Capella Hanoi
11 Lê Phụng Hiểu, Hoan Kiem, Hanoi, Vietnam – Excellent location - show map
Phenomenal service, and the staff is outstanding. One of the best places we’ve ever stayed! The food, amenities, ambience and decor was amazing, perfect.
United Arab Emirates
Capella Hanoi features a fitness centre, shared lounge, a terrace and bar in Hanoi. This 5-star hotel features a spa experience, with its indoor pool and sauna. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. At the hotel, all rooms are fitted with a balcony. Selected rooms will provide you with a kitchen with a minibar. A buffet breakfast is available every morning at Capella Hanoi. At the accommodation you will find a restaurant serving American, Japanese and Vietnamese cuisine. Vegetarian, dairy-free and halal options can also be requested. Popular points of interest near Capella Hanoi include Hanoi Opera House, Trang Tien Plaza and Thang Long Water Puppet Theater. The nearest airport is Noi Bai International Airport, 24 km from the hotel.
Couples particularly like the location — they rated it 9.9 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Indoor swimming pool
- Free WiFi
- Airport shuttle
- Family rooms
- Fitness centre
- Spa and wellness centre
- Non-smoking rooms
- Free parking
- Bar
- Breakfast
Availability
Select dates to see this property's availability and prices
Property practices
Categories:
See what guests loved the most:
- Sonali
United Arab Emirates“Phenomenal service, and the staff is outstanding. One of the best places we’ve ever stayed! The food, amenities, ambience and decor was amazing, perfect.” 
Nicole
Australia“Spent Xmas in Hanoi and the hotel was beautiful and festive With Xmas trees, Xmas carols and a sensational Xmas Day lunch. The rooms were beautiful and the location was great.”- Natasja
Belgium“From the very first step you enter the hotel you are treated like royalty with the upmost care and attentiveness for every detail. Even better than some of the “grand palace” hotels in Europe! Their Michelin restaurant meets the high Japanese...”
Hotel surroundings
Restaurants3 restaurants on site
- Backstage
- CuisineVietnamese
- Open forBreakfast • Lunch • Dinner
- AmbianceFamily friendly • Traditional • Modern • Romantic
- Dietary optionsHalal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
- The Hudson Rooms
- CuisineAmerican
- Open forLunch • Dinner
- Dietary optionsHalal • Kosher • Vegetarian • Dairy-free
- Koki
- CuisineJapanese
- Open forLunch • Dinner
Facilities of Capella HanoiGreat facilities! Review score, 9.8
- Indoor swimming pool
- Free WiFi
- Airport shuttle
- Family rooms
- Fitness centre
- Spa and wellness centre
- Non-smoking rooms
- Free parking
- Bar
- Breakfast
- Balcony
- Terrace
- Cooking classAdditional charge
- Tour or class about local cultureAdditional charge
- Fruits
- Wine/champagneAdditional charge
- Kid mealsAdditional charge
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Street parking
- Invoice provided
- Lockers
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
- Board games/puzzles
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
- Shuttle serviceAdditional charge
- Shared lounge/TV area
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Heating
- Packed lunches
- Lift
- Family rooms
- Airport shuttleAdditional charge
- Non-smoking rooms
- Room service
- Open all year
- Heated pool
- Salt-water pool
- Fitness/spa locker rooms
- Fitness
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body treatments
- Facial treatments
- Beauty Services
- MassageAdditional charge
- Spa and wellness centreAdditional charge
- Fitness centre
- Sauna
- English
- Vietnamese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cash
Capella Hanoi accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printNeed-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Capella Hanoi in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property.
FAQs about Capella Hanoi
-
Room options at Capella Hanoi include:
- Triple
- Suite
- Twin
-
Capella Hanoi has 3 restaurants:
- Koki
- The Hudson Rooms
- Backstage
-
Capella Hanoi is 600 yards from the centre of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.
-
Check-in at Capella Hanoi is from 15:00, and check-out is until 12:00.
-
Guests staying at Capella Hanoi can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).
Breakfast option(s) include:
- Buffet
-
Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
-
The prices at Capella Hanoi may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
-
Capella Hanoi offers the following activities / services (charges may apply):
- Spa and wellness centre
- Fitness centre
- Sauna
- Massage
- Cooking class
- Fitness
- Fitness/spa locker rooms
- Hand massage
- Swimming Pool
- Beauty Services
- Tour or class about local culture
- Full body massage
- Facial treatments
- Body treatments
- Spa facilities
- Steam room
- Spa lounge/relaxation area
- Spa/wellness packages
- Back massage
- Neck massage
- Foot massage
- Couples massage
- Head massage
