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Capella Hanoi
5.0 star property

Luxury hotel connected to a shopping centre in Hoan Kiem with full-service spa

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Capella Hanoi

Photo gallery for Capella Hanoi

Suite, Terrace (Opera) | Bathroom | Separate bathtub and shower, rainfall showerhead, designer toiletries
Grand Suite (Opera) | Deep-soaking bathtub
Exterior
Premier Twin Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Junior Suite | Living area | 65-inch LED TV with satellite channels, TV, iPad

Overview of Capella Hanoi

Reviews
9.8

Exceptional

Highlights
  • Staff & service is scored top 10% in Hanoi by travellers.
  • Cleanliness is scored top 10% in Hanoi by travellers.

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning

Check out the area

Map
11 Le Phung Hieu, Hoan Kiem, Hanoi, 10000
  • Popular LocationHanoi Opera House3 min walk
  • Popular LocationHoan Kiem Lake11 min walk
  • Popular LocationHanoi Old Town Night Market16 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)40 min drive
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Room options

View all photos for Suite (Capella)

Suite (Capella) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite (Capella)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 893 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premier Room, 1 King Bed

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (Opera)

Grand Suite (Opera) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Grand Suite (Opera)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Private outdoor hot tub
Air conditioning
  • 2088 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 2 Bedrooms (Opera)

Royal Suite, 2 Bedrooms (Opera) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Royal Suite, 2 Bedrooms (Opera)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Heating
  • 1324 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, Terrace (Opera)

Suite, Terrace (Opera) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, Terrace (Opera)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 797 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite (Opera)

Classic Suite (Opera) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Suite (Opera)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 1023 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premier Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 743 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room

Premier Twin Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premier Twin Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 377 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 635 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 764 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool, open 6:00 AM to 9:30 PM, pool umbrellas, pool loungers
Sofitel Legend Metropole Hanoi
Pool
Hot tub
Spa
Free WiFi
9.6 out of 10, Exceptional, (1000)
The price is £243
per night
4 May - 5 May
Sofitel Legend Metropole Hanoi

About the area

Hanoi

Located near the boardwalk, Capella Hanoi is in Hoan Kiem neighbourhood and is connected to a shopping centre. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and travellers looking to shop may want to visit Hanoi Old Town Night Market and Dong Xuan Market. Food Street Tong Duy Tan and Hanoi Botanical Garden are also worth visiting.
Visit our Hanoi travel guideOpens in a new window

What's nearby

  • Hanoi Opera House - 3 min walk
  • Thang Long Water Puppet Theatre - 10 min walk
  • Hoan Kiem Lake - 11 min walk
  • St. Joseph's Cathedral of Hanoi - 15 min walk
  • Hanoi Old Town Night Market - 16 min walk

Getting around

  • Hanoi Long Bien Station - 7 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 41 min drive

Restaurants

  • Thai Holdings Tông Đản - 2 min walk
  • Angelina - Italian Restaurant & Lounge - 1 min walk
  • Le Club - 1 min walk
  • La Terrasse @ Sofitel Metropole Hotel - 2 min walk
  • Tadioto - 2 min walk

About this property

Capella Hanoi

Luxury eco-certified hotel near Hoan Kiem Lake
Near Hanoi Opera House and Thang Long Water Puppet Theatre, Capella Hanoi provides free cooked-to-order breakfast, a rooftop terrace and dry cleaning/laundry services. Indulge in a facial, a massage and a body treatment at Auriga Spa, the on-site spa. The on-site international cuisine theme restaurant, Backstage, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
Additional perks include:
  • An indoor pool
  • Babysitting (surcharge), multilingual staff and a 24-hour front desk
  • Concierge services, a front desk safe and luggage storage
  • A lift, tour/ticket information and smoke-free property
Room features
All guest rooms are individually furnished, and boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as iPads and pillow menus.
More amenities include:
  • Baby baths, art supplies and free infant beds
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Rainfall showers, designer toiletries and separate baths/showers
  • 65-inch LED TVs with satellite channels
  • Wardrobes/cupboards, balconies and a personal chef

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Limited on-site parking (max 3 spaces per unit)

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM–11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Backstage
  • Diva's Lounge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Art supplies
  • Baby bath
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Rooftop terrace

Full-service spa

  • Body treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • Hardwood flooring in room
  • Lift
  • Smooth flooring in room
  • Thin carpet in room

More

  • 10 floors
  • Art Deco architecture
  • Building
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian-cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 65-inch LED TV with satellite channels
  • IPad
  • IPod dock

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Restaurant dining guides

Outdoor space

  • Balcony

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for VND 3969000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: VND 3969000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking and high chair
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Capella Hanoi Hotel
Capella Hanoi Hanoi
Capella Hanoi Hotel Hanoi

Frequently asked questions

Does Capella Hanoi have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Capella Hanoi?

As of 23 Apr 2024, prices found for a 1-night stay for 2 adults at Capella Hanoi on 23 May 2024 start from £332.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Capella Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Capella Hanoi?

Limited spots are available.

What time is check-in at Capella Hanoi?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Capella Hanoi?

Checkout is at noon.

Where is Capella Hanoi located?

Located in Hoan Kiem, this luxury hotel is within a 5-minute walk of Ly Thai To Park and Hanoi Opera House. Hoan Kiem Lake and Thang Long Water Puppet Theatre are also within 15 minutes. Hanoi Long Bien Station is 25 minutes by foot and Hanoi Railway Station is 25 minutes.

Capella Hanoi Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 16 out of 18 reviews" "
Rating 8 - Good. 1 out of 18 reviews" "
Rating 6 - Okay. 1 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A remarkable elegant luxury experience at this beautifully decorated art deco opera themed hotel. Professional staff makes each guests comfort a priority. Dining was impeccable with wonderful quality and selections. Along with the lovely city of Hanoi, this hotel is a destination all its own!
Stayed 3 nights in Mar 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional. The staff, the amenities, the facilities, the room, EVERYTHING has been absolutely outstanding. We do travel a lot, but no other hotel has come close to the level of hospitality and attention to detail we've experienced at the Capella in Hanoi.
Stayed 2 nights in Mar 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention to details and tip top service from all the staff. Best hotel!
Stayed 4 nights in Jan 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great experience at The Capella. Everything was first rate!!
Stayed 1 night in Nov 2023

10/10 Excellent

Helmut

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Wing Chi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and welcomed by staff Enjoyed afternoon tea and evening ritual sessions Will definitely revisit again
Stayed 3 nights in Sep 2023

10/10 Excellent

Mark M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Roo

Business traveller
Liked: Staff & service, property conditions & facilities
This hotel is pure bliss. Amazing design. Incredible facilities. And the loveliest most professional team.
Stayed 3 nights in Jul 2023

10/10 Excellent

Shivin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel experience we could have possibly asked for on a celebratory weekend. The personalised service, thoughtful recommendations, wonderfully appointed rooms, excellent housekeeping, delightful hotel rituals, authentic food, relaxing spa, and cohesive opera theme are simply second to none. Would travel the world for a chance to stay at this hotel again.
Stayed 3 nights in Jun 2023

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely stunning hotel with great amenities and activities. We've stayed at a lot of beautiful properties around the world and this is definitely one of the top hotels we've ever stayed. The staff are all so nice from the front desk to wait staff to bartenders to the spa, etc.
Stayed 5 nights in Mar 2023

General hotel information

Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0
Address
11 Le Phung Hieu, Hoan Kiem, Hanoi