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Help Wanted: A Novel Hardcover – March 5, 2024

4.0 4.0 out of 5 stars 355 ratings

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A New York Times Book Review Editors' Choice • A VOGUE and Vulture Best Book of the Year So Far • One of New York Magazine's "23 Books We Can’t Wait to Read in 2024" • One of ELLE’s Best (and Most Anticipated) Fiction Books of 2024 • A Lit Hub and Kirkus Most Anticipated Book of 2024 • One of Lilith Magazine’s “21 Books We Want to Read in 2024”

From the best-selling author of
The Love Affairs of Nathaniel P. comes a funny, eye-opening tale of work in contemporary America.

Every day at 3:55 a.m., members of Team Movement clock in for their shift at big-box store Town Square in a small upstate New York town. Under the eyes of a self-absorbed and barely competent boss, they empty the day’s truck of merchandise, stock the shelves, and scatter before the store opens and customers arrive. Their lives follow a familiar if grueling routine, but their real problem is that Town Square doesn’t schedule them for enough hours―most of them are barely getting by, even while working second or third jobs. When store manager Big Will announces he is leaving, the members of Movement spot an opportunity. If they play their cards right, one of them just might land a management job, with all the stability and possibility for advancement that that implies. The members of Team Movement―including a comedy-obsessed oddball who acts half his age, a young woman clinging on to her “cool kid” status from high school, and a college football hopeful trying to find a new path―band together to set a just-so-crazy-it-might-work plot in motion.

Adelle Waldman’s debut novel was a breakout sensation, lauded by the Los Angeles Times as an “exacting character study” with “excellent and witty prose” and described as “incisive and very funny” by the Economist and “brilliant” by both NPR’s Fresh Air and the Washington Post. In her long-awaited follow-up, Waldman brings her unparalleled wit and astute social observation to the world of modern, low-wage work. A humane and darkly comic workplace caper that shines a light on the odds low-wage workers are up against in today’s economy, Help Wanted is a funny, moving tale of ordinary people trying to make a living.

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From the Publisher

From the author of The Love Affairs of Nathaniel P.
"The workplace dramedy of the year." - Kirkus Reviews, starred
"Takes us into the universe of American labor with generosity and compassion." - Gary Shteyngart
"Like a great 19th century novel about NOW... Adele Waldman is a master." - Elif Batuman

Editorial Reviews

Review

"Poignant, funny, stealthily ambitious.…I doubt there are many authors who could write a literary critique of neoliberalism as breezy and almost sitcom-like as Help Wanted."
Michelle Goldberg, New York Times

"Like
The Office in its universal workplace humor and even more like Mike White’s Enlightened in its textured portrayal of how small humiliations and injustices at work inevitably boil over into righteous rage, Help Wanted feels at once familiar yet revelatory in its specificity….[C]apture[s] a world and a moment in time in a way that…has more in common with the works of George Eliot and Jane Austen than most novels published today."
Emily Gould, New York Magazine

"Adelle Waldman applies her sharp sense for relational drama and dark comedy to the retail work space.…
Help Wanted is structured around the collective, depicting the toll of capitalism on low-wage workers."
Alexandra Chang, New York Times Book Review

"
Help Wanted washes labor in a stately, almost Steinbeckian light, emphasizing its difficulty but also its dignity….[I]t launches a broader social critique under the guise of a fizzy caper."
Katy Waldman, The New Yorker

"A superb, empathic comedy of manners….Perhaps the most impressive thing about
Help Wanted is that Waldman manages, in telling her small story, to describe not just the American economic prison but the global one. So: both a novel of manners and a systems novel, a book that shows us, perhaps, how intimately linked these apparently disparate genres were all along."
Kevin Power, Guardian

"Whereas Waldman went narrow in the cultural purview of her first book, she has gone wide now…If
Love Affairs of Nathaniel P. was a comedy of manners, Help Wanted is a tragedy of circumstance…As ever, Waldman is a sharp observer of the world, a writer whose attention to particulars only sharpens the big picture."
Jordan Kisner, The Atlantic

"Life behind the scenes of big-box retail is plumbed with wit, wisdom, and humanity in this fresh workplace drama….Waldman’s depiction of the routines, backstories, and relationships among a group of wonderfully believable characters could not be more fascinating or more fun."
People Magazine

"Graced with the psychological acuity that distinguished its predecessor."
Maureen Corrigan, NPR

"Sociologically astute, deeply humane, and cleverly plotted.…In the venerable tradition of social novels such as Victor Hugo's
Les Misérables and Charles Dickens' Hard Times, Help Wanted draws attention to moral issues raised by systemic exploitation of the working poor. The marvel is that Waldman manages to do so with an engaging, lightly satirical touch."
Heller McAlpin, Christian Science Monitor

"The dramatic irony instills this comic novel’s small-time escapades with a potent and lingering feeling of injustice."
Sam Sacks, Wall Street Journal

