Add to your order
- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.
- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Coverage starts after the 30-day return period. Stains, rips or tears, seam separation, and more are covered. Defects in materials or workmanship covered after the manufacturer warranty expires.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Coverage starts after the 30-day return period. Stains, rips or tears, seam separation, and more are covered. Defects in materials or workmanship covered after the manufacturer warranty expires.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
- Buy a lot of stuff on Amazon? Tons of items eligible for coverage, from the latest tech like Laptops, Game Consoles, TVs, Phones, and Cameras to major appliances, sporting goods, tools, toys, personal care, furniture, and more (not eligible for commercial or business use items).
- Accidents Happen. That’s why for your portable products we cover accidental damage from handling such as drops, spills and cracked screens. We also cover electrical and mechanical malfunctions, power surges, and wear and tear.
- Past and Future Purchases covered. 30 days after you are enrolled, all eligible past purchases (up to 1 year prior to enrollment) and future eligible purchases made on Amazon will be covered by your plan as long as you are enrolled.
- Fast, easy claims. Frustration-Free claims, with most filed in minutes. We will fix it, replace it, or reimburse you with an Amazon e-gift card for the purchase price of your product (excluding tax). File at Asurion.com/amazon.
- No Hidden Fees. For just $16.99 a month + tax you’re covered for up to 5,000 in claims per 12-month period. *THIS PROGRAM IS MONTH-TO-MONTH AND WILL CONTINUE UNTIL CANCELED* Coverage for all products ends 30 days after the plan is canceled. Cancel any time.
Add to your order
- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.

Image Unavailable
Color:
-
-
-
- To view this video download Flash Player
-
-
-
-
-
-
-
8 VIDEOS
-
Casper Sleep Original Foam Hybrid, King Size Mattress - Medium Firm Memory Foam with Zoned SupportTM - 100-Night Trial - 10 Year Warranty - CertiPUR-US® Mattress, Light Gray
Learn more
Delivery & Support
Select to learn moreAmazon.com
Amazon Services come with upfront pricing, easy scheduling and are covered by our Happiness Guarantee.
- This item can be shipped and delivered to your room of choice on a date and time that is convenient for you
In most cases, you will be able to track your Amazon order and view updates from point of shipping to your doorstep in your orders. If you need more help with tracking your package, please visit Track Your Package. - Learn more
- This item can be returned in its original condition for a full refund or replacement within 100 days of receipt.
Our specialist Customer Support for large items dispatched from Amazon is on hand to help with your order. Contact us via phone or chat 7 days a week.
Purchase options and add-ons
Brand | Casper |
Size | King |
Product Dimensions | 80"L x 76"W x 11"Th |
Top Style | Tight Top |
Cover Material | Cotton or Polyester or Blend |
Number of Layers | 4 |
Fill Material | hybrid |
Weight Limit | 1000 Pounds |
Special Feature | Premium |
Color | Light Gray |
|
| ||||
|
|
Similar item to consider
Frequently bought together

Frequently purchased items with fast delivery
From the manufacturer


![]()
Element
|
![]()
Original Foam
|
![]()
Original Hybrid
|
![]()
Snow
|
![]()
Wave Hybrid
|
![]()
Wave Hybrid Snow
|
|
---|---|---|---|---|---|---|
Add to Cart
|
Add to Cart
|
Add to Cart
|
Add to Cart
|
Add to Cart
|
||
Customer Reviews |
4.4 out of 5 stars 5,794
|
4.3 out of 5 stars 966
|
4.3 out of 5 stars 1,258
|
4.3 out of 5 stars 21
|
4.1 out of 5 stars 78
|
4.1 out of 5 stars 78
|
Price | $535.50$535.50 | $1,100.75$1,100.75 | $1,270.75$1,270.75 | — no data | $2,895.00$2,895.00 | $3,265.70$3,265.70 |
