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Banyan Tree Puebla

5.0 star property
Escape to an urban retreat where you can unwind by the pool or rejuvenate at Sense Spa.

Choose dates to view prices

Photo gallery for Banyan Tree Puebla

Exterior
Lobby
Serenity Suite | View from room
Outdoor pool, pool umbrellas, sun loungers
Interior
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Spa
  • Breakfast available
  • Pet friendly

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Urban Bliss

Premium bedding, pillowtop beds, minibar, in-room safe

Urban Bliss

Highlights

Air conditioning
Heating
Dining table
TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Bliss Suite

Bliss Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Bliss Suite

Highlights

Air conditioning
Heating
Dining table
TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 1001 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Serenity Suite

Serenity Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Serenity Suite

Highlights

Separate dining area
Air conditioning
Heating
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Premium bedding
  • 1249 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Urban Room Double

Urban Room Double | Premium bedding, pillowtop beds, minibar, in-room safe

Urban Room Double

Highlights

Air conditioning
Heating
Free cribs/infant beds
Dining table
TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 495 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Harmony Suite

Harmony Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Harmony Suite

Highlights

Separate dining area
Air conditioning
Heating
Dining table
TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 2260 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Urban Room King

Urban Room King | Premium bedding, pillowtop beds, minibar, in-room safe

Urban Room King

Highlights

Air conditioning
Heating
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 495 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Bliss Junior Suite

Bliss Junior Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Bliss Junior Suite

Highlights

Air conditioning
Heating
Dining table
TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 678 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Urban Junior Suite Double

Urban Junior Suite Double | Premium bedding, pillowtop beds, minibar, in-room safe

Urban Junior Suite Double

Highlights

Air conditioning
Heating
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 538 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Urban Junior Suite King

Urban Junior Suite King | Premium bedding, pillowtop beds, minibar, in-room safe

Urban Junior Suite King

Highlights

Air conditioning
Heating
Dining table
TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
10 Norte #1402, Col. Barrio del Alto, Puebla, PUE, 72000

What's nearby

  • Puebla Convention Center - 7 min walk - 0.4 miles
  • Zócalo de Puebla - 14 min walk - 0.8 miles
  • Fort Loreto - 18 min walk - 1.0 mile
  • Puebla Cathedral - 20 min walk - 1.1 miles
  • Centro Expositor - 6 min drive - 2.1 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 7 min drive
  • Puebla Intl. Airport (PBC) - 39 min drive

Restaurants

  • ‪Rooftop Banyan Tree - ‬1 min walk
  • ‪El Ranchito - ‬1 min walk
  • ‪El Desayunador - ‬4 min walk
  • ‪La Reunión de las Huertas - ‬6 min walk
  • ‪Café Rentoy - ‬6 min walk

About this property

Banyan Tree Puebla

Luxury family-friendly hotel near Zócalo de Puebla
Near Puebla Cathedral, Banyan Tree Puebla provides a rooftop terrace, a coffee shop/cafe, and a garden. Treat yourself to a Swedish massage, aromatherapy, or a manicure/pedicure at Sense Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, dinner, and Thai cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and pool umbrellas
  • Local cuisine breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Babysitting (surcharge), wedding services, and massage treatment rooms
  • A front-desk safe, a banquet hall, and meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 78 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Children's slippers and childcare services
  • Bathrooms with rainfall showers and designer toiletries
  • Wardrobes/closets, a personal chef, and coffee/tea makers

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Valet parking on site (MXN 220 per day)

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: MXN 800 for adults and MXN 800 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bar Los Lavaderos
  • Pasquinel Bistrot
  • Rooftop Bar
  • Saffron
  • Trattoria Cello-proximame

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • Outdoor pool

Family friendly

  • Dining table
  • In-room babysitting (surcharge)
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 4,951 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Chef service
  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 01 to August 31:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1260 per pet, per day
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 1000.0 per night

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 800 for adults and MXN 800 for children
  • Airport shuttle fee: MXN 1200 per vehicle (one-way)
  • Valet parking fee: MXN 220.00 per day
  • Pet fee: MXN 1260 per pet, per day
  • Rollaway bed fee: MXN 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 13 years old are not allowed in the spa without adult supervision

Property is also known as

Rosewood Puebla Hotel
Rosewood Puebla
Hotel Azul Talavera
Azul Talavera Hotel
Banyan Tree Puebla Hotel
Banyan Tree Puebla Puebla
Banyan Tree Puebla Hotel Puebla

Frequently asked questions

Does Banyan Tree Puebla have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Banyan Tree Puebla?

