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Get the celebrity treatment with world-class service at Faustino Gran Relais & Chateaux

Faustino Gran Relais & Chateaux is located opposite the port of Ciutadella in Menorca. Composed of 3 palaces from the 16th, 17th and 18th centuries, Ciutadella's historical heritage, it has a wide range of rooms, all unique and different, cataloged in different categories. Guests will have the opportunity to stay in one of the 3 buildings. There is a selection of luxury suites and elegant rooms, some with harbor views and others with stunning views of the cathedral. This 5-star hotel offers a spa experience with a hammam and sauna. There is a 24-hour reception, private parking, room service and free Wi-Fi. The rooms include a private bathroom. The accommodation serves a buffet and à la carte breakfast. Vegetarian, vegan and gluten-free dishes can be requested at the Faustino restaurant, which serves Mediterranean cuisine. Faustino Gran Relais & Chateaux is 150 meters from Menorca Cathedral and 46 km from Menorca Airport.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.6)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Private parking available


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 single bed
and
1 large double bed
Bedroom 1:
1 large double bed
Bedroom 2:
2 single beds
Bedroom 1:
1 double bed
Bedroom 2:
1 single bed
Bedroom 3:
1 double bed
Bedroom 4:
1 double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
9.1
Cleanliness
9.5
Comfort
9.5
Value for money
8.4
Location
9.6
Free WiFi
9.0
Select topics to read reviews:

See what guests loved the most:

  • J
    Jack
    Netherlands Netherlands
    Outstanding hotel with impeccable service and a prime location. A perfect blend of luxury and convenience.
  • Jackie
    Spain Spain
    This hotel exceeded my expectations with exceptional service and friendly staff. Its central location and breathtaking views make it perfect for exploring the city. The beauty of the architecture and decor make it an unforgettable place to relax...
  • Maria
    United States United States
    What we liked most about the hotel were its pools and patios. Also certainly its restaurant, everything was delicious, with a magical atmosphere. To repeat 100%

Hotel surroundings

Restaurants
1 restaurant on site

  • Agua
    • Cuisine
      Mediterranean
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Romantic
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Facilities of Faustino Gran Relais & Chateaux
Great facilities! Review score, 9.1

Most popular facilities
  • 2 swimming pools
  • Private parking
  • Free WiFi
  • Spa and wellness centre
  • Family rooms
  • Restaurant
  • Airport shuttle
  • Fitness centre
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Sun terrace
  • Terrace
  • Garden
Room Amenities
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Snorkelling
    Additional chargeOff-site
  • Horse riding
    Additional charge
  • Diving
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Additional chargeOff-site
  • Canoeing
    Additional chargeOff-site
  • Windsurfing
    Additional chargeOff-site
  • Games room
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible at a location nearby (reservation is not needed) and costs € 60 per day.
  • Valet parking
Reception services
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Car hire
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 - indoorFree!
  • Open all year
Pool 2 - outdoorFree!
  • Open all year
Wellness
  • Fitness/spa locker rooms
  • Spa facilities
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Hammam
  • Massage
    Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna
Languages spoken
  • Catalan
  • German
  • English
  • Spanish
  • French

House rules

Faustino Gran Relais & Chateaux takes special requests - add in the next step!

Check-in

From 15:00

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
€ 100 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
€ 100 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa American Express Cash Faustino Gran Relais & Chateaux accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

When booking more than 4 rooms, different policies and additional supplements may apply.

FAQs about Faustino Gran Relais & Chateaux

  • The prices at Faustino Gran Relais & Chateaux may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Faustino Gran Relais & Chateaux is 100 yards from the centre of Ciutadella. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Faustino Gran Relais & Chateaux include:

    • Double
    • Suite
    • Single
    • Villa

  • Faustino Gran Relais & Chateaux has 1 restaurant:

    • Agua

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Faustino Gran Relais & Chateaux is from 15:00, and check-out is until 11:00.

  • Faustino Gran Relais & Chateaux offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Cycling
    • Hiking
    • Games room
    • Snorkelling
    • Diving
    • Canoeing
    • Windsurfing
    • Beauty Services
    • Swimming Pool
    • Horse riding
    • Fitness/spa locker rooms
    • Body treatments
    • Bicycle rental
    • Facial treatments
    • Spa facilities