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Amazon Echo Show 5 (newest model), Smart display with 2x the bass and clearer sound, Charcoal

4.4 out of 5 stars 46,008 ratings
Amazon's Choice highlights highly rated, well-priced products available to ship immediately.
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Sustainability features

This product has sustainability features recognized by trusted certifications.
Carbon impact
Carbon emissions from the lifecycle of this product were reduced compared to similar products or previous models.
As certified by
Reducing CO2

Reducing CO2

The Reducing CO2 label applies to products certified by the Carbon Trust, that are lowering their carbon emissions year after year for the full lifecycle of the product. The Carbon Trust was formed in 2001 and introduced the world’s first carbon label in 2007. It produces its certifications to global leading and independently verified standards. The Carbon Trust has a mission to accelerate the move to a sustainable, low carbon economy.

Learn more about this certification
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Purchase options and add-ons

  • Alexa can show you more - Echo Show 5 includes a 5.5” display so you can see news and weather at a glance, make video calls, view compatible cameras, stream music and shows, and more.
  • Small size, bigger sound – Stream your favorite music, shows, podcasts, and more from providers like Amazon Music, Spotify, and Prime Video—now with deeper bass and clearer vocals. Includes a 5.5" display so you can view shows, song titles, and more at a glance.
  • Keep your home comfortable – Control compatible smart devices like lights and thermostats, even while you're away.
  • See more with the built-in camera – Check in on your family, pets, and more using the built-in camera. Drop in on your home when you're out or view the front door from your Echo Show 5 with compatible video doorbells.
  • See your photos on display – When not in use, set the background to a rotating slideshow of your favorite photos. Invite family and friends to share photos to your Echo Show. Prime members also get unlimited cloud photo storage.
  • Stay connected with video calling – Use the 2 MP camera to call friends and family who have the Alexa app or an Echo device with a screen. Make announcements to other compatible devices in your home.
  • Designed to protect your privacy— Amazon is not in the business of selling your personal information to others. Built with multiple layers of privacy controls including a mic/camera off button and built-in camera shutter, as well as support for viewing end-to-end encrypted Ring video.
  • Designed for sustainability – This device’s fabric is made from 100% post-consumer recycled polyester yarn and aluminum is made from 100% recycled aluminum. The device packaging is 100% recyclable.
› See more product details

We want you to know

Netflix is not currently compatible with Echo Show 5 (3rd Gen).

Parents can make Alexa kid-friendly by creating a profile for their child and enabling free parental controls from Amazon Kids. Discover how to make Alexa kid-friendly.

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  1. "Alexa, turn on the lights."

    Control the lights with your voice.
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  2. Sustainability features

    This product has sustainability features recognized by trusted certifications.
    Carbon impact
    Carbon emissions from the lifecycle of this product were reduced compared to similar products or previous models.
    As certified by
    Reducing CO2

    Reducing CO2

    The Reducing CO2 label applies to products certified by the Carbon Trust, that are lowering their carbon emissions year after year for the full lifecycle of the product. The Carbon Trust was formed in 2001 and introduced the world’s first carbon label in 2007. It produces its certifications to global leading and independently verified standards. The Carbon Trust has a mission to accelerate the move to a sustainable, low carbon economy.

    Climate Pledge Friendly

    Discover more products with sustainability features.Learn more

  3. Sustainability features

    This product has sustainability features recognized by trusted certifications.
    Carbon impact
    Carbon emissions from the lifecycle of this product were reduced compared to similar products or previous models.
    As certified by
    Reducing CO2

    Reducing CO2

    The Reducing CO2 label applies to products certified by the Carbon Trust, that are lowering their carbon emissions year after year for the full lifecycle of the product. The Carbon Trust was formed in 2001 and introduced the world’s first carbon label in 2007. It produces its certifications to global leading and independently verified standards. The Carbon Trust has a mission to accelerate the move to a sustainable, low carbon economy.

