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Hostellerie du Pas de L'Ours Relais et Chateaux

5.0 star property
Luxury spa hotel near Rue du Prado

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hostellerie du Pas de L'Ours Relais et Chateaux

Photo gallery for Hostellerie du Pas de L'Ours Relais et Chateaux

Exterior
Premium bedding, minibar, in-room safe, desk
Front of property
Suite des Ours | Premium bedding, minibar, in-room safe, desk
2 restaurants, lunch, dinner served; French cuisine

Overview of Hostellerie du Pas de L'Ours Relais et Chateaux

Reviews
10

Exceptional

Popular amenities

  • PoolPoolPool
  • Pet friendlyPet friendlyPet friendly
  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking availableParking availableParking available

Check out the area

Map
Rue du pas de l'Ours 41, Lens, 3963
  • Popular LocationCrans-Cry d'Er Gondola9 min walk
  • Popular LocationRue du Prado11 min walk
  • Popular LocationGolf Club Crans-sur-Sierre13 min walk
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Room options

View all photos for Suite des Ours

Suite des Ours | Premium bedding, minibar, in-room safe, desk

Suite des Ours

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
3 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for Open Suite

Open Suite | Premium bedding, minibar, in-room safe, desk

Open Suite

Highlights

Balcony
Soundproofed
Fireplace
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 699 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Chalet Suite

Chalet Suite | Premium bedding, minibar, in-room safe, desk

Chalet Suite

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite Polaire - 2 persons

Premium bedding, minibar, in-room safe, desk

Suite Polaire - 2 persons

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • Sleeps 3
  • 1 Double Bed

View all photos for Loft Suite

Loft Suite | Premium bedding, minibar, in-room safe, desk

Loft Suite

Highlights

Balcony
Soundproofed
Fireplace
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 699 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Premium bedding, minibar, in-room safe, desk

Family Suite

Highlights

Balcony
Soundproofed
Fireplace
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 807 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, desk

Standard Double Room

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Polaire - 4 persons

Premium bedding, minibar, in-room safe, desk

Suite Polaire - 4 persons

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Balcony
Soundproofed
Fireplace
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Lens

Located in Lens, Hostellerie du Pas de L'Ours Relais et Chateaux is in the city center and next to a golf course. Golf Club Crans-sur-Sierre and Leukerbad-Therme are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Rue du Prado. Alpentherme Thermal Baths and Grimentz Ski Resort are two other places to visit that come recommended. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and ice skating.
Visit our Lens travel guideOpens in a new window

What's nearby

  • Crans-Cry d'Er Gondola - 9 min walk
  • Rue du Prado - 11 min walk
  • Golf Club Crans-sur-Sierre - 13 min walk
  • Montana - Cry d'Er Gondola - 5 min drive
  • Alaïa Chalet - 5 min drive

Getting around

  • Randogne Montana Station - 4 min drive
  • Sion (SIR) - 32 min drive

Restaurants

  • Taillens SA - 11 min walk
  • Burger Lounge - 15 min walk
  • Restaurant Molino - 7 min walk
  • Café-Bar 1900 - 13 min walk
  • Memphis - 12 min walk

About this property

Hostellerie du Pas de L'Ours Relais et Chateaux

Luxury family-friendly hotel near Golf Club Crans-sur-Sierre
Located close to Rue du Prado, Hostellerie du Pas de L'Ours Relais et Chateaux provides an adjacent golf course, a poolside bar, and a terrace. Active travelers can enjoy cycling at this hotel. Treat yourself to hydrotherapy, a massage, or a manicure/pedicure at l'Alpage, the onsite spa. At the two on-site restaurants, enjoy lunch, dinner, light fare, and a Michelin star rated meal. Free in-room WiFi is available to all guests, along with a garden and a playground.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool
  • Continental breakfast (surcharge), a free area shuttle, and bike rentals
  • Valet parking (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • A front-desk safe, snow sports gear, and concierge services
Room features
All guestrooms at Hostellerie du Pas de L'Ours Relais et Chateaux offer comforts such as premium bedding and bathrobes, as well as amenities like free WiFi and safes.
More amenities include:
  • Childcare services and free infant beds
  • Jetted tubs, designer toiletries, and hair dryers
  • Balconies, heating, and daily housekeeping

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Secured, covered valet parking on site (CHF 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available for a fee: CHF 39 for adults and CHF 20 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bistrot Des Ours
  • L Ours

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Spa tub
  • Steam room

Family friendly

  • Free area shuttle
  • Free crib
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 50 per pet, per night
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 150.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CHF 39 for adults and CHF 20 for children
  • Covered valet parking fee: CHF 35 per day
  • Pet fee: CHF 50 per pet, per night
  • Rollaway bed fee: CHF 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hostellerie Pas L'Ours Relais Chateaux Hotel
Hostellerie Pas L'Ours Relais Chateaux Hotel Lens
Hostellerie Pas L'Ours Relais Chateaux Lens
Hostellerie Pas L'Ours Relais Chateaux Hotel Lens
Hostellerie Pas L'Ours Relais Chateaux Lens
Hotel Hostellerie du Pas de L'Ours Relais et Chateaux Lens
Lens Hostellerie du Pas de L'Ours Relais et Chateaux Hotel
Hostellerie du Pas de L'Ours Relais et Chateaux Lens
Hotel Hostellerie du Pas de L'Ours Relais et Chateaux
Hostellerie Pas L'Ours Relais Chateaux Hotel
Hostellerie Pas L'Ours Relais Chateaux
Hostellerie du Pas de L'Ours Relais et Chateaux Lens
Hostellerie du Pas de L'Ours Relais et Chateaux Hotel
Hostellerie du Pas de L'Ours Relais et Chateaux Hotel Lens

Frequently asked questions

Does Hostellerie du Pas de L'Ours Relais et Chateaux have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Hostellerie du Pas de L'Ours Relais et Chateaux pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 50 per pet, per night.

How much is parking at Hostellerie du Pas de L'Ours Relais et Chateaux?

Valet parking is available for CHF 35 per day.

What time is check-in at Hostellerie du Pas de L'Ours Relais et Chateaux?

Check-in start time: 3 PM; Check-in end time: 11 PM.

What time is check-out at Hostellerie du Pas de L'Ours Relais et Chateaux?

Check-out is at noon.

Does Hostellerie du Pas de L'Ours Relais et Chateaux provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hostellerie du Pas de L'Ours Relais et Chateaux located?

This family-friendly Lens hotel is located in the mountains, within a 15-minute walk of Rue du Prado and Golf Club Crans-sur-Sierre. Leukerbad-Therme and Alpentherme Thermal Baths are also within 25 mi (40 km).

Hostellerie du Pas de L'Ours Relais et Chateaux Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 13 out of 14 reviews" "
Rating 8 - Good. 1 out of 14 reviews" "
Rating 6 - Okay. 0 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful chalet style hotel.
We had a beautiful room with a large balcony with a view of the mountains. The staff in the hotel were charming and helpful. Breakfasts could be had in your room or the restaurant. There was yoghurt with homemade fruit compote, fruit salad, and delicious rolls and pastries.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sus instalaciones, la decoración, la atención del personal.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Nous avons été surclassés grâce à une annulation de dernière minute. Nous avons été très bien accueillis et avons apprécié la suite
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bellissimo hotel , servizio eccellente, ristorante stellato eccezionale.
Stayed 2 nights in Dec 2018

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017