Breathable Foam | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Cooling | Breathable open-cell foam layers allow airflow to soothe you to sleep. | Breathable open-cell foam layers allow airflow to soothe you to sleep. | Breathable open-cell foam layers allow airflow to soothe you to sleep. | Snow Technology: HeatDelete Bands, Phase Change Material, and a CoolTouch Cover to keep you cooler all night. | Breathable open-cell foam layers allow airflow to soothe you to sleep. | Breathable open-cell foam layers allow airflow to soothe you to sleep. |
Body Contouring | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Ergonomic Support | Supportive Base Foam | Supportive Base Foam | Zoned SupportTM: 3-Zone Ergonomic Layer, Responsive Pocket Springs | Zoned SupportTM: Foam is divided into continuous ergonomic zones to provide maximum support and spinal alignment. | Zoned SupportTM Max + Gel Pods: 3-Zone Ergonomic Layer, Advanced 3D Ergonomic Layer, Gel Pods, Responsive Pocket Springs | Zoned SupportTM Max + Gel Pods: 3-Zone Ergonomic Layer, Advanced 3D Ergonomic Layer, Gel Pods, Responsive Pocket Springs |
Mattress Type | Foam Mattress | Foam Mattress | Hybrid Mattress | Hybrid Mattress | Hybrid Mattress | Hybrid Mattress |
Planet-Friendly Textiles | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |


Product information
Product Dimensions | 80 x 76 x 11 inches |
---|---|
Item Weight | 112 pounds |
Manufacturer | Casper Sleep |
ASIN | B085H731HY |
Country of Origin | USA |
Item model number | 950-000073-005 |
Customer Reviews |
4.3 out of 5 stars |
Best Sellers Rank | #305,947 in Home & Kitchen (See Top 100 in Home & Kitchen) #609 in Mattresses |
Thickness | 11 Inches |
Refill | hybrid |
Care instructions | DO NOT REMOVE OR WASH . Spot Clean only. To spot clean, Vacuum your mattress, sprinkle some baking soda on it. Use a scrub brush to gently rub the powder into the mattress and leave it for 10 minutes or so. Vacuum the excess powder. Do not wash. Do not use bleach. Do not machine dry.Do not iron.Do not dry clean. |
Number of pieces | 1 |
Warranty Description | 10-year limited. |
Batteries required | No |
Included Components | Mattress |
Warranty & Support
Feedback

Casper Sleep Original Foam Hybrid, King Size Mattress - Medium Firm Memory Foam with Zoned SupportTM - 100-Night Trial - 10 Year Warranty - CertiPUR-US® Mattress, Light Gray
Share:
Found a lower price? Let us know. Although we can't match every price reported, we'll use your feedback to ensure that our prices remain competitive.
Where did you see a lower price?
Fields with an asterisk * are required
Videos
Videos for this product
1:38
Click to play video
The Hybrid Wins because of This!
Jason Card's Family Reviews
Videos for this product
2:27
Click to play video
Why We Love Our Mattress After 3 Years
Shop Smart with Abby
Videos for this product
1:13
Click to play video
Honest Review of Casper Sleep Original Foam Hybrid Mattress
the Harts
Videos for this product
0:42
Click to play video
3 YRS Update & Review! Watch Before You Buy!
✅ TP’s review ✅
Videos for this product
0:54
Click to play video
Is Casper Worth the Hype? My Review
Natalie Flanders
Videos for this product
1:16
Click to play video
Honest Review of Casper Hybrid Mattress After 1 Year
The Brambila's
Looking for specific info?
Product Description
Casper is reimagining sleep from the ground up. All of Casper’s sleep products are developed in-house by our award-winning research and development team. The Casper Original Hybrid mattress has three layers of premium foam that provide all-night comfort through our innovative support system. Plus springs for added lift and airflow. Our Zoned SupportTM helps align your spine with head to toe support; softer under shoulders, firmer around hips, waist and lower back. Breathable open-cell foam layers allow airflow to soothe you to sleep. Premium foam is plush yet resilient and conforms to your body to relieve pressure. Resilient springs add a little lift, support and airflow to the mattress of your dreams. A firmer border provides edge support to help you get in and out of bed easily. The Eco-friendly cover is made with recycled materials. It's designed to withstand years of use. The knit mattress covers have four way stretch, so you feel the full benefits of the below layers. Foams are made without ozone-depleting chemicals.Still unsure? Rest easy with our 100-night trial and free returns.
