• Kitchen
  • Pets allowed
  • Swimming Pool
  • Free WiFi
  • Free parking
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

Experience world-class service at Conrad Tulum Riviera Maya

Situated in Tulum, 200 metres from Chemuyil Beach, Conrad Tulum Riviera Maya features accommodation with free bikes, free private parking, an outdoor swimming pool and a fitness centre. With a shared lounge, the property also has a terrace, as well as a bar. The accommodation provides a 24-hour front desk, airport transfers, a kids' club and free WiFi. Selected rooms also feature a kitchen with a fridge, a dishwasher and a microwave. At the resort you will find a restaurant serving American, Caribbean and Greek cuisine. Vegetarian, vegan and gluten-free options can also be requested. Conrad Tulum Riviera Maya offers a children's playground. The area is popular for cycling, and car hire is available at this 5-star resort. Xcacel Beach is 1.8 km from the accommodation, while Tulum Archeological Site is 22 km from the property. The nearest airport is Cozumel International Airport, 57 km from Conrad Tulum Riviera Maya.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Conrad Hotels & Resorts
Hotel chain/brand
Conrad Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (8.8)

Free private parking available on-site

Activities:

Fitness centre

Games room

Spa and wellness centre


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
and
1 extra-large double bed
1 extra-large double bed
1 double bed
and
1 extra-large double bed
1 double bed
and
1 extra-large double bed
1 double bed
and
1 extra-large double bed
1 extra-large double bed
1 double bed
and
2 large double beds
1 double bed
and
2 large double beds
1 double bed
and
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 double bed
and
1 extra-large double bed
1 double bed
and
2 large double beds
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.3
Facilities
9.5
Cleanliness
9.6
Comfort
9.7
Value for money
8.5
Location
8.8
Free WiFi
10
High score for Tulum
Select topics to read reviews:

See what guests loved the most:

  • Dimitri
    Australia Australia
    Excellent. One of the most beautiful foyers and overall designed hotels I’ve seen.
  • John
    Netherlands Netherlands
    Beds and rooms amazing, breakfast good but overpriced, restaurants top quality, all staff friendly and helpfull. Top class hotel!
  • Lewis
    United Kingdom United Kingdom
    Amazing hotel with really impressive decor. Great restaurants and facilities. Very friendly and attentive staff too!

Property surroundings

Restaurants
12 restaurants on site

  • Maratea
    • Cuisine
      Greek
    • Open for
      Dinner
    • Ambiance
      Modern • Romantic
    • Dietary options
      Vegetarian • Gluten-free
  • Autor
    • Cuisine
      Mexican • Local
    • Open for
      Dinner
    • Ambiance
      Modern • Romantic
    • Dietary options
      Vegetarian
  • Kengai
    • Cuisine
      Asian
    • Open for
      Dinner
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegetarian
  • Ukai
    • Cuisine
      Japanese • Sushi
    • Open for
      Dinner
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan
  • Arbolea
    • Cuisine
      American • Mexican • International
    • Open for
      Breakfast • Brunch
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • Chiringuito Carbon
    • Cuisine
      Mexican
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian
  • Cafetal
    • Cuisine
      American • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
  • Chiringuito Crudo
    • Cuisine
      Caribbean
    • Open for
      Brunch • Lunch
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian
  • Chaak-Bar
    • Cuisine
      American
    • Open for
      Cocktail hour
    • Ambiance
      Modern
  • Ultramar Restaurante
    • Cuisine
      Mexican
    • Open for
      Brunch • Lunch • Dinner
    • Ambiance
      Modern
    • Dietary options
      Vegetarian
  • Ultramar Bar
    • Open for
      Cocktail hour
    • Ambiance
      Family friendly • Modern
  • Chiringuito Leña
    • Cuisine
      Italian
    • Open for
      Brunch • Lunch
    • Ambiance
      Family friendly • Traditional • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Resort facilities of Conrad Tulum Riviera Maya
Great facilities! Review score, 9.5

Most popular facilities
  • Outdoor swimming pool
  • Beachfront
  • Free WiFi
  • Free parking
  • Airport shuttle
  • 12 restaurants
  • Spa and wellness centre
  • Bar
  • Private beach area
  • Breakfast
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Private beach area
  • Terrace
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Bicycle rental
  • Live music/performance
  • Tour or class about local culture
    Additional charge
  • Bike tours
  • Beach
  • Evening entertainment
  • Kids' club
  • Water sport facilities on site
    Additional charge
  • Entertainment staff
  • Snorkelling
    Additional charge
  • Diving
    Additional charge
  • Cycling
  • Billiards
    Additional charge
  • Children's playground
  • Games room
Media & Technology
  • Telephone
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Breakfast in the room
  • Bar
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
  • Laundry
Business facilities
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Car hire
  • Laptop safe
  • Lift
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool with view
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Body wrap
  • Body treatments
  • Hair styling
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
    Additional charge
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • English
  • Spanish

House rules

Conrad Tulum Riviera Maya takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed on request. Charges may be applicable.

Mastercard Visa Discover JCB Diners Club American Express Cash Conrad Tulum Riviera Maya accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Conrad Tulum Riviera Maya in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Conrad Tulum Riviera Maya

  • Room options at Conrad Tulum Riviera Maya include:

    • Double
    • Suite
    • Quadruple

  • Conrad Tulum Riviera Maya is 13 miles from the centre of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

  • Conrad Tulum Riviera Maya has 12 restaurants:

    • Cafetal
    • Chiringuito Leña
    • Chiringuito Crudo
    • Chaak-Bar
    • Ultramar Restaurante
    • Kengai
    • Ultramar Bar
    • Maratea
    • Arbolea
    • Chiringuito Carbon
    • Autor
    • Ukai

  • Check-in at Conrad Tulum Riviera Maya is from 15:00, and check-out is until 12:00.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Conrad Tulum Riviera Maya on this page.

  • Conrad Tulum Riviera Maya offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Children's playground
    • Billiards
    • Games room
    • Snorkelling
    • Diving
    • Beachfront
    • Kids' club
    • Evening entertainment
    • Bicycle rental
    • Beach
    • Beauty Services
    • Water sport facilities on site
    • Facial treatments
    • Bike tours
    • Make up services
    • Swimming Pool
    • Hair treatments
    • Tour or class about local culture
    • Manicure
    • Live music/performance
    • Pedicure
    • Hair cut
    • Hair styling
    • Body treatments
    • Body wrap
    • Spa facilities
    • Private beach area
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Entertainment staff
    • Fitness
    • Yoga classes
    • Fitness classes

  • The prices at Conrad Tulum Riviera Maya may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.