"Great workplace novels are few and far between…and great workplace novels that deal with social and economic class in our country are even rarer. However, Waldman adds a rare entry to the workplace canon with this wise, funny story of an upstate New York big-box store."
Bethanne Patrick, Los Angeles Times

"A shrewd workplace comedy that never makes low-wage workers or the issues they face the punchline."
Shannon Carlin, Time

"The events in Adelle Waldman's fleet-footed novel
Help Wanted take place at a box store of declining fortunes in upstate New York―a setting that in Waldman's steady hands proves to be a crucible of ambition and survival."
Taylor Antrim, Vogue

"Lively [and] humane."
Economist

"Waldman observes her characters with the hilarious, remorseless precision real people use on real people.…Waldman’s briskly roving point of view captures the constant squeeze on everyone."
Tom Socca, Air Mail

"Funny and brilliant.…Airing the real world of low-wage work, Waldman shows how its dysfunction and instability skews the livelihoods of her deftly captured characters―and millions of other all-but-invisible workers like them."
James Graff, National Book Review

"Reflective, wry…If
The Office had been centered on the warehouse crew at Dunder Mifflin, but without playing its workers entirely for laughs, it might have looked something like Waldman’s book."
Harvey Freedenberg, Book Reporter

"An immersive, deeply affecting human drama."
Bookseller

"The workplace dramedy of the year."
Kirkus Reviews (starred)

"With great compassion and humility….Waldman shines a much-needed spotlight on the inequities of corporate retail policies and practices."
Carol Haggas, Booklist (starred review)

"A bracing and worthwhile glimpse of the high stakes faced by low-wage workers."
Publishers Weekly

"
Help Wanted is like a great nineteenth-century novel about now, at once an effervescent workplace comedy and a profoundly human exploration of the psychic toll exacted by the labor market. The characters are so richly drawn―so full, under all their defenses, of the desire to be loved―that even the annoying ones will win your heart. Adelle Waldman is a master."
Elif Batuman, author of Either/Or

"In
Help Wanted, the tragic heroes of the gig economy, full of dreams and sob stories and what-if scenarios, concoct a plot to better their lives. Yet even as frustrations mount and their plot goes sideways, hope never dies. Adelle Waldman delivers both a brilliant diagnosis and a moving account of retail workers hidden in plain sight all around us, whose full humanity has never been so richly displayed or touchingly rendered."
Joshua Ferris, author of A Calling for Charlie Barnes

"A serious moral inquiry into the lives of a group of people who work in a big-box store,
Help Wanted is a novel about work, about the retail industry in the age of Amazon, and about the effects of late capitalism on human relations. It is also hard to put down."
Keith Gessen, author of Raising Raffi

"What a gorgeous and ingenious and heartfelt work
Help Wanted is!"
Michelle Orange, author of Pure Flame

"I can’t think of a book more necessary. Adelle Waldman takes us into the universe of American labor with generosity and compassion. It has been a while since workers have been portrayed through the lens of a novelist with such insight and attention to the details of service industry life. Simply enthralling."
Gary Shteyngart, author of Our Country Friends

"
Help Wanted isn’t just smart and funny and wise. It’s also important―vital, really―to our understanding of how and why the American dream is becoming increasingly inaccessible to working class Americans, even as that long-shot dream stubbornly refuses to die."
Richard Russo, author of the North Bath trilogy and Empire Falls

"
Help Wanted is a marvelous novel. We get to eavesdrop and follow and enjoy the misadventures of the motley cast working the four in the morning shift (unloading trucks at a big box store, a place none of these workers can afford). On one level this is about economics and gentrification; on another level it is about people struggling to keep themselves from drowning; meanwhile there are hijinks so funny you blow your tea out of your nose; there’s a perfectly absurd plot straight out of Catch-22. We want everyone to get that lifesaving promotion. The worst thing about this novel is that I finished it and can’t ever read it again for the first time. But now it is part of my life. I am thankful to Adelle Waldman for being brave and talented and bighearted enough to have created this gift."
Charles Bock, author of Alice & Oliver

About the Author

Adelle Waldman is the best-selling author of The Love Affairs of Nathaniel P., which was named a best book of the year by The New Yorker, Economist, NPR, Elle, and many others. Her writing has appeared in The New Yorker, New York Times, and Wall Street Journal, among other publications. She lives in New York State.

Product details

  • Publisher ‏ : ‎ W. W. Norton & Company (March 5, 2024)
  • Language ‏ : ‎ English
  • Hardcover ‏ : ‎ 288 pages
  • ISBN-10 ‏ : ‎ 132402044X
  • ISBN-13 ‏ : ‎ 978-1324020448
  • Item Weight ‏ : ‎ 1.14 pounds
  • Dimensions ‏ : ‎ 6.3 x 1 x 9.3 inches
  • Customer Reviews:
    4.0 4.0 out of 5 stars 355 ratings

About the author

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Adelle Waldman
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Adelle Waldman's first novel, "The Love Affairs of Nathaniel P.", was named one of 2013’s best books by The New Yorker, The New Republic, Slate, The Economist, NPR, BookPage, The Guardian, Elle and many others. The novel will soon be translated into Russian, French, Spanish, Italian, Dutch and other languages. Waldman's writing has also appeared in The New York Times Book Review, The Wall Street Journal, Slate and many other publications.

