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Avene Cicalfate+ Restorative Protective Cream, postbiotic skincare for sensitive skin, helps restore skin barrier, face and body, safe for infants, children and adults
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Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
- Select your preferred free shipping option
- Drop off and leave!
Purchase options and add-ons
Brand | Avene |
Item Volume | 1.3 Fluid Ounces |
Item dimensions L x W x H | 1.69 x 1.1 x 5.5 inches |
Age Range (Description) | Adult |
Special Feature | Restore and protect damaged skin while isolates the lesion from external environmental aggressors. |
Description
Benefits
Suggested use
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- Sustainability features for this product
Sustainability features
This product has sustainability features recognized by trusted certifications.Safer chemicalsMade with chemicals safer for human health and the environment.As certified byNatrue
Natrue helps consumers identify cosmetic products made from naturally sourced ingredients. Founded in 2007, Natrue is an international non-profit association committed to promoting Natural and Organic cosmetics made with non-genetically modified natural and derived-natural substances. Natrue develops and promotes rigorous criteria for the cosmetics certified with the Natrue Label.Certification LevelNATURAL COSMETICS - Sustainability features for this product
Sustainability features
This product has sustainability features recognized by trusted certifications.Safer chemicalsMade with chemicals safer for human health and the environment.As certified byOEKO-TEX MADE IN GREEN
Made in Green by Oeko-Tex verifies that the article has been manufactured using processes with a reduced environmental impact and under socially responsible working conditions. The label also verifies that the product has been tested for substances that could harm the body and environment. Thanks to the unique product ID, each product can be easily traced by entering the certification number on the Label Check on the Made in Green website, where more information about the production facilities is provided.Certification NumberM1KN8XW04Worker well-beingManufactured on farms or in facilities that protect the rights and/or health of workers.As certified byOEKO-TEX MADE IN GREEN
Made in Green by Oeko-Tex verifies that the article has been manufactured using processes with a reduced environmental impact and under socially responsible working conditions. The label also verifies that the product has been tested for substances that could harm the body and environment. Thanks to the unique product ID, each product can be easily traced by entering the certification number on the Label Check on the Made in Green website, where more information about the production facilities is provided.Certification NumberM1KN8XW04Manufacturing practicesManufactured using processes that reduce the risk of negative environmental impact.As certified byOEKO-TEX MADE IN GREEN
Made in Green by Oeko-Tex verifies that the article has been manufactured using processes with a reduced environmental impact and under socially responsible working conditions. The label also verifies that the product has been tested for substances that could harm the body and environment. Thanks to the unique product ID, each product can be easily traced by entering the certification number on the Label Check on the Made in Green website, where more information about the production facilities is provided.Certification NumberM1KN8XW04 - Sustainability features for this product
Sustainability features
This product has sustainability features recognized by trusted certifications.Packaging efficiencyReduced air and/or water in the product or packaging for more efficient transportation.As certified byCompact by Design (Amazon-developed Certification)
Compact by Design identifies products that, while they may not always look very different, have a more efficient design. By reducing water and/or air in the product or packaging, these become more efficient to ship. At scale, these small differences in product size and weight lead to significant carbon emission reductions. - Sustainability features for this product
Sustainability features
This product has sustainability features recognized by trusted certifications.Packaging efficiencyReduced air and/or water in the product or packaging for more efficient transportation.As certified byCompact by Design (Amazon-developed Certification)
Compact by Design identifies products that, while they may not always look very different, have a more efficient design. By reducing water and/or air in the product or packaging, these become more efficient to ship. At scale, these small differences in product size and weight lead to significant carbon emission reductions. - Sustainability features for this product
Sustainability features
This product has sustainability features recognized by trusted certifications.Safer chemicalsMade with chemicals safer for human health and the environment.As certified byNatrue
Natrue helps consumers identify cosmetic products made from naturally sourced ingredients. Founded in 2007, Natrue is an international non-profit association committed to promoting Natural and Organic cosmetics made with non-genetically modified natural and derived-natural substances. Natrue develops and promotes rigorous criteria for the cosmetics certified with the Natrue Label.Certification LevelNATURAL COSMETICS
From the manufacturer

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Product details
- Is Discontinued By Manufacturer : No
- Product Dimensions : 1.69 x 1.1 x 5.5 inches; 1.06 ounces
- Item model number : -14820379
- Manufacturer : Eau Thermale Avene
- ASIN : B07XG1PLJF
- Country of Origin : France
- Best Sellers Rank: #1,216 in Beauty & Personal Care (See Top 100 in Beauty & Personal Care)
- #26 in Body Creams
- #40 in Face Moisturizers
- Customer Reviews:
Product guides and documents
Videos
Videos for this product
1:34
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Love this stuff it is THICK and it is truly fragrance free!!
