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SHARK RV2620WD AI Ultra Robot Vacuum and Mop with Matrix Clean Navigation, CleanEdge Technology, Perfect for Pet Hair, Carpets, Hard Floors, Compatible with Alexa, Black/Mocha

3.7 3.7 out of 5 stars 354 ratings

$347.99 with 23 percent savings
List Price: $449.99
No Self-Empty Base
Precision Edge Mapping + Matrix Cleaning
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Purchase options and add-ons

Brand Shark
Model Name Shark RV2620WD
Special Feature Edge Cleaning, Pet Hair Pick Up, Cordless, Sonic Mopping, Laser Mapping & Navigation, Scheduling, Smart Mapping, Obstacle Avoidance See more
Color Black/Mocha
Product Dimensions 18.57"L x 14.96"W x 5.69"H
Surface Recommendation
Carpets, Hard Floors
Controller Type
App Control
Battery Cell Composition
Lithium Ion
Item Weight
13.01 Pounds

About this item

  • INCREDIBLE SUCTION AND SONIC MOPPING: First, it’s an ultra-powerful whole home vacuum on carpets and floors. Second, it’s an ultra-powerful vacuum that sonic mops hard floors at the same time.
  • NO SPOTS MISSED: With Matrix Clean, the vacuum cleans in a precise matrix grid taking multiple passes over dirt and debris for whole home, deep cleaning coverage.
  • BETTER EDGE CLEANING: CleanEdge Technology used blasts of air and corner recognition to remove debris from edges and corners for 50% better edge cleaning*–reaching where others can’t (*vs RV2610WD with CleanEdge turned off).
  • TACKLE STUCK ON STAINS: Sonic Mopping scrubs hard floors 100x per minute and for extra deep cleaning initiate Matrix Mop in the app to get 50% better stain cleaning in targeted zones (vs. RV2001WD, modified IEC 62885-6).
  • SELF-CLEANING BRUSHROLL: Digs deep into carpets and directly engages hardwood floors pulling up debris, hair, and dirt from all surfaces in your home – engineered to pick up more hair and is anti-hair wrap.
  • PRECISION HOME MAPPING: 360° LiDAR vision quickly and accurately maps your home so your robot can methodically clean detecting and avoiding objects in its path, day or night, adapting to everyday changes in the home.
  • BETTER CARPET CLEANING: Delivers 30% better carpet cleaning* by taking advantage of Matrix Clean to deep clean dirt and debris from multiple angles (*vs. RV2610WD single pass tested on level loop sand).

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This item: SHARK RV2620WD AI Ultra Robot Vacuum and Mop with Matrix Clean Navigation, CleanEdge Technology, Perfect for Pet Hair, Carpets, Hard Floors, Compatible with Alexa, Black/Mocha
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From the manufacturer

The video showcases the product in use.The video guides you through product setup.The video compares multiple products.The video shows the product being unpacked.
Creates a precise matrix grid  multiple directions for a deeper clean on carpets and hard floors.
CleanEdge Technology Uses blasts of air and corner recognition corners Edge Cleaning
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SHARK RV2620WD AI Ultra Robot Vacuum and Mop with Matrix Clean Navigation, CleanEdge Technology, Perfect for Pet Hair, Carpets, Hard Floors, Compatible with Alexa, Black/Mocha


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Product Description

The Shark AI Ultra 2-in-1 Robot combines an ultra-powerful vacuum with Sonic Mopping for a complete clean from start to finish. First, it’s an ultra-powerful whole home vacuum on carpets and floors. Second, it’s an ultra-powerful vacuum that sonic mops hard floors at the same time. It features Matrix Clean, which allows your robot to clean from multiple angles in a precision grid ensuring no spots are missed on all your floor types. With Precision Home Mapping, the robot uses its 360 LIDAR vision to scan your home and build a detailed map, enabling fully autonomous movement. This also allows your robotic vacuum to detect and avoid objects in its path day or night. It creates a precise home map in the SharkClean® app so you can select specific areas to clean on-demand, initiate Matrix Clean, and set cleaning schedules from anywhere. Utilize the app the set custom carpet and no-go zones for complete control of where the robot cleans and doesn’t clean. This robot masterfully integrates Matrix Clean with vacuuming, mopping, and CleanEdge Technology to give you the ultimate floor cleaning machine.

