I tried for months to get these devices to extend my wifi throughout my house and into my yard. I could not get them to mesh. The extenders would not connect. Motorola customer support in awful. The only way to contact is through a chatbot or email. Super slow and cumbersome. Motorola finally offered to send me a new set of devices (router and mesh extenders) which were just as bad as the first set I bought from Amazon. I was supposed to send the first batch to Motorola in exchange for the set they sent me. But instead I sent them back to Amazon for a full refund, even though I was outside of the 30 day return window. I then sent Motorola their awful devices back to them. I then bought the eero 6 devices and within 30 minutes of opening the packaging I had a great wifi signal throughout my house and yard. The eero 6 devices have the software dialed in.
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This Item  Motorola Q14 Mesh WiFi 6E Router – 3 Pack | Tri-Band | Wide Expandable Coverage | Easy Setup, Fast Steady Connections, Online Security and Expert Support with The Intelligent App | Recommendations  |  |  |  | |
| Price | Currently unavailable. | $219.99 | $26.99 | -22% $174.99 New Price: $224.99 | -13% $1,299.00 List: $1,499.99 |
| Delivery | — | Get it as soon as Sunday, May 4 | Get it as soon as Friday, May 2 | Get it as soon as Friday, May 2 | Get it Apr 30 - May 1 |
| Customer Ratings | |||||
| Sold By | — | COMPUTER GEEKS | DEVIX | Quality Photo | Smiles (S N Recorded) |
| connectivity tech | Wi-Fi | Ethernet | Wi-Fi | Wi-Fi | Wi-Fi, Ethernet |
| number of ports | 6 | 9 | 6 | 0 | 6 |
| data transfer rate | 5.4 gigabits per second | 2402 megabits per second | — | 3600 megabits per second | 10 gigabits per second |
| wireless standard | 802 11 AX | 802 11 AX, 802 11 AC, 802 11 N, 802 11 G, 802 11 B | 802 11 AC | 802 11 AX | 802 11 AX |
| frequency band class | tri band | dual band | tri band | tri band | quad band |
| lan port bandwidth | 6 ghz | 1000 Mbps | 1000 Mbps | 1000 Mbps | 10 Gigabit Ethernet |
| max upstream rate | 2500 megabits per second | 3000 megabits per second | 433 megabits per second | 1800 megabits per second | 1250 megabits per second |
| security protocol | WPA2 | WPA3 | — | WPA3 | AES (128-bit), WPA-PSK |
| frequency | 6 GHz | 5 GHz | 5 GHz | 5 GHz | 6 GHz |
| operating system | Linux | Linux | — | TP-Link's own OS | NETGEAR OS |
| antenna type | internal | internal | fixed | internal | — |
Product information
| Package Dimensions | 15.7 x 8.8 x 7.5 inches |
|---|---|
| Item Weight | 7.98 pounds |
| ASIN | B0B4SZD8VV |
| Item model number | AXE5400 |
| Customer Reviews |
2.8 out of 5 stars |
| Best Sellers Rank | #495,226 in Electronics (See Top 100 in Electronics) #2,870 in Computer Routers |
| Date First Available | June 22, 2022 |
| Manufacturer | Motorola |
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Pricey but worth it! Plus no more useless rental fees
Pros - The set up was incredibly easy with the app. All the devices came with a QR code that you scan to register. I was done with the setup in minutes! - I’m really liking the design, the cloth material and the shape give the wifi pods a speaker aesthetic. They look very similar to the Sonos speakers we have around the house. - The Wi-Fi has been fast and reliable so far! Depending on the device or server I'm connected to, I usually get anywhere from 750 Mbps to 900 Mbps consistently. The highest I've gotten so far has been 973 Mbps. - The biggest pro has been the coverage. Our previous router had problems spreading coverage to the ring doorbell and the garage opener, while this Q14 does both easily. - Last thing, the live chat was extremely helpful! I’ve only had a few questions so far, but I love the fact I can avoid being on hold to get help. Cons - I wish the Q14 came in a black, again I’m a big fan of the design and shape (4 out of 5 stars) but it would easily be a (5 out of 5) if it was available in black or dark grey. - I wish there was another ethernet port available. Overall I have to say I’m super happy with the order. Honestly at first the main motivation for the change was avoiding the modem and router rental fees from Xfinity. This was actually recommended by an Xfinity rep when we called to cancel our cable tv and drop back to only internet. I was paying rental fees of $25 a month ($300 a year) to Xfinity for the xFi package, so my new setup should pay for itself in just a year and a half. All that being said, I was pleasantly surprised to see, I’m getting far better speeds with the Q14 than the xfinity equipment. Plus now my network is future proof with WiFi 6e tech
Top reviews from the United States
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- Reviewed in the United States on May 3, 2023
- Reviewed in the United States on September 21, 2022
Pros
Pricey but worth it! Plus no more useless rental fees
Reviewed in the United States on September 21, 2022
- The set up was incredibly easy with the app. All the devices came with a QR code that you scan to register. I was done with the setup in minutes!
- I’m really liking the design, the cloth material and the shape give the wifi pods a speaker aesthetic. They look very similar to the Sonos speakers we have around the house.
- The Wi-Fi has been fast and reliable so far! Depending on the device or server I'm connected to, I usually get anywhere from 750 Mbps to 900 Mbps consistently. The highest I've gotten so far has been 973 Mbps.
- The biggest pro has been the coverage. Our previous router had problems spreading coverage to the ring doorbell and the garage opener, while this Q14 does both easily.
- Last thing, the live chat was extremely helpful! I’ve only had a few questions so far, but I love the fact I can avoid being on hold to get help.
Cons
- I wish the Q14 came in a black, again I’m a big fan of the design and shape (4 out of 5 stars) but it would easily be a (5 out of 5) if it was available in black or dark grey.
- I wish there was another ethernet port available.
Overall I have to say I’m super happy with the order. Honestly at first the main motivation for the change was avoiding the modem and router rental fees from Xfinity. This was actually recommended by an Xfinity rep when we called to cancel our cable tv and drop back to only internet. I was paying rental fees of $25 a month ($300 a year) to Xfinity for the xFi package, so my new setup should pay for itself in just a year and a half.
All that being said, I was pleasantly surprised to see, I’m getting far better speeds with the Q14 than the xfinity equipment. Plus now my network is future proof with WiFi 6e tech
Images in this review
- Reviewed in the United States on September 28, 2022
I installed one unit on each floor of our home and have great wifi connectivity on all 3 levels and most importantly no dropped calls on my Verizon (VZW) cell phone while pacing throughout the house.
All of our outdoor wifi based security cameras have good connectivity installed 100'+ from the house.
With the mobile app it was easy to setup and configure the devices ( a few minutes per unit). The units are aesthetically pleasing. Looks similar to a small speaker.
I highly recommend!
Images in this review
- Reviewed in the United States on August 2, 2023
- Reviewed in the United States on October 28, 2022
