  • Plaka Beach - 5 min walk
  • Elounda Windmills - 8 min drive
  • Spinalonga - 11 min drive
  • Hiona Beach - 14 min drive
  • Spinalonga Castle - 16 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 70 min drive

Restaurants

  • Beeraki - 7 min drive
  • Isla Bistro & Cocktail Bar - 5 min walk
  • Babel - 5 min drive
  • Epico - 9 min walk
  • Porto Rino - 6 min drive

About this property

Cayo Exclusive Resort & Spa

Luxury eco-certified hotel near Plaka Beach
Located close to Spinalonga and Hiona Beach, Cayo Exclusive Resort & Spa provides a free breakfast buffet, a poolside bar and a terrace. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining and a free beach shuttle. Treat yourself to a detox wrap, a facial or a massage at Armonia, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature Mediterranean cuisine and ocean views. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
Additional perks include:
  • A seasonal outdoor pool and an indoor pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Bike hire, a round-trip airport shuttle (surcharge) and an electric car charging station
  • Express check-out, beach umbrellas and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 70 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as furnished patios and pillow menus.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and Select Comfort beds
  • Free toiletries and hairdryers
  • Wardrobes/cupboards, LED light bulbs and childcare services

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, German, Greek, Italian, Russian, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ambrosia Main Restaurant
  • Enastron Pool Bar
  • Kelari Gourmet Restaurant
  • Sage & Thyme Mediterranea
  • Stone Beach by Cayo

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Helicopter/aeroplane tours
  • Indoor pool
  • Private wine tours
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Dining table
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,292 square feet of conference space
  • 3 meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • No lift
  • Tile flooring in room

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2020
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

Outdoor space

  • Furnished patio

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival

Renovations and closures

The property is closed during January, February, March, November, December and April.

Access methods

Access code, staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 70.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 120 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 120 (one-way), (up to 12 years old)
  • Rollaway bed fee: EUR 70.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to October
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 14 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Cayo Exclusive Resort Spa
Cayo Exclusive Resort & Spa Hotel
Cayo Exclusive Resort & Spa Agios Nikolaos
Cayo Exclusive Resort & Spa Hotel Agios Nikolaos

Frequently asked questions

Does Cayo Exclusive Resort & Spa have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 10:00 AM to 6:00 PM.

Is Cayo Exclusive Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cayo Exclusive Resort & Spa?

Self-parking is free at this property.

What time is check-in at Cayo Exclusive Resort & Spa?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Cayo Exclusive Resort & Spa?

Checkout is at 11:00 AM.

Does Cayo Exclusive Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 120 per vehicle applies.

Where is Cayo Exclusive Resort & Spa located?

Nestled on the beach, this Agios Nikolaos hotel is within 2 mi (3 km) of Plaka Beach and Spinalonga. Hiona Beach and Elounda Windmills are also within 6 mi (10 km).

Cayo Exclusive Resort & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 53 out of 59 reviews" "
Rating 8 - Good. 3 out of 59 reviews" "
Rating 6 - Okay. 3 out of 59 reviews" "
Rating 4 - Poor. 0 out of 59 reviews" "
Rating 2 - Terrible. 0 out of 59 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Branislav

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design and style of the property is excellent with many little things considered, but what really makes it special is the staff who will always go the extra mile with nothing too much trouble. Bravo for the training and customer engagement.
Stayed 7 nights in Oct 2023

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2023

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were without exception helpful, polite, professional, and extremely friendly. Pool area was stunning and not overcrowded. Room had its own mini pool as well. Excellent breakfast. Main restaurant seemed quite pricey but Plaka village only a short walk where there were a myriad of eating options. Fantastic place and would thoroughly recommend.

10/10 Excellent

vivien sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really excellent hotel. Not only the staff was amazing alt all times, the entire resort was very well built and comfortable. The owner is local and owns a construction company and you can feel that by how well the hotel is built. There is a funicular lift for the rooms which are built on a steep hill making it very easy to access the rooms. The room has got a great size and the bathroom and toilet are separate and very good. There is plenty of storage space which I feel sometimes is lacking in hotels. The view from the room is impressive and the private swimming pool is quite good size. There is plenty of free water, a welcome pack. The gym is well equipped. The breakfast is excellent and at request some vegan options were available (although not a lot in terms of hot food). There are 2 large swimming pools and the beach is a 4 minute walk. They provide a shuttle to the beach. There are electric car charging points and electric cars for rental.
Stayed 3 nights in Sep 2023

10/10 Excellent

Lisa, Culross

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All Staff were amazing and nothing was any trouble for them
Stayed 7 nights in Sep 2023

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Hasan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff pleasent overall
Stayed 3 nights in May 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Irina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got upgraded room , very nice.
Stayed 5 nights in Oct 2022

General hotel information

Reasons to Book
Onsite Restaurant/Bar & Indoor Pool
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
5.0