Customer reviews

4 out of 5 stars
4 out of 5
355 global ratings
Entertaining and insightful
4 Stars
Entertaining and insightful
I enjoyed this book. It's about a big box store and the employees in the "Movement", or Logistics department. It delves into each of their lives and why they need to get promoted. The detail sounds first hand like the author must have lived that life. It did seem that many of them have very similar stories with living with parents and children out of wedlock. You do really feel like you get to know the characters well, and root for each of them. I found myself thinking of the book throughout the day and wondering what would happen.The story line is that the big boss, Big Will, is relocating to a different store. The Movement team plans to lie to corporate and make sure their manager, Meredith, is promoted to big boss, so that they don't have to deal with her lousy management skills any more. It details the life that each of the lowest level of employee in that department has, and if they were promoted as people move up the chain, how it would help them to get by just a little bit better.Overall an enjoyable, insightful read.
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Top reviews from the United States

Reviewed in the United States on March 29, 2024
Clever is the story told from the POV of a subculture within another at Town Square, a fictitious big box retail store in upstate New York, where work is a daily grind, workers and management alike are eager to get ahead and will do anything to do so. This is a genuine and darkly funny tale, sharply observed, well-defined characters, I dare you to choose a favorite.

The Team Movement workers, corporate’s masked name for logistics, barely get by on their low wages but that’s not all they’re contending with; it’s the overnight shift, the need for more hours, zero health benefits, most have second jobs to barely keep their heads above water, and that’s not all, a collapsing economy (thanks to that behemoth in Seattle) and the demise of their small town. They all suffer numerous indignities thanks to their chipper yet clueless supervisor who thinks words of motivation, typically only spoken in corporate training videos, can make up for her lack of empathy. Thinking a scheme to promote one of their own might work to their advantage, a plot is set in motion.

Somebody put this book in a time capsule so when it’s discovered, say 100 years from now, folks will read it with delight, because it’s doubtful our history books will contain the nuance that Waldman has expertly imparted in her array of characters. For now, how about you read it and squeal with your own enjoyment at this unique, perceptive, genuinely humane biting comedy, about ordinary people working.

The next time you step into your favorite big box store, that is, if you still do that, you might look at the tidy aisles, meticulously displayed pyramids of products, and think to yourself, in awe, at how thousands of products made it to the great big floor and you might just chuckle to yourself while remembering one of the characters doing what the others referred to as his “box stories” or his version of performance art. I cried laughing as I read it. And as I’m writing this now. Might I add, if Waldman is inclined to write another novel about let’s say, any non-office work environment, this reader happily nominates her as the ‘It Girl’ of a new behind-the-scenes genre of contemporary fiction. I’m all in.
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Reviewed in the United States on March 25, 2024
This was an unexpectedly delightful read. I connected with our cast of characters, many of whom rely solely on their retail job at Town Square to make ends meet. Town Square is a big-box store that reminded me a lot of Target. Each character faces unique challenges, with many aspiring to return to school or advance within a store that offers limited opportunities for advancement. When a potential job opening arises, I found myself rooting for one of the characters to get that job.

I appreciated delving into the intricacies of the store they worked at, as well as understanding their work schedules and personal lives. I found myself immersed in their world, feeling as though I was part of their group working alongside them on the line. Their financial struggles, especially with rising housing costs in today's economy, resonated with me. Additionally, there were moments of humor, particularly with Meredith, the self-absorbed and out-of-touch executive. Overall, I left this book with a bittersweet feeling, yet I thoroughly enjoyed the read. I think a lot of readers will be able to relate to this one.
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Reviewed in the United States on March 17, 2024
Entirely by design, there is a broad gap between the stakes involved – the potential promotion within a department in a local chain store – and the high drama, this opportunity triggers.

If all this novel was was a minor league chess match, it might be interesting enough, but what makes this book richer is the author‘s understanding of each characters, hopes, and desperations, and the way in which everyone in this world is often misunderstood. You come to understand that the stakes here are not low at all for the people involved.

Although very intentional, the back stories of many of the store‘s employees do tend to blend into each other: run with addiction, the need for subsistence programs to get them through the month, the bad marriages. But anyone who has spent any time in a work environment will recognize the petty squabbles, the jousting for little rewards.

All in all, an insightful, small story.
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Reviewed in the United States on April 5, 2024
Waldman is extraordinarily sensitive to the human condition. I found this novel through her editorial in the New York Times on big box stores and their resistance to giving employees sufficient hours and benefits. This is also the theme of the novel, but she tells the story in a gripping and intelligent manner WITHOUT PATHOS. I am not sure how she does it but one views through her prose a world where these difficulties are expected and dealt with. I can't recommend this strongly enough. It was nine dollars on the kindle store and I seriously wish I could pay more.
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