• Sea view
  • Pets allowed
  • Swimming Pool
  • Free WiFi
  • Terrace
  • Balcony
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Luggage storage

Experience world-class service at Waldorf Astoria Cancun

Located 14 km from Cancun Underwater Museum, Waldorf Astoria Cancun offers 5-star accommodation in Cancún and features a bar. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi. The accommodation provides entertainment staff and an ATM. At the resort, all rooms come with a balcony. Each room includes a safety deposit box, while selected rooms have a terrace and others also offer sea views. All units in Waldorf Astoria Cancun are equipped with a flat-screen TV and a hairdryer. Beto Avila Stadium is 22 km from the accommodation, while Cancun Government Palace is 22 km away. The nearest airport is Cancún International Airport, 10 km from Waldorf Astoria Cancun.

Distance in property description is calculated using © OpenStreetMap

Waldorf Astoria Hotels & Resorts
Hotel chain/brand
Waldorf Astoria Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (8.3)

Breakfast info

Continental, Vegetarian, Vegan, American

Activities:

Fitness centre

Entertainment staff

Beauty Services


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
and
1 extra-large double bed
1 double bed
and
1 extra-large double bed
1 double bed
and
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 double bed
and
2 large double beds
1 double bed
and
2 large double beds
1 double bed
and
2 large double beds
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Guest reviews

Categories:

Staff
9.3
Facilities
9.8
Cleanliness
9.6
Comfort
9.5
Value for money
8.8
Location
8.3
Free WiFi
7.5
High score for Cancún
Select topics to read reviews:

See what guests loved the most:

  • Shiraz
    South Africa South Africa
    Everything about this hotel. It’s a 12/10 hotel. Exceptional
  • Paulina
    Switzerland Switzerland
    Amazing hotel. The staff is great, the place is beautiful and food is extraordinary!
  • Carolyn
    United States United States
    It is exquisite understated elegance everywhere perfection.

Property surroundings

Restaurants
3 restaurants on site

  • Chaya
    • Cuisine
      International
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly
  • JA'O
    • Cuisine
      Mexican
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Modern
  • MALPEQUE
    • Cuisine
      International
    • Ambiance
      Family friendly • Modern

Resort facilities of Waldorf Astoria Cancun
Great facilities! Review score, 9.8

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • 3 restaurants
  • Fitness centre
  • Room service
  • 24-hour front desk
  • Bar
  • Laundry
  • Lift
  • Breakfast
Bathroom
  • Toilet
  • Hairdryer
Bedroom
  • Alarm clock
Outdoors
  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Balcony
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Live sport events (broadcast)
  • Live music/performance
  • Cooking class
    Additional charge
  • Themed dinner nights
    Additional charge
  • Bike tours
  • Movie nights
  • Entertainment staff
Living Area
  • Seating Area
Media & Technology
  • Flat-screen TV
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruits
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
No parking available.
Reception services
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Dry cleaning
  • Laundry
Business facilities
  • Business centre
  • Meeting/banquet facilities
Safety & security
  • Safety deposit box
General
  • Car hire
  • Laptop safe
  • Lift
  • Ironing facilities
  • Room service
Outdoor swimming pool
  • Open all year
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Couples massage
  • Back massage
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair cut
  • Pedicure
  • Manicure
  • Make up services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Fitness centre
Languages spoken
  • English
  • Spanish

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Waldorf Astoria Cancun takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed on request. Charges may be applicable.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Cash is not accepted Waldorf Astoria Cancun accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Waldorf Astoria Cancun in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Waldorf Astoria Cancun

  • Waldorf Astoria Cancun is 13 miles from the centre of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Waldorf Astoria Cancun can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • American
    • À la carte

  • The prices at Waldorf Astoria Cancun may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Waldorf Astoria Cancun is from 15:00, and check-out is until 12:00.

  • Waldorf Astoria Cancun has 3 restaurants:

    • JA'O
    • Chaya
    • MALPEQUE

  • Room options at Waldorf Astoria Cancun include:

    • Triple
    • Suite
    • Quadruple

  • Waldorf Astoria Cancun offers the following activities / services (charges may apply):

    • Fitness centre
    • Massage
    • Bike tours
    • Cooking class
    • Personal trainer
    • Live sport events (broadcast)
    • Themed dinner nights
    • Beauty Services
    • Fitness/spa locker rooms
    • Live music/performance
    • Movie nights
    • Facial treatments
    • Swimming Pool
    • Make up services
    • Manicure
    • Pedicure
    • Hair cut
    • Hair styling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Back massage
    • Couples massage
    • Full body massage
    • Entertainment staff
    • Fitness
    • Yoga classes
    • Fitness classes

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.