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This boutique hotel is located in the center of Manhattan, only a 10-minute walk to Madison Square Garden. The hotel features two on-site restaurants, free Wi-Fi and a 24-hour front desk. Each unique guest room at the Hotel Ace is individually designed and features modern amenities including flat-screen TVs and an iPod dock. A fully stocked minibar and a refrigerator are also offered. Situated inside a historic building, the Ace Hotel offers a unique style developed by local artists and designers. Guests at the hotel can eat at the Koloman Restaurant. Enjoy gourmet coffee from Stumptown Coffee Roasters Cafe and live music in the hotel lobby. Herald Square Subway Station is a 3-minute walk from the New York Ace Hotel. Times Square is a 5-minute subway ride from the hotel and the Empire State Building is also close by. A variety of stores and restaurants surround the hotel.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in New York, this hotel has an excellent location score of 9.2

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 extra-large double bed
1 extra-large double bed
and
1 futon bed
1 extra-large double bed
1 large double bed
1 double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
7.9
Cleanliness
8.2
Comfort
8.3
Value for money
7.3
Location
9.2
Free WiFi
8.8
Select topics to read reviews:

See what guests loved the most:

  • Valerie
    United Kingdom United Kingdom
    Had a spacious room with two double beds facing Empire State Building Walkable to most of the attractions we wanted to visit Housekeeping was excellent. All staff were friendly and helpful. I would definitely stay here again .
  • Christian
    Chile Chile
    Its the best location in Manhattan. The atmosphere at the hotel is cool, and also quiet. Its great it has a very good coffee place right in the hotel, and also a juice bar.
  • Cal
    South Africa South Africa
    Incredibly energetic lobby filled with interesting people at all hours. Loved the buzz

Hotel surroundings

Restaurants
6 restaurants on site

  • Koloman
    • Open for
      Breakfast • Dinner
  • Lobby Bar

    No additional info available

  • Stumptown Coffee

    No additional info available

  • Juice Generation

    No additional info available

  • Black Seed Bagel

    No additional info available

  • Milk Bar

    No additional info available

Facilities of Ace Hotel New York

Most popular facilities
  • Free WiFi
  • Parking
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • 6 restaurants
  • Room service
  • Facilities for disabled guests
  • 24-hour front desk
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Kitchen
  • Electric kettle
  • Refrigerator
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Live music/performance
  • Temporary art galleries
  • Nightclub/DJ
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.
    Reception services
    • Invoice provided
    • Concierge service
    • ATM/cash machine on site
    • Luggage storage
    • Express check-in/check-out
      Additional charge
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    Business facilities
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    • Safety deposit box
    General
    • Air conditioning
    • Non-smoking throughout
    • Heating
    • Lift
    • Family rooms
    • Barber/beauty shop
    • Ironing facilities
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron
    • Room service
    Accessibility
    • Upper floors accessible by elevator
    Wellness
    • Fitness centre
    Languages spoken
    • English

    House rules

    Ace Hotel New York takes special requests - add in the next step!

    Check-in

    From 15:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    Until 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 7 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Extra bed upon request
    US$51.64 per child, per night
    Cot upon request
    Free
    3+ years
    Extra bed upon request
    US$51.64 per person, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    Age restriction

    The minimum age for check-in is 21

    Pets

    Pets are allowed on request. Charges may be applicable.

    Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

    Mastercard Visa Discover American Express Ace Hotel New York accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Please note, a refundable deposit will be pre-authorised at the time of booking.

    Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

    Guests under the age of 21 can only check in with a parent or official guardian.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    FAQs about Ace Hotel New York

    • Ace Hotel New York has 6 restaurants:

      • Black Seed Bagel
      • Stumptown Coffee
      • Juice Generation
      • Lobby Bar
      • Milk Bar
      • Koloman

    • Check-in at Ace Hotel New York is from 15:00, and check-out is until 12:00.

    • Room options at Ace Hotel New York include:

      • Double
      • Triple

    • Ace Hotel New York offers the following activities / services (charges may apply):

      • Fitness centre
      • Live music/performance
      • Temporary art galleries
      • Nightclub/DJ

    • Ace Hotel New York is 1.6 miles from the centre of New York. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Ace Hotel New York may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.