    Climate Pledge Friendly

    Discover more products with sustainability features.Learn more

  4. Sustainability features

    This product has sustainability features recognized by trusted certifications.
    Recycled materials
    Product contains recycled material.
    As certified by
    Recycled Content Certification for Electrical and Electronic Equipment

    Recycled Content Certification for Electrical and Electronic Equipment

    Recycled Content Certification for Electrical and Electronic Equipment certifies the total percentage of recycled material in covered products. Covered products are required to achieve certification with more than one recycled material input to promote the use of more recycling inputs and most material impact. The minimum total recycled content to be eligible for the certification ranges from 10-50% depending on the product type. This certification is third-party verified by SCS Global Services.

    Climate Pledge Friendly

    Discover more products with sustainability features.Learn more

  6. Sustainability features

    This product has sustainability features recognized by trusted certifications.
    Carbon impact
    Carbon emissions from the lifecycle of this product were reduced compared to similar products or previous models.
    As certified by
    Reducing CO2

    Reducing CO2

    The Reducing CO2 label applies to products certified by the Carbon Trust, that are lowering their carbon emissions year after year for the full lifecycle of the product. The Carbon Trust was formed in 2001 and introduced the world’s first carbon label in 2007. It produces its certifications to global leading and independently verified standards. The Carbon Trust has a mission to accelerate the move to a sustainable, low carbon economy.

    Climate Pledge Friendly

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Top Brand: Amazon

Highly Rated
100K+ customers rate items from this brand highly
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Small size, big function

Echo Show 5 includes a 5.5” display so you can see news and weather at a glance, make video calls, view compatible cameras, stream music and shows, and more. Set alarms and timers with your voice and create routines so you can so you can streamline your day.

All your favorites sound even better

Echo Show 5 features improved speaker quality, delivering clearer vocals and deeper bass for vibrant sound. Just ask Alexa to play music, podcasts, audiobooks, or stream your favorite shows and enjoy a more dynamic audio experience. Learn more about Alexa Entertainment.

Help keep your home comfortable

Our fastest Echo Show 5 speeds up Alexa responses so that you can quickly manage your smart home, like turning off compatible lights around your house without having to get out of bed. You can also schedule Routines or even start them with your motion. When you walk into a room, the lamp can turn on or music can start to play—just like that. Learn more about the different ways you can connect your smart home device.

Light bulb

Smart plug

Lock

Thermostat

Fan

Video doorbell

Look in on your home any time

Use the built-in camera to look in on your family, pets, and more, even when you're out. View the front door from your Echo Show 5 with compatible video doorbells.

Stay connected with family and friends

Make hands-free video calls to family, friends, and colleagues who have an Echo Show or the Alexa app. Make announcements to compatible Echo devices in your home and use Drop In as an intercom between rooms or with favorite Alexa contacts.

Show off your photos

Use Amazon Photos to turn your home screen into a digital frame. See your photos rotate with other home screen content or as a slideshow. Prime members also get unlimited cloud photo storage.

“Alexa, show my vacation photos.”

Alexa for family and kids

Learn, play, create

Alexa can help kids learn and grow—while having fun along the way. And with free parental controls from Amazon Kids, Alexa will automatically give kid-friendly responses, filter explicit lyrics and block shopping. Children’s privacy is important to us. Discover how kids can use Alexa, watch helpful how-to videos, get answers to FAQs, and more.

Explore Amazon Kids+

Click here to start your 1-month free trial. Amazon Kids+ is an all-in-one subscription that unlocks thousands of hours of kid-friendly videos, interactive games, educational skills, and Audible books starting at $4.99/month.

Designed to protect your privacy

Alexa and Echo Show devices are built with multiple layers of privacy protection. From the mic/camera off button and built-in camera shutter to the ability to delete your voice recordings, you have transparency and control over your Alexa experience. Learn more about how Alexa and Echo devices work.

Simple to set up and use

This device can be set up before it arrives, using a QR code we’ll email to you.

Step 1

Plug in Echo Show 5.

Step 2

Connect to the internet using
your Echo Show 5.

Step 3

Just ask Alexa for music, weather,
news, and more.

