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Help Wanted: A Novel Hardcover – March 5, 2024
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Featured on Barack Obama's 2024 Summer Reading List • A New York Times Book Review Editors' Choice • Named a Best Book of the Year by Vogue, Vulture, ELLE, The New Yorker and The Economist • A Time Must-Read Book of 2024 • One of NPR's Books We Loved in 2024 • A Chicago Public Library Must-Read Book of 2024 • A Booklist Editors' Choice
From the best-selling author of The Love Affairs of Nathaniel P. comes a funny, eye-opening tale of work in contemporary America.
Every day at 3:55 a.m., members of Team Movement clock in for their shift at big-box store Town Square in a small upstate New York town. Under the eyes of a self-absorbed and barely competent boss, they empty the day’s truck of merchandise, stock the shelves, and scatter before the store opens and customers arrive. Their lives follow a familiar if grueling routine, but their real problem is that Town Square doesn’t schedule them for enough hours―most of them are barely getting by, even while working second or third jobs. When store manager Big Will announces he is leaving, the members of Movement spot an opportunity. If they play their cards right, one of them just might land a management job, with all the stability and possibility for advancement that that implies. The members of Team Movement―including a comedy-obsessed oddball who acts half his age, a young woman clinging on to her “cool kid” status from high school, and a college football hopeful trying to find a new path―band together to set a just-so-crazy-it-might-work plot in motion.
Adelle Waldman’s debut novel was a breakout sensation, lauded by the Los Angeles Times as an “exacting character study” with “excellent and witty prose” and described as “incisive and very funny” by the Economist and “brilliant” by both NPR’s Fresh Air and the Washington Post. In her long-awaited follow-up, Waldman brings her unparalleled wit and astute social observation to the world of modern, low-wage work. A humane and darkly comic workplace caper that shines a light on the odds low-wage workers are up against in today’s economy, Help Wanted is a funny, moving tale of ordinary people trying to make a living.
- Print length288 pages
- LanguageEnglish
- PublisherW. W. Norton & Company
- Publication dateMarch 5, 2024
- Dimensions6.3 x 1 x 9.3 inches
- ISBN-10132402044X
- ISBN-13978-1324020448
From #1 New York Times bestselling author Colleen Hoover comes a novel that explores life after tragedy and the enduring spirit of love. | Learn more
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Editorial Reviews
Review
― Michelle Goldberg, New York Times
"Like The Office in its universal workplace humor and even more like Mike White’s Enlightened in its textured portrayal of how small humiliations and injustices at work inevitably boil over into righteous rage, Help Wanted feels at once familiar yet revelatory in its specificity….[C]apture[s] a world and a moment in time in a way that…has more in common with the works of George Eliot and Jane Austen than most novels published today."
― Emily Gould, New York Magazine
"Adelle Waldman applies her sharp sense for relational drama and dark comedy to the retail work space.…Help Wanted is structured around the collective, depicting the toll of capitalism on low-wage workers."
― Alexandra Chang, New York Times Book Review
"Help Wanted washes labor in a stately, almost Steinbeckian light, emphasizing its difficulty but also its dignity….[I]t launches a broader social critique under the guise of a fizzy caper."
― Katy Waldman, The New Yorker
"A superb, empathic comedy of manners….Perhaps the most impressive thing about Help Wanted is that Waldman manages, in telling her small story, to describe not just the American economic prison but the global one. So: both a novel of manners and a systems novel, a book that shows us, perhaps, how intimately linked these apparently disparate genres were all along."
― Kevin Power, Guardian
"Whereas Waldman went narrow in the cultural purview of her first book, she has gone wide now…If Love Affairs of Nathaniel P. was a comedy of manners, Help Wanted is a tragedy of circumstance…As ever, Waldman is a sharp observer of the world, a writer whose attention to particulars only sharpens the big picture."
― Jordan Kisner, The Atlantic
"Life behind the scenes of big-box retail is plumbed with wit, wisdom, and humanity in this fresh workplace drama….Waldman’s depiction of the routines, backstories, and relationships among a group of wonderfully believable characters could not be more fascinating or more fun."
― People Magazine
"Graced with the psychological acuity that distinguished its predecessor."
― Maureen Corrigan, NPR
"Sociologically astute, deeply humane, and cleverly plotted.…In the venerable tradition of social novels such as Victor Hugo's Les Misérables and Charles Dickens' Hard Times, Help Wanted draws attention to moral issues raised by systemic exploitation of the working poor. The marvel is that Waldman manages to do so with an engaging, lightly satirical touch."
