**Disclaimer: I bought mine used like new through Amazon
I originally purchased the Sony XM5 because they were soooo highly rated in every article I read. I returned the XM5, got the XM4 and am so much happier. I'll compare the XM4 to the XM5, Apple AirPods Max, and Bose QuietComfort 45 - just to help anyone choosing between them.
**Noise Cancellation (4.5/5): the noise cancellation on the XM4 is crazy, almost comparable to the Apple AirPods Max. I gave the XM4 a 4.5 because I still think the Apple AirPods Max have the best noise cancellation, but the Sony XM4 is very close. I also like the fact that you can turn noise cancelling on/off with a button - which is a feature not available with the Bose QuietComfort 45. The noise cancellation is much better than the XM5 and less finicky. An issue with the XM5 is that the noise cancelling would just randomly turn on/off. Like if I paused a video for a little too long, the noise cancellation would just turn off Overall, I wouldn't say I it blocks out all sound, but it's close. I can hear the sound of people talking and music, but it's quieter and I can't make out the words. I definitely can't have a conversation with them on. Also, the XM4 will pick up on when you're talking to people and turn the noise cancelling off for you - but it does make a little announcement when it does that may be annoying or disruptive.
**Sound Quality (4/5): the sound quality is great. Way better than the XM5, not as great as the Apple AirPods Max. I think the Apple headphones are just a little crisper. I think it's cool that you can turn 360 sound on, but tbh I never really use it (XM5 also has this feature). The sound is clear, and I haven't experienced any malfunctions/issues with the noise. When I had the XM5, they would just randomly sound muffled (like I was underwater) and, when that wasn't happening, the sound quality was mediocre.
**Comfort (5/5): the XM4s are REALLY comfy. I wear glasses with plastic frames and a lot of headphones just don't work and are really uncomfy. The Apple AirPods Max were really uncomfortable with my glasses. Obviously, an easy solution is to just wear contacts, but I hate wearing my contacts for long periods of time - especially, when I study/do work. The XM5 were also pretty comfortable, but wouldn't stay fixed when I adjusted them - they would slip and I would need to readjust them a lot. The XM4 completely cover my ear and the ear pads are soft. They don't squeeze my head the way other headphones do and they don't hurt any part of my ear. I will say that the headband part that rests on top of my head does kind of hurt my head after wearing them for almost 10 hours. Also, I have TMJ so sometimes wearing the headphones does cause my TMJ to flare up and I'll switch to earbuds. But, I think overall these are the most comfortable headphones I have tried.
**Product Quality (3.5/5): let's be honest, they're plastic and they feel plastic. They don't feel like super high quality, but let me tell you that they feel way better quality than the XM5 - those felt like a barbie toy. I think the XM4 are sturdy and pretty durable. The Apple AirPods Max are also plastic, but do feel a little more high quality - but also, nothing spectacular.
**Aesthetic (3.5/5): If the aesthetic is important to you, I would say they look fine. They're a little bulky, but not terrible. Not as sleek as some others, but they don't look ridiculous. If you're really against a bulky look, then they may not be a great aesthetic match for you. I was worried they would be really clunky, but after getting them and wearing them for a bit, I really don't think they look bad.
**Connectivity (4/5): I only have Apple devices (iPhone, MacBook, etc.) and I think the connectivity is great with these products! When I got the XM5, they had so many connection issues. I wasn't able to connect them to my laptop, they wouldn't stay connected to my devices - it was a mess. I was really worried I would have the same issues with the XM4, but I have had no problems so far. I will say it was a little odd to have have to download the Sony Connect app and manage the headphone through that platform, but it's user friendly and it's kind of nice to have a control for them (it's almost like a remote).
**Battery Life (5/5): The battery life is insane. I've had them for 8 days and have not charged them yet - they still have about 40% charge left. They will turn off automatically to save battery life if you don't use them for a certain amount of time, which I personally like.
OVERALL (4.5/5): I think the XM4 are great headphones for a better price than the Apple AirPods Max. The Bose are apparently really similar, but I've never personally tried them. The XM4 is MUCH better than the XM5 in terms of quality and price. They're comfy, great noise cancellation and sound quality, and have great battery life.