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This Item
SHARK RV2620WD AI Ultra Robot Vacuum and Mop with Matrix Clean Navigation, CleanEdge Technology, Perfect for Pet Hair, Carpets, Hard Floors, Compatible with Alexa, Black/Mocha
Shark SHARK RV2620WD AI Ultra Robot Vacuum and Mop with Matrix Clean Navigation, CleanEdge Technology, Perfect for Pet Hair, Carpets, Hard Floors, Compatible with Alexa, Black/Mocha
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Price-23% $347.99
List:$449.99
-17% $199.00
List:$239.00
$169.99$379.99$99.99-47% $159.99
New Price:$299.99
Delivery
Get it Jan 16 - 22
Get it Jan 15 - 21
Get it as soon as Thursday, Jan 16
Get it Jan 15 - 17
Get it Jan 16 - 21
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Customer reviews

3.7 out of 5 stars
354 global ratings

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Customers say

Customers find the robotic vacuum cleaner works well and maps their homes accurately. However, some customers have reported issues with functionality, such as it stopping working or not mapping properly. There are mixed opinions on cleaning ability, setup process, noise level, sensitivity, and mopping function.

AI-generated from the text of customer reviews

21 customers mention "Works well"21 positive0 negative

Customers like the robotic vacuum cleaner. They say it works well, has no issues, and is useful. The mop feature works well and the vacuum function is quieter than the iRobot mop. Some find it powerful as it can quickly map your house.

"...The mop is better than the iRobot mop and the vacuum function is much quieter and vacuum better than the Roomba...." Read more

"The mop feature worked well, however the vacuum broke in 2 years. The plastic piece on the tray for collecting the dust broke and can't be inserted...." Read more

"I'm happy with it, so far. The mop works really well, which is a huge plus for me. It actual scrubs the floor...." Read more

"Very first one. Worked great until the second week when the red light came on...." Read more

12 customers mention "Map accuracy"9 positive3 negative

Customers are satisfied with the robotic vacuum cleaner's map accuracy. They mention it maps their house flawlessly, quickly, and has a powerful cleaning performance. The auto mapping feature in the app is appreciated, and they appreciate the ability to select which zones get attention. The navigation has improved a lot from the Shark robot vacuum they had previously used.

"...Her mapping system is ROBUST. She spent an hour or so exploring our house and mapping it out, then I was able to name each room...." Read more

"...This one is by far the best. I love its auto mapping feature in the app, and how I can select which zones get attention...." Read more

"...1. Mapping: It doesn’t map the home correctly as far as I can say after repeating multiple times. 2...." Read more

"...Was easy to set up. Mapped my house first try." Read more

38 customers mention "Cleaning ability"25 positive13 negative

Customers have mixed reviews about the robotic vacuum cleaner's cleaning ability. Some say it does a decent job of vacuuming and mopping floors, and that their animal-filled home has never been cleaner. Others mention issues like getting lost, not always cleaning everything you assign it to, sensors saying they need cleaning, messy bin design, and low suction power even after running on the highest power level. The durability is also debatable.

"...My twins named her "Emily". The fact that she vacuums AND mops simultaneously is nothing short of AMAZING. Her mapping system is ROBUST...." Read more

"...the iRobot mop and the vacuum function is much quieter and vacuum better than the Roomba...." Read more

"...6. After trying more than 20 times so far, the robot has not vacuumed the home a single time as selected in the app, only partial sections...." Read more

"...It cleaned floor but the mop pad can not connect to robot. NO instruction with robot. Wondering should I return it?" Read more

12 customers mention "Ease of setup"5 positive7 negative

Customers have different experiences with the robotic vacuum cleaner setup. Some find it easy to set up and convenient, while others mention that it lacks instructions and is time-consuming to set up. The manual provided online is not helpful for basic tasks, and the app is not user-friendly.

"...NO instruction with robot. Wondering should I return it?" Read more

"...Durability is debatable. Fairly easy to use once you get it set up. Here’s my gripes. Shark missed the mark with these...." Read more

"...No longer usable. Also, the app was not user friendly and some of the mapping features advertised never worked...." Read more

"...Other than that it works good as of right now. Was easy to set up. Mapped my house first try." Read more

11 customers mention "Noise level"6 positive5 negative

Customers have different views on the vacuum cleaner's noise level. Some find it quiet and say it doesn't scare cats, while others mention it makes a noise when it leaves the dock.

"...When Emily is just doing her normal vacuum and mop runs, she's pretty quiet—no scared cats! Are there any cons?..." Read more

"...It's not super loud but you can hear it working." Read more

"...The mop is better than the iRobot mop and the vacuum function is much quieter and vacuum better than the Roomba...." Read more

"...Noise level is average. Suction is below average. Still debris after running on the highest power. Durability is debatable...." Read more

11 customers mention "Sensitivity"4 positive7 negative

Customers have different views on the robot vacuum cleaner's sensitivity. Some praise its ability to set no-go zones and select rooms for cleaning. Others report issues with it getting stuck or running over things.

