Get the celebrity treatment with world-class service at Etéreo, Auberge Resorts Collection

Set in Playa del Carmen, a few steps from Playa Virgen, Etéreo, Auberge Resorts Collection offers accommodation with an outdoor swimming pool, free private parking, a terrace and a restaurant. This 5-star hotel offers a bar. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. Chablé Maroma Beach is a few steps from the hotel, while ADO International Bus Station is 20 km from the property. The nearest airport is Cancún International Airport, 44 km from Etéreo, Auberge Resorts Collection.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.4)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 large double beds
1 extra-large double bed
2 large double beds
1 extra-large double bed
1 extra-large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 large double beds
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 large double beds
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 large double beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Bedroom 3:
2 large double beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Bedroom 3:
2 large double beds
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Guest reviews

Categories:

Staff
8.8
Facilities
10
Cleanliness
10
Comfort
9.4
Value for money
6.9
Location
9.4
High score for Playa del Carmen
Low score for Playa del Carmen

See what guests loved the most:

  • Katherine
    United States United States
    Auberge Resorts are always a unique and special experience. First of all, this property is *stunning*. Every detail was selected with care. When it’s sunny out, you’re in paradise. The cenote in the spa is fabulous. There are tons of amenities....

Hotel surroundings

Restaurants
5 restaurants on site

  • Itzam
    • Cuisine
      Mexican • Seafood • Local • Latin American
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly • Romantic
    • Dietary options
      Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
  • El Carrito
    • Cuisine
      Mexican • Local • Latin American
    • Open for
      Breakfast • Cocktail hour
    • Dietary options
      Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
  • Alberca
    • Cuisine
      Mexican • Seafood • Local • Latin American
    • Open for
      Lunch
    • Ambiance
      Family friendly
    • Dietary options
      Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
  • Che Che
    • Cuisine
      Japanese • Mexican • Peruvian • Seafood • Sushi • Local • Latin American
    • Open for
      Lunch
    • Ambiance
      Family friendly • Romantic
    • Dietary options
      Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
  • El Changarro
    • Cuisine
      Mexican • Seafood • Local • Latin American • Grill/BBQ
    • Open for
      Lunch
    • Dietary options
      Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Etéreo, Auberge Resorts Collection
Great facilities! Review score, 10

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Beachfront
  • Free parking
  • Airport shuttle
  • Fitness centre
  • Non-smoking rooms
  • 5 restaurants
  • Bar
  • Breakfast
Bathroom
  • Free toiletries
  • Bathrobe
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Terrace
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Beach
  • Kids' club
    Additional charge
  • Water sport facilities on site
    Additional charge
  • Diving
    Additional chargeOff-site
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Reception services
    • Invoice provided
    • Private check-in/check-out
    • Concierge service
    • Luggage storage
    • Tour desk
    • Express check-in/check-out
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • Smoke alarms
    • Security alarm
    • 24-hour security
    • Safety deposit box
    General
    • Shuttle service
      Additional charge
    • Pet bowls
    • Air conditioning
    • Non-smoking throughout
    • Car hire
    • Lift
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service
    Outdoor swimming pool
    Free!
    • Open all year
    • All ages welcome
    • Infinity pool
    • Pool with view
    • Pool/beach towels
    • Pool bar
    • Sun loungers or beach chairs
    • Sun umbrellas
    Wellness
    • Kids' pool
    • Fitness/spa locker rooms
    • Personal trainer
    • Fitness classes
    • Yoga classes
    • Fitness
    • Full body massage
    • Hand massage
    • Head massage
    • Couples massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/wellness packages
    • Spa lounge/relaxation area
    • Steam room
    • Spa facilities
    • Sun umbrellas
    • Sun loungers or beach chairs
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    • Fitness centre
      Additional charge
    • Sauna
      Additional charge
    Languages spoken
    • English
    • Spanish

    House rules

    Etéreo, Auberge Resorts Collection takes special requests - add in the next step!

    Check-in

    From 15:00 to 23:30

    Check-out

    From 01:00 to 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Extra bed upon request
    US$75 per child, per night
    Cot upon request
    Free
    3+ years
    Extra bed upon request
    US$75 per person, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are allowed. Charges may be applicable.

    Mastercard Visa American Express Cash Etéreo, Auberge Resorts Collection accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    FAQs about Etéreo, Auberge Resorts Collection

    • The prices at Etéreo, Auberge Resorts Collection may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Check-in at Etéreo, Auberge Resorts Collection is from 15:00, and check-out is until 12:00.

    • Etéreo, Auberge Resorts Collection is 8.7 miles from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

    • Etéreo, Auberge Resorts Collection has 5 restaurants:

      • Itzam
      • El Carrito
      • Che Che
      • El Changarro
      • Alberca

    • Etéreo, Auberge Resorts Collection offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Fitness centre
      • Hot tub/Jacuzzi
      • Sauna
      • Massage
      • Diving
      • Beachfront
      • Kids' club
      • Steam room
      • Cooking class
      • Hand massage
      • Personal trainer
      • Neck massage
      • Beach
      • Fitness classes
      • Fitness/spa locker rooms
      • Spa/wellness packages
      • Spa facilities
      • Fitness
      • Tour or class about local culture
      • Couples massage
      • Swimming Pool
      • Full body massage
      • Water sport facilities on site
      • Spa lounge/relaxation area
      • Yoga classes
      • Foot massage
      • Back massage
      • Head massage

    • Room options at Etéreo, Auberge Resorts Collection include:

      • Triple
      • Quadruple
      • Suite
      • Apartment

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Etéreo, Auberge Resorts Collection on this page.