Top Brand: Casper
Compare with similar items
This Item Casper Sleep Original Foam Hybrid, King Size Mattress - Medium Firm Memory Foam with Zoned SupportTM - 100-Night Trial - 10 Year Warranty - CertiPUR-US® Mattress, Light Gray | Recommendations | |||||
Try again! Added to Cart Add to cart | Try again! Added to Cart Add to cart | Try again! Added to Cart Add to cart | Try again! Added to Cart Add to cart | Try again! Added to Cart Add to cart | Try again! Added to Cart Add to cart | |
Price | -15% $1,610.75$1,610.75 List: $1,895.00 | $1,149.00$1,149.00 | -6% $1,965.17$1,965.17 Typical: $2,089.39 | -15% $849.14$849.14 List: $999.00 | -15% $1,270.75$1,270.75 List: $1,495.00 | -19% $298.86$298.86 List: $369.99 |
Delivery | Get it Friday, Apr 4 | Get it Friday, Apr 4 | Get it as soon as Wednesday, Apr 9 | Get it Friday, Apr 4 | Get it as soon as Tuesday, Apr 8 | Get it as soon as Saturday, Apr 5 |
Customer Ratings | ||||||
Sold By | Amazon.com | Amazon.com | Amazon.com | Amazon.com | Amazon.com | Amazon.com |
size | King | King | King | King | Queen | King |
thickness | 11 inches | — | — | 12 inches | 11 inches | 12 inches |
firmness description | Medium | Medium | Medium Plush | Medium Firm | Medium | Medium Plush |
construction type | Hybrid | Hybrid | Hybrid | Hybrid | Hybrid | Memory Foam |
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers find the mattress to be of good quality, particularly noting it's great for side sleepers and helps with back pain. Moreover, they consider it worth the price. However, the comfort level receives mixed feedback, with some finding it ideal while others say it's too soft. Additionally, customers disagree on the mattress's fit and heat retention, with some saying it fits perfectly while others report sizing issues, and some find it cooler while others say it's very hot. The smell also gets mixed reviews, with some reporting no smell while others mention a minor smell for a few days.
AI-generated from the text of customer reviews
Select to learn more
Customers find the mattress to be of good quality, noting it works well as a guest bed for a few nights.
"Great mattress but may be a little firm. We added a topper. Great price as well" Read more
"...The Casper hybrid is a good mattress, though we've discovered it sleeps better after a little "break-in" period...." Read more
"...Real easy to take out and it looks great! Only problem is that it’s too soft for me. I like a soft firm bed" Read more
"...And still better than our previous mattress. We both have "Social Security" aches and pains. Arthritis and multiple surgeries...." Read more
Customers report excellent sleep quality on this mattress, describing it as like sleeping on a cloud and noting it's great for both side and back sleepers. They appreciate that it allows them to sleep soundly without flipping over or twisting positions.
"...has made a tremendous difference in my neck and back pain, and I sleep like a baby...." Read more
"...We've now had it for 4 months, and I can say that it really is like sleeping on a cloud. It is soft without being too soft...." Read more
"...3. Just plain uncomfortable. 4. Could rarely sleep more than 5 hours; both of us would end up tossing and turning for another 2-3 hours trying..." Read more
"...I am sleeping better with less waking tossing and turning...." Read more
Customers find the mattress provides good support, particularly noting relief for lower back pain and no morning aches.
"...this Casper mattress offers the ideal combination of cushioning and support with both memory foam and spring coils. No aching joints in the morning...." Read more
"...the money, is extremely comfortable, has made a tremendous difference in my neck and back pain, and I sleep like a baby...." Read more
"...Thank you for curing my back pain! -Firmness Level 5.5-5.7/10. -No smell and ready to use out of the box...." Read more
"...for a little over a week now and the balance of softness and support feels just right, especially in the hip area...." Read more
Customers find the mattress worth its price.