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This Item  Sony WH-1000XM4 Wireless Premium Noise Canceling Overhead Headphones with Mic for Phone-Call and Alexa Voice Control, Black WH1000XM4 | Recommendations  |  |  |  |  | |
| Price | -29% $248.00 List: $348.00 | $349.99 | $277.99 | $249.00 | $349.00 | $198.00 |
| Delivery | Get it as soon as Saturday, Mar 8 | Get it as soon as Saturday, Mar 8 | Get it as soon as Wednesday, Mar 5 | — | Get it as soon as Saturday, Mar 8 | Get it as soon as Saturday, Mar 8 |
| Customer Ratings | ||||||
| Sold By | Amazon.com | Amazon.com | 6ave | Al's Variety | Amazon.com | Amazon.com |
| connectivity tech | Bluetooth 5.0, Bluetooth | Bluetooth, Bluetooth 5.0 | Wireless | Wireless | Wireless, Wired | Bluetooth |
| headphones form factor | Over Ear | Over Ear | Over Ear | Over Ear | Over Ear | Wireless |
| connector type | USB Type C | USB Type C | usb,wireless | — | 2.5mm Jack | USB |
| noise control | active noise cancellation | active noise cancellation | active noise cancellation | active noise cancellation | active noise cancellation | active noise cancellation |
| headphones jack | 3.5 mm Jack | 3.5 mm Jack | USB | — | 3.5 mm Jack | — |
| cable feature | Detachable, Without Cable | Without Cable | Without Cable | Without Cable | Detachable | Detachable |
| control type | Voice Control | Voice Control | Voice Control | Voice Control | Media Control | Media Control |
| water resistance | not water resistant | — | not water resistant | not water resistant | not water resistant | — |
| material | Plastic | Foam, Plastic | Plastic, Silicone, Microfiber | — | Plastic | Recycled Plastic |
| model name | WH1000XM4/B | WH1000XM4/L | language tag | — | Bose QuietComfort Wireless Noise Cancelling Headphones, Bluetooth Over Ear Headphones with Up To 24 Hours of Battery Life, Black | ULT WEAR |
| frequency range | 2.4 GHz band | 20 Hz -40 kHz, 20 Hz - 20 kHz | 20 Hz - 20,000 Hz | 4Hz-40,000Hz | 20 Hz - 20,000 Hz | — |
From the manufacturer
WH-1000XM4
Premium Noise Canceling Headphones
Digital Noise Cancellation
Hear every word, note, and tune with incredible clarity, no matter your environment. These headphones feature additional microphones that assist in isolating sound while talking on the phone, resulting in improved phone call quality and the reduction of even more high and mid frequency sounds.
Engineering better noise cancellation
Dual Noise Sensor technology, featuring two microphones on each earcup, captures ambient noise and passes the data to the HD Noise Cancelling Processor QN1. Using a new algorithm, the HD Noise Cancelling Processor QN1 then applies noise cancelling processing in real time to a range of environments.
Clearer hands-free calling
Conversation flows freely with easy, hands-free calling. Thanks to Precise Voice Pickup Technology, which combines five built-in microphones with advanced audio signal processing, WH-1000XM4 delivers clearer voice quality to the other person on the phone.
For everyday convenience, just Speak-to-Chat
Speak-to-Chat automatically stops the music and lets in ambient sound so you can conduct a conversation. Based on Precise Voice Pickup Technology, this smart feature uses five microphones built into your headphones and advanced audio signal processing to recognize and react to your voice.
All-day power with quick charging
With a huge 30 hours of battery life, you'll have enough power even for long trips. And if you need to top up in a hurry, you can get 5 hours' worth of charge after just 10 minutes with the optional AC adapter.
Multipoint connection
For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically.