Designed for Sustainability

We make our devices more sustainable—from how we build them to how customers use and retire them.

See the complete fact sheet

Carbon Footprint

85kg CO2e life cycle carbon emissions

Materials

Fabric made from 100% post-consumer recycled polyester yarn. Aluminum made from 100% recycled aluminum.

Packaging

100% recyclable (shipping packaging not included)

Energy

Low Power Mode reduces energy consumption when idle, except in certain situations. We also invest in renewable energy equivalent to this device's electricity usage.

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Ratings 4.4 out of 5 stars (46,008) 4.5 out of 5 stars (20,646) 4.0 out of 5 stars (1,001) 4.5 out of 5 stars (52,548) 4.4 out of 5 stars (1,338)
Alexa built in check mark check mark check mark check mark check mark
Ideal placement Small kitchens, Offices, or Small spaces Kitchen, Living Room, or Open living spaces Hallways, Entryways, or Open living spaces Kitchens or Living Rooms Kitchen
Screen 5.5" with 960 x 480 resolution 8.0" with 1280 x 800 resolution 8.0" with 1280 x 800 resolution 10.1” with 1280 x 800 resolution 15.6" Full HD display
Release Year 2023 2023 2024 2021 2024
Works with Alexa+ Coming soon check mark Coming soon check mark check mark
Speakers 1 x 1.7“ 2x2.0” neodymium stereo speakers with passive bass radiator Dual stereo speakers. Best paired with compatible speakers for whole home audio 2 x 1.0” tweeters + 3.0” woofer Vibrant, powerful sound with two 2" woofers & two 0.6" tweeters
Best For Designed for small table tops or office desks Table top HD smart display with spatial audio The customizable hub of your smart home HD smart display designed to move with you Wall mountable Full HD smart display with built-in Fire TV and home screen widgets
Camera 2 MP 13 MP with auto-framing 13 MP with auto-framing 13 MP wide angle with auto-framing
Built in Zigbee smart home hub check mark check mark check mark check mark
Visual ID personalization check mark check mark check mark
Advanced smart home controls check mark check mark
Wall mountable check mark check mark
Screen Motion check mark
Fire TV Built in check mark

Technical Details

Echo Show 5 (3rd Gen)

Echo Show 5 (3rd Gen)

Size

5.8”W x 3.6”D x 3.2”H (147mm x 91mm x 82mm)

Weight

16.1 oz (456 grams) Actual size and weight may vary by manufacturing process

Display

5.5” touch screen

Camera

2 MP camera with built-in shutter (Photo quality/size may vary)

WiFi connectivity

Dual-band wifi supports 802.11a/b/g/n/ac wifi networks. Does not support connecting to ad-hoc (or peer-to-peer) wifi networks.

Amazon Sidewalk

Sidewalk uses Echo and Ring devices to securely keep other devices connected and help find lost items by reporting their approximate location to the owner. Sidewalk can enable supported devices to remain connected even when wifi is lost or the supported devices are outside the range of their home wifi. Sidewalk uses a small portion of your internet bandwidth and the approximate location of your devices to provide these benefits to you and your neighbors. Sidewalk is turned on for your device unless you have previously turned it off. You can turn off Sidewalk at any time. Learn more about Amazon Sidewalk.

Bluetooth connectivity

Advanced Audio Distribution Profile (A2DP) support for audio streaming from your mobile device to Echo Show 5 or from Echo Show 5 to your Bluetooth speaker. Audio/Video Remote Control Profile (AVRCP) for voice control of connected mobile devices. Hands-free voice control is not supported for Mac OS X devices. Bluetooth speakers requiring PIN codes are not supported.

Audio

Full range 1.75” built-in speaker.

System requirements

Echo Show 5 comes ready to connect to your WiFi. The Alexa app is compatible with Fire OS, Android, and iOS devices and also accessible via your web browser. Supported operating systems. Certain skills and services may require subscription or other fees.

Setup technology

Amazon wifii simple setup enables customers to connect smart devices to their wifi network in a few easy steps. WiFi simple setup is another way Alexa is always getting smarter. Learn more about frustration-free setup.

