Concierge desk

Reviews of The Hotel Maria

5 out of 5
The Hotel Maria
Mariankatu 23, Helsinki

Reviews

9.4

Exceptional

Rating 10 - Excellent. 10 out of 13 reviews" "
Rating 8 - Good. 2 out of 13 reviews" "
Rating 6 - Okay. 1 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Anniina Pearson on Jan 9, 2024
Dear Hannah, Thank you so much for taking the time to score your recent experience with us at The Hotel Maria. I am thrilled to hear that you had a flawless experience and I do hope that we will have the pleasure in welcoming you back again in the near future.Best regards,Anniina PearsonGuest Relations Manager

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Anniina Pearson on Feb 7, 2024
Dear Anne,Thank you so much for taking the time to rate your recent stay with us at The Hotel Maria! We are delighted to see that you had a perfect experience during your time at our hotel. Your 10 out of 10 rating means a lot to us, and we are thrilled to have met your expectations. We look forward to welcoming you back for another exceptional stay soon!Warmest regards,Anniina PearsonGuest Relations Manager

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best of Helsinki!
What a truly unique stay, everything was simply perfect! The staff so welcoming, breakfast was among the best we've ever had and the room was absolutely gorgeous!
Stayed 1 night in Jan 2024
Response from Anniina Pearson on Feb 2, 2024
Dear Hanna,Thank you for taking the time to share your glowing feedback with us! We are thrilled to hear that your stay was truly unique and that everything surpassed your expectations.Our team takes great pride in creating a welcoming atmosphere, and it's heartening to know that you found our staff to be so accommodating. We are delighted that our breakfast stood out as one of the best you've ever had – our team at Lilja Restaurant will be pleased to hear your compliments.Furthermore, we're glad you found the room to be absolutely gorgeous. Providing a comfortable and aesthetically pleasing environment for our guests is a top priority, and we are pleased to hear that we achieved this during your stay.Thank you for choosing to stay with us at The Hotel Maria and for sharing your positive experiences. We look forward to the opportunity to welcome you back for another perfect stay in the future.Warmest regards,Anniina PearsonGuest Relations Manager

10/10 Excellent

Agnesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Anniina Pearson on Feb 2, 2024
Dear Agnesa,Thank you for taking the time to rate your recent stay with us, and for awarding us a perfect 10 out of 10 score. We sincerely appreciate your positive review.We hope your stay was enjoyable, and we're delighted to have met your expectations. We look forward to the opportunity to welcome you back to The Hotel Maria for another exceptional experience.Warmest regards,Anniina PearsonGuest Relations Manager

10/10 Excellent

Arto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Anniina Pearson on Jan 30, 2024
Dear Arto,Thank you for taking the time to rate your recent experience with us, and for awarding us a perfect 10 out of 10 score. We greatly appreciate your positive feedback and are thrilled to know that you had a fantastic stay.Your high rating means a lot to us, and we are committed to maintaining the standards that earned us your top score.We hope to have the pleasure of welcoming you back to The Hotel Maria for another exceptional experience in the future.Warmest regards,Anniina PearsonGuest Relations Manager