"...It got a dryer sheet stuck in the wheel and was just going in a circle so I had to figure out what was going on with it but figured it out pretty..." Read more

"...You have the ability to set "no-go" zones which the robot will avoid completely, and create carpet zones where she won't go when she has the mop..." Read more

"...It does get stuck on my bath mat but only because my bathroom is shaped weird. I just pick up my bath mat before it runs, no big deal...." Read more

"The big issue is the brush role got stuck to the point I had to break it to get it removed. We tried everything and it would not come out...." Read more

8 customers mention "Mop function"3 positive5 negative

Customers have mixed opinions about the mopping function of the robotic vacuum cleaner. Some say it mops and vacuums well, while others say it barely dampens the floors and doesn't truly mop anything.

"...The mopping feature is comical. If you clean your floors by dragging around a slightly damp wash cloth, this is for you!..." Read more

"...It mops and vacuums at the same time. It ran over a medium size lego and kept on trucking..." Read more

"...I am so disappointing with the shark mop mode. I’ve bought the shark to replace the braava six, which also did not clean the floors well...." Read more

"...Mop function is basically a way to wet dust your floors, does not truly mop anything. .. overall helpful for the in-between full mopping." Read more

18 customers mention "Functionality"0 positive18 negative

Customers are unhappy with the robotic vacuum cleaner's functionality. They report issues like it stopping working frequently, not cleaning properly, and failing to respond to commands. The mop function doesn't work, and the laser radar function doesn't work as expected.

"...” name in this model is a big marketing gimmick and the laser radar function does not work. This is the worst robot I have ever used...." Read more

"...This is 2nd Shark vacuum we've had that stopped working within 2 years. Would never buy another of their products!" Read more

"...a space any bigger than 200 sq ft (my Apt is 900 sq ft), the Robot will never get to it…." Read more

"...States...I purchased this item in April 2023 by July of 2023 it began to have issues...." Read more

I love this thing
5 out of 5 stars
I love this thing
This was worth every single penny. I don’t have to worry about sweeping and mopping because this does it for me while I’m not even home. I love that it connects to my phone and I can set a schedule for it. When it’s done I just refill the water reservoir for the next time it runs. It does get stuck on my bath mat but only because my bathroom is shaped weird. I just pick up my bath mat before it runs, no big deal. It has gotten itself unstuck dozens of other times. I love this thing.
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Top reviews from the United States

  • Reviewed in the United States on July 8, 2024
    Size: No Self-Empty BaseStyle: Precision Edge Mapping + Matrix CleaningVerified Purchase
    We have had a Shark Duoclean vacuum for years, and it's been amazing for cleaning up after twins and multiple cats. But now that we have a much bigger house with lots of wood floors, we wanted to invest in a robot vac. We love our Duoclean so much that we didn't really even research other brands—we just went with what we know and love. And so far, it's paying off big time!

    We got the Shark AI Ultra Robot 2-in-1 Vacuum and Mop. My twins named her "Emily". The fact that she vacuums AND mops simultaneously is nothing short of AMAZING. Her mapping system is ROBUST. She spent an hour or so exploring our house and mapping it out, then I was able to name each room. You have the ability to set "no-go" zones which the robot will avoid completely, and create carpet zones where she won't go when she has the mop attached. With the app, you can select just a couple of rooms for her to clean, or the whole house. You can also have her "spot clean" any 5 square foot area. She has three cleaning levels: Eco, Normal, and Matrix.

    We decided against the self-emptying base, for a few reasons: 1. It's SO much more expensive, 2. I read it's really loud and we didn't want it to scare our cats, and 3. It only empties the dustbin—it doesn't do anything for the mopping reservoir. We knew we'd only do a few rooms at a time, so just emptying her dust bin after each run has been totally fine for us. When Emily is just doing her normal vacuum and mop runs, she's pretty quiet—no scared cats!

    Are there any cons? I'm not sure how well her cliff sensor works—she almost fell down the stairs when she first mapped out the house, but I was there to stop her. But not a big deal, because I created a no-go zone around the stairs. Also she doesn't do spectacularly well on carpets. But she does good enough for me! Overall I am THRILLED that Emily has joined our family!
    8 people found this helpful
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  • Reviewed in the United States on December 14, 2023
    Size: No Self-Empty BaseStyle: Precision Edge Mapping + Matrix CleaningVerified Purchase
    This review is about SHARK RV2620WD AI Ultra Robot Vacuum and Mop with Matrix Clean Navigation. Seems reviews on Amazon are mixed up between different models, so it can be misleading. I also have Roborock vacuum and bought this one due to mopping function which I haven’t been able to try due to issues listed below.
    1. Mapping: It doesn’t map the home correctly as far as I can say after repeating multiple times.
    2. Carpet zones: it fails to create carpet zones after multiple tries. this is important if you want to use mopping mode. It has a hard time getting on my thin rugs. Nine out of 10 times it doesn’t go on the rugs during carpet, recognition mode, but it does go on those rugs during mapping mode. Go figure!
    3. With auto recharging enabled, during the Cleaning runs, it returned to the dock after battery dropped to 90% from 100%. Only after disabling auto recharging, it continued cleaning more than few minutes. And even during those runs, Never cleaned all the rooms selected but only a small section, and then returned back to the dock. This behavior is repeatable. It took about half an hour to clean a small section of the room. Can’t imagine how much it would take to clean the whole house which I have not been able to do successfully with this robot vacuum.
    4. In the app you cannot see the robot path in realtime unlike Roborock app.
    5. The push notifications are enabled in the app and phone settings but I do not get any push notifications from the robot activities.
    6. After trying more than 20 times so far, the robot has not vacuumed the home a single time as selected in the app, only partial sections.