Talia Smith
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0:32
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Does it actually WORK? Review- Dry, Sensitive Skin
The Snyder Sisters✨
Videos for this product
1:39
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My FAV night creme for dermatitis flare ups!
Jen Cope
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0:09
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Customer Review: Liquid & cream separate when I unsealed it.
Thao
Videos for this product
0:17
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Customer Review: Blue watery substance coming out
Lynn
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers find that the skin moisturizer leaves their skin feeling smooth and soft, perfect for dry skin. It doesn't irritate sensitive skin and heals itching. However, some customers report issues with water coming out when they squeeze the tube and the cream and liquid content separating. There are differing opinions on value for money, thickness, and quality.
AI-generated from the text of customer reviews
Customers like the moisturizing properties of the product. They say it absorbs quickly, makes their skin feel amazing, and doesn't irritate sensitive skin. It's rich and creamy, perfect for dry skin, and smooth on the skin. Some mention it soothes redness, reduces irritation, and accelerates the healing process.
"...This is my favorite moisturizer. Once you mix it well a few times, kneading the tube well with your fingers, it stays beautifully creamy...." Read more
"...my review after I use it more but so far I love the way it feels on the skin...." Read more
"...It has soothed me and given me hope, as crazy as that sounds. Keep doing the wonderful work y’all do! And thank you again!" Read more
"...If you have dry skin this is for you! It makes my skin feel plump, hydrated, and shiny in a good way." Read more
Customers find the skin moisturizer effective for healing damaged skin. It helps repair dermatitis, inflammation, and restore thin scars. They say it heals quickly and provides a protective layer to help heal cuts and damaged skin.
"...I recommend it often. It has worked for ulcers and other difficult to heal irritations. Works when cortisone and polysporin creams fail...." Read more
"...Formulated with postbiotics, this cream supports the skin’s natural healing process and is excellent for reducing the appearance of scars over time...." Read more
"This amazing product helped me with my skin arrittion and itches, very smooth to your skin and non sticky. GREAT with sensitive skin" Read more
"...improvement in my skin texture and resilience; it’s like my skin is finally healing and holding onto moisture better than ever before...." Read more
Customers have different views on the product's value for money. Some find it a good value and effective moisturizer, while others consider it overpriced and not worth the cost. There are also complaints about the quality and appearance of the product.
"...I feel like it’s a bit expensive but it would be worth the money if I saw some difference from the first bottle...." Read more
"...I've put it on subscribe and save. Don't give up on it. It's worth it!..." Read more
"...Cicalfate is kind of expensive but I thought it’s worth it to try. I caught it on sale. Unfortunately, it is not effective for me...." Read more
"...It supposed to be like that. Or it is bad. I hope someone sent me feedback. I do not want to put anything on my face if it bad...." Read more
Customers have different views on the thickness of the moisturizer. Some find it thick and protective, healing damaged skin. Others say it's chunky and separated.
"...a few times, kneading the tube well with your fingers, it stays beautifully creamy. I've put it on subscribe and save. Don't give up on it...." Read more
"...It is very thick but spreads nicely and completely absorbs into the skin and leaves no greasy residue which is a big deal because I have oily skin...." Read more
"...It goes on thick and whiteish but within 5-10 mins it absorbs and makes my skin feel amazing. Highly recommend if you have dry, rosacea prone skin." Read more
"When I first bought this, I thought it had a weird consistency, as in, the water separated from the oil in the tube...." Read more
Customers have mixed opinions about the product's quality. Some say it's good, has no smell, and is prescription-quality skin care. Others report defective products or a bad batch.
"...Either this is a different formula, bad batch or it is not the authenic product" Read more
"The best skin barrier repairing cream in the market...." Read more
"...This tube was either super old or a knock off...." Read more
"...Overall, I highly recommend this brand to anyone looking for a high-quality, effective product...." Read more
Customers dislike the water content of the skin moisturizer. They say it comes out when they squeeze the tube, squirting a clear bluish liquid everywhere. Some say the cream is watery in the tube and the water gets separated from the cream after 20 minutes of shaking it.