As of Mar 4, 2025, prices found for a 1-night stay for 2 adults at Banyan Tree Puebla on Mar 24, 2025 start from $143.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Banyan Tree Puebla pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 1260 per pet, per day.

How much is parking at Banyan Tree Puebla?

Valet parking is available for MXN 220.00 per day.

What time is check-in at Banyan Tree Puebla?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Banyan Tree Puebla?

Check-out is at noon.

Does Banyan Tree Puebla provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 1200 per vehicle applies.

Where is Banyan Tree Puebla located?

This family-friendly Puebla hotel is located in the historical district, within a 15-minute walk of Five Wounds of San Francisco Conventional Church and Zócalo de Puebla. El Parian Market and Candy Street are also within 10 minutes. Puebla–Cholula Tourist Train Terminal is 26 minutes by foot.

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Banyan Tree Puebla Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 429 out of 574 reviews
Rating 8 - Good. 82 out of 574 reviews
Rating 6 - Okay. 28 out of 574 reviews
Rating 4 - Poor. 20 out of 574 reviews
Rating 2 - Terrible. 15 out of 574 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Beautiful hotel located in the heart of downtown Puebla
Stayed 1 night in Feb 2025

8/10 Good

Doris

Beautiful property and great staff. The food was average at the hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Shuangxia

I like this hotel, everything is perfect!
Stayed 1 night in Feb 2025

10/10 Excellent

Lluvia

Great experience staying at this Hotel, service was great and the food delicious
Stayed 1 night in Dec 2024

10/10 Excellent

Angélica

Excelente todo
Stayed 2 nights in Feb 2025

10/10 Excellent

Arun

Great location, amazing views from rooftop dining/pool area, good dining optione
Stayed 4 nights in Dec 2024

10/10 Excellent

MARISOL

Very friendly people, very clean place, staff is very polite, we enjoyed our staying.. we will definitely come back. Love it!
Stayed 4 nights in Jan 2025

10/10 Excellent

SOJUNG

great
Stayed 1 night in Feb 2025

8/10 Good

Ruben

Great property restoration. Garden view from the restaurant is phenomenal.
Stayed 1 night in Nov 2024

10/10 Excellent

Eve

Amazing hotel, staff and service
Stayed 1 night in Aug 2024

10/10 Excellent

Septian

Great hotel
Stayed 2 nights in May 2024

10/10 Excellent

Yesenia

We loved our stay at the Banyan Tree Puebla. The staff were great and treated us with so much kindness. There was so many restaurants, shopping and touristy things to do just walking distance from the hotel. The hotel in general was so clean and well kept. We love to come back again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sylvester

If you visit Puebla and want a perfectly-located hotel with every amenity, then the Banyan Tree is the right choice. It's a beautiful property close to the historic center, and the staff is great.
Stayed 2 nights in Jul 2024

10/10 Excellent

Harry

The hotel is perfect.
Stayed 3 nights in Mar 2024

10/10 Excellent

Gale

Loved the rooftop view and swimming pool. Also they delicious Thai food there. The employees were fabulous! Very responsive and welcoming!
Stayed 4 nights in Jul 2024

10/10 Excellent

María Haydé

The design was superb, very nice property with good service.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ibrahim

Very nice!
Stayed 2 nights in Aug 2024

10/10 Excellent

Gilberto R. Ruiz

Fantastic facilities, stellar service and good food venues.
Stayed 3 nights in Aug 2023

10/10 Excellent

Michael

First trip to Puebla after seeing this property a couple of years ago. Staff are best of all
Stayed 4 nights in Jun 2024

10/10 Excellent

Zachary

Amazingly comfortable le hotel, beds super comfy, tub for 2 and great location. Rooftop great for sunsets, clean and friendly staff
Stayed 1 night in Nov 2023

10/10 Excellent

Raquel

Best stay ever
The hotel was beautiful and had a lot to offer. Our stay was filled with activities like a mixology class and a cooking class. Both were great and the food recipes outstanding. I shout out to Araceli and Fernando our chefs. A special thank you to miguel who was the best waiter ever. Thank you for making our stay as if it were our home. Accommodations we perfect. The only thing I would add is a full length mirror in the room
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

The staff were excellent
Stayed 3 nights in Apr 2023

10/10 Excellent

Enrique

Probably the best hotel in Puebla and part of a very short list of hotels worldwide that actually give Expedia VIPs a room upgrade.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ellen

Amazing hotel with impeccable service!! Definitely luxury in the beautiful city of Puebla!
Stayed 4 nights in May 2023

10/10 Excellent

Rafael

Relaxing ambiance, clean and comfortable, sewer smell at times was a downside but seems to be all over the city
Stayed 3 nights in Feb 2024