About this item
CRE-C20 - a premium, rechargeable solution delivering all-day hearing clarity in a modern, discreet design. The CRE-C20’s latest technology improves access to sounds and prioritizes speech clarity while maintaining awareness of surrounding noises. This enables you to focus on conversations and still enjoy a rich listening experience.
Customized hearing at your fingertips.
The CRE-C20 is a self-fitting device you can easily set up yourself with the Sony | Hearing control app2. Predefined smart hearing settings that are based on thousands of real-life audiograms deliver a more tailored and rich listening experience. With sound quality and volume control at your fingertips, you can adjust your settings how you need to, when you need to.
Sleek, discreet, and reliable.
One of the smallest OTC hearing aids on the market, thoughtfully designed to stay under the radar, while still providing improved hearing clarity.
Rechargeable for convenient all-day use.
Equipped with a rechargeable battery that offers up to 28 hours of continuous use for easy, convenient, and reliable all-day hearing.
Comfortable fit to your ears.
New and enhanced ear sleeves offer improved grip and shaping, for snug, all day comfort without slippage.
Prescription-grade sound quality.
Developed with state-of-the-art technology to produce prescription-grade sound quality comparable to traditional hearing aids.
Advanced audio technology that automatically adjusts sound based on your surroundings.
Auto Sound Analyzer prioritizes speech clarity while maintaining awareness of surrounding noises. C20 calibrates microphone settings so that you can focus on the conversation even in noisy environments. With this, you can enjoy both your conversations and your background environment.
Speech clarity in noisy environments.
With Ear-to-Ear Wireless Link, your OTC hearing aids work together to produce effective, high-quality noise reduction and directionality, improving speech understanding in busy environments and helping you focus on the sounds that matter most.
Made for your peace of mind.
An FDA-cleared medical device developed in partnership with WS Audiology, a leading innovator in hearing aid technology.
Durable and dependable IP68 rating.
Offers durability in almost any situation, with an IP68 rating that protects against water, moisture, and dust.
An FSA/HSA eligible product.
Available for purchase with an FSA or HSA account, depending on eligibility.
Sony OTC product experts
The Sony Hear Team is comprised of Sony OTC product experts, who are specially trained to ensure you have success with any pre or post purchase questions¹
Learn more about legal disclaimers .
What's Included
Rechargeable jewel case with Hearing Aids
Sleeve XS
Sleeve S
Sleeve M
Sleeve L
Legal Disclaimers
- ¹ IMPORTANT: Our agents do not provide support for PlayStation. If you need assistance with PlayStation purchases, got to direct.playstation.com
- Sony hear support team: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=otcha&cpint=spt-d2c_contactsupport
- Text or Call Sony hear support team: 877-864-7669
Key Specs
ColorBlack
General
Product NameNearly Invisible OTC Rechargeable Hearing Aids, Self-fitting CRE-C20BrandSonyConsumer LifestageAdultModel NumberCRE-C20ColorBlack
Features
ProgrammableYesEnvironmental Sound SettingsAutomatic, Custom
Design
FitLeft ear or Right earDesignCompletely-In-The-Canal (CIC)
Audio
Noise Reduction TypeAdaptive, Automatic, FilteredWind Noise ReductionYes
Included
Number of Devices Included2Ear Tip Sizes IncludedExtra small, Small, Medium, LargeCarrying CaseYes
Connectivity
App CompatibleYesApp Compatible FeaturesBattery indicator, Customizable sound settings, Sound adjustment, Volume controlWireless ConnectivityWi-Fi, NFCOperating System CompatibilityAndroid, Apple iOS, Apple iPadOS
Power
On/Off Power SwitchNoLow Battery AlertYesRechargeable BatteryYesBattery ChemistryLithium-ionMaximum Battery Life28 hoursBattery Charge Time4 hoursCharging Accessory IncludedCaseReplaceable BatteryNo
Certifications Listings & Approvals
FDA Medical Device ClassificationClass II
Dimensions
Product Weight0.1 ounces
Warranty
Manufacturer's Warranty - Parts1 yearManufacturer's Warranty - Labor1 year
Other
UPC027242929173
Search
Q: QuestionWhat is the battery life?(1 answer)
A: AnswerThe maximum battery life is 28 hours.This question and answer was generated by AI based on customer and product data.Q: QuestionCan the hearing aids be used with both Android and iOS devices?(1 answer)
A: AnswerThe hearing aids are compatible with Android devices.This question and answer was generated by AI based on customer and product data.Q: QuestionWhat is the charging time for the hearing aids?(1 answer)
A: AnswerThe battery charge time for the hearing aids is 4 hours.This question and answer was generated by AI based on customer and product data.Q: QuestionAre the hearing aids self-fitting?(1 answer)
A: AnswerThese hearing aids are self-fitting.This question and answer was generated by AI based on customer and product data.Q: QuestionWhat features are available through the app?(1 answer)
A: AnswerThe app compatible features are a battery indicator and environmental sound settings.This question and answer was generated by AI based on customer and product data.Q: QuestionDoes the hearing aid have a wind noise reduction feature?(1 answer)
A: AnswerThis hearing aid does offer a wind noise reduction feature.This question and answer was generated by AI based on customer and product data.- A: AnswerYou can’t listen to phone calls via Bluetooth because the Sony CRE-C20 hearing aids to not offer Bluetooth. However, I have no problem putting my phone up to my ear as normal. Works great!
Answered by Artanis
Q: QuestionDoes the Sony CRE-20 have a occluded sound problem(0 answers)
Asked by Gabby
Review Summary
Rating 4.5 out of 5 stars with 42 reviews
4.5Rating by feature
- 4.4Value
Rating 4.4 out of 5 stars
- 4.2Quality
Rating 4.2 out of 5 stars
- 4.3Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the convenience of the CRE-C20 hearing aids due to their rechargeable batteries and self-fitting design. They are also praised for their comfort, clear sound quality, and discreet design. However, some customers have expressed a desire for Bluetooth connectivity and compatibility with smartphones.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Sony - Nearly Invisible OTC Rechargeable Hearing Aids, Self-fitting CRE-C20 - Black
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