"...I could not be happier with this mattress! It is well worth the money, is extremely comfortable, has made a tremendous difference in my neck and..." Read more
"...Recovery is so important, and this kind of investment is worth every penny...." Read more
"...brands, the Casper Hybrid sounded like the right choice at a reasonable price point...." Read more
"Great mattress but may be a little firm. We added a topper. Great price as well" Read more
Customers have mixed opinions about the mattress's comfort, with some finding it great while others say it's too soft.
"We feel like this Casper mattress offers the ideal combination of cushioning and support with both memory foam and spring coils...." Read more
"...It is well worth the money, is extremely comfortable, has made a tremendous difference in my neck and back pain, and I sleep like a baby...." Read more
"...As time went on, the pain got worse. I went to see a chiropractor and an acupuncture specialist and it wasn’t working...." Read more
"...I've had it for a little over a week now and the balance of softness and support feels just right, especially in the hip area...." Read more
Customers have mixed experiences with the mattress's smell, with some reporting no odor at all, while others mention a minor smell that persists for a few days.
"...My only concern about the mattress was a lingering, mildly mildewy smell that has finally faded after several days (or I am noseblind to it now)...." Read more
"...-Firmness Level 5.5-5.7/10. -No smell and ready to use out of the box. -Bouncy cloud feeling while gently being placed on top of it...." Read more
"...Like Fever dreams. The first few weeks we attributed it to the smell of glue that was mildly persistent. This was the worst period...." Read more
"...After off gassing for a day the smell had lessened and I decided to put on my sheets, I was surprised to see they fit loosely...." Read more
Customers have mixed experiences with how the mattress fits: some say it fits perfectly on Thuma beds and conforms to their contours, while others report it is not standard Queen size.
"...This time after getting it expanded the sizing was correct, the sheets I had fit properly, and to my amazement I slept better on it...." Read more
"...our guest room and just realized this mattress is off and measures 77”x56” not 80x60. Hope I can rest this resolved but check in day 1!" Read more
"...Perfect for back sleepers like myself. Fits to my contours with no compression soreness." Read more
"...-soft mattress (more like a a big rectangular cushion) feels smaller for two tall people than a usual queen size...." Read more
Customers have mixed experiences with the mattress's temperature regulation: while some find it cooler than expected, others report that it holds heat and makes them sleep very hot.
"...He approves! I also sleep VERY HOT!!! And it doesn’t heat me up. I prefer the room at 68 degrees and leave the window open. It’s a dream!!..." Read more
"...My only complaint at this point is it retains heat more than I expected or like." Read more
"...I have had zero issues with the bed retaining heat or leaving a permanent impression or dip, which were the two biggest concerns I had read about..." Read more
"...Only complaint is is a bit hot, so I'm going to try a gel topper to make it cooler." Read more
Reviews with images

3 mattresses later I am stuck with a dump bill
Top reviews from the United States
There was a problem filtering reviews. Please reload the page.
- Reviewed in the United States on February 17, 2025Size: QueenStyle: MattressVerified PurchaseWe feel like this Casper mattress offers the ideal combination of cushioning and support with both memory foam and spring coils. No aching joints in the morning. Nice that when sleeping with a partner, your partner can move around, turn over, whatever, without setting the entire mattress in motion. We installed it on a steel bed frame with no box springs and we're very happy with it. Just be advised that it is very heavy, so take that into consideration for delivery and installation on your bed. Delivery was made to our front porch, we used a hand truck to wheel it to the bedroom and then took two of us to hoist it up on the bed frame.
- Reviewed in the United States on April 28, 2021Size: QueenStyle: MattressVerified PurchaseI searched long and hard before buying this mattress. I was leary of a mail order mattress but I did a ton of homework on this one. I scoured consumer reports before buying.
I am a big guy, 6'7" tall and about 315 lbs. I have 4 ruptured disks in my neck and 5 badly degenerative disks in my back. My back kills me on most every mattress I try to sleep on. So I needed to hit a home run with this purchase.