Sony Noise Canceling Wireless Headphones
 WH-1000XM5 |  WH-1000XM4 |  ULT WEAR |
|---|---|---|
| Noise Canceling Yes / Industry Leading | Noise Canceling Premium Noise Cancellation | Noise Canceling Digital Noise Cancellation |
| Battery Life Up to 30 Hrs, Quick charging: 3 Min charge for up to 3 Hrs playback | Battery Life Up to 30 Hrs, Quick charging: 10 Min charge for up to 5 Hrs playback | Battery Life Up to 30 Hrs, Quick charging: 3 Min charge for up to 90 Min playback |
| Calling features Beamforming microphones + AI noise reduction, Multi device connection | Calling features Beamforming microphones, Multi device connection | Calling features Beamforming microphones, Multi device connection |
| Audio features Hi-Res audio compatible | Audio features Hi-Res audio compatible | Audio features ULT mode for more bass |
| Special Features Auto Noise Canceling Optimizer, Carrying Case, Wearing detection, Touch Control | Special Features NC optimizer, Foldable design, Carrying Case, Wearing detection, Touch Control | Special Features Foldable design, Carrying Case, Wearing detection, Touch Control |
What's a more wow word than wow?
So, first things first, I received these approximately 48 hours after purchasing a recent pair of Beats by Kim (Pro, Moon) headphones. An hour and a half after breaking them in.....yea, these are, how folks say, THE BEES KNEES! I don't know where to begin so please bear with me if I seem scattered with my findings but there are so many pros that it kinda became hard to keep track. One of the biggest pros is the fact that shortly after I used them, they made it an obvious decision to move off of my VERY RECENTLY PURCHASED BEATS STUDIO PRO! A $350 pair of headphones, mind you. Sorry, a falsely priced $350 pair of headphones.Out the box, you feel nothing but premium. The material on the site states that it's plastic but it feels like a very soft, shallow leather. Regardless, it feels great to the touch. It comes with the carrying case, a plug that seems to be used on airplanes, a 3.5 mm 2 way headphone cord and a usb a to usb c cable. Simple packaging.Now, on to the listening experience which is just that. A true experience! The noise canceling is the closest that I could possibly get to space! When you have it turned on, you literally feel the noise cancelation in your head. It's what I would imagine being in the vacuum of space would feel like. I know it sounds like I'm exaggerating but I assure you, I am praising these as if they were my own creation that I am promoting! There is also the ambient noise mode that is too smart for my intellect to grasp. It allows sound in while keeping the crazy noises out by using mics around the headphones. Then there is the feel of the ear cups. Again, premium! They don't sit on your ears, they cover them, keeping all sound out. The seal they create is pure listening bliss. They also pair well with the app for the headphones which push the functions of the headphones adjusting the intake of ambient noise based on your activity, sitting, walking, running and commute (train ride, bus ride, etc.).Overall, in my personal opinion, from someone who has within the last 48 hours used both the 2024 Beats Studio Pro and the 2020 Sony WH-1000XM4, Beats are a waste of time product from a company who clearly didn't use any time to update their product externally or internally! The Sony headphones offer premium quality sound, feel, functions and comfort. The price is high, but you see, feel and use every bit of your moneys worth.
Top reviews from the United States
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- Reviewed in the United States on February 22, 2025Color: BlackStyle: Headphones OnlyVerified Purchase
I hate ear buds always falling out while moving or exercising or bending over. So wanted to get a set of headphones that go on your head! Sony for one is a great brand! Got these a year or two after they came out so the price was perfect for what you get! Very high quality. I’m a bass guy and these are perfect for that not to much and has just enough! Can fit any adult/ teen head! Has touch control pad on the right ear pad. Has an app that you can go in and has a ton of options. Noise cancellation is great they work really good! The charge lasts a long time honestly only charged these 2-3 times and I did just because. Very comfortable and come with a great sleek carrying case! If your in the same boat as me and hate ear buds I highly recommend!
Best headphones I’ve had thus far!
Reviewed in the United States on February 22, 2025
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- Reviewed in the United States on February 1, 2021Color: BlackStyle: Headphones OnlyVerified Purchase
Top reviews from other countries
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RodolfoReviewed in Brazil on February 8, 2025
Eficiência e rapidez na entrega!
Color: BlackStyle: Headphones OnlyVerified Purchase
Incrível!!RodolfoEficiência e rapidez na entrega!
Reviewed in Brazil on February 8, 2025
Estou extremamente satisfeito com esse fone. Além da qualidade sonora impecável, com graves profundos e agudos nítidos, o cancelamento de ruído é simplesmente fantástico.
A rapidez na entrega me deixou ainda mais contente com a minha compra!