― Heller McAlpin, Christian Science Monitor
"The dramatic irony instills this comic novel’s small-time escapades with a potent and lingering feeling of injustice."
― Sam Sacks, Wall Street Journal
"Great workplace novels are few and far between…and great workplace novels that deal with social and economic class in our country are even rarer. However, Waldman adds a rare entry to the workplace canon with this wise, funny story of an upstate New York big-box store."
― Bethanne Patrick, Los Angeles Times
"A shrewd workplace comedy that never makes low-wage workers or the issues they face the punchline."
― Shannon Carlin, Time
"The events in Adelle Waldman's fleet-footed novel Help Wanted take place at a box store of declining fortunes in upstate New York―a setting that in Waldman's steady hands proves to be a crucible of ambition and survival."
― Taylor Antrim, Vogue
"Lively [and] humane."
― Economist
"Waldman observes her characters with the hilarious, remorseless precision real people use on real people.…Waldman’s briskly roving point of view captures the constant squeeze on everyone."
― Tom Socca, Air Mail
"Funny and brilliant.…Airing the real world of low-wage work, Waldman shows how its dysfunction and instability skews the livelihoods of her deftly captured characters―and millions of other all-but-invisible workers like them."
― James Graff, National Book Review
"Reflective, wry…If The Office had been centered on the warehouse crew at Dunder Mifflin, but without playing its workers entirely for laughs, it might have looked something like Waldman’s book."
― Harvey Freedenberg, Book Reporter
"An immersive, deeply affecting human drama."
― Bookseller
"The workplace dramedy of the year."
― Kirkus Reviews (starred)
"With great compassion and humility….Waldman shines a much-needed spotlight on the inequities of corporate retail policies and practices."
― Carol Haggas, Booklist (starred review)
"A bracing and worthwhile glimpse of the high stakes faced by low-wage workers."
― Publishers Weekly
"Adelle Waldman exposes the realities of low wage work in America in [this] tragicomic novel … If you’ve ever wondered what goes on behind the door marked 'employees only' at your local Target or Walmart, you’ll find out when you read Help Wanted."
― Louise Marburg, Hudson Review
"Help Wanted is like a great nineteenth-century novel about now, at once an effervescent workplace comedy and a profoundly human exploration of the psychic toll exacted by the labor market. The characters are so richly drawn―so full, under all their defenses, of the desire to be loved―that even the annoying ones will win your heart. Adelle Waldman is a master."
― Elif Batuman, author of Either/Or
"In Help Wanted, the tragic heroes of the gig economy, full of dreams and sob stories and what-if scenarios, concoct a plot to better their lives. Yet even as frustrations mount and their plot goes sideways, hope never dies. Adelle Waldman delivers both a brilliant diagnosis and a moving account of retail workers hidden in plain sight all around us, whose full humanity has never been so richly displayed or touchingly rendered."
― Joshua Ferris, author of A Calling for Charlie Barnes
"A serious moral inquiry into the lives of a group of people who work in a big-box store, Help Wanted is a novel about work, about the retail industry in the age of Amazon, and about the effects of late capitalism on human relations. It is also hard to put down."
― Keith Gessen, author of Raising Raffi
"What a gorgeous and ingenious and heartfelt work Help Wanted is!"
― Michelle Orange, author of Pure Flame
"I can’t think of a book more necessary. Adelle Waldman takes us into the universe of American labor with generosity and compassion. It has been a while since workers have been portrayed through the lens of a novelist with such insight and attention to the details of service industry life. Simply enthralling."
― Gary Shteyngart, author of Our Country Friends
"Help Wanted isn’t just smart and funny and wise. It’s also important―vital, really―to our understanding of how and why the American dream is becoming increasingly inaccessible to working class Americans, even as that long-shot dream stubbornly refuses to die."
― Richard Russo, author of the North Bath trilogy and Empire Falls
"Help Wanted is a marvelous novel. We get to eavesdrop and follow and enjoy the misadventures of the motley cast working the four in the morning shift (unloading trucks at a big box store, a place none of these workers can afford). On one level this is about economics and gentrification; on another level it is about people struggling to keep themselves from drowning; meanwhile there are hijinks so funny you blow your tea out of your nose; there’s a perfectly absurd plot straight out of Catch-22. We want everyone to get that lifesaving promotion. The worst thing about this novel is that I finished it and can’t ever read it again for the first time. But now it is part of my life. I am thankful to Adelle Waldman for being brave and talented and bighearted enough to have created this gift."
