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Get the celebrity treatment with world-class service at Hotel Esencia

Offering direct access to Xpu-Ha Beach, Hotel Esencia offers beautiful rooms and suites with terraces set amongst attractive gardens. It features a spa, 2 large outdoor swimming pools and an à la carte restaurant. All air-conditioned accommodation has bright, attractive décor. Each suite and room has a flat-screen TV and an iPod docking station. The Garden Restaurant serves a selection of regional and international cuisine. The hotel also offers Mexican cookery classes. The Esencia’s spa features a plunge pool, sauna and hot tub. Treatments include massage and facials. The Riviera Maya coastline is ideal for diving and snorkelling. Guests can visit the Mayan ruins at Tulum, as well as the resort of Playa del Carmen, which can be reached within 15 minutes by car.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.8)

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
10
Facilities
10
Cleanliness
10
Comfort
10
Value for money
8.3
Location
9.8
High score for Xpu Ha
Select topics to read reviews:

See what guests loved the most:

  • Hannah
    United Kingdom United Kingdom
    We loved the stay. Everyone who worked at the hotel were top of their game. The setting and the service were amazing. The manatee trip was SO GOOD. Sunsets were 💯
  • Maria
    Netherlands Netherlands
    Most magical gem hidden in the midst of a jungle, with beautiful sandy beaches. It offers cinematic like visuals and moments. The gorgeous details scattered all around - from the way they change the pool lounges to black and light up the oil...
  • Filippo
    Italy Italy
    Ambiente meraviglioso, albergo curatissimo, attenzione massima al cliente

Hotel surroundings

Restaurants
3 restaurants on site

  • Mistura
    • Cuisine
      Mexican • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free
  • BeefBar
    • Cuisine
      Steakhouse
    • Open for
      Dinner
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Gluten-free
  • TAIYO
    • Cuisine
      Japanese • Sushi
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian

Facilities of Hotel Esencia
Great facilities! Review score, 10

Most popular facilities
  • 2 swimming pools
  • Beachfront
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Family rooms
  • 3 restaurants
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast
Bathroom
  • Slippers
  • Free toiletries
  • Hairdryer
Outdoors
  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Terrace
  • Garden
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Live music/performance
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Themed dinner nights
    Additional charge
  • Temporary art galleries
  • Beach
  • Water sport facilities on site
  • Snorkelling
    Additional charge
  • Games room
  • Golf course (within 3 km)
    Additional charge
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Parking garage
Reception services
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Car hire
  • Packed lunches
  • Fan
  • Family rooms
  • Barber/beauty shop
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool/beach towels
Pool 2 - outdoorFree!
  • Open all year
  • Adult only
  • Pool/beach towels
Wellness
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Massage chair
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Spanish
  • French

House rules

Hotel Esencia takes special requests - add in the next step!

Check-in

From 15:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 12:00 to 12:30

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
US$96.75 per child, per night
Cot upon request
Free
2 - 11 years
Extra bed upon request
US$96.75 per child, per night
12+ years
Extra bed upon request
US$193.50 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may be applicable.

Mastercard Visa American Express Cash Hotel Esencia accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Esencia in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

FAQs about Hotel Esencia

  • Hotel Esencia is 1.2 miles from the centre of Xpu Ha. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Hotel Esencia include:

    • Double
    • Suite
    • Triple
    • Apartment
    • Quadruple

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Hotel Esencia on this page.

  • Check-in at Hotel Esencia is from 15:00, and check-out is until 12:30.

  • Hotel Esencia has 3 restaurants:

    • TAIYO
    • Mistura
    • BeefBar

  • The prices at Hotel Esencia may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hotel Esencia offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Games room
    • Snorkelling
    • Golf course (within 3 km)
    • Beachfront
    • Beach
    • Personal trainer
    • Live music/performance
    • Tour or class about local culture
    • Beauty Services
    • Temporary art galleries
    • Swimming Pool
    • Themed dinner nights
    • Facial treatments
    • Water sport facilities on site
    • Waxing services
    • Cooking class
    • Make up services
    • Hair treatments
    • Manicure
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Body scrub
    • Body wrap
    • Light therapy
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Massage chair
    • Fitness
    • Yoga classes
    • Fitness classes

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.