O fone de ouvido é muito confortável e se ajusta perfeitamente à minha cabeça. Os controles são intuitivos e fáceis de usar, facilitando o ajuste do volume, a troca de músicas num deslizar de dedos.
Recomendo muito para todos os que buscam qualidade e conforto. É um investimento que relamente vale a pena! Satisfeito ao máximo!!!!
Porém, tenho um arrependimento... De não ter comprado antes!!
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GabrielleReviewed in Brazil on September 8, 2023
Caro porém o melhor headfone que ja usei
Color: SilverStyle: Headphones OnlyVerified Purchase -
Joce CReviewed in Mexico on February 28, 2022
Increíbles, simplemente increíbles.
Color: BlackStyle: Headphones OnlyVerified Purchase
Review completo como consumidor y profesional dedicado al audio, si te da flojera leer, de entrada te digo que esto vale cada centavo, no lo dudes ni esperes, rompe el cochinito porque te lo estás perdiendo.Joce CIncreíbles, simplemente increíbles.
Reviewed in Mexico on February 28, 2022
Ahora si para los que dudan de Dios:
Hace 3 años adquirí los MDR-XB950N1, mejor conocidos como los Sony Extra Bass. Sin duda fueron una compra demasiado buena, pasé de unos Skullcandy Hesh 2 a los Extra Bass y vaya que la diferencia es muy considerable.
Ahora, 3 años después decidí hacer un "upgrade", yo me dedico a la música, soy estudiante de la materia y me dedico al audio, la verdad es que no puedo llevarme mis audífonos de estudio fuera de casa, necesitaba unos que realmente ofrecieran buena calidad, portabilidad y facilidad de uso con mis aplicaciones. Encontré estos después de hacer un par de búsquedas en internet, los comparé con varias opciones y al final me decidí por comprarlos.
En primera debo decir que he quedado impresionado por la tecnología que traen estos audífonos. Puedes personalizar el audio acorde a tu oreja, así es, a la forma de tu oreja, Sony te pide que tomes un par de fotos para que se puedan analizar y proveer mejor experiencia, nunca en mi vida había visto algo así.
Desde que los abres se denota un producto bastante premium y que vale el dinero que se paga por él, ya que de hecho no es nada barato.
La experiencia de abrirlo es excelente, pero es cuando bajas la aplicación que empiezas a ver lo brutal de estas máquinas. De adelanto estos audífonos ya vienen con carga máxima, o al menos así fue en mi caso, no te pide que los cargues ni nada, funcionan desde que los sacas de la caja. Son extremadamente cómodos y si eres miope como yo y usas fierros para ver, estos audífonos no te van a incomodar en ningún momento.
No es que quiera advertir, sino más bien dar aviso de que por defecto los audífonos se oyen un poco flojos, el sonido está un poco saturado, y si te gusta escuchar música como el Heavy Metal o música clásica te quedas pasmado, no se oyen para nada como los Extra Bass que al salir de la caja otorgan un sonido fino y bien configurado. Estos no, pero entiendo por qué lo hacen, ya que como mencioné, la experiencia de verdad comienza cuando bajas la aplicación que tiene como mil opciones de configuración y optimización de sonido, así que prepárate para estar ahí unos 25 minutos de tu vida, que sin duda alguna por supuesto, lo valen.
Una vez que has pasado las optimizaciones, toca jugar con el ecualizador, yo recomiendo configuración 400: 1 1K: 3 2.5K: 7 6.3K: 8 16K: 5 Clear Bass: +5 o +7 para escuchar Heavy Metal y música clásica, aunque si eres fan de los medios tal vez quieras mover un poco más, pero como dije, esto es libre y Sony te prevé todas las herramientas para que esto quede sabroso.
Ya con todo listo, toca escuchar música, y ahí es cuando te da el golpe. Sabía que habría una diferencia entre los Extra Bass que tengo y los M4 que son estos, pero no sabía que realmente se fuera a notar tanto. Estos no son audífonos, son interfaces de audio andantes, además, Sony te regala una prueba gratis en cualquier servicio de restringe que contenga su servicio Sony Audio 3D, yo escogí Tidal, pero también puedes escoger otros 3 más, ahí aparece la opción.