"...Updated Review: Half the tube emptied out, a bunch of blue liquid. I was going to return it, but my facial eczema hurt so much...." Read more
"...When I opened the tube, immediately water flowed out of the container...." Read more
"...I would not recommend if you have oily skin as this has an oily texture. If you have dry skin this is for you!..." Read more
"...not been a problem and the cream is staying thick and free from any strange liquidy issues after I put it in hot water as mentioned in the first..." Read more
Customers are unhappy with the cream content of the skin moisturizer. They say the cream and liquid content separates, so you have to mix it every time. Some say the cream is not a cream, very watery, or that the lotion seems to separate a lot and can come out of the tube oily.
"...I believe this was separation of liquid from cream resulting from being subjected to temperature below freezing...." Read more
"...I also don’t like the consistency. It feels like a sunscreen. It’s pasty. You have to make sure to rub it into the skin well...." Read more
"...It also feels like leather (lichenification). NOTHING has been able to relieve my symptoms except for this...." Read more
"...and love it, but this time it arrived and the formula has completely separated into thick cream and straight liquid...." Read more
Customers are unhappy with the product separation. They say the moisturizer starts to separate after a few months, and the contents start to separate inside the tube. Some customers feel the product is too separated to use.
"...After a few months the product started to separate and a blue tinted water started coming out of the tube...." Read more
"...I was unpleasantly suprised that the product had separated and turned a blue-hue in color...." Read more
"...I ordered 2 tubes and the product inside was separated. When I squeezed the tube, a greasy clear watery substance came squirting out...." Read more
"...I highly recommend to everyone. I had no issues with separating unlike some reviews. It’s the best protecting cream." Read more
Reviews with images
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Top reviews from the United States
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- Reviewed in the United States on January 16, 2024
5.0 out of 5 stars Don't return if product is separated in tube. You have to mix it, then it's fine.
Size: 1.3 Fl Oz (Pack of 1)Verified PurchaseUpdated review 02/29/24:
I'm so glad I didn't return this because the thermal spring water was separated from the cream. This is my favorite moisturizer. Once you mix it well a few times, kneading the tube well with your fingers, it stays beautifully creamy. I've put it on subscribe and save. Don't give up on it. It's worth it! I love their eczema line too, but my poor eczema skin likes this moisturizer best.
*Updated Review:
Half the tube emptied out, a bunch of blue liquid. I was going to return it, but my facial eczema hurt so much. My eyelids were red, scaley, swollen. In desperation, I soaked the tube in hot water and kneaded it a lot. Let it cool, and then it was a nice cream! THICK, because most of the spring water was lost, but it really helped calm down my skin. I'm buying their eczema line and hoping to heal my skin enough to go out in public and not be embarrassed of looking like a leper. Before I put this on my eyelids, they were scaly and rough. That was healed right away. So it was worth it to keep and use my compromised half-tube.
I would give it 4 1/2 stars if I hadn't lost half the tube after opening it.
Original Review:
I should've believed the reviews about half the product containing blue liquid. I shook it. Kneaded it. It was about half blue liquid and a thick cream, and I lost most of the blue liquid. I don't know if it separated due to the cold. I should return, but I'm desperate for relief.
- Reviewed in the United States on May 28, 2023Size: 1.3 Fl Oz (Pack of 1)Verified PurchaseOk, So I heard great things about this cream and decided to order. I ordered on May 28th and I live on the Gulf Coast of Texas and it is in the low 90s right now. I was worried mine would arrived separated like many others claimed to have gotten theirs, and sadly it did. Warm weather or not, blue water shot out of the tube the minute I squeezed it. Luckily, I read Mia P's review and submerged my tube in warm water (hot water actually straight out of my instant hot water faucet). I left it for about 5 minutes then shook it vigoroously. It seemed to help but was still a bit wonky so I repeated the process again and success! My tube is totally fine now and comes out in a thick, rich, emollient cream as it is supposed to. I will update my review after I use it more but so far I love the way it feels on the skin. It is very thick but spreads nicely and completely absorbs into the skin and leaves no greasy residue which is a big deal because I have oily skin. I purchased this to help with my Retin A uglies (I actually am using Musely with .05% tretinoin) and am hoping it helps with the redness and peeling I am having. I will update my review once I've used it for a while but wanted to post this review as I saw so many people complaining about the separating and just thought I'd mention that you can fix this issue if you have it (and there is a good likely hood that you will).
Update: I've been using this for a week now and I am absolutely in love with this cream! It is the most hydrating and healing cream I've ever used. Usually, thicker face creams like this would cause issues for me with acne or clogged pores as I do have oily skin that can break out if I use products with occlusive ingredients, but this one does not. In fact, my skin has never looked better! This is a must-have if you are using Retin-A/Tretinoin and going through the red/peely phase with your skin. The separation that occurred when I first received it has not been a problem and the cream is staying thick and free from any strange liquidy issues after I put it in hot water as mentioned in the first part of my review.
