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Frequently asked questions

Where should I place the purifier humidifier in my room?

Your Dyson Pure Humidify+Cool™ is engineered to purify and humidify single rooms, so you should use it where you spend the majority of your time at home. When placing the machine, make sure there's at least a few feet of clearance on all sides, so that the air can circulate effectively. Close doors and windows and place away from air vents. 

Can I switch off humidification?

Yes. The machine works as a purifier humidifier, or just a purifying fan.

How often should I run a Deep clean cycle?

This depends on the water hardness where you live. The machine prompts you to run the cycle once a month in hard water areas. It prompts you less often in softer water areas. You can select your water hardness with the Dyson Link app. Running a Deep clean cycle helps to eliminate odours that occur through poor maintenance.

Do Dyson purifiers capture wildfire smoke?

Dyson purifiers capture wildfire smoke.9