Processor

MediaTek MT 8169 B

Accessibility features

To enable features that personalize Alexa to your abilities, go to Settings → Accessibility.
• Tap to Alexa enables access to Alexa via touch, instead of speech, through on-screen tiles or a keyboard, including the ability to save your favorite actions.
• Adaptive Listening provides customers more time to finish speaking before Alexa responds.
• Preferred Speaking Rate enables customers to control how fast or slow Alexa speaks.
• Alexa Captioning, Call Captioning, and Closed Captioning provide text captions in any mode for supported content.
• Show and Tell helps customers who are blind or visually impaired identify products when you say “Alexa, what am I holding.”
• VoiceView screen reader enables access for customers who are blind or visually impaired.
• Screen Magnifier enables customers to zoom in/out, and pan around the screen.
• Notify When Nearby will play notification sounds when you’re detected near your Echo device.
• Kindle Read Aloud will have Alexa read your Kindle books aloud.
• Real Time Text enables customers to type live text in a video call.
• Alexa Accessibility features also include settings for Color Inversion, Color Correction, Request Sound and more.

Warranty and Service

1-year limited warranty and service included. Optional 1-year, 2-year, and 3-year extended warranty available for U.S. customers sold separately. Use of Echo Show 5 is subject to these terms.

Included in the Box

Echo Show 5 (3rd Gen), Glacier White power adapter (22W)/cable (4.9ft) and Quick Start Guide.

Generation

Echo Show 5 (3rd Gen) - 2023 release

Privacy Features

Wake word technology, streaming indicators, microphone/camera off button, built-in camera shutter, the ability to view and delete your voice recordings, and more. Visit the Alexa Privacy Hub to explore how Alexa and Echo devices are designed to protect your privacy.

Language

Alexa speaks English and Spanish

Software Security Updates

This device receives guaranteed software security updates until at least four years after the device is last available for purchase as a new unit on our websites. Learn more about these software security updates. If you already own an Amazon Echo, visit Manage Your Content and Devices for information specific to your device.

Smart Home Device Compatibility

WiFi, Bluetooth Low Energy Mesh, and Matter

Sustainability features

This product has sustainability features recognized by trusted certifications.

Carbon impact

Carbon emissions from the lifecycle of this product were reduced compared to similar products or previous models.

As certified by
Reducing CO2

Customer reviews

4.4 out of 5 stars
46,008 global ratings

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Customers say

Customers find the Echo Show 5's sound quality great, with one noting excellent fidelity from small speakers. The display size receives mixed feedback - while some love the big screen, others find it too small. Functionality and ease of use also get mixed reviews, with some finding it super useful and easy to set up, while others report it stops working after a year and find the setup process annoying. Value for money opinions are divided, with some considering it a great value while others say it's not worth the money.

AI-generated from the text of customer reviews

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1,201 customers mention "Sound quality"855 positive346 negative

Customers praise the sound quality of the Echo Show 5, particularly its podcast and audible book playback capabilities, with one customer noting its excellent fidelity despite being a small device.

"...Can ask Alexa anything. Connects to the ring. Loud. Great size. Small enough. WiFi connects. Good picture." Read more

"...The sound was awesome, Amazon having put better speakers in this new version (from my gen 1 which is now in the workshop)...." Read more

"...Once you pair your iPad with Alexa, it will very loudly announce that it's connected. "Now connected to Matt's iPad" it says very loudly...." Read more

"...of the available options for this Show 5, I do love the screen and sound quality, but the other options are available if you want to use them...." Read more

2,197 customers mention "Functionality"1,445 positive752 negative

Customers have mixed experiences with the smart display's functionality: while some report it works perfectly out of the box and find it super useful, others mention it stops working after a year and severely limits its usefulness.