De verdad que escuchar música en formato de alta calidad como es el FLAC que te ofrece Tidal es algo maravilloso, inclusive después de varios años escuchando lo mismo, logré notar varios elementos musicales extras que antes ni sabía que existían en la canción, ahí es cuando te vas para atrás, es como por fin escuchar las cosas sin filtro. También recomiendo el formato "Loss-less" de Apple music en caso de que sean usuarios de iPhone o solo para que tengan una tercera opción. Sea cual sea el servicio que escojan, se oye increíble, pero sin duda combinado con formatos de baja compresión esto se vuelve místico.
Claro que esto no es tan plano como unos audífonos de estudio, pero sin duda la experiencia se acerca bastante.
En conclusión, estos audífonos realmente son un producto bastante premium, te otorgan no solo alta calidad de audio, sino una experiencia tecnológica muy innovadora, además vienen con su porta audiófonos y cables correspondientes, son muy cómodos y portables. Los recomiendo al 100% no duden en adquirirlo para nada.
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- DuskyReviewed in Canada on February 24, 2022
Amazing Noise Cancellation & Great out of the box sound.
Color: BlueStyle: Headphones OnlyVerified Purchase - dvnReviewed in India on August 24, 2024
The best noise cancelling headphones under INR 20k
Color: BlackStyle: Headphones OnlyVerified Purchase
I've lost 2 different pairs of in-ear TWS earphones (thankfully cheaper ones) so I decided to buy something large and harder to lose (lol). It was between this and the Bose QC45 for me. My primary headphones for 8 years now are the Audio Technica ATH-M50x which are a solid pair of wired neutral headphones, so I'll use those as a reference for audio quality.dvnThe best noise cancelling headphones under INR 20k
Reviewed in India on August 24, 2024
Short read: Why I picked this over the Bose QC45 - sounds marginally better overall (with loads of room in the low end for those who like heavy bass), equally comfortable, better battery life, better app/customisability, and also a bit more discreet. I don't want people knowing I'm carrying around pricey headphones so I'd rather have a pair of plain looking Sonys than a Bose pair that screams expensive. Also, the carrying case is actually pretty great and protects these well. I wear these headphones everywhere, even at the gym.
- Amazing battery: LDAC + DSEE Extreme on gives me a full week of use with 2-3 hours of use per day, at around 60-70% volume. Nice to not have to worry about charging these all the time (uses USB-C).
- Audio: Super weird out of the box- very boomy and muddy low-mids. I EQd this and it went from sounding like an average set to an incredible one. It's just a bit bizarre to me that they'd hamstring this pair so severely out of the box when they're capable of so much more.
It has great frequency response and articulation, you'll hear tons of detail once it is set up right, so credit to the drivers they're using. I'm including an EQ preset for your reference, which should be good for blues, jazz, folk, country, and classical (anything with nice vocals). Compared to the M50x, they have much better bass so anyone into EDM will like this set as well.
- Comfort: They're wonderfully comfortable. Super light, doesn't clamp your head or ears, and you can wear them for hours. The cushions are soft and don't hurt your ears. Orders of magnitude more comfortable than my M50x, and easily the best other than the Bose QC line. You'll forget you're wearing them, they're that neat.
- ANC: They completely block out low hums and noises coming from fans, ACs, and in-flight rumble, even with no music playing. Makes sense since they seem to be designed primarily as travel/commute headphones. Voices and other sounds can still kinda be heard but are drowned out if you're listening to music at anything above 30-40% volume. I don't think it's meant to block out these sounds, so I'm not particular about it. I can sit through an entire flight and hear nothing, which by itself is completely worth it to me.
- Multipoint: works as advertised, I was able to use it fine with my Samsung Galaxy phone and Macbook pro upon testing. I don't use this feature though since I prefer LDAC and that is only possible with multi-point off. However if MP is useful for you, know that it works pretty seamlessly.
Conclusion: If you can afford these headphones, I would easily recommend them to you. They sound genuinely amazing for a wireless closed back pair, are very customisable, comfortable, and the battery lasts for days, literally. The ANC is best-in-class and made for frequent travelers. It's one of those things that will last you years and years of use if you look after them. They also go on sale quite frequently, so wait for one before you buy (I got it for INR ~15,500). It's rare that I spend this much on a luxury item and still consider it a bargain. Cheers.
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