- Reviewed in the United States on February 7, 2023Size: 1.3 Fl Oz (Pack of 1)Verified PurchaseThis product was recommended to me by my dermatologist, I use it all the time and would recommend it. But what I buy at the clinic is very different from the product I and my daughter received in this Amazon order. I ordered two tubes, one for her and one for me in smaller amounts than what I normally buy. One was for her to try and one was for me for travel. I will never order this product through Amazon again. When I opened the tube, immediately water flowed out of the container. As I use it I have to shake the water off and out of it first before the cream comes out. The cream is not the same consistency of the cream that I buy at the clinic. My daughter gave the one I had sent her back to me because of this same issue, she's uncomfortable using it and she thinks there is something wrong with the product. I think so too. Unfortunately I have missed the window to return the product. So I leave this message instead. As I said, I have been buying this same product at a dermatology clinic. The cream that I buy through them is thicker and does not contain water that pours out of it when you open it. Could this be a result of settling or is the water is being added as a filler? I don't know. What I do know is it definitely does not seem to be the same product that I normally use.
- Reviewed in the United States on January 31, 2025Size: 3.3 Fl Oz (Pack of 1)Verified PurchaseI’ve wanted to buy this for over a year but finances for “extras” just weren’t available. Finally ordered and I LOVE it!!! I have EXTREMELY sensitive skin due to an autoimmune disease, lost all of the epidermis in my hands and stayed in that flare up for nearly two years, and I am constantly worried about the things I put on my skin anywhere on my body. I’ve given this a week and truth be told, from the very first day I couldn’t believe how wonderful my skin felt! Definitely ordering again and keeping in stock, and also ordering two more items from Avene that I have had my eye on in hopes they’re just as good.
Avene, from someone who really struggles with their skin health I can’t thank you enough for this product! It has soothed me and given me hope, as crazy as that sounds. Keep doing the wonderful work y’all do! And thank you again!
Top reviews from other countries
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SophiaReviewed in Mexico on February 16, 2025
5.0 out of 5 stars La mejor crema reparadora
Size: 3.3 Fl Oz (Pack of 1)Verified PurchaseTe ayudará a mejora las marcas en tu piel, picaduras de mocos , rojeces etc . A mi bebé le ayudó mucho con los piquetes de mosco y para las rozaduras del pañal
- Bettina GrandaReviewed in Canada on December 7, 2024
5.0 out of 5 stars it's separating/watery because it's cold during shipment!!
Size: 1.3 Fl Oz (Pack of 1)Verified PurchaseHi so this product is actually my holy grail, since I used to use cicaplast baume which la roche posay reformulated I believe. I decided to try cicalfate+ and was really sad when I got it and because it was super watery. However, I looked on tiktok to see if this was normal and you just have to shake it/mush it/heat it up a bit with your hands to get the forumla back together. It separated because of the cold weather. Once you can't feel the liquid in the tube, I do feel that the product is way better! I love it so much that I repurchased it from shoppers and it was perfectly fine!
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BeatrizReviewed in Brazil on September 4, 2024
5.0 out of 5 stars é perfeito para hidratar peles sensíveis
Size: 1.3 Fl Oz (Pack of 1)Verified PurchaseSimplesmente impecável, sobretudo no inverno.
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Anne G.Reviewed in Mexico on August 7, 2024
5.0 out of 5 stars No me saca granos como cicaplast
Size: 1.3 Fl Oz (Pack of 1)Verified PurchaseEs muy espesa pero se distribuye en la cara muy bien, muchos consideran que es un dupe de cicaplast pero la verdad es que no, considero que cicaplast tiene una sensación más hidratante que esta, pero al mismo tiempo más grasosa, la cicaplast me ha sacado granos y esta la verdad es que ninguno, la cicaplast si me lo ponía en un grano que se estaba curando me reaparecía el grano y esta no, es mejor que la cicaplast si me lo preguntan (es hidratante pero no tanto porque es más espesa)
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Daniel RamsauerReviewed in Germany on February 12, 2025
5.0 out of 5 stars Gesichtspflege bei trockener Haut
Size: 1.3 Fl Oz (Pack of 1)Verified PurchaseEin sehr gutes Produkt für die Gesichtspflege bei trockener Haut. Gibt dem Gesicht einen frischen Touch