I could not be happier with this mattress! It is well worth the money, is extremely comfortable, has made a tremendous difference in my neck and back pain, and I sleep like a baby.
I am a back and side sleeper and this works perfectly for me. It's the best mattress I've ever owned and I've tried a ton of them! This is an excellent value for the money. I don't think you'll be disappointed!
- Reviewed in the United States on July 6, 2020Size: KingStyle: MattressVerified PurchaseI have been suffering from extreme back pain ever since I bought my last mattress from Ikea one year ago. I purposely bought an extra firm Ikea mattress (8/10) because I had a super soft foam mattress (2/10) prior to that one, which I believe is where my back pain started. To be honest, I wasn’t a believer of the special engineering of these kinds of mattresses and thought the major reason for my pain were due to past injuries, work and personal related stress.
As time went on, the pain got worse. I went to see a chiropractor and an acupuncture specialist and it wasn’t working. So I started to work out and do regularly back stretches. The pain got even worse, especially in the mornings. I’ve looked for numerous ways to cure myself and even wore a back brace for a year.
I’ve researched for the past 9 months for a self-cure and one of the last things on my list was to change my newly bought super firm mattress. I read on health.com that people with back pain shouldn’t actually sleep on firmer mattresses, but should sleep on a softer foam/latex mattress at a firmness level of (6.5/10). So after reviewing multiple mattresses for months, I was about to get the Bear Hybrid Mattress as it seemed to me that athletes appreciated the recovery the Bear mattress provided them. I then found a review on tuck.com about the Casper original and how it’s best for light weight sleepers. Digging deeper, I found the Casper original hybrid, a 1/2 foam and 1/2 coils mattress with firmer zone support and longer lasting materials compared to the original. I found the Casper hybrid at an even cheaper price on Amazon then Casper’s official website and shipping would only take 2 days, rather than 2 weeks.
2 days later, the Casper hybrid arrives outside my door in a well packed, tall large box. It was heavy but I was able to manage it myself. I wiped it down before opening it on my bed frame. It expanded within seconds and I was very surprised that there was no smell at all. I gave the new mattress a wipe down and let it sit for a few hours before trying it. (I read that we should let a new mattress sit for 24-48 hours but this Casper hybrid was ready to go out of the box.)
2 hours later, I woke up realizing that I passed out while trying out the new mattress. I remember laughing with pure happiness before passing out. I felt like I was sleeping on bouncy clouds while gently being placed on top of it. The support for my shoulder and lower back dissolved the pain I had for years almost immediately. I thought to myself, I should have got this sooner.
After sleeping on the Casper hybrid for the last couple days, the pain I use to wake up with every morning has disappeared 95%. Along with doing my daily stretches and massages, I wake up every morning 100% a brand new man. Thank you for curing my back pain!
-Firmness Level 5.5-5.7/10.
-No smell and ready to use out of the box.
-Bouncy cloud feeling while gently being placed on top of it.
-Great zone support and pressure relief.
-Best for light weight and average weight sleepers.
-Im a front sleeper, but I sleep on my back and sides very comfortably.
-Edge support is not the best but very good considering the construction.
-Mobilization transfer is not the best but good.
-100 day free trail and 10 year basic warranty.
-No home setup and no service to take old mattress away due to Covid.
-Amazon is cheaper and has faster shipping options.
I hope my honest review could help some of you out there. Recovery is so important, and this kind of investment is worth every penny. I would also recommend to do your daily stretches, massages and nightly hot bath sessions to speed up your recovery, all the best!