"Use every day. Responsive. Easy to use. Use for music. Alarm clock, reminders, and calendars. Can ask Alexa anything. Connects to the ring. Loud...." Read more

"...also better then google but has some display disadvantages but works pretty well and love the echo style" Read more

"...Literally, no option for it. Like come on who can see that dark screen.. If you prompt it I should give off light...." Read more

"...I did go out and buy a stand for this and it works pretty well but if you lean it Forward too much or backwards too much it does get a little..." Read more

912 customers mention "Ease of use"610 positive302 negative

Customers have mixed experiences with the display's ease of use, with some finding it easy to work with and customize, while others report it being quite annoying to set up.

"Use every day. Responsive. Easy to use. Use for music. Alarm clock, reminders, and calendars. Can ask Alexa anything. Connects to the ring. Loud...." Read more

"...Alexa responds quickly and accurately, and I love the convenience she/it provides...." Read more

"...There is also added setup involved with figuring out what you want and DON'T want it to display...." Read more

"...features, like the camera shutter and mic off button—such a nice touch for peace of mind...." Read more

840 customers mention "Screen size"370 positive470 negative

Customers have mixed opinions about the display's screen size, with some loving the big screen while others find it smaller than expected and difficult to see.

"...Sure the screen is small, but laying on the bed watching it didn't strain my eyes at all...." Read more

"...Can ask Alexa anything. Connects to the ring. Loud. Great size. Small enough. WiFi connects. Good picture." Read more

"...on this year's Christmas sale pricing for Black Friday the screen size is small but the picture quality is good...." Read more

"...The compact size makes it perfect for my desk, while the screen is crisp and clear, great for checking the weather, watching videos, or listening to..." Read more

647 customers mention "Value for money"323 positive324 negative

Customers have mixed opinions about the Echo Show 5's value for money, with some finding it a great value while others consider it a complete waste of money and a subpar product.

"...All in all, the value for the money is amazing, and you will continually find new uses for this excellent little item!" Read more

"...0 for cost of subs, extra gear. 1 for all it can do but at the price of each monthly cost to have them...." Read more

"...🙌 If you're looking for a compact, affordable smart display, I highly recommend the Echo Show 5!..." Read more

"...That said, it’s definitely not worth $90 full price. I use it for setting my alarms and controlling smart lights...." Read more

I love the devices. Not just the show but the echo dots as well!!!
5 out of 5 stars
I love the devices. Not just the show but the echo dots as well!!!
I have wanted to slowly transition over to a smart house for many years now. My wife has been very skeptical about making everything smart. In May of 2024 my wife had to go away on a school trip for a week. While she was gone it left me home with our 4 daughters. While she was gone, I thought it would be fun to buy a device. So I purchased not one or two but 3 devices while she was gone. I originally bought the show and 2 echo dots. Got them all installed and all the smart bulbs installed in the house. My girls loved it and couldn’t wait for momma to get home to show her. When she got home she was shown and then I got the stink eye of I can’t believe you did this. Since then she has even purchased another echo dot for in my shop. She loves the feature of being able to tell it play whatever music everywhere and the whole house has the same song going. One thing that I really love is the drop in feature. I am in the military and currently deployed and have my device from the shop here with me 6500 miles from my house and with the drop in feature my wife and kids can just drop in and talk to me when ever I am in my room. The other day our tv went out at the house and the new tv my wife purchased is Alexa enabled so I can now turn on and off the tv from all the way around the world. I love the device and am so glad that we have them. Thank you Alexa.
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Top reviews from the United States

  • Amazon Customer
    5.0 out of 5 stars Alexa Echo
    Reviewed in the United States on April 15, 2025
    Color: CharcoalConfiguration: Device onlyVerified Purchase
    Use every day. Responsive. Easy to use. Use for music. Alarm clock, reminders, and calendars. Can ask Alexa anything. Connects to the ring. Loud. Great size. Small enough. WiFi connects. Good picture.
    4 people found this helpful
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  • Magda
    5.0 out of 5 stars Works perfectly!
    Reviewed in the United States on April 11, 2025
    Color: CharcoalConfiguration: Device onlyVerified Purchase
    I recently upgraded to the Amazon Echo Show 5 (3rd Gen), and I absolutely love it! 🌟 The screen size is perfect for my desk, and it makes a great companion for checking the weather, setting timers, and video calls with friends and family. 📱💬 The sound quality is fantastic for its size, and the improved audio is definitely noticeable! 🔊