― Charles Bock, author of Alice & Oliver
About the Author
Product details
- Publisher : W. W. Norton & Company (March 5, 2024)
- Language : English
- Hardcover : 288 pages
- ISBN-10 : 132402044X
- ISBN-13 : 978-1324020448
- Item Weight : 1.15 pounds
- Dimensions : 6.3 x 1 x 9.3 inches
- Best Sellers Rank: #171,390 in Books (See Top 100 in Books)
- #1,900 in Small Town & Rural Fiction (Books)
- #2,066 in Fiction Satire
- #12,175 in Literary Fiction (Books)
- Customer Reviews:
About the author

Adelle Waldman's first novel, "The Love Affairs of Nathaniel P.", was named one of 2013’s best books by The New Yorker, The New Republic, Slate, The Economist, NPR, BookPage, The Guardian, Elle and many others. The novel will soon be translated into Russian, French, Spanish, Italian, Dutch and other languages. Waldman's writing has also appeared in The New York Times Book Review, The Wall Street Journal, Slate and many other publications.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers find the book highly relatable and insightful, with well-defined characters and darkly funny moments. The book receives positive feedback for its readability, with one customer noting it's particularly suitable for book clubs. However, opinions about the humor are mixed, with some finding it darkly funny while others find it boring.
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Customers appreciate the storytelling in the book, finding it fascinating and highly relatable, with one customer noting how it provides a solid look into the lives of the characters.
"...This is a genuine and darkly funny tale, sharply observed, well-defined characters, I dare you to choose a favorite...." Read more
"...All in all, an insightful, small story." Read more
"...Yet, she does it with a light, deft touch, with just a glimmer of hope sprinkled in at the end. Thoroughly enjoyable & Highly recommended...." Read more
"...It was about the crappiness of poverty, but the hope and the beauty of the struggle. It was about life moving on...." Read more
Customers find the book insightful, with one review noting how it provides a detailed look at people's work schedules and personal lives, while another mentions it offers a fresh perspective on human nature.
"...about you read it and squeal with your own enjoyment at this unique, perceptive, genuinely humane biting comedy, about ordinary people working...." Read more
"...of the store they worked at, as well as understanding their work schedules and personal lives...." Read more
"...All in all, an insightful, small story." Read more
"...theme of the novel, but she tells the story in a gripping and intelligent manner WITHOUT PATHOS...." Read more
Customers appreciate the character development in the book, with well-defined characters, and one customer specifically mentions the great cast of working-class characters.
"...This is a genuine and darkly funny tale, sharply observed, well-defined characters, I dare you to choose a favorite...." Read more
"This was an unexpectedly delightful read. I connected with our cast of characters, many of whom rely solely on their retail job at Town Square to..." Read more
"...No one was impressed with the book. The characters were not well developed or likable" Read more
"...enough, but what makes this book richer is the author‘s understanding of each characters, hopes, and desperations, and the way in which everyone in..." Read more
Customers find the book thoroughly enjoyable, with one mentioning it's great for book clubs.
"...Overall, I left this book with a bittersweet feeling, yet I thoroughly enjoyed the read. I think a lot of readers will be able to relate to this one." Read more
"...Overall, it is an excellent Read that delivers a portrait in miniature, showing how the road to Hell is paved with Good Intentions...." Read more
"...Great cast of working class characters. Great read, really. It may not give one hope exactly, but it reminds us of why it’s needed." Read more
"...Loved this book!" Read more
Customers have mixed reactions to the humor in the book, with some finding it darkly funny while others find it boring.
"...squeal with your own enjoyment at this unique, perceptive, genuinely humane biting comedy, about ordinary people working...." Read more
"...It was about the crappiness of poverty, but the hope and the beauty of the struggle. It was about life moving on...." Read more
"...Additionally, there were moments of humor, particularly with Meredith, the self-absorbed and out-of-touch executive...." Read more
"...giving a book a bad review but I can’t even finish this book it’s so boring. There really is nothing good to say...." Read more
Reviews with images

Entertaining and insightful
Top reviews from the United States
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- Reviewed in the United States on March 29, 2024Clever is the story told from the POV of a subculture within another at Town Square, a fictitious big box retail store in upstate New York, where work is a daily grind, workers and management alike are eager to get ahead and will do anything to do so. This is a genuine and darkly funny tale, sharply observed, well-defined characters, I dare you to choose a favorite.