- Reviewed in the United States on December 10, 2021Size: QueenStyle: MattressVerified PurchaseI'm a curvy mid-aged female and have been experiencing shoulder and hip pain. I'm a 100% side-sleeper and tend to flip-flop frequently during the night. My hips were beginning to bother me a lot more sleeping on a firmer innerspring mattress. I prefer a softer plush mattress and after researching quite a few of the new bed-in-a-box brands, the Casper Hybrid sounded like the right choice at a reasonable price point. I've had it for a little over a week now and the balance of softness and support feels just right, especially in the hip area. I'm waking up less frequently to turn over because of pain. My only concern about the mattress was a lingering, mildly mildewy smell that has finally faded after several days (or I am noseblind to it now). I had the mattress on the floor for a few days until my new foundation arrived, so I think getting it off the floor has helped it air out more. I did not purchase the Casper foundation, but instead got a less expensive "ZINUS 9 Inch Metal Smart Box Spring/Mattress Foundation" which works very well with my bed frame and the mattress. I found Amazon's ship time to be faster than any other retailer and even then it arrived a couple days earlier than expected. In the box, it is super heavy, and I was grateful the driver carried it over the threshold for me! It's best to unbox it where you plan to keep it, because it inflates quickly and is an unweildy beast to move.
- Reviewed in the United States on December 6, 2024Size: KingStyle: MattressVerified PurchaseGreat mattress but may be a little firm. We added a topper. Great price as well
Top reviews from other countries
- Zimb.Reviewed in Canada on April 1, 2024
5.0 out of 5 stars The Best Ever!
Size: KingStyle: MattressVerified PurchaseOMG I never dreamed that this would be that good! Your partner can toss and turn and you won’t even know it! Not too hard and not too soft - firm with a little give.
- Sharon WingReviewed in Canada on August 20, 2021
5.0 out of 5 stars Perfect
Size: QueenStyle: MattressVerified PurchaseI’m so glad I listened to my son and bought this mattress.. at first I had ordered a cheap one and my son convinced me that his bed is the beat and I will honestly say I am so happy that I bought this one instead.. worth the few extra dollars.. I’ve always had a sleeping disorder and now omg I don’t move once I get into bed .. absolutely the best sleep I’ve ever now .. you won’t regret this mattress I promise
- BennyReviewed in Canada on May 17, 2023
4.0 out of 5 stars Comfy but expensive!
Size: KingStyle: MattressVerified PurchaseThis mattress is actually really nice overall. We also have a 2 inch latex topper on this mattress and a protective cover. It's super comfy and my first impressions are to recommend this a purchase for anybody looking for something new.
Pros:
Comfy
Sleeps cool
Good build quality
Cons:
Off gasses a bit for the first week (wash bedding every week to help remove smell)
Decent but not great edge support
Price is too expensive (and I got it on sale for like $1500)
The only concern I have is that it holds up and doesn't say for the next 5-7 years hopefully 10 before needing to be replaced. We will rotate quarterly and hope it holds up longer than our 3 year old $900 Beautyrest coil mattress.
Another reason we purchased this was because we were limited in options and the no interest Amazon payments options is a god send and will keep me purchasing items like this when times are tough and we need payment broken up into 5 or 12 payments.
- Amazon CustomerReviewed in Canada on September 10, 2023
2.0 out of 5 stars Good Quality Poor customer Service! Super frustrating.
Size: QueenStyle: MattressVerified PurchaseHello, this is my first time writing a bad review about a product; regrettably, the experience is not even related to the quality of the mattress, which is good, but unfortunately, the firmness didn't let my wife adjust. She is waking up with pain in her shoulder every day. I tried contacting the seller not less than four times, and since August 26th, I have obtained zero answers from them. I was even thinking of exchanging it, but now I do not want to deal more with them. What is more frustrating about this is that I tried to return it and I got from Amazon a shipping return label; well, If I was returning a computer, that is Ok, but not, but I'm returning a queen mattress that came into a small box. The mattress expanded to a Queen-size object that, for obvious reasons, I won't be able to fit on the original box.
I hope to receive a resolution soon about this matter, and after expending 2K on a mattress that I’m not satisfied with. @casper Sleep Customer support team, I hope you guys can improve the customer experience and that my case is isolated. Very frustrating so far dealing with your company.
- Disabled1968Reviewed in Canada on February 16, 2021
4.0 out of 5 stars Comfy
Size: QueenStyle: MattressVerified PurchaseOnly been a few days that it has been used but seems after awhile it should be awesome.