    It seems this product was released before it was ready for consumer release or at least before the software, the firmware, and the apps were ready for this model. Very disappointed.

    It seems as if they haven’t done much internal testing for this robot vacuum else I can’t believe why this model was released to consumers.
    Update:12/19/23: I tried mopping function by selecting only 1 room with tiles Unfortunately even that doesn’t work as the robot really has a hard time navigating and covering the room. It kept on mopping a small tiny area of the room for a very long time and then missed larger other sections of the same room. Eventually ot ended up in the other adjacent room which was not selected for cleaning. Mopping does work okay when it works. Clearly the “AI” name in this model is a big marketing gimmick and the laser radar function does not work. This is the worst robot I have ever used. AVOID at all costs even if it’s free as it does not work at all and will end up wasting lot of time for you.
    22 people found this helpful
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  • Reviewed in the United States on August 29, 2024
    Size: No Self-Empty BaseStyle: Precision Edge Mapping + Matrix CleaningVerified Purchase
    The media could not be loaded.
    I decided to purchase this because life is insanely busy in this season, my husband and I own businesses, son is active in sports, the house is under construction, and the dog is shedding. I couldn't keep up with everything.

    This video is the 1st day of set up. As you can see I need to adjust the mop/carpet zone so it gets closer to the carpet while moping.

    It mops and vacuums at the same time. It ran over a medium size lego and kept on trucking

    It got a dryer sheet stuck in the wheel and was just going in a circle so I had to figure out what was going on with it but figured it out pretty quick.

    With the house being under construction we have uneven floor transitions in some rooms. It doesn't hesitate. Just climbs over the uneven transition and continues working .

    I was able to snag it for $150 which is a deal I couldn't pass up.

    It's not super loud but you can hear it working.
    One person found this helpful
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  • Reviewed in the United States on March 23, 2024
    Size: No Self-Empty BaseStyle: Precision Edge Mapping + Matrix CleaningVerified Purchase
    I really bought this as a replacement for my mop, and it just made sense to get a combination unit. I have a Roomba vacuum and and iRobot mop. The mop kept giving me an error code, and there was no way to correct it. The mop is better than the iRobot mop and the vacuum function is much quieter and vacuum better than the Roomba. It runs a grid pattern in large areas, whereas my Roomba just sort of operated in the shotgun method.
    3 people found this helpful
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  • Reviewed in the United States on November 6, 2024
    Size: No Self-Empty BaseStyle: Precision Edge Mapping + Matrix CleaningVerified Purchase
    I've had a couple different robotic vacuum cleaners over the years. This one is by far the best. I love its auto mapping feature in the app, and how I can select which zones get attention. I also love that I can control the vacuum with my google home products.
  • Reviewed in the United States on September 19, 2024
    Size: No Self-Empty BaseStyle: Precision Edge Mapping + Matrix CleaningVerified Purchase
    I purchased the SHARK RV2620WD AI Ultra Robot Vacuum and Mop with Matrix Clean Navigation, CleanEdge Technology. It cleaned floor but the mop pad can not connect to robot.
    NO instruction with robot. Wondering should I return it?

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  • José pech 0
    4.0 out of 5 stars Muy buena aspiradora
    Reviewed in Mexico on May 29, 2024
    Size: No Self-Empty BaseStyle: Precision Edge Mapping + Matrix CleaningVerified Purchase
    The media could not be loaded.
    Trapea pisos ligeramente sucios y aspira bien , en mi caso llegó con un defecto de fábrica que constantemente se detenía cuando hacía giros rápidos para trapear y dame el error 18 , y lo tuve que devolver , espero poder volver a comprarlo
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    José pech 0
    4.0 out of 5 stars Muy buena aspiradora
    Reviewed in Mexico on May 29, 2024
    Trapea pisos ligeramente sucios y aspira bien , en mi caso llegó con un defecto de fábrica que constantemente se detenía cuando hacía giros rápidos para trapear y dame el error 18 , y lo tuve que devolver , espero poder volver a comprarlo
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