The Team Movement workers, corporate’s masked name for logistics, barely get by on their low wages but that’s not all they’re contending with; it’s the overnight shift, the need for more hours, zero health benefits, most have second jobs to barely keep their heads above water, and that’s not all, a collapsing economy (thanks to that behemoth in Seattle) and the demise of their small town. They all suffer numerous indignities thanks to their chipper yet clueless supervisor who thinks words of motivation, typically only spoken in corporate training videos, can make up for her lack of empathy. Thinking a scheme to promote one of their own might work to their advantage, a plot is set in motion.
Somebody put this book in a time capsule so when it’s discovered, say 100 years from now, folks will read it with delight, because it’s doubtful our history books will contain the nuance that Waldman has expertly imparted in her array of characters. For now, how about you read it and squeal with your own enjoyment at this unique, perceptive, genuinely humane biting comedy, about ordinary people working.
The next time you step into your favorite big box store, that is, if you still do that, you might look at the tidy aisles, meticulously displayed pyramids of products, and think to yourself, in awe, at how thousands of products made it to the great big floor and you might just chuckle to yourself while remembering one of the characters doing what the others referred to as his “box stories” or his version of performance art. I cried laughing as I read it. And as I’m writing this now. Might I add, if Waldman is inclined to write another novel about let’s say, any non-office work environment, this reader happily nominates her as the ‘It Girl’ of a new behind-the-scenes genre of contemporary fiction. I’m all in.
- Reviewed in the United States on March 25, 2024This was an unexpectedly delightful read. I connected with our cast of characters, many of whom rely solely on their retail job at Town Square to make ends meet. Town Square is a big-box store that reminded me a lot of Target. Each character faces unique challenges, with many aspiring to return to school or advance within a store that offers limited opportunities for advancement. When a potential job opening arises, I found myself rooting for one of the characters to get that job.
I appreciated delving into the intricacies of the store they worked at, as well as understanding their work schedules and personal lives. I found myself immersed in their world, feeling as though I was part of their group working alongside them on the line. Their financial struggles, especially with rising housing costs in today's economy, resonated with me. Additionally, there were moments of humor, particularly with Meredith, the self-absorbed and out-of-touch executive. Overall, I left this book with a bittersweet feeling, yet I thoroughly enjoyed the read. I think a lot of readers will be able to relate to this one.
- Reviewed in the United States on March 17, 2024Entirely by design, there is a broad gap between the stakes involved – the potential promotion within a department in a local chain store – and the high drama, this opportunity triggers.
If all this novel was was a minor league chess match, it might be interesting enough, but what makes this book richer is the author‘s understanding of each characters, hopes, and desperations, and the way in which everyone in this world is often misunderstood. You come to understand that the stakes here are not low at all for the people involved.
Although very intentional, the back stories of many of the store‘s employees do tend to blend into each other: run with addiction, the need for subsistence programs to get them through the month, the bad marriages. But anyone who has spent any time in a work environment will recognize the petty squabbles, the jousting for little rewards.
All in all, an insightful, small story.
Top reviews from other countries
- M ClarkReviewed in Germany on October 1, 2024
5.0 out of 5 stars Interesting for anyone who has worked closely in a team or managed a team
This book is about people. As the story moves along it reveals more and more details about each of the main characters making them into very well-rounded and sympathetic characters. At the end of the book, the reader is left with feelings of affection for each of them.
This book is also about teams at work and shows how slight changes can affect the entire team's spirit. The book is therefore interesting for anyone who has worked closely in a team or managed a team.
- UjjawalReviewed in India on February 22, 2025
5.0 out of 5 stars Entertaining and insightful novel
What an amazing entertainer this book is. Wasn't expecting it to be this good. Marvellous storytelling embedded with deep sociological insights on class, modernity and corporate culture. Fascinating plot as well. Deserves 6 stars.
- P AmsdenReviewed in Canada on November 30, 2024
4.0 out of 5 stars A Story of Ordinary People
These are the people many of us live with on a regular basis. It seems, however, that the author has not. We are apparently, supposed to be awed, because her first book,was as a best selling literary author. Her ability to tell a story is there. It’s just that so can any. Number of authors. It’s a good story.with some good characters, just not extraordinary and it’s many times what I pay for most eBooks which probably means I should pay more for my other books. Budgets though.
.
- Robert DaviesReviewed in the United Kingdom on May 20, 2024
5.0 out of 5 stars A brilliant description of modern life
Anyone wanting to understand the politics of today will find this book a beautiful account of what worries most people. Paying the rent, climbing the corporate ladder and dealing with work colleagues. Well written and with great shafts of insight it is also very funny.