Talkspace Therapy & Counseling

4.5
7.57K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Talkspace is the most convenient and affordable way to improve your mental health. Get matched with a licensed therapist in your state from the comfort of your device, and message via text, audio, and video.

HOW DOES TALKSPACE WORK?

Tell us your preferences for therapy, and match with one of our therapists in your state the same day. Send your therapist unlimited text, audio, picture, or video messages from anywhere, at any time — you’ll hear back at least once a day, 5 days per week.

IS TALKSPACE EFFECTIVE?

Talkspace has been shown to be as effective as face-to-face therapy. In one recent study, 81% of participants felt Talkspace is as effective or better than in-person therapy. In another, individuals who used Talkspace for only 2 months significantly improved symptoms of depression and anxiety. Talkspace has been featured in The Wall Street Journal, CNN.com, Business Insider, and more.

For more research data, visit research.talkspace.com.
For more of our press coverage, visit talkspace.com/online-therapy/press/

WHO ARE THE TALKSPACE THERAPISTS?

The Talkspace provider network has thousands of licensed therapists across the 50 U.S. states who have been vetted and accredited according to NCQA standards. They have experience treating the most common mental health issues, including depression, anxiety, substance use, stress, relationships, PTSD, and more.

IS TALKSPACE SECURE?

Your safety and security are our #1 priorities. Our technology is protected using banking-grade encryption and externally audited in compliance with the Health Insurance Portability and Accountability Act (HIPAA). For more information, find our complete Privacy Policy at talkspace.com/public/privacy-policy.

CONNECT WITH US!

We’re always happy to connect with users and receive feedback.
Email us: support@talkspace.com
Check out our website: talkspace.com
Follow us on Twitter: twitter.com/Talkspace
Follow us on Instagram: instagram.com/talkspace
Like us on Facebook: facebook.com/Talkspacetherapy
Updated on
Feb 20, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 2 others
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
7.32K reviews
Kendra Taylor
February 29, 2024
The app is seriously bugged. Messages and media won't send, the "try again" option won't work, the app jumps messages to the bottom of the page, if you're trying to read earlier messages or long blocks of text, and it's gotten worse over the last two weeks.
Did you find this helpful?
Talkspace
April 10, 2024
We're very sorry to hear about the issues you've encountered with our app. Our team appreciates your feedback as we continue to grow and improve.
DLo Nunez
February 18, 2024
This app has serious audio issues. Audio messages don't send/constantly show "try again" when attempting to send the audio in which it never fixes and often times won't have any audio available. Thought cutting down the time on each audio would help but the issues still consists. It's like this app tests you if you are in therapy to see if the therapy is working. If I could rate it - I would 1 Star is just too much
2 people found this review helpful
Did you find this helpful?
Talkspace
February 27, 2024
Hi there, I am very sorry to hear about the audio issues you've experienced. We appreciate this feedback as we continue to improve. I would be happy to walk through some troubleshooting steps to see if that may help. Please contact me at feedback@talkspace.com.
Sasha Dye
February 23, 2024
Been using talkspace for a few months now and it's prefect for me. They accept my insurance, and the copay after is manageable. The app is easy to use, they do have psychiatrists on the app as well to help with medications, and the ability to message and communicate throughout the week with my therapist is amazing. 10/10 I do and have recommended this app to friends, family, and even told my pcp about it so they can pass on the word.
2 people found this review helpful
Did you find this helpful?
Talkspace
March 19, 2024
Thank you for taking the time to provide us with this feedback, we’re so happy you’re having a great experience using our services. If you wouldn’t mind, we’d love for you to share your experience with others on our BBB page, shorturl.at/dsIRV or visit BBB.org and search “Talkspace” to leave a review.”

What's new

This release improves performance on certain devices and fixes several bugs in. If you have questions, email us at support@talkspace.com.