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Get the celebrity treatment with world-class service at Ace Hotel Kyoto

Ace Hotel Kyoto features free bikes, fitness centre, a garden and terrace in Kyoto. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property. The accommodation provides an ATM, a concierge service and currency exchange for guests. At the hotel every room comes with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a bidet, free toiletries and a hairdryer. At Ace Hotel Kyoto the rooms are fitted with bed linen and towels. Continental and American breakfast options are available daily at the accommodation. Popular points of interest near Ace Hotel Kyoto include Kyoto International Manga Museum, Kyoto Shigaku Kaikan Conference Hall and Gion Shijo Station. The nearest airport is Itami Airport, 46 km from the hotel.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Kyoto, this hotel has an excellent location score of 9.5

Breakfast info

Continental, American


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 double beds
1 extra-large double bed
2 double beds
1 extra-large double bed
2 double beds
4 futon beds
1 extra-large double bed
2 double beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.5
Facilities
9.4
Cleanliness
9.6
Comfort
9.6
Value for money
8.5
Location
9.5
Free WiFi
9.3
High score for Kyoto
Select topics to read reviews:

See what guests loved the most:

  • Scott
    United States United States
    I have stayed at 4-5 other ACE Hotels and this was by far the nicest one i have ever stayed at. The service, the hotel, the architecture, amenities, location were all stellar. The restaurants were amazing and so easy to access. Loved every bit of it.
  • Newman
    Australia Australia
    Loved the location and the helpful staff. The design is such a pleasure to experience. Hotel bar was great and there are multiple places to eat in the hotel building. The stores on the property are great too. Loved the stone floors in the...
  • Paraskevi
    United Arab Emirates United Arab Emirates
    Everything! The room, the hotel, the location, and the amazing staff. We regret we did not book for 2 extra days before leaving for Tokyo. Special thanks to Moet from the reception, who has been helping us since day one, an absolute star.

Hotel surroundings

Restaurants
2 restaurants on site

  • Mr.Maurice's Italian(ミスターモーリスズイタリアン)
    • Cuisine
      Italian
    • Open for
      Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern • Romantic
  • PIOPIKO Bar & Taco Lounge(ピオピコ)
    • Open for
      Lunch • Dinner

Facilities of Ace Hotel Kyoto
Great facilities! Review score, 9.4

Most popular facilities
  • Non-smoking rooms
  • Free WiFi
  • Fitness centre
  • 2 restaurants
  • 24-hour front desk
  • Facilities for disabled guests
  • Room service
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • City view
  • View
Outdoors
  • Terrace
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Bicycle rental
  • Temporary art galleries
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
  • Special diet menus (on request)
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Pet bowls
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Soundproofing
  • Carpeted
  • Soundproof rooms
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Emergency cord in bathroom
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Wellness
  • Fitness
  • Fitness centre
Languages spoken
  • English
  • Japanese

House rules

Ace Hotel Kyoto takes special requests - add in the next step!

Check-in

From 15:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of JPY 15000 is required on arrival. That's about GBP 78. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free
13+ years
Extra bed upon request
¥6,215 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 20

Pets

Pets are allowed on request. Charges may be applicable.

Mastercard Visa UnionPay credit card JCB Diners Club American Express Cash is not accepted Ace Hotel Kyoto accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Meal-inclusive rate does not include meals for children sleeping in existing beds. Additional fees apply for children's meals if adults book a meal-inclusive rate. Please contact the property for details.

When travelling with pets, please note that an extra charge of 14,300yen per pet, per night applies. Please note that the property can only allow dogs with a maximum weight of 15 kilos and rabies vaccination certificate issued within a year needs to be submitted upon check in.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

An accommodation tax per person per night is not included in the price and needs to be paid at the property.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of ¥15,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Ace Hotel Kyoto

  • Check-in at Ace Hotel Kyoto is from 15:00, and check-out is until 12:00.

  • Ace Hotel Kyoto offers the following activities / services (charges may apply):

    • Fitness centre
    • Bicycle rental
    • Temporary art galleries
    • Fitness

  • Ace Hotel Kyoto has 2 restaurants:

    • PIOPIKO Bar & Taco Lounge(ピオピコ)
    • Mr.Maurice's Italian(ミスターモーリスズイタリアン)

  • The prices at Ace Hotel Kyoto may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Ace Hotel Kyoto can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • Continental
    • American

  • Ace Hotel Kyoto is 0.9 miles from the centre of Kyoto. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Ace Hotel Kyoto include:

    • Double
    • Twin
    • Suite