    I also love the privacy features, like the camera shutter and mic off button—such a nice touch for peace of mind. 😊 Alexa’s responses are faster and more accurate, thanks to the AZ2 Neural Edge technology. It's like having a personal assistant right in front of me. 🙌

    If you're looking for a compact, affordable smart display, I highly recommend the Echo Show 5! It's packed with features and perfect for any room in the house. 🏡👾
    3 people found this helpful
    Helpful
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  • Jim Smith
    5.0 out of 5 stars Excellent Feature Set!
    Reviewed in the United States on March 20, 2025
    Color: CharcoalConfiguration: Device onlyVerified Purchase
    This is one of the most undervalued products I have ever owned. I use my Echo Show 5 primarily as a smart alarm clock. Being able to set my alarm by talking to it is so convenient, I also use it to control the bedroom lights and play m e some nice music to sleep to. One day when I was sick and didn't want to get out of bed to retrieve a tablet, I was able to stream my Amazon Video Content on this device. Sure the screen is small, but laying on the bed watching it didn't strain my eyes at all. The sound was awesome, Amazon having put better speakers in this new version (from my gen 1 which is now in the workshop). The adaptive lighting and screen color based on the ambient light in the room is perfect. The Alexa Skills allow me to play games with Alexa, and she keeps me supplied with dad jokes for work. You can customize the types of push alerts the Echo Show 5 gives you, which allows to you greatly reduce the number of ads you see. All in all, the value for the money is amazing, and you will continually find new uses for this excellent little item!
    25 people found this helpful
    Helpful
     Report
  • Tutul M
    4.0 out of 5 stars Best video smart assistant
    Reviewed in the United States on April 13, 2025
    Color: Cloud BlueConfiguration: Device onlyVerified Purchase
    This works particularly with all my cameras and ring door bell. One of the best also better then google but has some display disadvantages but works pretty well and love the echo style
    2 people found this helpful
    Helpful
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  • Van
    5.0 out of 5 stars Fabulous!!
    Reviewed in the United States on April 25, 2025
    Color: CharcoalConfiguration: Device onlyVerified Purchase
    I am enjoying my echo show. I came with a smart bulb at a discounted price. Works well together. Time display is good. Speaker is loud and connects to my phone so i don't have to be talking to a machine all the time. This was an upgrade from an echo dot. I love the screen size and everything.
    Helpful
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  • Phillip Mckenzie
    5.0 out of 5 stars love it, and love Alexa
    Reviewed in the United States on March 24, 2025
    Color: CharcoalConfiguration: Device onlyVerified Purchase
    I recently upgraded to the Amazon Echo Show 5, and it has been a game-changer! The compact size makes it perfect for my desk, while the screen is crisp and clear, great for checking the weather, watching videos, or listening to music.
    Alexa responds quickly and accurately, and I love the convenience she/it provides. The sound quality is impressive for its size, delivering clear audio for music and calls. Plus, the built-in camera cover provides extra privacy, which is a nice touch.
    Overall, this is a fantastic smart display for anyone looking to add Alexa to their home in a stylish and space-saving way. Highly recommend!
    One person found this helpful
    Helpful
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  • Mary Trotta
    1.0 out of 5 stars Excellent Deal! I guess you get what you pay for
    Reviewed in the United States on December 8, 2023
    Color: CharcoalConfiguration: Device onlyVerified Purchase
    Honestly haven't opened it yet. Been so busy. Hopefully my bad luck doesn't get me! Excellent price. I've wanted one for a while too!!! Thanks to Cyber Monday I cannot believe the price I paid! Awesome, fast shipping even during Black Friday and Cyber Monday. Let's hope it works great 😊

    P L E A S E - - - READ MY EXPERIENCE UPDATE AFTER USING IT FOR 2 WKS. The disappointment started hours after plugging it in 2 Saturdays ago (Today is Dec 25th, 2023)
    **UPDATE DECEMBER 25TH, 2023**

    MAJOR disappointment.
    It needs every subscription under the sun to enjoy 99% of it fully. Even "Find my Phone" is a charge! My "Google Bot" does not charge me for that.

