Experience world-class service at Bürgenstock Hotel & Alpine Spa

Located 450 metres above Lake Lucerne in the canton of Nidwalden close to Lucerne, this 5-star hotel awaits you with a combination of modern comfort and a traditional Swiss ambience. The Bürgenstock Hotel is located on the piazza, at the heart of the Bürgenstock Resort, next to the Bürgenstock funicular, which takes you down to the shipping pier (connections to Lucerne). The resort sits on the Bürgenberg mountain and offers several restaurants with terraces, as well as panoramic views of the picturesque lake and the mountains of Central Switzerland. The 10000 m² spa area features an indoor pool, 2 outdoor pools, 1 of which offers an infinity edge with breathtaking views of Lake Lucerne, 3 private spa rooms, 15 treatment rooms and a fully equipped fitness area. The Hammetschwand lift, Europe’s highest outdoor lift and an Alpine golf course are in the immediate vicinity. The area offers guests in need of relaxation a whole range of excursion, hiking and mountain biking possibilities. Throughout the stay, guests can enjoy the Bürgenstock shuttle boat to and from Lucerne, as well as the funicular, free of charge.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.8)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Private parking available on-site

Activities:

Tennis court

Fitness centre

Golf course (within 3 km)


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed
1 extra-large double bed
1 extra-large double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.5
Facilities
9.7
Cleanliness
9.7
Comfort
9.7
Value for money
8.2
Location
9.8
Free WiFi
9.6
Select topics to read reviews:

See what guests loved the most:

  • Diya
    Canada Canada
    Everything was just excellent, the facilities , the staff , the food
  • Diana
    Switzerland Switzerland
    We took the Contemporary Deluxe Room, which had a corner with a view. Unfortunately, was was bad, it was very foggy so we didn't see the whole beauty. But even lying there and watching snowflakes fall is wonderful. The room is amazing, you have...
  • Naomi
    United Kingdom United Kingdom
    The room view was stunning- got a complimentary upgrade too! Had a fantastic game of indoor tennis which is free for your first hour! The staff were super helpful, super friendly and went over and above! The best place to stay as a family over...

Property surroundings

Restaurants
4 restaurants on site

  • Spices
    • Cuisine
      Asian
  • Ritzcoffier
    • Cuisine
      European
  • Parisa
    • Cuisine
      Middle Eastern
  • Taverne
    • Cuisine
      Local

Resort facilities of Bürgenstock Hotel & Alpine Spa
Great facilities! Review score, 9.7

Most popular facilities
  • 2 swimming pools
  • Spa and wellness centre
  • Private parking
  • Family rooms
  • Fitness centre
  • Facilities for disabled guests
  • Free WiFi
  • 4 restaurants
  • Bar
Bathroom
  • Free toiletries
  • Hairdryer
Outdoors
  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bicycle rental
  • Aerobics
    Additional charge
  • Live music/performance
    Additional charge
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Themed dinner nights
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Movie nights
  • Temporary art galleries
    Additional charge
  • Tennis equipment
  • Evening entertainment
    Additional charge
  • Kids' club
  • Mini golf
    Additional charge
  • Snorkelling
    Additional chargeOff-site
  • Horse riding
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Cycling
  • Hiking
  • Children's playground
  • Fishing
    Additional chargeOff-site
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
    Additional charge
Living Area
  • Seating Area
  • Desk
Food & Drink
  • Fruits
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and charges may be applicable.
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Invoice provided
  • Lockers
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
    Additional charge
  • Tour desk
  • Express check-in/check-out
    Additional charge
  • 24-hour front desk
Entertainment and family services
  • Baby safety gates
  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles
  • Babysitting/child services
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Car hire
  • Chapel/shrine
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Wheelchair accessible
2 swimming pools
Pool 1 - indoor
  • Pool/beach towels
  • Sun loungers or beach chairs
Pool 2 - indoor (kids) Free!
  • Suitable for kids
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Massage chair
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Open-air bath
  • Hammam
    Additional charge
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
  • Solarium
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • Arabic
  • German
  • Greek
  • English
  • Spanish
  • French
  • Hindi
  • Croatian
  • Hungarian
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Slovenian
  • Albanian
  • Thai
  • Filipino
  • Ukrainian
  • Chinese

House rules

Bürgenstock Hotel & Alpine Spa takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Extra bed upon request
CHF 180 per child, per night
Cot upon request
CHF 60 per child, per night
4 - 15 years
Extra bed upon request
CHF 180 per child, per night
16+ years
Extra bed upon request
CHF 225 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa EC-Card JCB Diners Club American Express Cash Bürgenstock Hotel & Alpine Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

When booking rooms for 5 nights or more, different policies and conditions apply.

Please note that Spa access is only included in some room types

Spa and pool access for children is limited to some hours in the day

Resort activities and offerings are subject to Seasonality.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Bürgenstock Hotel & Alpine Spa

  • Check-in at Bürgenstock Hotel & Alpine Spa is from 15:00, and check-out is until 12:00.

  • The prices at Bürgenstock Hotel & Alpine Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Bürgenstock Hotel & Alpine Spa offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Hammam
    • Cycling
    • Hiking
    • Children's playground
    • Snorkelling
    • Diving
    • Fishing
    • Tennis court
    • Mini golf
    • Golf course (within 3 km)
    • Solarium
    • Kids' club
    • Evening entertainment
    • Open-air bath
    • Movie nights
    • Horse riding
    • Personal trainer
    • Bicycle rental
    • Tour or class about local culture
    • Tennis equipment
    • Fitness/spa locker rooms
    • Swimming Pool
    • Bike tours
    • Beauty Services
    • Temporary art galleries
    • Facial treatments
    • Live music/performance
    • Waxing services
    • Walking tours
    • Make up services
    • Cooking class
    • Hair treatments
    • Themed dinner nights
    • Manicure
    • Aerobics
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Body scrub
    • Body wrap
    • Light therapy
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Massage chair
    • Fitness
    • Yoga classes
    • Fitness classes

  • Room options at Bürgenstock Hotel & Alpine Spa include:

    • Triple
    • Suite
    • Double

  • Bürgenstock Hotel & Alpine Spa is 50 yards from the centre of Bürgenstock. All distances are measured in straight lines. Actual travel distances may vary.

  • Bürgenstock Hotel & Alpine Spa has 4 restaurants:

    • Spices
    • Taverne
    • Parisa
    • Ritzcoffier

  • Yes, Bürgenstock Hotel & Alpine Spa is popular with guests booking family stays.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Bürgenstock Hotel & Alpine Spa on this page.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.