    It glitches a lot. In the 2 weeks it's been plugged in I've had to hard boot it 3 times.

    AMAZON music sub or forget using it to play music you want. They support so many platforms... Not YouTube Red.

    I bought the blink system, no pun intended, the cameras echo through the ECHO. 4 camera on sale too and so disappointed.

    All games want you to pay for a service to use it fully.

    No tier service plans... Just 25 bucks for this, 4.99 for that, 19.99 for this.. Like make a tier system or something.

    It does not work friendly through the app or the ECHO itself. There is no way to have it on adaptive lighting and even wake it up and have the screen brighten a bit. Literally, no option for it. Like come on who can see that dark screen.. If you prompt it I should give off light.

    It's not as friendly in its demeanor as "The Google Bot". No personality. No swearing. I asked it about a serious local news situation that the country is aware of for Vegas since the 6th of Dec, it told me "Not sure what you're asking for" my "Google Bot" gave me a 15 min break down of the first min of the horrible situation at my alma mater to the latest news. Sad.

    The technology using it to do video calls, garbage. My tech abilities are expert level so no it's no my internet. My call with my mom and my husband both skipping, freezing. On their end and mine. Oh and forget adding all of your contacts.. That's a charge too. Otherwise you get 10 contacts it saves on itself only.

    I'm so sad. I really was excited for this newer technology since I've had my "Google Bot" for six years.. It does more and knows more than this Echo.

    The charges are the absolute worst for me. Find my phone? Really? Give me a break.

    The speaker, not good over 50 to 60% ((60% is the highest you can go without it being tingy. I adjusted the mids, nothing changes... Even the little ask me the animal of the day if you want to keep going it does.. And shows you more animal sounds. But if you want MORE you have to pay for the service... For animal sounds..... Come on.

    The smooth transition of screen to screen in where it flips through news..... Sadly lagging and skipping.

    --IN CLOSING - - It's nothing of what I expected in speed. It's 6 feet from my modem.... It's not my connection...for the skipping screens. Lagging stories on the news when you ask it what's the story? Video calls... Useless. IT'S NOT even WORTH the sale price I got it for. Not even close.

    The abilities it has to run your whole house, garage doors, emergency help, smoke, CO, thermostat list us longer than I've ever seen. If I can't even have me tell me what my local university updates are without it faking to even kno about it, who thinks I would roll the dice and pay all these subs and get more electronics to make the long list of things actually work.

    1 star for technology for 2023
    0 stars for personality, voice choice
    0 stars for everything having a subscription montky cost.
    0 stars for ease of use
    0 stars for quality - freezing, skipping, lagging video play.
    0 for sound.
    0 for ease of app use with it
    0 for BLINK app to use with Alexa
    3 for looks, esthetic wise
    2 for functions like making the screen brighter on adaptive lighting when touching it or voice prompting it
    0 for cost of subs, extra gear.
    1 for all it can do but at the price of each monthly cost to have them. Too afraid to buy the extras and add a subscription to it too.
    4 stars for pre set up before even having it sent to me. Through email. Impressed, and that was the last time I was.
    0 for more free options for even things like voices of Alexa, diff prompt names for Alexa, are all words I'd use every day but Ziggy do I went with that and still certain words I say pick it up and listen.

    Overall average score for me (above stars) 2 stars all around.

    Sincerely - - - - -

    Disappointed in Prime/Amazon/Amazon's Customer Service.

    ***UPDATE: December 31, 2023***
    Glitches every day. I have to reboot it at least once a day. It gets stuck in broken half screen is black, loops. There is a glitch that happens every day after I do a routine in the afternoon and gets stuck doing this weird clock I don't normally see.

    I'm calling Customer Service and getting a replacement. If that too is garbage, it's being returned and I want a refund.
    427 people found this helpful
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